# Brevo Marketing Platform vs Medallia Concierge Comparison
---
## AI Generated Summary
- **G2 reviewers report** that the Brevo Marketing Platform excels in providing an all-in-one solution for marketing needs, allowing users to engage clients through various channels like email, SMS, WhatsApp, and social media from a single dashboard. This comprehensive approach is particularly appreciated by small businesses looking for versatility.
- **Users say** that Medallia Concierge shines in facilitating quick communication, especially for simple inquiries. Reviewers highlight its efficiency in saving time compared to traditional phone calls, making it a valuable tool for organizations that prioritize rapid client interactions.
- **According to verified reviews** , Brevo Marketing Platform is noted for its user-friendly interface and generous plans, which contribute to a smoother experience for users. Many find the automation workflows intuitive, enhancing their marketing efforts without a steep learning curve.
- **Reviewers mention** that while Medallia Concierge is effective for straightforward communication, it may not offer the same breadth of features as Brevo. Users appreciate the ability to assign clients to different caseworkers, but some may find the platform less comprehensive for broader marketing strategies.
- **G2 reviewers highlight** that Brevo's strong support and ease of setup contribute to a positive user experience, with many praising the quick implementation process. This is particularly beneficial for small businesses that need to get up and running without extensive delays.
- **Users express** that while Medallia Concierge provides excellent support and a high-quality experience, its limited number of reviews compared to Brevo may indicate a smaller user base, which could affect the breadth of community insights and shared experiences available to new users.



| | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 2,575 | 16 | 
| **Largest Market Segment** | Small-Business (83.9% of reviews) | Small-Business (71.4% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Brevo Marketing Platform

Pros:
- Ease of Use (314 reviews)
- Email Marketing (171 reviews)

Cons:
- Missing Features (107 reviews)
- Limited Features (80 reviews)

### Medallia Concierge

**Not enough data**

---
## Ratings Comparison
| Rating | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
  | **Meets Requirements** | 8.9 (2052 reviews) | 9.0 (13 reviews) | 
  | **Ease of Use** | 9.0 (2089 reviews) | 10.0 (13 reviews) | 
  | **Ease of Setup** | 8.9 (1397 reviews) | 9.4 (6 reviews) | 
  | **Ease of Admin** | 9.0 (1140 reviews) | 10.0 (6 reviews) | 
  | **Quality of Support** | 8.8 (1847 reviews) | 9.4 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (1088 reviews) | 10.0 (6 reviews) | 
  | **Product Direction (% positive)** | 8.8 (2008 reviews) | 7.9 (11 reviews) | 

---
## Pricing

### Brevo Marketing Platform

#### Entry-Level Pricing

Plan: Brevo Plus

Price: Contact Us

Description: For large organizations with specific needs


Key Features:
- Enterprise-grade security
- Advanced integrations
- Sub-account management

[Browse all 4 editions](https://www.g2.com/products/brevo-marketing-platform/pricing)

#### Free Trial

Yes

### Medallia Concierge

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.1/10 | 154 |
| **Medallia Concierge** | N/A | N/A |

#### Sales Force Automation

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Contact & Account Management** | 8.6 (99 reviews) | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.1 (90 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.4 (90 reviews) | Not enough data | 
| **Task / Activity Management** | 8.5 (90 reviews) | Not enough data | 
| **Territory & Quota Management** | 8.0 (85 reviews) | Not enough data | 
| **Desktop Integration** | 8.3 (86 reviews) | Not enough data | 
| **Product & Price List Management** | 7.8 (84 reviews) | Not enough data | 
| **Quote & Order Management** | 7.9 (77 reviews) | Not enough data | 
| **Customer Contract Management** | 7.9 (77 reviews) | Not enough data | 

#### Marketing Automation

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Email Marketing** | 9.4 (110 reviews) | Not enough data | 
| **Campaign Management** | 9.4 (100 reviews) | Not enough data | 
| **Lead Management** | 8.9 (92 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 8.2 (86 reviews) | Not enough data | 

#### Customer Support

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Case Management** | 8.6 (80 reviews) | Not enough data | 
| **Customer Support Portal** | 8.5 (79 reviews) | Not enough data | 
| **Knowledge Base** | 8.5 (82 reviews) | Not enough data | 
| **Call Center Features** | 7.9 (75 reviews) | Not enough data | 
| **Support Analytics** | 8.3 (76 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Reporting** | 8.3 (87 reviews) | Not enough data | 
| **Dashboards** | 8.7 (86 reviews) | Not enough data | 
| **Forecasting** | 8.3 (72 reviews) | Not enough data | 

#### Mobile & Social

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (73 reviews) | Not enough data | 
| **Social Network Integration** | 8.0 (70 reviews) | Not enough data | 
| **Mobile User Support** | 7.8 (72 reviews) | Not enough data | 

#### Platform

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Customization** | 8.4 (120 reviews) | Not enough data | 
| **Workflow Capability** | 8.5 (113 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (115 reviews) | Not enough data | 
| **Internationalization** | 8.3 (108 reviews) | Not enough data | 
| **Sandbox / Test Environments** | 7.9 (104 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.3 (104 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (113 reviews) | Not enough data | 
| **Output Document Generation** | 8.3 (103 reviews) | Not enough data | 

#### Integration

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Data Import & Export Tools** | 8.7 (96 reviews) | Not enough data | 
| **Integration APIs** | 8.7 (89 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 8.2 (87 reviews) | Not enough data | 

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text Generation** | 7.3 (63 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (21 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (21 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (21 reviews) | Not enough data | 
| **Decision Making** | 7.1 (21 reviews) | Not enough data | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 7.9/10 | 1446 |
| **Medallia Concierge** | N/A | N/A |

#### Email Marketing

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Email and Mobile Preview** | 9.0 (1171 reviews) ✓ Verified | Not enough data | 
| **Manage Email Lists** | 8.8 (1248 reviews) ✓ Verified | Not enough data | 
| **High-Volume Sending** | 8.7 (1079 reviews) ✓ Verified | Not enough data | 
| **Building and Personalizing Emails** | 8.9 (1225 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 9.0 (1187 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 8.8 (1165 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 8.5 (992 reviews) ✓ Verified | Not enough data | 
| **Multi-user Account** | 8.3 (660 reviews) ✓ Verified | Not enough data | 
| **Surveys** | Feature Not Available | Not enough data | 

#### Reporting & Analytics

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **A/B Testing** | 8.3 (791 reviews) ✓ Verified | Not enough data | 
| **Basic Reporting** | 8.8 (1143 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text Generation** | 7.3 (371 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (362 reviews) | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (48 reviews) | Not enough data | 
| **Autonomous Task Execution** | 6.6 (46 reviews) | Not enough data | 
| **Multi-step Planning** | 6.6 (47 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (47 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (47 reviews) | Not enough data | 

#### Integration

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Data Import & Export Tools** | 8.7 (796 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.1 (639 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.8 (575 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 7.9 (513 reviews) ✓ Verified | Not enough data | 
| **Social Media Integration** | 7.9 (519 reviews) ✓ Verified | Not enough data | 
| **E-Commerce Integration** | 7.9 (499 reviews) ✓ Verified | Not enough data | 

### Transactional Email

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.6/10 | 466 |
| **Medallia Concierge** | N/A | N/A |

#### Administration

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Template Creation** | 8.7 (413 reviews) | Not enough data | 
| **Preset Template Availability** | 8.3 (399 reviews) | Not enough data | 
| **Custom Unsubscribe** | 8.6 (385 reviews) | Not enough data | 
| **Email Segmentation** | 8.6 (380 reviews) | Not enough data | 
| **Detailed Server Logs** | 8.4 (320 reviews) | Not enough data | 
| **Notifications** | 8.7 (361 reviews) | Not enough data | 

#### Integrations

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Webhooks** | 8.6 (286 reviews) | Not enough data | 
| **Event Tracking API** | 8.6 (280 reviews) | Not enough data | 
| **Mail Send API** | 8.8 (296 reviews) | Not enough data | 
| **Spam Filter Testing** | 8.2 (279 reviews) | Not enough data | 

#### Platform

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Custom Tracking Domain** | 8.8 (295 reviews) | Not enough data | 
| **Multiple Domains** | 8.6 (259 reviews) | Not enough data | 
| **Dedicated IP** | 8.5 (247 reviews) | Not enough data | 
| **Documentation** | 8.6 (316 reviews) | Not enough data | 
| **Sender Reputation Management** | 8.5 (299 reviews) | Not enough data | 
| **Tracking & Reporting** | 8.9 (373 reviews) | Not enough data | 
| **Enterprise Scalability** | 8.6 (272 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (361 reviews) | Not enough data | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.6/10 | 786 |
| **Medallia Concierge** | N/A | N/A |

#### Diagnosis

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **IP Address ** | 8.6 (459 reviews) | Not enough data | 
| **Domains** | 8.7 (508 reviews) | Not enough data | 
| **Content ** | 8.8 (555 reviews) | Not enough data | 
| **Policy Compliance** | 8.9 (517 reviews) | Not enough data | 

#### Tracking

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Processing Time** | 8.9 (627 reviews) | Not enough data | 
| **Placement ** | 8.7 (552 reviews) | Not enough data | 
| **Open Rate** | 8.9 (650 reviews) | Not enough data | 
| **Time to Open** | 8.9 (612 reviews) | Not enough data | 
| **Alerts** | 8.7 (553 reviews) | Not enough data | 

#### Reporting

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Campaign Performance** | 9.0 (678 reviews) | Not enough data | 
| **Domain Reputation** | 8.7 (533 reviews) | Not enough data | 
| **Brand Reputation** | 8.8 (529 reviews) | Not enough data | 
| **Blacklist and Whitelist** | 8.8 (598 reviews) | Not enough data | 

#### Agentic AI - Email Deliverability

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (12 reviews) | Not enough data | 
| **Decision Making** | 8.1 (12 reviews) | Not enough data | 

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.5/10 | 31 |
| **Medallia Concierge** | N/A | N/A |

#### Visitor Behavior

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Monitoring** | 8.3 (23 reviews) | Not enough data | 
| **Targeting** | 8.5 (25 reviews) | Not enough data | 
| **Guided Selling** | 8.4 (22 reviews) | Not enough data | 

#### Templates

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Library** | 8.3 (22 reviews) | Not enough data | 
| **Customization** | 8.5 (24 reviews) | Not enough data | 
| **Optimization** | 8.2 (22 reviews) | Not enough data | 

#### Personalization

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Recommendation** | 8.4 (21 reviews) | Not enough data | 
| **Content** | 8.3 (22 reviews) | Not enough data | 
| **Cart Abandonment** | 8.4 (23 reviews) | Not enough data | 
| **Search** | 8.2 (21 reviews) | Not enough data | 
| **Personalization Engine** | 8.0 (22 reviews) | Not enough data | 
| **Product Recommendations** | 8.3 (21 reviews) | Not enough data | 
| **A/B Testing** | 8.0 (21 reviews) | Not enough data | 
| **Personalized Messaging** | 8.8 (22 reviews) | Not enough data | 

#### Multichannel

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Web** | 8.6 (23 reviews) | Not enough data | 
| **Email** | 9.0 (26 reviews) | Not enough data | 
| **Mobile** | 8.4 (23 reviews) | Not enough data | 

#### Administration 

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Marketing Campaigns** | 9.2 (23 reviews) | Not enough data | 
| **Reports & Analytics** | 8.8 (26 reviews) | Not enough data | 
| **User Data** | 8.7 (26 reviews) | Not enough data | 
| **Integrations** | 8.6 (22 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.6/10 | 17 |
| **Medallia Concierge** | N/A | N/A |

#### Campaigns

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Customize** | 8.6 (15 reviews) | Not enough data | 
| **Scheduling** | 9.5 (16 reviews) | Not enough data | 
| **Retarget** | 8.7 (15 reviews) | Not enough data | 
| **Segmentation** | 8.6 (15 reviews) | Not enough data | 
| **Triggered Notifications** | 8.6 (15 reviews) | Not enough data | 

#### Analytics

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Campaign Performance** | 8.0 (14 reviews) | Not enough data | 
| **Audience Insights** | 8.2 (15 reviews) | Not enough data | 

#### Optimization

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **A/B Testing** | 8.8 (15 reviews) | Not enough data | 
| **Personalization** | 9.1 (15 reviews) | Not enough data | 
| **Rich Notifications** | 8.3 (15 reviews) | Not enough data | 
| **Integrations** | 8.8 (15 reviews) | Not enough data | 

#### Agentic AI - Push Notification

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.1/10 | 249 |
| **Medallia Concierge** | N/A | N/A |

#### Templates

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Text and Themes** | 8.6 (216 reviews) | Not enough data | 
| **Stock Images** | 7.8 (180 reviews) | Not enough data | 
| **Proofing** | 8.3 (180 reviews) | Not enough data | 
| **Mobile Responsive** | 8.7 (210 reviews) | Not enough data | 

#### Edit

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Pre-Made** | 8.6 (192 reviews) | Not enough data | 
| **Build** | 8.9 (209 reviews) | Not enough data | 
| **HTML** | 8.5 (187 reviews) | Not enough data | 

#### Logistics

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Analytics** | 8.7 (198 reviews) | Not enough data | 
| **Issues** | 8.1 (175 reviews) | Not enough data | 
| **Integrations** | 8.5 (179 reviews) | Not enough data | 
| **Shareable Link** | 8.7 (180 reviews) | Not enough data | 

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text Generation** | 7.2 (104 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (101 reviews) | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (12 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.3/10 | 191 |
| **Medallia Concierge** | N/A | N/A |

#### Text Messaging

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Bulk SMS** | 8.5 (142 reviews) ✓ Verified | Not enough data | 
| **Two-Way Text Messaging** | 8.5 (131 reviews) ✓ Verified | Not enough data | 
| **Text Scheduler** | 8.6 (143 reviews) ✓ Verified | Not enough data | 
| **Automatic Replies** | 8.4 (132 reviews) ✓ Verified | Not enough data | 
| **Automatic URL Shortening** | 8.4 (133 reviews) ✓ Verified | Not enough data | 
| **MMS Marketing** | 8.2 (127 reviews) ✓ Verified | Not enough data | 
| **Personalization** | 8.5 (63 reviews) ✓ Verified | Not enough data | 
| **Transactional SMS** | 8.5 (60 reviews) | Not enough data | 

#### SMS Platform

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Reporting** | 8.7 (149 reviews) ✓ Verified | Not enough data | 
| **Automation** | 8.8 (149 reviews) ✓ Verified | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | 
| **Text-to-Landline** | Feature Not Available | Not enough data | 
| **Short Codes** | Feature Not Available | Not enough data | 
| **API Integration** | 8.3 (60 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (7 reviews) | Not enough data | 
| **Decision Making** | 7.4 (7 reviews) | Not enough data | 

### Email Testing

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.0/10 | 328 |
| **Medallia Concierge** | N/A | N/A |

#### Platform Basics

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Editing Platform** | 9.0 (274 reviews) | Not enough data | 
| **Spam Filter Testing** | 8.6 (227 reviews) | Not enough data | 
| **A/B Testing** | 8.8 (229 reviews) | Not enough data | 
| **Deliverability Testing** | 8.8 (257 reviews) | Not enough data | 
| **Design Testing** | 9.0 (265 reviews) | Not enough data | 

#### Platform Data

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Performance** | 9.1 (285 reviews) | Not enough data | 
| **Dashboard** | 9.0 (292 reviews) | Not enough data | 
| **Analytics** | 9.0 (284 reviews) | Not enough data | 

#### Agentic AI - Email Testing

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 6.4 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 6.2 (7 reviews) | Not enough data | 
| **Decision Making** | 7.3 (8 reviews) | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 7.9/10 | 15 |
| **Medallia Concierge** | N/A | N/A |

#### Productivity Tools

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Notes** | 7.5 (12 reviews) | Not enough data | 
| **Internal Discussion** | 7.7 (13 reviews) | Not enough data | 
| **Assignments and Tasks** | 7.3 (13 reviews) | Not enough data | 
| **Workflows** | 7.8 (12 reviews) | Not enough data | 
| **Templates** | 8.1 (14 reviews) | Not enough data | 
| **Integrations** | 8.3 (12 reviews) | Not enough data | 
| **Tagging System** | 7.4 (12 reviews) | Not enough data | 

#### Analytics

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Trends** | 7.4 (13 reviews) | Not enough data | 
| **Performance Tracking** | 8.6 (14 reviews) | Not enough data | 
| **Email Tracking** | 9.0 (14 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Media Advertising

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 7.7/10 | 44 |
| **Medallia Concierge** | N/A | N/A |

#### Platform Interoperability

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Close Ecosystem API** | 7.5 (33 reviews) | Not enough data | 

#### Agentic AI - Social Media Advertising

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 5.8 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 5.8 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 6.1 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Social Functionality

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Social Functionality** | 8.1 (36 reviews) | Not enough data | 

#### Campaign Management

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Campaign Dashboard** | 8.7 (39 reviews) | Not enough data | 
| **Campaign Optimization** | 8.4 (39 reviews) | Not enough data | 
| **Reach** | 8.3 (39 reviews) | Not enough data | 
| **Bulk Editing** | 7.9 (38 reviews) | Not enough data | 
| **Batch Uploading** | 7.9 (39 reviews) | Not enough data | 
| **Brand Safety** | 8.4 (39 reviews) | Not enough data | 
| **Fraud Protection** | 8.2 (38 reviews) | Not enough data | 
| **Frequency Capping** | 8.0 (37 reviews) | Not enough data | 
| **Budget Pacing** | 7.8 (37 reviews) | Not enough data | 
| **Creative Optimization** | 8.1 (36 reviews) | Not enough data | 
| **Rich Media Capabilties** | 8.0 (37 reviews) | Not enough data | 
| **In-App Ads** | 7.5 (36 reviews) | Not enough data | 
| **Mobile Rich Media Capabilities** | 7.5 (36 reviews) | Not enough data | 

#### Targeting

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Targeting** | 8.2 (37 reviews) | Not enough data | 
| **Retargeting** | 8.2 (37 reviews) | Not enough data | 
| **Geo-Targeting** | 8.0 (36 reviews) | Not enough data | 
| **Contextual Targeting** | 7.9 (35 reviews) | Not enough data | 

#### Platform

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **API / Integrations** | 7.7 (35 reviews) | Not enough data | 
| **Custom Reports** | 8.3 (36 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (36 reviews) | Not enough data | 
| **Performance and Reliability** | 8.6 (35 reviews) | Not enough data | 
| **Enterprise Scalability** | 8.2 (36 reviews) | Not enough data | 
| **Customization** | 8.3 (37 reviews) | Not enough data | 
| **Workflow Capability** | 8.1 (36 reviews) | Not enough data | 
| **Internationalization** | 7.8 (35 reviews) | Not enough data | 
| **Notifications** | 8.1 (35 reviews) | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.1/10 | 16 |
| **Medallia Concierge** | N/A | N/A |

#### Responses

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Customization** | 8.6 (13 reviews) | Not enough data | 
| **Control** | 7.8 (13 reviews) | Not enough data | 
| **Route To Human** | 8.1 (13 reviews) | Not enough data | 
| **Menu bars** | 8.5 (13 reviews) | Not enough data | 
| **Drip sequences** | 8.3 (12 reviews) | Not enough data | 

#### Platform

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Live chat** | 8.7 (13 reviews) | Not enough data | 
| **Integrations** | 7.9 (11 reviews) | Not enough data | 
| **Branding** | 8.5 (13 reviews) | Not enough data | 
| **Analytics** | 9.0 (12 reviews) | Not enough data | 
| **A/B testing** | 8.3 (13 reviews) | Not enough data | 
| **Role-based access** | 7.9 (13 reviews) | Not enough data | 
| **Collection of information** | 8.2 (13 reviews) | Not enough data | 

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text Generation** | 6.9 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 6.4 (6 reviews) | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.5/10 | 91 |
| **Medallia Concierge** | N/A | N/A |

#### Page Customization

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Drag and Drop** | 9.2 (81 reviews) ✓ Verified | Not enough data | 
| **Templates** | 8.7 (83 reviews) ✓ Verified | Not enough data | 
| **Advanced Customization** | 8.4 (75 reviews) ✓ Verified | Not enough data | 
| **Content Library** | 8.5 (70 reviews) ✓ Verified | Not enough data | 

#### Page Optimization

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **A/B Testing** | 8.6 (66 reviews) ✓ Verified | Not enough data | 
| **Mobile Responsive** | 8.8 (71 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 8.7 (68 reviews) ✓ Verified | Not enough data | 
| **SEO** | 8.4 (62 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **E-Commerce Integration** | 8.4 (58 reviews) ✓ Verified | Not enough data | 
| **Email Marketing Integration** | 9.0 (70 reviews) ✓ Verified | Not enough data | 
| **Domain Integration** | 8.8 (68 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text Generation** | 7.5 (20 reviews) | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | N/A | N/A |
| **Medallia Concierge** | 8.0/10 | 5 |

#### Conversational Platform

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Personalization** | Not enough data | 8.0 (5 reviews) | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 7.6/10 | 20 |
| **Medallia Concierge** | N/A | N/A |

#### Calendar View

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Multi-Calendar View** | 7.9 (18 reviews) | Not enough data | 
| **Customizable Viewing** | 8.0 (18 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Calendar Collaboration** | 7.9 (17 reviews) | Not enough data | 
| **Multiple Calendar Management** | 7.8 (17 reviews) | Not enough data | 

#### Accessibility

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Screen Reader Compatibility** | 8.1 (18 reviews) | Not enough data | 
| **Keyboard Shortcuts** | 7.8 (18 reviews) | Not enough data | 

#### Integration

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Sync Multiple Calendars** | 8.1 (18 reviews) | Not enough data | 
| **Import Events** | 8.1 (18 reviews) | Not enough data | 
| **Software Integrations** | 7.9 (17 reviews) | Not enough data | 

#### Notifications

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Customized Calendar Notifications** | 8.8 (17 reviews) | Not enough data | 
| **Location-Based Alerts** | 7.5 (17 reviews) | Not enough data | 

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text-to-Image** | 6.6 (17 reviews) | Not enough data | 
| **AI Text-to-Speech** | 6.6 (16 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.7 (16 reviews) | Not enough data | 

#### Agentic AI - Calendar

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Cross-system Integration** | 6.9 (6 reviews) | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.6/10 | 28 |
| **Medallia Concierge** | N/A | N/A |

#### Notifications

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Confirmations & Reminders** | 9.3 (21 reviews) | Not enough data | 
| **Appointment Follow-Up** | 9.6 (19 reviews) | Not enough data | 
| **Scheduling Notifications** | 9.7 (23 reviews) | Not enough data | 

#### Settings

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Time Zone Detection** | 9.3 (19 reviews) | Not enough data | 
| **Availability Settings** | 9.2 (24 reviews) | Not enough data | 
| **Blocked Time Settings** | 9.2 (22 reviews) | Not enough data | 

#### Personalization

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Branding** | 9.0 (23 reviews) | Not enough data | 
| **Links** | 9.0 (21 reviews) | Not enough data | 

#### Integrations

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Multi- Calendar Integration** | 8.8 (16 reviews) | Not enough data | 
| **Website Integration** | 8.9 (19 reviews) | Not enough data | 
| **Payment Acceptance** | 8.8 (14 reviews) | Not enough data | 
| **Video Conferencing** | 8.9 (18 reviews) | Not enough data | 
| **Communication** | 8.8 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text Generation** | 7.5 (14 reviews) | Not enough data | 
| **AI Text Summarization** | 6.9 (14 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.4 (14 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.3 (13 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.1 (13 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 7.8/10 | 50 |
| **Medallia Concierge** | N/A | N/A |

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text Generation** | 5.9 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 6.1 (11 reviews) | Not enough data | 
| **AI Text-to-Speech** | 5.9 (11 reviews) | Not enough data | 

#### Communication

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Pop-up Chat** | 8.6 (23 reviews) | Not enough data | 
| **Notifications** | 8.7 (23 reviews) | Not enough data | 
| **Targeted Emails** | 8.6 (23 reviews) | Not enough data | 
| **In-App Messaging** | 8.3 (20 reviews) | Not enough data | 
| **Co-Browsing** | 8.1 (20 reviews) | Not enough data | 

####  Internal Use

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Customization ** | 8.7 (43 reviews) | Not enough data | 
| **Conversation Archiving** | 8.0 (24 reviews) | Not enough data | 
| **Lead Development** | 8.3 (23 reviews) | Not enough data | 
| **Knowledge Base** | 8.8 (22 reviews) | Not enough data | 
| **Team Inbox ** | 8.4 (19 reviews) | Not enough data | 
| **Customer Profiles** | 7.9 (23 reviews) | Not enough data | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.2/10 | 24 |
| **Medallia Concierge** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Transactional Messages** | 8.1 (21 reviews) | Not enough data | 
| **Bulk WhatsApp Messaging** | 8.6 (22 reviews) | Not enough data | 
| **Conversational Messaging** | 8.2 (19 reviews) | Not enough data | 
| **Personalization** | 8.7 (21 reviews) | Not enough data | 
| **Promotional Messages** | 8.5 (19 reviews) | Not enough data | 
| **Automated Replies** | 7.3 (20 reviews) | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Segmentation** | 8.0 (21 reviews) | Not enough data | 
| **API Integration** | 8.3 (20 reviews) | Not enough data | 
| **WhatsApp Commerce** | 7.8 (18 reviews) | Not enough data | 
| **Analytics** | 7.8 (20 reviews) | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | N/A | N/A |
| **Medallia Concierge** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.0/10 | 147 |
| **Medallia Concierge** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 7.5 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (18 reviews) | Not enough data | 
| **Decision Making** | 7.5 (18 reviews) | Not enough data | 

#### Analytics

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Open Rates** | 8.8 (128 reviews) | Not enough data | 
| **Link Activity** | 8.8 (125 reviews) | Not enough data | 
| **Attachment Activity** | 8.5 (118 reviews) | Not enough data | 

#### Customizations

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Email Platform Integration** | 8.7 (122 reviews) | Not enough data | 
| **Email Scheduling** | 9.2 (129 reviews) | Not enough data | 
| **Notifications** | 8.7 (117 reviews) | Not enough data | 
| **Email Categorization** | 8.7 (117 reviews) | Not enough data | 
| **Templates** | 8.9 (125 reviews) | Not enough data | 

#### Generative AI

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **AI Text Generation** | 7.2 (99 reviews) | Not enough data | 

### Guest Messaging

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | N/A | N/A |
| **Medallia Concierge** | N/A | N/A |

#### Agentic AI - Guest Messaging 

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Appointment Reminder

| Product | Score | Reviews |
|---|---|---|
| **Brevo Marketing Platform** | 8.3/10 | 32 |
| **Medallia Concierge** | N/A | N/A |

#### Features

| Feature | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Standalone Booking** | 8.5 (25 reviews) | Not enough data | 
| **Integrated App** | 8.3 (23 reviews) | Not enough data | 
| **SMS** | 8.2 (18 reviews) | Not enough data | 
| **Email** | 9.3 (28 reviews) | Not enough data | 
| **Voice** | 7.4 (17 reviews) | Not enough data | 
| **Confirmation and Cancellation** | 8.7 (25 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)

**Unique to Brevo Marketing Platform (19):** [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Email Testing Software](https://www.g2.com/categories/email-testing), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Personalization Software](https://www.g2.com/categories/personalization), [Push Notification Software](https://www.g2.com/categories/push-notification), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability), [Chatbots Software](https://www.g2.com/categories/chatbots), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Social Media Advertising Software](https://www.g2.com/categories/social-media-advertising), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Transactional Email Software](https://www.g2.com/categories/transactional-email), [Live Chat Software](https://www.g2.com/categories/live-chat), [CRM Software](https://www.g2.com/categories/crm), [Calendar Software](https://www.g2.com/categories/calendar-software), [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)

**Unique to Medallia Concierge (2):** [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Guest Messaging Software](https://www.g2.com/categories/guest-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Brevo Marketing Platform | Medallia Concierge | 
|---|---|---|
| **Small-Business** | 83.9% | 71.4% | 
| **Mid-Market** | 12.6% | 28.6% | 
| **Enterprise** | 3.4% | 0% | 

### By Industry

#### Brevo Marketing Platform

- **Marketing and Advertising:** 11.4%
- **Information Technology and Services:** 5.7%
- **Computer Software:** 4.9%
- **Retail:** 3.1%
- **Health, Wellness and Fitness:** 3.0%
- **Education Management:** 2.9%
- **Leisure, Travel & Tourism:** 2.6%
- **Non-Profit Organization Management:** 2.5%
- **Financial Services:** 2.1%
- **Internet:** 2.0%
- **Other:** 59.9%

#### Medallia Concierge

- **Law Practice:** 28.6%
- **Legal Services:** 21.4%
- **Hospitality:** 21.4%
- **Real Estate:** 7.1%
- **Non-Profit Organization Management:** 7.1%
- **Education Management:** 7.1%
- **Accounting:** 7.1%

---
## Alternatives

### Alternatives to Brevo Marketing Platform

- [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (715 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1221 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews)
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- [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) — 4.1/5 stars (731 reviews)
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- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1357 reviews)

### Alternatives to Medallia Concierge

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- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4154 reviews)
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- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2916 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1384 reviews)
- [Attentive](https://www.g2.com/products/attentive/reviews) — 4.5/5 stars (1440 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1255 reviews)
- [OneSignal](https://www.g2.com/products/onesignal/reviews) — 4.7/5 stars (1211 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (773 reviews)

---
## Top Discussions

### Brevo Marketing Platform

- Title: [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) — 6 comments
  > **Top comment:** "Sendinblue is freemium. It has a free tier."
- Title: [How do you know where an email were opened?](https://www.g2.com/discussions/how-do-you-know-where-an-email-were-opened) — 4 comments, 1 upvote
  > **Top comment:** "IP country and many other info can be traced through Webhook with the API."
- Title: [Why import contacts directly from an existing mailing list](https://www.g2.com/discussions/16261-why-import-contacts-directly-from-an-existing-mailing-list) — 3 comments, 2 upvotes
  > **Top comment:** "You can import contacts from an existing mailing list. You can upload a file csv or txt from your computer. 
You can copy and paste the contacts from an..."
- Title: [If I wish to create a template using coding can I convert it into a drag and drop template?](https://www.g2.com/discussions/50631-if-i-wish-to-create-a-template-using-coding-can-i-convert-it-into-a-drag-and-drop-template) — 2 comments, 1 upvote
  > **Top comment:** "I recommend you use https://stripo.email/ as your drag and drop editor/coding platform. It allows you to export to sendinblue at the push of a button...."
- Title: [Could you augment the -emails per day sending amount on the free plan?](https://www.g2.com/discussions/30343-could-you-augment-the-emails-per-day-sending-amount-on-the-free-plan) — 2 comments
  > **Top comment:** "I guess it would be a great idea. Hope Sendinblue could do it especially with the pandemic. "

### Medallia Concierge

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/brevo-marketing-platform-vs-medallia-concierge)