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Compare BrightLocal and HighLevel

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At a Glance
BrightLocal
BrightLocal
Star Rating
(228)4.6 out of 5
Market Segments
Small-Business (86.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $39.00 Per Month
Browse all 4 pricing plans
HighLevel
HighLevel
Star Rating
(583)4.6 out of 5
Market Segments
Small-Business (95.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$97.00 Per Month
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HighLevel excels in providing an all-in-one solution, allowing users to manage CRM, email, SMS, funnels, and calendars from a single dashboard. This integration helps streamline operations, reducing the need to juggle multiple tools.
  • Users say BrightLocal stands out for its exceptional citation building and ranking tracking capabilities. Reviewers appreciate how the platform simplifies the process of improving local search rankings and managing online reputation through an intuitive dashboard.
  • According to verified reviews, BrightLocal receives high marks for its quality of support, with users noting that the team is communicative and proactive during updates, ensuring they are informed about any issues and next steps.
  • Reviewers mention that while HighLevel offers a robust set of features, some users find the platform's setup process to be less intuitive compared to BrightLocal, which is praised for its ease of setup and user-friendly interface.
  • Users highlight that BrightLocal's dashboard is particularly well-received, with many finding it easy to navigate and effective for managing various aspects of local SEO and reputation management, contributing to a smoother user experience.
  • G2 reviewers indicate that HighLevel's recent updates and ongoing development have significantly improved user experience, with many users appreciating the platform's responsiveness and the support team's readiness to assist with any challenges they encounter.
Pricing
Entry-Level Pricing
BrightLocal
Track
Starting at $39.00
Per Month
Browse all 4 pricing plans
HighLevel
Starter
$97.00
Per Month
Browse all 2 pricing plans
Free Trial
BrightLocal
Free Trial is available
HighLevel
Free Trial is available
Ratings
Meets Requirements
8.9
170
8.7
188
Ease of Use
8.7
172
7.8
525
Ease of Setup
8.7
125
7.4
316
Ease of Admin
8.8
116
8.1
137
Quality of Support
9.2
164
8.1
183
Has the product been a good partner in doing business?
9.1
112
8.6
131
Product Direction (% positive)
8.8
152
8.9
186
Features by Category
Not enough data
8.4
147
Sales Force Automation
Not enough data
8.8
109
Not enough data
Feature Not Available
Not enough data
9.0
112
Not enough data
8.4
108
Not enough data
7.5
84
Not enough data
8.8
97
Not enough data
8.3
83
Not enough data
7.9
81
Not enough data
8.1
88
Marketing Automation
Not enough data
8.9
107
Not enough data
9.1
104
Not enough data
9.1
108
Not enough data
8.3
97
Customer Support
Not enough data
8.0
92
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
96
Not enough data
8.3
91
Reporting & Analytics
Not enough data
8.3
94
Not enough data
8.3
102
Not enough data
Feature Not Available
Mobile & Social
Not enough data
8.1
88
Not enough data
8.3
101
Not enough data
7.8
89
Platform
Not enough data
8.5
106
Not enough data
8.9
104
Not enough data
8.6
98
Not enough data
8.1
86
Not enough data
Feature Not Available
Not enough data
8.3
82
Not enough data
8.5
99
Not enough data
7.9
83
Integration
Not enough data
8.5
86
Not enough data
8.3
92
Not enough data
8.1
78
Generative AI
Not enough data
8.4
61
Agentic AI - CRM
Not enough data
7.8
22
Not enough data
8.5
22
Not enough data
8.9
22
Not enough data
8.3
21
Not enough data
8.6
22
Not enough data
8.4
21
Not enough data
8.3
21
Not enough data
8.5
117
Email Marketing
Not enough data
8.9
90
Not enough data
8.7
86
Not enough data
8.4
83
Not enough data
8.7
88
Online Marketing
Not enough data
8.8
91
Not enough data
8.7
79
Not enough data
8.5
78
Not enough data
8.3
86
Not enough data
Feature Not Available
Lead Management
Not enough data
8.8
77
Not enough data
8.5
69
Not enough data
8.7
75
Not enough data
8.3
74
Not enough data
8.7
82
Not enough data
8.1
74
Not enough data
8.8
77
Not enough data
9.1
81
Campaign Management
Not enough data
Feature Not Available
Not enough data
8.4
76
Not enough data
8.8
88
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
76
Not enough data
Feature Not Available
Not enough data
8.5
78
Reporting & Analytics
Not enough data
8.8
86
Not enough data
8.5
79
Not enough data
8.4
78
Not enough data
8.4
76
Not enough data
Feature Not Available
Platform
Not enough data
8.6
82
Not enough data
8.8
84
Not enough data
8.7
83
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.5
74
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
7.9
13
Not enough data
8.2
13
Not enough data
8.2
13
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
8.1
12
Integration
Not enough data
8.4
75
Not enough data
8.2
77
Not enough data
8.4
72
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
8.3
9
Messenger
Not enough data
9.2
6
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.6
6
Channels
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
7.9
7
Not enough data
7.2
6
Customers
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
9.0
7
Agentic AI - Conversational Marketing
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
73
Text Messaging
Not enough data
9.1
61
Not enough data
9.4
62
Not enough data
9.2
58
Not enough data
9.2
61
Not enough data
Feature Not Available
Not enough data
8.7
54
Not enough data
8.8
58
Not enough data
8.7
59
SMS Platform
Not enough data
8.8
57
Not enough data
9.2
62
Not enough data
9.1
62
Not enough data
7.1
47
Not enough data
8.1
46
Not enough data
8.6
55
Agentic AI - SMS Marketing
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.7
8
Not enough data
8.1
8
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.2
14
Channels
Not enough data
8.3
11
Not enough data
7.7
10
Not enough data
7.4
9
Design
Not enough data
8.3
9
Not enough data
7.7
11
Not enough data
9.0
10
Not enough data
8.0
9
Not enough data
9.3
9
Generative AI
Not enough data
8.2
10
Not enough data
8.1
9
Not enough data
8.7
5
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Analytics
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Not enough data
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
Local Listing ManagementHide 6 FeaturesShow 6 Features
8.7
62
Not enough data
Listing Management
8.9
44
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
8.8
48
|
Verified
Not enough data
8.7
40
Not enough data
Performance
8.4
45
|
Verified
Not enough data
8.7
50
|
Verified
Not enough data
9.0
64
Not enough data
Local Search Optimization
9.3
58
|
Verified
Not enough data
9.3
56
Not enough data
9.3
49
Not enough data
9.1
48
|
Verified
Not enough data
8.0
35
Not enough data
9.2
58
|
Verified
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.7
9
Responses
Not enough data
9.2
8
Not enough data
9.4
9
Not enough data
7.5
8
Automation - AI Agents
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
9.2
8
Platform
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.2
8
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Generative AI
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.9
9
Responses
Not enough data
9.5
7
Not enough data
7.3
5
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Platform
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Generative AI
Not enough data
8.8
8
Not enough data
8.6
7
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
9.7
8
Conversational Platform
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Support Automation
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Generative AI
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
8.5
12
Generative AI
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.8
7
Communication
Not enough data
9.3
7
Not enough data
8.1
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
7.2
6
Internal Use
Not enough data
8.3
10
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
9.2
6
Not enough data
7.3
5
Not enough data
9.3
7
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.8
39
8.5
48
Consumer Intelligence
9.6
21
|
Verified
Feature Not Available
9.5
25
|
Verified
Feature Not Available
9.3
20
|
Verified
Feature Not Available
Reporting
7.1
13
|
Verified
8.6
37
7.9
20
|
Verified
7.7
36
9.3
32
|
Verified
8.6
42
Media Monitoring
8.6
20
Feature Not Available
8.7
14
8.5
45
9.0
13
Feature Not Available
In-House Management
Feature Not Available
8.2
38
Feature Not Available
8.5
39
Generative AI
Not enough data
9.1
30
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
59
Customizations
Not enough data
8.8
50
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
9.2
46
Growth
Not enough data
Feature Not Available
Not enough data
8.5
48
Not enough data
9.5
46
Not enough data
7.9
48
Not enough data
8.3
45
Content
Not enough data
9.1
50
Not enough data
8.8
47
Not enough data
8.9
45
Not enough data
8.5
39
Support
Not enough data
8.4
47
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BrightLocal
BrightLocal
HighLevel
HighLevel
BrightLocal and HighLevel are categorized as Online Reputation Management
Reviews
Reviewers' Company Size
BrightLocal
BrightLocal
Small-Business(50 or fewer emp.)
86.6%
Mid-Market(51-1000 emp.)
11.1%
Enterprise(> 1000 emp.)
2.3%
HighLevel
HighLevel
Small-Business(50 or fewer emp.)
95.9%
Mid-Market(51-1000 emp.)
3.3%
Enterprise(> 1000 emp.)
0.8%
Reviewers' Industry
BrightLocal
BrightLocal
Marketing and Advertising
55.8%
Internet
5.5%
Consumer Services
3.2%
Health, Wellness and Fitness
2.8%
Construction
2.3%
Other
30.4%
HighLevel
HighLevel
Marketing and Advertising
43.7%
Consulting
9.6%
Real Estate
5.1%
Health, Wellness and Fitness
4.5%
Professional Training & Coaching
4.3%
Other
32.9%
Alternatives
BrightLocal
BrightLocal Alternatives
Birdeye
Birdeye
Add Birdeye
Yext
Yext
Add Yext
Synup
Synup
Add Synup
Vendasta AI Platform
Vendasta AI Platform
Add Vendasta AI Platform
HighLevel
HighLevel Alternatives
Birdeye
Birdeye
Add Birdeye
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Vendasta AI Platform
Vendasta AI Platform
Add Vendasta AI Platform
Ontraport
Ontraport
Add Ontraport
Discussions
BrightLocal
BrightLocal Discussions
How soon will the Review Widget be available to show reviews on websites?
2 Comments
Roger L. G.
RG
Thank You Myles. I appreciate your development to date. I am excited to have the Review Showcase feature. I know that you and your team will make the...Read more
How can more UK focused directories be added to Brightlocal?
1 Comment
Myles A.
MA
Hi Mark. Thanks for your question. We have a team of citation researchers who constantly review the sites we work with, to ensure they are fully...Read more
Will you eventually offer or already have Sentiment feature under the Reputation Manager?
1 Comment
Myles A.
MA
Hi Khara, thanks for your question. At this present time sentiment analysis is not something we offer in Reputation Manager, beyond the aggregation of...Read more
HighLevel
HighLevel Discussions
What is high level app?
2 Comments
Melissa B.
MB
HighLevel as several mobile app options. You can contract with HighLevel to have them build your own branded app or you can use their Grey Labeled app called...Read more
Why less options for funnel and website section?
1 Comment
Shivam T.
ST
Hey there! Thank you for the question. I am Head of Product Management at highLevel. We would love to hear about more options that you want on...Read more
Is HighLevel a CRM?
1 Comment
AM