Compare BrightLocal and Reviews.io 
Featured Products
At a Glance
Market Segments
Small-Business (86.6% of reviews)
Small-Business (84.7% of reviews)
Entry-Level Pricing
Starting at $39.00 Per Month
$29.00 300 Review Invites Per Month
BrightLocal
Star Rating
(228)4.6 out of 5
Market Segments
Small-Business (86.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $39.00 Per Month
Browse all 4 pricing plansReviews.io
Star Rating
(630)4.8 out of 5
Market Segments
Small-Business (84.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in customer support, with users highlighting the platform's "excellent customer support and the flexibility of the platform." This responsiveness is a significant advantage for businesses needing quick assistance.
- Users say that BrightLocal offers a comprehensive solution for local search rankings, with features like "Citation Building for Websites" and "Ranking Tracking" being particularly praised for their effectiveness and ease of use.
- According to verified reviews, Reviews.io has a slight edge in overall user satisfaction, reflected in its higher G2 Score and star rating. Users appreciate its "trustworthy platform" and seamless integrations, which enhance the overall experience.
- Reviewers mention that BrightLocal's dashboard is user-friendly, making it easy to manage reputation and citations. Users have noted that the platform "provides an all-in-one solution" that simplifies their daily tasks.
- Users highlight that while BrightLocal has strong features, it has fewer recent reviews compared to Reviews.io, which may indicate a need for more current user experiences to assess its ongoing performance.
- G2 reviewers indicate that both platforms cater well to small businesses, but Reviews.io's competitive pricing starting at $29.00 makes it an attractive option for budget-conscious users looking for effective reputation management tools.
Pricing
Entry-Level Pricing
BrightLocal
Track
Starting at $39.00
Per Month
Essential local SEO tools to track, audit, and improve local search performance.
- Track local rankings
- Audit citations, GBP, and on-site SEO
- Monitor GBP and website performance
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
BrightLocal
Free Trial is available
Reviews.io
Free Trial is available
Ratings
Meets Requirements
8.9
170
9.2
521
Ease of Use
8.7
172
8.9
527
Ease of Setup
8.7
125
8.6
394
Ease of Admin
8.8
116
9.0
315
Quality of Support
9.2
164
9.6
525
Has the product been a good partner in doing business?
9.1
112
9.4
315
Product Direction (% positive)
8.8
152
9.3
476
Features by Category
Listing Management
8.9
44
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
8.8
48
|
Verified
Not enough data
8.7
40
Not enough data
Performance
8.4
45
|
Verified
Not enough data
8.7
50
|
Verified
Not enough data
Local Search Optimization
9.3
58
|
Verified
Not enough data
9.3
56
Not enough data
9.3
49
Not enough data
9.1
48
|
Verified
Not enough data
8.0
35
Not enough data
9.2
58
|
Verified
Not enough data
Collection
Not enough data
8.3
126
Not enough data
8.8
225
|
Verified
Not enough data
8.6
221
|
Verified
Not enough data
8.6
212
|
Verified
Not enough data
8.2
188
|
Verified
Agentic AI - Review Management
Not enough data
7.6
14
Not enough data
8.0
14
Moderation
Not enough data
8.9
212
|
Verified
Not enough data
8.8
205
|
Verified
Not enough data
8.3
177
|
Verified
Use Cases
Not enough data
9.0
198
|
Verified
Not enough data
8.6
176
|
Verified
Not enough data
9.0
205
|
Verified
Administration
Not enough data
7.6
164
|
Verified
Not enough data
8.0
102
Not enough data
8.4
173
|
Verified
Not enough data
8.7
177
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
8.5
172
|
Verified
Not enough data
8.9
198
|
Verified
Not enough data
8.8
193
|
Verified
Not enough data
8.5
174
|
Verified
Generative AI
Not enough data
8.0
102
Consumer Intelligence
9.6
21
|
Verified
9.4
214
|
Verified
9.5
25
|
Verified
8.8
170
|
Verified
9.3
20
|
Verified
8.8
178
|
Verified
Reporting
7.1
13
|
Verified
8.0
150
7.9
20
|
Verified
8.2
158
|
Verified
9.3
32
|
Verified
9.1
202
|
Verified
Media Monitoring
8.6
20
7.9
151
|
Verified
8.7
14
8.0
149
|
Verified
9.0
13
8.1
152
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
7.9
76
Agentic AI - Online Reputation Management
Not enough data
7.8
26
Not enough data
8.3
25
Not enough data
8.4
30
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BrightLocal and Reviews.io are categorized as Online Reputation Management
Unique Categories
BrightLocal is categorized as Local Listing Management, Local SEO, and Multi-Location Marketing Platforms
Reviews.io is categorized as Review Management
Reviews
Reviewers' Company Size
BrightLocal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
55.8%
Internet
5.5%
Consumer Services
3.2%
Health, Wellness and Fitness
2.8%
Construction
2.3%
Other
30.4%
Retail
25.6%
Apparel & Fashion
8.6%
Consumer Goods
5.8%
Health, Wellness and Fitness
5.5%
Marketing and Advertising
3.7%
Other
50.6%
Discussions
How soon will the Review Widget be available to show reviews on websites?
2 Comments
RG
Thank You Myles. I appreciate your development to date. I am excited to have the Review Showcase feature. I know that you and your team will make the...Read more
How can more UK focused directories be added to Brightlocal?
1 Comment
MA
Hi Mark. Thanks for your question.
We have a team of citation researchers who constantly review the sites we work with, to ensure they are fully...Read more
Will you eventually offer or already have Sentiment feature under the Reputation Manager?
1 Comment
MA
Hi Khara, thanks for your question.
At this present time sentiment analysis is not something we offer in Reputation Manager, beyond the aggregation of...Read more
Reviews.io has no discussions with answers
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