Compare Brightmetrics and Sisense 
At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Mid-Market (57.4% of reviews)
Entry-Level Pricing
Starting at $135.00 15 Users Per Month
$399.00 Per Month
Brightmetrics
Star Rating
(131)4.9 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $135.00 15 Users Per Month
Browse all 5 pricing plansSisense
Star Rating
(1,050)4.2 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$399.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sisense excels in its user-friendly interface, allowing users to quickly build and customize dashboards without needing advanced technical skills. This ease of use is highlighted by users who appreciate how it streamlines data visualization and reporting processes.
- Users say Brightmetrics stands out for its intuitive dashboards and the ability to generate customized reports without IT support. Reviewers find this feature particularly beneficial for day-to-day decision-making, making it a convenient choice for those who need quick insights.
- According to verified reviews, Sisense has a strong performance in processing large datasets efficiently, which users find crucial for their business intelligence needs. The integration capabilities with multiple data sources are also praised, helping teams reduce time wastage.
- Reviewers mention that Brightmetrics offers a variety of in-depth reporting capabilities, which users find unmatched in their daily operations. The ability to automate report generation and send them via email is particularly appreciated by those managing multiple locations.
- G2 reviewers highlight that while Sisense has a solid overall rating, it faces challenges in areas like setup and administration compared to Brightmetrics, which users find easier to manage. Brightmetrics users report a smoother onboarding experience and less complexity in daily administration tasks.
- Users report that Brightmetrics consistently receives higher ratings for support quality and product direction, with many praising the responsiveness and helpfulness of the support team. This aspect is crucial for businesses that rely on timely assistance to resolve issues quickly.
Pricing
Entry-Level Pricing
Brightmetrics
Genesys
Starting at $135.00
15 Users Per Month
Brightmetrics Historical Analytics for Genesys offers performance insights, with optional Real-Time Analytics for up-to-the-moment data.
- Minimum 15 agents required.
- Starting at $9/Month per user or $1620/year for 15+ users.
Sisense
Launch
$399.00
Per Month
Launch your product with embedded analytics using Compose SDK.
Including:
20GB of storage
20K credits
2 designer seats
50 viewer seats
- Data connectivity & modeling (any source)
- Dashboards & Widgets
- Sisense intelligence
Free Trial
Brightmetrics
Free Trial is available
Sisense
Free Trial is available
Ratings
Meets Requirements
9.5
86
8.2
822
Ease of Use
9.2
88
8.3
833
Ease of Setup
9.2
57
7.7
521
Ease of Admin
9.4
60
8.0
522
Quality of Support
9.7
83
8.3
776
Has the product been a good partner in doing business?
9.6
63
8.7
511
Product Direction (% positive)
9.6
82
8.0
800
Features by Category
Reports
9.1
59
8.3
548
|
Verified
9.1
49
7.7
503
|
Verified
9.4
54
8.4
562
|
Verified
9.1
37
8.0
455
|
Verified
9.6
62
8.7
556
|
Verified
Self Service
Not enough data
8.0
543
|
Verified
Not enough data
8.2
543
|
Verified
Not enough data
7.9
521
|
Verified
Not enough data
7.7
492
|
Verified
Not enough data
7.5
478
|
Verified
Not enough data
Feature Not Available
Advanced Analytics
Not enough data
6.9
285
|
Verified
Not enough data
8.5
535
|
Verified
Not enough data
7.6
416
|
Verified
Building Reports
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
355
|
Verified
Not enough data
7.7
342
|
Verified
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
9.1
59
8.3
548
|
Verified
9.1
49
7.7
503
|
Verified
9.4
54
8.4
562
|
Verified
9.1
37
8.0
455
|
Verified
9.6
62
8.7
556
|
Verified
Reports
9.0
48
7.4
13
9.2
44
7.1
14
8.9
37
6.7
13
Generative AI
8.8
17
6.0
10
8.9
17
5.6
9
Visualization
9.3
43
7.9
15
9.0
31
7.8
13
9.5
47
7.9
15
9.1
40
7.5
14
Data Updates
8.9
38
7.4
12
9.3
45
8.1
14
Collaboration
9.1
41
7.4
14
8.8
31
6.8
15
8.9
30
6.9
14
Data Updates
9.4
43
6.8
16
9.4
57
8.1
18
9.3
53
7.2
18
Reports
9.1
59
8.3
548
|
Verified
9.1
49
7.7
503
|
Verified
9.4
54
8.4
562
|
Verified
9.1
37
8.0
455
|
Verified
9.6
62
8.7
556
|
Verified
Data Preparation
Not enough data
7.8
327
|
Verified
Not enough data
7.5
303
|
Verified
Data Modeling and Blending
Not enough data
7.9
343
|
Verified
Not enough data
8.1
350
|
Verified
Not enough data
7.8
336
|
Verified
Generative AI
Not enough data
6.1
144
Not enough data
6.2
144
Agentic AI - Analytics Platforms
Not enough data
3.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
4.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
8.0
543
|
Verified
Not enough data
8.2
543
|
Verified
Not enough data
7.9
521
|
Verified
Not enough data
7.7
492
|
Verified
Not enough data
7.5
478
|
Verified
Not enough data
Feature Not Available
Deployment & Integration - Analytics Platforms
Not enough data
6.0
5
Not enough data
6.7
5
Not enough data
5.7
5
Not enough data
7.2
6
Advanced Analytics
Not enough data
6.9
285
|
Verified
Not enough data
8.5
535
|
Verified
Not enough data
7.6
416
|
Verified
Performance & Scalability - Analytics Platforms
Not enough data
6.7
5
Not enough data
7.2
6
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
6.7
5
Not enough data
5.3
5
Not enough data
Not enough data
Agentic AI Capabilities - Analytics Platforms
Not enough data
3.7
5
Not enough data
5.3
5
Not enough data
4.7
5
Not enough data
Not enough data
Personalized Intelligence - Analytics Platforms
Not enough data
3.7
5
Not enough data
4.7
6
Not enough data
3.7
5
Building Reports
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
355
|
Verified
Not enough data
7.7
342
|
Verified
Reports
9.1
59
8.3
548
|
Verified
9.1
49
7.7
503
|
Verified
9.4
54
8.4
562
|
Verified
9.1
37
8.0
455
|
Verified
9.6
62
8.7
556
|
Verified
Self Service
Not enough data
8.0
543
|
Verified
Not enough data
8.2
543
|
Verified
Not enough data
7.9
521
|
Verified
Not enough data
7.7
492
|
Verified
Not enough data
7.5
478
|
Verified
Not enough data
Feature Not Available
Building Reports
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
355
|
Verified
Not enough data
7.7
342
|
Verified
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Brightmetrics and Sisense are categorized as Data Visualization
Unique Categories
Brightmetrics is categorized as Genesys AppFoundry Marketplace
Sisense is categorized as Embedded Business Intelligence and Analytics Platforms
Reviews
Reviewers' Company Size
Brightmetrics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sisense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
15.0%
Medical Practice
8.7%
Banking
7.9%
Consumer Services
6.3%
Automotive
5.5%
Other
56.7%
Information Technology and Services
12.9%
Computer Software
11.8%
Financial Services
8.4%
Marketing and Advertising
6.5%
Hospital & Health Care
4.4%
Other
56.1%
Discussions
What is Brightmetrics used for?
2 Comments
MT
We use it at my office for multiple purposes - to monitor who is answering calls and who isn't. We use it to verify who the patient spoke to if they call...Read more
What do you like most about Brightmetrics for call analytics, and what could be improved?
1 Comment
SS
<p>When we used it, the advanced reporting capabiltiies that it gave us beyond what was offered in our on-prem voip system, was a total game-changer for how...Read more
Brightmetrics has no more discussions with answers
Can i use for fashion designing
3 Comments
LB
You got me interested. I'm just looking for information that would help me in preparing the presentation of my fashion project. A cool fashion designer...Read more
Is it possible to let more than one user manage an individual report?
2 Comments
US
You can have a second Admin account to manage reports but you have to transfer ownership of the dashboard. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
