G2 reviewers report that Brex excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Torpago. Users appreciate its user-friendly interface and the ability to easily track account balances, especially while traveling.
According to verified reviews, Brex's implementation process is praised for its simplicity, with many users highlighting the intuitive onboarding that requires minimal effort. In contrast, Torpago, while functional, has fewer reviews, making it harder to gauge its setup experience.
Users say that Brex shines in its ease of use, with features like the ability to upload receipts on the go and automatic population of required fields, which enhances the overall expense tracking experience. Torpago also receives positive feedback for its ease of use, but it lacks the same level of comprehensive features.
Reviewers mention that Brex provides exceptional support quality, with many users noting that the platform has been a reliable partner in managing their business expenses. On the other hand, while Torpago's support is rated positively, it does not reach the same level of satisfaction as Brex.
Users highlight Brex's strong market presence, particularly among small businesses, which accounts for a large portion of its reviews. This suggests a robust understanding of the needs of smaller enterprises, whereas Torpago, while also popular in this segment, has a smaller review base that may limit insights into its effectiveness.
According to recent user feedback, Brex consistently updates its features, keeping the platform relevant and useful. Users appreciate the ongoing improvements, while Torpago, despite its solid functionality, has not received recent reviews, raising questions about its current development and support.
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For mid-sized companies looking to scale. Everything included in Essentials plus:
How has Brex been for you as a small business long term?
2 Comments
EL
Terrible customer service. Tried to add a new checking account for autopay. Had to delete the old accounts and is taking a week to reestablish the credit...Read more
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