Compare BrightHR and Gusto 
Featured Products
At a Glance
Market Segments
Small-Business (84.3% of reviews)
Small-Business (84.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $49.00 Per Month
BrightHR
Star Rating
(106)4.3 out of 5
Market Segments
Small-Business (84.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BrightHRGusto
Star Rating
(9,051)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user satisfaction, with many praising its intuitive interface and ease of use. Users appreciate how it simplifies payroll processing and employee onboarding, making it a reliable choice for small businesses.
- Users say BrightHR effectively streamlines HR tasks, particularly in absence management and time tracking. Reviewers highlight its ability to consolidate various HR functions into one platform, which helps reduce administrative stress.
- According to verified reviews, Gusto's implementation process is notably quick and user-friendly. New users often mention the intuitive onboarding wizard that guides them through setup, making it easier to get started without extensive training.
- Reviewers mention that while BrightHR offers a clean platform for managing HR tasks, it sometimes lacks the depth of features found in Gusto, particularly in areas like benefits administration and compliance support, which are crucial for small businesses.
- G2 reviewers highlight Gusto's strong customer support, noting that the team is responsive and helpful, which enhances the overall user experience. This level of support is often cited as a key reason for their high satisfaction ratings.
- Users express that BrightHR, while effective for basic HR needs, may not fully meet the requirements of businesses looking for more comprehensive solutions, especially in areas like performance management and advanced reporting features.
Pricing
Entry-Level Pricing
BrightHR
No pricing availableGusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
BrightHR
No trial information availableGusto
Free Trial is available
Ratings
Meets Requirements
8.3
69
9.4
6,711
Ease of Use
8.6
70
9.5
6,926
Ease of Setup
8.6
57
9.3
5,548
Ease of Admin
8.6
53
9.3
2,347
Quality of Support
8.8
64
9.0
5,583
Has the product been a good partner in doing business?
8.5
51
9.1
2,343
Product Direction (% positive)
7.7
72
9.2
6,785
Features by Category
Core HR
8.1
51
8.8
906
8.4
53
9.0
936
7.1
38
8.1
796
7.1
38
8.6
846
7.9
42
8.8
869
7.4
41
8.7
876
Generative AI
7.6
15
7.2
473
Platform
6.7
36
8.2
2246
7.2
26
8.0
2048
7.1
27
Feature Not Available
8.2
37
8.9
2284
7.6
34
9.2
2287
8.1
35
8.9
2191
7.9
37
8.8
2251
8.1
38
9.1
2270
Employee Self Service
Not enough data
9.5
5246
|
Verified
Not enough data
8.9
4722
|
Verified
Not enough data
9.0
4762
|
Verified
Administration
Not enough data
9.4
5099
|
Verified
Not enough data
9.1
4654
|
Verified
Not enough data
9.6
5116
|
Verified
Not enough data
8.9
4464
|
Verified
Not enough data
9.2
4675
|
Verified
Not enough data
8.8
4166
|
Verified
Not enough data
9.1
4376
|
Verified
Not enough data
9.2
4552
|
Verified
Not enough data
9.2
4550
|
Verified
Taxes
Not enough data
9.3
4916
|
Verified
Not enough data
9.2
4772
|
Verified
Not enough data
Feature Not Available
Integration
Not enough data
8.6
4122
|
Verified
Not enough data
8.8
4123
|
Verified
Not enough data
8.8
4177
|
Verified
Not enough data
8.6
3903
|
Verified
Platform
Not enough data
9.0
4630
|
Verified
Not enough data
9.2
4593
|
Verified
Not enough data
9.3
4916
|
Verified
Not enough data
9.2
4483
|
Verified
Benefits Administration Platform Features
Not enough data
9.0
1361
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1334
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
8.8
1253
Benefits Administration Platform Features
Not enough data
9.0
1361
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1334
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
9.1
930
Not enough data
8.8
1253
Not enough data
8.5
1059
Not enough data
8.3
976
Not enough data
8.9
1042
Generative AI
Not enough data
7.2
839
Not enough data
7.2
836
Not enough data
7.1
831
Platform
6.7
36
8.2
2246
7.2
26
8.0
2048
7.1
27
Feature Not Available
8.2
37
8.9
2284
7.6
34
9.2
2287
8.1
35
8.9
2191
7.9
37
8.8
2251
8.1
38
9.1
2270
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
190
Not enough data
8.5
177
Platform Functionality
Not enough data
9.0
185
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
772
Not enough data
9.2
777
Platform Administration
Not enough data
8.6
710
Not enough data
9.1
756
Not enough data
9.0
762
Platform Payment Content
Not enough data
9.0
759
Not enough data
8.4
651
Not enough data
9.1
736
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Platform Content
Not enough data
8.7
1152
Not enough data
9.1
1176
Not enough data
9.2
1177
Not enough data
8.4
1088
Not enough data
8.8
1101
Not enough data
8.6
1094
Platform Additional Functionality
Not enough data
9.2
1155
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1136
Platform Data
Not enough data
8.4
1018
Not enough data
8.7
1058
Not enough data
8.8
1041
Platform
6.7
36
8.2
2246
7.2
26
8.0
2048
7.1
27
Feature Not Available
8.2
37
8.9
2284
7.6
34
9.2
2287
8.1
35
8.9
2191
7.9
37
8.8
2251
8.1
38
9.1
2270
Recruiting and Onboarding
Not enough data
8.0
992
Not enough data
9.0
1106
Categories
Categories
Shared Categories
BrightHR and Gusto are categorized as Core HR
Unique Categories
BrightHR has no unique categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, Benefits Administration, Payroll, HCM Software, and Performance Management
Reviews
Reviewers' Company Size
BrightHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
8.0%
Construction
6.0%
Hospitality
6.0%
Retail
6.0%
Non-Profit Organization Management
5.0%
Other
69.0%
Non-Profit Organization Management
5.6%
Computer Software
5.1%
Accounting
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.9%
Discussions
BrightHR has no discussions with answers
Is there an app for Gusto payroll?
4 Comments
DL
Yes there is just look for GUSTO app to download to your phone doesnt matter if you have OS or Android its available for bothRead more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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