Link copied to clipboard # Bria vs iPlum Comparison - What are their main differences? Share [ Export ](/compare/bria/iplum/export.csv) BriaiPlum[+ Add Product](#) Reviews **Bria** [ 4.4/5(69) ](https://www.g2.com/products/bria/reviews#reviews) **iPlum** [ 4.3/5(201) ](https://www.g2.com/products/iplum/reviews#reviews) Pricing **Bria** Free Trial **Free** For personal, non-commercial use only · Bria Solo Free **iPlum** **$8.99** · Standard **Pricing Insights** from reviews Time to Implement **Bria** 1 month Based on 7 responses **iPlum** \<1 monthFaster Based on 12 responses Return on Investment **Bria** 23 months Based on 8 responses **iPlum** 8 months15 months sooner Based on 11 responses Perceived Cost **Bria** $$$$$ **iPlum** $$$$$ Average Discount **Bria** Not enough reviews yet **iPlum** 6% ![Bria](https://images.g2crowd.com/uploads/product/hd_favicon/2e5666555f1f2cbddcb26e0ae1d40a95/bria.svg "Bria") ![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum") G2 offers free advice on this comparison. 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Pros & Cons **Bria** [ Accessibility (1) ](https://www.g2.com/products/bria/reviews?filters%5Bsentiment_snippet%5D=2150952&qs=pros-and-cons#reviews)[ Affordable (1) ](https://www.g2.com/products/bria/reviews?filters%5Bsentiment_snippet%5D=2043940&qs=pros-and-cons#reviews)[ Performance Issues (2) ](https://www.g2.com/products/bria/reviews?filters%5Bsentiment_snippet%5D=2043949&qs=pros-and-cons#reviews)[ Access Issues (1) ](https://www.g2.com/products/bria/reviews?filters%5Bsentiment_snippet%5D=2043932&qs=pros-and-cons#reviews) **iPlum** [ Ease of Use (104) ](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1407032&qs=pros-and-cons#reviews)[ HIPAA Compliance (52) ](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1407093&qs=pros-and-cons#reviews)[ Texting Issues (28) ](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1407003&qs=pros-and-cons#reviews)[ Call Issues (25) ](https://www.g2.com/products/iplum/reviews?filters%5Bsentiment_snippet%5D=1406338&qs=pros-and-cons#reviews) Integrations **Bria** Not enough data **iPlum** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/iplum/integrations) Screenshots **Bria** ![Bria screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/109244/Bria-Teams---on-video-call.png) **iPlum** ![iPlum screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1338256/Contacts-Menu-iPlum.png) Ratings Meets Requirements **Bria** 9.0 9.051 **iPlum** 9.2 9.2184 Ease of Use **Bria** 9.1 9.151 **iPlum** 8.6 8.6186 Ease of Setup **Bria** 9.2 9.220 **iPlum** 7.9 7.9177 Ease of Admin **Bria** 9.5 9.518 **iPlum** 8.6 8.646 Quality of Support **Bria** 8.5 8.545 **iPlum** 8.4 8.4150 Has the product been a good partner in doing business? **Bria** 9.3 9.317 **iPlum** 8.2 8.247 Product Direction (% positive) **Bria** 7.4 7.449 **iPlum** 8.6 8.6185 Features VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);) 8.2 47 6.9 102 Platform Basics - VoIP Providers PBX systems, VoIP Softphone Not enough data 7.4(won by default) 65 Call Management Not enough data 8.0(won by default) 69 Network monitoring Not enough data 7.5(won by default) 63 Integrations Not enough data 6.8(won by default) 65 Virtual PBX Not enough data 6.5(won by default) 62 SIP trunking services Not enough data 6.5(won by default) 62 Contact Management Not enough data Not enough data Communication Management Not enough data Not enough data Fax Management Not enough data Not enough data Call List Management Not enough data Not enough data Call Center Management Not enough data Not enough data Queue Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Call Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Call Center Integration Not enough data Not enough data Basic Communication Phone Calls 9.4(won by 0.5) 42 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.9 95 Instant Messaging 7.3 17 | Verified 8.9(won by 1.6) 93 (There is a greater than 0.5 difference between this product's rating and its competitors) Screen Sharing 7.4(won by 1.5) 11 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 5.9 77 Conference Calls 8.6(won by 2.3) 26 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 6.3 72 Desk-to-Desk Calls 8.6(won by 2.0) 31 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 6.6 74 Video Calls 8.5(won by default) 14 | Verified Feature Not Available SMS Messaging Not enough data Not enough data Chat/Messaging Not enough data Not enough data Video Call Recording Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data SIP Trunking Not enough data Not enough data Agentic AI - VoIP Providers Autonomous Task Execution Not enough data 6.3(won by default) 50 Cross-system Integration Not enough data 6.5(won by default) 50 Adaptive Learning Not enough data 6.4(won by default) 51 Proactive Assistance Not enough data 6.4(won by default) 49 Access Software Pairing 7.8(won by 1.6) 16 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 6.2 69 Individual Download 9.1(won by 2.0) 23 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 78 Browser Extension 7.4(won by default) 11 Feature Not Available Advanced Features Hold Music 7.7(won by 2.0) 18 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 5.7 70 Automated Attendants 7.1(won by 0.7) 15 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 6.4 78 VOiP Number 9.3(won by 0.9) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 87 Additional Functionality Live Chat Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customizable Reports Not enough data Not enough data Call Tracking Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Real-Time Data Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Employee Directory Not enough data Not enough data AI Copilot Not enough data Not enough data Activity Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Call Scripting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Call Recording Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Virtual Call Center Not enough data Not enough data Activity Dashboard Not enough data Not enough data Reporting & Statistics Not enough data Not enough data CRM Not enough data Not enough data Auto-Dialer Not enough data Not enough data Generative AI Not enough data Not enough data Contact Database Not enough data Not enough data Call Transfer Not enough data Not enough data Call Reporting Not enough data Not enough data Call Logging Not enough data Not enough data Voice Mail Not enough data Not enough data Caller ID Not enough data Not enough data Customizable Caller ID Not enough data Not enough data Mobile Access Not enough data Not enough data Callback Scheduling Not enough data Not enough data IVR Not enough data Not enough data API Not enough data Not enough data Interaction Tracking Not enough data Not enough data Call Routing Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Call Conferencing Not enough data Not enough data Call Disposition Not enough data Not enough data Predictive Dialer Not enough data Not enough data Spam Blocker Not enough data Not enough data On-Demand Recording Not enough data Not enough data Caller Profiles Not enough data Not enough data Multiple User Accounts Not enough data Not enough data VoIP Connection Not enough data Not enough data Conferencing Not enough data Not enough data Text to Speech Not enough data Not enough data Reporting/Analytics Not enough data Not enough data VoIP Not enough data Not enough data Call Queues Not enough data Not enough data Call Screening Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Online Voice Transmission Not enough data Not enough data Unified Communications Not enough data Not enough data Voicemail Transcription Not enough data Not enough data HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data 9.0 126 Platform User Authorization - HIPAA Compliant Messaging Not enough data 9.3(won by default) 119 Compliant Texting - HIPAA Compliant Messaging Not enough data 9.2(won by default) 123 Compliant Emailing - HIPAA Compliant Messaging Not enough data 8.5(won by default) 111 Clinical Communication - HIPAA Compliance Not enough data 9.1(won by default) 113 HIPAA Compliance - HIPAA Compliant Messaging Not enough data 9.3(won by default) 121 Operating Systems - HIPAA Compliant Messaging Not enough data 9.0(won by default) 115 Message Lifespan - HIPAA Compliant Messaging Not enough data 9.0(won by default) 111 Workflow Enhancement - HIPAA Compliant Messaging Not enough data 8.9(won by default) 114 PCI Compliance Not enough data Not enough data Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Import/Export Not enough data Not enough data Secure Data Storage Not enough data Not enough data Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Search/Filter Not enough data Not enough data Archiving & Retention Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Security Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Forms Not enough data Not enough data For Healthcare Not enough data Not enough data Document Storage Not enough data Not enough data Risk Alerts Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Document Templates Not enough data Not enough data Reminders Not enough data Not enough data Compliance Tracking Not enough data Not enough data Version Control Not enough data Not enough data Activity Dashboard Not enough data Not enough data Risk Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);) Not enough data 8.5 24 Technology Telecommunications Not enough data 9.4(won by default) 24 Low Bandwidth Support Not enough data 8.9(won by default) 23 EHR Integration Not enough data 7.7(won by default) 21 Third-Party Integrations Not enough data Not enough data Administration Practice Branding Not enough data 7.9(won by default) 21 Practice Specific Not enough data 8.0(won by default) 22 Charting And Documentation Not enough data 7.6(won by default) 21 Multi-Provider Practice Not enough data Not enough data Compliance HIPAA Compliance Not enough data 9.3(won by default) 23 State Regulation Compliance Not enough data 9.4(won by default) 22 Additional Functionality Customizable Templates Not enough data Not enough data Communication Management Not enough data Not enough data Document Storage Not enough data Not enough data Self Service Portal Not enough data Not enough data Activity Dashboard Not enough data Not enough data Compliance Management Not enough data Not enough data For Medical Purposes Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Softphone Not enough data Not enough data Chat/Messaging Not enough data Not enough data Reminders Not enough data Not enough data Records Management Not enough data Not enough data AI Copilot Not enough data Not enough data Secure Data Storage Not enough data Not enough data Remote Treatment Planning Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Forms Not enough data Not enough data Video Conferencing Not enough data Not enough data Appointment Management Not enough data Not enough data Multi-Location Not enough data Not enough data Mobile Alerts Not enough data Not enough data Practice Management Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Charting Not enough data Not enough data Generative AI Not enough data Not enough data API Not enough data Not enough data Email Reminders Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Online Forms Not enough data Not enough data Claims Management Not enough data Not enough data File Sharing Not enough data Not enough data Electronic Payments Not enough data Not enough data Calendar Management Not enough data Not enough data Payment Processing Not enough data Not enough data One-to-One Messaging Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Live Chat Not enough data Not enough data Monitoring Not enough data Not enough data Client Portal Not enough data Not enough data Medical Billing Not enough data Not enough data Workflow Management Not enough data Not enough data Scheduling Not enough data Not enough data Virtual Waiting Room Not enough data Not enough data Mobile Access Not enough data Not enough data E-Prescribing Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Document Management Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data 7.8 27 Agentic AI - Outbound Call Tracking Autonomous Task Execution Not enough data 7.8(won by default) 9 Natural Language Interaction Not enough data 7.6(won by default) 9 Calling Record Calls Not enough data 7.5(won by default) 26 Call Types Not enough data 8.6(won by default) 27 Auto Dialer Not enough data 8.3(won by default) 11 Generate Location Not enough data Feature Not Available Click-to-Call Not enough data Feature Not Available Contacts Personalization Not enough data 8.2(won by default) 26 Record Prospect Data Not enough data 7.5(won by default) 25 Information Locater Not enough data Feature Not Available Contact Management Not enough data Not enough data Insights Automated Note Taking Not enough data 7.2(won by default) 10 Notes Not enough data Feature Not Available Daily Summary Not enough data Feature Not Available Automated Voicemails Not enough data Feature Not Available Automated Emails Not enough data Feature Not Available Sorts Prospects Not enough data Feature Not Available AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Show 3 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Cloud PBX Platforms[Hide 46 FeaturesShow 46 Features](javascript:void(0);) Not enough data Not enough data Basic Communication - Cloud PBX Call Management Not enough data Not enough data Communication Management Not enough data Not enough data Scalability Not enough data Not enough data Integrations Not enough data Not enough data Mobile Accessibility Not enough data Not enough data Accessibility Not enough data Not enough data Contact Management Not enough data Not enough data Queue Management Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Call List Management Not enough data Not enough data Fax Management Not enough data Not enough data Advanced Features - Cloud PBX Security and Compliance Not enough data Not enough data Analytics and Reporting Not enough data Not enough data Support and Reliability Not enough data Not enough data Automated attendant Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Additional Functionality Virtual Extensions Not enough data Not enough data Call Disposition Not enough data Not enough data Customizable Caller ID Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Generative AI Not enough data Not enough data Call Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Call Routing Not enough data Not enough data Call Recording Not enough data Not enough data Conferencing Not enough data Not enough data Call Transfer Not enough data Not enough data Callback Scheduling Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Interaction Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Real-Time Updates Not enough data Not enough data On-Demand Recording Not enough data Not enough data Mobile Access Not enough data Not enough data AI Copilot Not enough data Not enough data IVR Not enough data Not enough data Customizable Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Monitoring Not enough data Not enough data Voice Mail Not enough data Not enough data Video Conferencing Not enough data Not enough data Caller ID Not enough data Not enough data SIP Trunking Not enough data Not enough data For Cloud Phone Systems Not enough data Not enough data Ring Groups Not enough data Not enough data Google Workspace Communication Tools[Hide 1 FeatureShow 1 Feature](javascript:void(0);) Not enough data Not enough data Agentic AI - Google Workspace Communication Tools Cross-system Integration Not enough data Not enough data User Insights Reviewers' Company Size [![Bria](https://images.g2crowd.com/uploads/product/hd_favicon/2e5666555f1f2cbddcb26e0ae1d40a95/bria.svg "Bria")](https://www.g2.com/products/bria/reviews) Bria Small-Business(50 or fewer emp.) 52.4% Mid-Market(51-1000 emp.) 42.9% Enterprise(\> 1000 emp.) 4.8% [![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum")](https://www.g2.com/products/iplum/reviews) iPlum Small-Business(50 or fewer emp.) 96.9% Mid-Market(51-1000 emp.) 1.6% Enterprise(\> 1000 emp.) 1.6% Small-Business (50 or fewer emp.) 52.4% 96.9% Mid-Market (51-1000 emp.) 42.9% 1.6% Enterprise (\> 1000 emp.) 4.8% 1.6% Reviewers' Industry [![Bria](https://images.g2crowd.com/uploads/product/hd_favicon/2e5666555f1f2cbddcb26e0ae1d40a95/bria.svg "Bria")](https://www.g2.com/products/bria/reviews) Bria Information Technology and Services 15.9% Insurance 6.3% Financial Services 4.8% Telecommunications 4.8% Staffing and Recruiting 3.2% Other 65.1% [![iPlum](https://images.g2crowd.com/uploads/product/hd_favicon/c8716f4bd929c9b99a6939f2b59d7c81/iplum.svg "iPlum")](https://www.g2.com/products/iplum/reviews) iPlum Mental Health Care 53.9% Health, Wellness and Fitness 11.5% Hospital & Health Care 10.5% Individual & Family Services 3.7% Accounting 2.1% Other 18.3% FAQs ## Bria vs iPlum FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between iPlum vs Bria? Bria stands out for its higher G2 rating, stronger Ease of Setup and Admin scores, and support for video calls and browser extensions, while iPlum is noted for HIPAA compliance and secure communication features. | [iPlum](https://www.g2.com/products/iplum/reviews) | [Bria](https://www.g2.com/products/bria/reviews) | | --- | --- | | 4.3/5 (201 reviews) | 4.4/5 (68 reviews) | | Small-Business | Small-Business | | 7.9 | 9.1 | | 8.4 | 8.5 | | HIPAA Compliance (52 all-time mentions) | Video Calls, Browser Extension | ### How do the pricing models of iPlum and Bria compare? Bria is rated higher for value with a stronger Price/Cost satisfaction score, while iPlum is frequently cited for affordability in recent reviews. - **iPlum:** In recent reviews, many cite iPlum as a cost-effective solution for HIPAA-compliant business communication, with several reviewers switching for lower costs compared to previous providers. - **Bria:** Bria receives positive feedback for its affordable pricing and value, with reviewers noting satisfaction with its feature set relative to cost. ### What are the best alternatives to iPlum and Bria? The top three alternatives to iPlum and Bria are 3CX, Quo, and Spruce Health. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [iPlum](https://www.g2.com/products/iplum/reviews) | 4.3/5 (201 reviews) | Small-Business | In recent reviews, many cite affordability and HIPAA compliance. | HIPAA Compliance (52 all-time mentions) | | [Bria](https://www.g2.com/products/bria/reviews) | 4.4/5 (68 reviews) | Small-Business | Reviewers note affordable pricing and feature abundance. | Video Calls, Browser Extension | | [3CX](https://www.g2.com/products/3cx/reviews) | 4.4/5 (547 reviews) | Mid-Market | — | Flexible deployment and robust call management | | [Quo](https://www.g2.com/products/quo-quo/reviews) | 4.7/5 (3400 reviews) | Small-Business | — | High customer satisfaction and ease of use | | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5 (346 reviews) | Small-Business | — | HIPAA compliance and secure messaging | ### Which VoIP Providers features should I prioritize when comparing iPlum and Bria? Buyers comparing iPlum and Bria should prioritize HIPAA compliance, video calling, browser extension support, secure communication, and ease of setup. - **HIPAA Compliance:** iPlum is cited for HIPAA compliance in 52 all-time reviews; Bria does not have this as a top-cited feature. - **Video Calling:** Bria offers video calls, while iPlum does not. - **Browser Extension:** Bria supports browser extensions; iPlum does not. - **Secure Communication:** iPlum is mentioned for secure communication in 32 all-time reviews. - **Ease of Setup:** Bria scores 9.1, iPlum scores 7.9 on Ease of Setup. ### What are the pros and cons of iPlum vs Bria? iPlum's headline strength is HIPAA compliance and secure communication, while Bria's is its feature-rich platform with video calls and browser extension support. - **iPlum strengths:** HIPAA compliance (52 all-time mentions), secure communication (32), privacy (40), easy setup (38), and user-friendly interface (27). - **iPlum trade-offs:** Texting issues (28), call issues (25), interface could be more modern, and limited customization options. - **Bria strengths:** Video calls and browser extension support, high Ease of Setup (9.1), feature abundance, and reliable call quality in recent reviews. - **Bria trade-offs:** Performance issues (2), occasional call drops, complexity in setting up advanced features, and some audio issues. ### Is iPlum or Bria better for small businesses? iPlum is the better fit for small businesses, with a strong focus on HIPAA compliance and positive small-business reviewer sentiment. - **iPlum:** Small-Business segment; reviewers highlight ease of use, affordability, and HIPAA compliance as key benefits for small teams. - **Bria:** Small-Business segment; reviewers note flexibility and feature richness, but some mention complexity in setup for small teams. ### Which VoIP Providers platform has better integrations? Bria is favored for integrations, with reviewers citing broader integration capabilities and cross-platform support. - **iPlum:** Google Workspace integration is mentioned in recent reviews. - **Bria:** Reviewers highlight integration with multiple platforms and devices, including CRM and VoIP services, with positive feedback on cross-platform compatibility. ### How do iPlum and Bria compare on customer support? Bria and iPlum are rated at parity for Quality of Support, with scores of 8.5 and 8.4 respectively. - **iPlum:** Reviewers frequently mention responsive and helpful customer support, with 30 all-time mentions for customer support. - **Bria:** Reviewers describe support as reliable and knowledgeable, with positive experiences in resolving technical issues. ### Which is easier to implement, iPlum or Bria? Bria is rated higher for Ease of Setup, scoring 9.1 versus iPlum's 7.9, a difference of 1.2 points. - **iPlum:** Reviewers describe setup as generally straightforward, with some noting that advanced configuration can require extra guidance for larger teams. - **Bria:** Reviewers consistently highlight easy setup, especially for desktop and team deployments, with positive feedback on initial onboarding. ### Which product has better Phone Calls? Bria is rated higher for Phone Calls, with reviewers citing reliable call quality and advanced calling features. - **iPlum:** Phone Calls are a core feature, with 25 all-time mentions of call issues and 26 for reliability; reviewers note HIPAA-compliant calling and secure communication. - **Bria:** Bria supports advanced calling features, including video calls and browser extension, and is cited for call quality and reliability in recent reviews. Alternatives **Bria Alternatives** ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") [ Dialpad Connect ](/products/dialpad-connect/reviews) **iPlum Alternatives** ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo") [ Quo ](/products/quo-quo/reviews) ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") [ Spruce Health ](/products/spruce-health/reviews) ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") [ Dialpad Connect ](/products/dialpad-connect/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews)