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Compare Brightflag and Mitratech Acuity ELM Essentials 
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Brightflag
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At a Glance
Market Segments
Enterprise (58.2% of reviews)
Small-Business (51.8% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Contact Us
No pricing available
Brightflag
Star Rating
(158)4.6 out of 5
Market Segments
Enterprise (58.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Learn more about BrightflagMitratech Acuity ELM Essentials
Star Rating
(111)4.0 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Mitratech Acuity ELM EssentialsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mitratech Acuity ELM Essentials excels in its quality of support, with a score of 8.8, while Brightflag shines even brighter with a remarkable score of 9.5, indicating a more responsive and helpful support team.
- Reviewers mention that the ease of use for Brightflag is rated higher at 8.8 compared to Mitratech's 8.3, suggesting that users find Brightflag's interface more intuitive and user-friendly.
- G2 users highlight that Mitratech Acuity ELM Essentials has a stronger performance in matter management with a score of 8.3, while Brightflag's capabilities in contract management are notably weaker, scoring only 5.4, which may be a critical factor for users focused on contract oversight.
- Users on G2 report that Brightflag offers superior product direction with a score of 9.6, compared to Mitratech's lower score of 6.9, indicating that Brightflag is perceived as having a more promising roadmap and future enhancements.
- Reviewers mention that while both platforms offer cloud functionality, Mitratech's score of 7.7 is lower than Brightflag's, which suggests that users may find Brightflag's cloud features more robust and reliable.
- Users say that the dashboard and reporting features of both products are well-received, but Mitratech's reporting score of 8.0 is slightly lower than Brightflag's overall performance, indicating that users may prefer the reporting capabilities offered by Brightflag.
Pricing
Entry-Level Pricing
Brightflag
Brightflag
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Brightflag is sold on a subscription basis, with the price based on annual legal spend. There are no per-user or per-vendor fees; no additional fees for 24/7 support or ongoing training; and no fees charged to vendors.
- Eliminate manual work with AI-assisted invoice review
- Automate accruals collection and reporting
- Proactively set and manage budgets
Mitratech Acuity ELM Essentials
No pricing availableFree Trial
Brightflag
Free Trial is available
Mitratech Acuity ELM Essentials
No trial information availableRatings
Meets Requirements
8.5
131
8.9
101
Ease of Use
8.9
133
8.3
103
Ease of Setup
8.6
105
7.7
42
Ease of Admin
8.9
108
7.9
43
Quality of Support
9.5
128
8.8
87
Has the product been a good partner in doing business?
9.4
109
8.4
42
Product Direction (% positive)
9.5
128
6.9
101
Features by Category
Platform Content
8.1
105
Not enough data
8.9
109
Not enough data
5.1
69
Not enough data
4.8
68
Not enough data
Platform Additional Functionality
7.7
79
Not enough data
6.7
71
Not enough data
6.9
64
Not enough data
Platform Data
8.2
100
Not enough data
8.5
106
Not enough data
8.1
103
Not enough data
Agentic AI - Enterprise Legal Management (ELM)
5.7
7
Not enough data
5.6
8
Not enough data
5.0
7
Not enough data
4.5
7
Not enough data
6.0
7
Not enough data
Categories
Categories
Shared Categories
Brightflag and Mitratech Acuity ELM Essentials are categorized as Enterprise Legal Management (ELM)
Unique Categories
Brightflag has no unique categories
Mitratech Acuity ELM Essentials has no unique categories
Reviews
Reviewers' Company Size
Brightflag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mitratech Acuity ELM Essentials
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
13.9%
Information Technology and Services
9.5%
Insurance
7.6%
Financial Services
5.7%
Manufacturing
4.4%
Other
58.9%
Law Practice
51.8%
Legal Services
37.3%
Insurance
9.1%
Government Administration
1.8%
‐
Other
0.0%
Alternatives
Discussions
What does Brightflag do?
1 Comment
Official Response from Brightflag
Thanks for your question! Brightflag is modern e-billing and matter management software for legal teams and their finance partners to operate like a...Read more
When was Brightflag founded?
1 Comment
Official Response from Brightflag
Thanks for your question! Brightflag was founded in 2014.Read more
How do you use Brightflag?
1 Comment
Official Response from Brightflag
Thanks for your question! In-house teams use Brightflag to eliminate manual work associated with vendor billing, automate accruals, proactively set and...Read more
Is Acuity ELM a startup?
1 Comment
Official Response from Mitratech Acuity ELM Essentials
No! We were actually the first company to offer legal management solutions as internet-based software-as-a-service in 1996.Read more
What type of companies do you work with?
1 Comment
Official Response from Mitratech Acuity ELM Essentials
Acuity specializes in the healthcare, insurance, pharmaceutical, transportation, chemical and manufacturing, and government industries. However, we have...Read more
Can Acuity Integrate with my claims and A/P Systems?
1 Comment
Official Response from Mitratech Acuity ELM Essentials
Yes. And whenever possible, we recommend system integration as a best practice. 99% of our clients have integrated systems; Acuity has built successful...Read more
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