G2 reviewers report that Brex excels in user experience, with many praising its automatic receipt loading feature that significantly reduces the time spent on manual entry. Users appreciate how easy it is to file expense reports, often highlighting the straightforward process of adding comments and submitting reports.
According to verified reviews, Paychex offers a comprehensive platform that integrates various aspects of the employee lifecycle, which users find beneficial for managing HR tasks. One reviewer noted the impressive Hiring module that helps manage multiple job openings effectively.
Users say that Brex provides a superior mobile experience, allowing them to record expenses on-the-go and respond quickly to inquiries about charges. This flexibility is a significant advantage for those who travel frequently for business.
Reviewers mention that while Paychex has a solid support system, with users appreciating the availability of knowledgeable representatives, Brex's customer support is often highlighted for its responsiveness and helpfulness, particularly in resolving issues quickly.
G2 reviewers indicate that Brex's ease of setup and integration with banking systems is a standout feature, with many users noting how seamless the bank and credit card integration process is, enhancing overall usability.
According to recent feedback, while Paychex has a strong focus on small businesses, some users feel it could improve in areas like workflow management and reporting capabilities, which Brex seems to handle more effectively, providing a more streamlined experience for expense tracking and reporting.
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For mid-sized companies looking to scale. Everything included in Essentials plus:
How has Brex been for you as a small business long term?
2 Comments
EL
Terrible customer service. Tried to add a new checking account for autopay. Had to delete the old accounts and is taking a week to reestablish the credit...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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