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Compare Braze and Netcore Customer Engagement Platform 
Netcore Customer Engagement Platform
Optimized for quick response
At a Glance
Market Segments
Mid-Market (56.7% of reviews)
Mid-Market (48.1% of reviews)
Entry-Level Pricing
No pricing available
Free 10000 Monthly Active Users (MAU) Per Month
Braze
Star Rating
(1,460)4.5 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BrazeNetcore Customer Engagement Platform
Star Rating
(556)4.5 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Braze excels in delivering a powerful and flexible CRM platform, enabling teams to execute highly personalized, real-time customer journeys at scale. Users appreciate its robust segmentation and event-based triggering capabilities, which enhance multi-channel orchestration.
- Users say that Netcore Customer Engagement Platform stands out for its AI-native personalization and automation features, making it easy to reach customers effectively. Reviewers highlight the platform's powerful omnichannel reach and real-time analytics, which provide valuable behavioral insights.
- According to verified reviews, Braze receives high marks for its ease of use and technical capabilities, with users noting that webhook integrations help streamline complex audience paths and improve overall efficiency in their workflows.
- Reviewers mention that while Netcore offers superior ease of use and performance, it also provides great support for day-to-day operations. Users appreciate the insightful analytics dashboard, which aids in making informed marketing decisions.
- G2 reviewers highlight that Braze's implementation process is quick and intuitive, with many users praising the quality of its documentation, making it easier for teams to onboard and utilize the platform effectively.
- Users report that while both platforms have their strengths, Braze's higher G2 Score reflects a greater overall satisfaction among users, particularly in areas like push notifications and personalization, where it significantly outperforms Netcore.
Pricing
Entry-Level Pricing
Braze
No pricing availableNetcore Customer Engagement Platform
Startup Plan
Free
10000 Monthly Active Users (MAU) Per Month
The startup package is specially designed, keeping the limitations of early-stage startups in mind, whether they prefer no-code tools or want affordable prices--all while still delivering an intelligent customer experience so they can succeed big time!
- Deep Segmentation, User Analytics, Unlimited User Journeys, Unlimited App Push Notifications, Unlimited Web Push Notifications
- 100,000 Emails Free Per Month, App Nudges & Contextual Walkthroughs, A/B Testing, Rule Based Website Personalization For D2C, Recommendations & Recently Viewed Widgets For D2C
- 24/7 Email Support, Onboarding Support, Scheduled Office Hours, Paid Add On - Emails, WhatsApp, SMS
Free Trial
Braze
Free Trial is available
Netcore Customer Engagement Platform
No trial information availableRatings
Meets Requirements
8.5
956
8.7
487
Ease of Use
8.3
1,164
8.9
492
Ease of Setup
7.6
648
8.7
340
Ease of Admin
8.5
357
8.9
152
Quality of Support
8.5
909
9.0
485
Has the product been a good partner in doing business?
8.9
365
9.1
156
Product Direction (% positive)
9.2
921
9.5
477
Features by Category
Email Marketing
8.8
566
8.9
225
8.8
536
9.0
218
8.4
539
8.9
216
8.3
450
8.5
213
Online Marketing
6.9
356
8.4
196
8.4
478
8.5
202
8.7
520
8.7
210
8.4
493
8.6
203
7.3
371
Feature Not Available
Lead Management
7.5
391
8.6
196
7.5
397
8.6
198
8.6
535
8.9
211
6.8
324
8.3
189
7.4
352
8.4
190
7.5
380
8.5
200
Feature Not Available
8.4
188
7.8
381
8.4
189
Campaign Management
Feature Not Available
8.6
212
Feature Not Available
8.2
204
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Social
Feature Not Available
Feature Not Available
6.7
325
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
6.6
329
Feature Not Available
Reporting & Analytics
7.7
532
8.8
212
Feature Not Available
8.4
202
Feature Not Available
8.4
204
6.7
399
8.2
189
Feature Not Available
7.4
181
Platform
8.3
447
8.5
185
Feature Not Available
8.5
181
8.5
443
8.7
187
7.7
349
8.2
171
7.7
400
8.2
177
8.5
430
8.5
176
Feature Not Available
8.4
168
Agentic AI - Marketing Automation
6.5
39
8.5
47
6.6
37
8.6
46
6.7
37
8.6
46
6.5
37
8.6
46
6.4
37
8.6
46
6.4
36
8.8
47
Integration
7.9
449
8.5
191
8.1
432
8.4
189
7.9
391
8.1
179
User Identification
Not enough data
8.5
42
Not enough data
9.0
44
Not enough data
8.0
42
Tracking & Reporting
Not enough data
8.9
41
Not enough data
8.9
42
Not enough data
8.8
41
Not enough data
9.2
43
Not enough data
8.8
40
Not enough data
9.0
42
Metrics
Not enough data
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Visitor Behavior
Not enough data
8.8
63
Not enough data
8.8
61
Not enough data
Feature Not Available
Templates
Not enough data
8.2
60
Not enough data
8.7
60
Not enough data
8.5
63
Personalization
Not enough data
8.7
60
Not enough data
8.4
61
Not enough data
8.8
58
Not enough data
8.3
58
Not enough data
8.5
56
Not enough data
8.8
56
Not enough data
8.4
59
Not enough data
9.1
62
Multichannel
Not enough data
8.9
60
Not enough data
8.9
62
Not enough data
8.8
60
Administration
Not enough data
9.1
58
Not enough data
8.9
57
Not enough data
9.0
58
Not enough data
8.9
57
Agentic AI - E-Commerce Personalization
Not enough data
9.2
17
Not enough data
9.4
16
User Analysis
Not enough data
8.7
47
Not enough data
8.7
46
User Support
Not enough data
8.9
46
Not enough data
8.8
43
Not enough data
9.0
42
Walkthrough Type
Not enough data
8.4
42
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Campaigns
8.6
447
8.5
135
9.0
484
8.9
144
8.6
443
8.6
139
8.8
492
8.8
140
8.9
468
8.7
140
Analytics
8.2
490
8.7
145
7.7
452
8.4
137
Optimization
8.7
471
8.4
138
8.8
481
8.7
141
8.3
392
8.5
140
8.1
390
8.3
133
Agentic AI - Push Notification
6.4
39
8.6
18
6.5
38
8.3
16
6.3
37
8.3
17
Segmentation
8.8
210
8.5
26
8.5
198
8.5
24
Targeting
8.6
192
8.8
24
8.5
177
8.1
24
Triggered Content
7.7
116
8.7
23
9.1
199
9.0
25
9.1
195
9.0
24
Personalized Content
7.4
116
8.3
24
7.1
110
8.3
22
7.0
107
8.4
24
Agentic AI - Personalization Engines
7.0
9
Not enough data
6.9
9
Not enough data
7.5
10
Not enough data
6.7
9
Not enough data
6.9
9
Not enough data
6.5
9
Not enough data
Templates
7.8
129
Not enough data
Feature Not Available
Not enough data
7.4
124
Not enough data
7.9
130
Not enough data
Edit
7.1
124
Not enough data
8.3
128
Not enough data
7.8
126
Not enough data
Logistics
7.3
127
Not enough data
7.0
122
Not enough data
7.6
122
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
85
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Template Builder
5.5
30
Not enough data
5.5
30
Not enough data
Text Messaging
8.6
67
8.9
94
8.0
66
8.1
84
8.7
67
8.4
88
8.2
64
8.1
87
8.1
63
8.4
86
8.1
65
7.8
80
8.7
66
8.5
85
8.3
66
8.7
83
SMS Platform
7.9
64
8.5
85
8.5
63
8.8
89
Feature Not Available
7.7
82
Feature Not Available
7.7
82
8.4
63
7.9
82
7.9
63
8.5
83
Agentic AI - SMS Marketing
6.3
16
8.1
9
6.5
16
9.3
9
6.5
16
9.3
9
6.8
16
9.3
9
6.6
16
9.4
9
6.4
16
9.6
9
Data Sourcing
Not enough data
8.2
63
Not enough data
8.3
62
Not enough data
8.4
63
Not enough data
8.3
61
Intelligence
Not enough data
8.3
61
Not enough data
7.6
59
Not enough data
8.2
59
Functionality
Not enough data
8.9
17
Not enough data
9.0
17
Not enough data
9.1
16
Not enough data
9.0
17
Management
Not enough data
8.7
17
Not enough data
8.7
15
Not enough data
9.5
16
Not enough data
9.4
16
Platform Basics
Not enough data
8.5
79
Not enough data
8.3
81
Not enough data
8.6
82
Not enough data
8.3
77
Not enough data
8.5
79
Agentic AI - Customer Journey Mapping
Not enough data
9.2
16
Platform Basics
8.3
110
8.9
96
8.5
106
8.8
99
Platform Data
7.6
109
8.7
96
7.4
103
8.4
95
7.6
108
8.6
99
7.5
107
8.7
94
Platform Additional Functionality
7.7
105
8.7
95
7.6
104
8.5
94
Feature Not Available
8.4
93
Agentic AI - Customer Journey Analytics
6.5
31
7.8
23
6.4
30
7.9
21
6.7
30
8.3
21
6.6
30
8.1
21
Messaging Channels
Not enough data
9.1
16
Not enough data
9.4
17
Not enough data
7.4
15
Not enough data
7.6
17
Administration
Not enough data
9.2
17
Not enough data
8.5
16
Not enough data
9.4
14
Not enough data
8.2
14
Computing
Not enough data
8.3
126
Not enough data
8.1
127
Not enough data
8.5
128
Experimental Design
Not enough data
8.5
124
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
8.8
126
Not enough data
8.2
119
Agentic AI - A/B Testing
Not enough data
9.0
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
9.0
15
WhatsApp Messaging - WhatsApp Marketing
8.5
14
8.4
28
9.0
13
8.3
29
8.5
13
8.3
28
8.9
12
8.5
28
8.6
12
8.8
28
8.3
12
8.4
27
WhatsApp Business Platform - WhatsApp Marketing
8.5
12
8.6
28
8.2
13
8.6
27
Feature Not Available
8.3
27
8.2
13
8.5
29
Agentic AI - Personalization
6.4
32
7.5
17
6.2
32
7.8
18
6.4
32
7.4
18
6.2
32
7.7
18
6.2
32
7.9
18
6.2
32
7.4
18
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
7.5
384
8.7
59
7.7
472
|
Verified
9.0
61
7.0
342
|
Verified
8.3
59
6.9
369
|
Verified
8.6
58
Campaigns
7.5
329
|
Verified
8.5
61
9.0
462
|
Verified
9.1
62
7.6
311
8.4
58
6.6
232
8.1
55
8.9
441
|
Verified
9.1
64
8.7
454
|
Verified
8.9
64
Engagement
7.4
267
8.2
56
Platform
8.3
391
8.8
57
8.2
363
|
Verified
8.8
59
7.9
320
8.6
54
Agentic AI - Mobile Marketing
6.5
40
Not enough data
6.7
42
Not enough data
6.7
40
Not enough data
6.6
40
Not enough data
6.5
40
Not enough data
6.5
41
Not enough data
Marketing Operations
Not enough data
Feature Not Available
Not enough data
8.7
103
Not enough data
8.8
111
Not enough data
9.1
107
Not enough data
8.0
98
Not enough data
7.8
94
Campaign Activity
Not enough data
8.8
112
Not enough data
8.7
113
Not enough data
8.5
108
Not enough data
8.5
101
Not enough data
8.6
101
Not enough data
8.2
102
Agentic AI - Marketing Analytics
Not enough data
8.1
15
Not enough data
8.7
15
Not enough data
8.7
15
Metrics
Not enough data
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Variation Testing
Not enough data
9.4
13
Not enough data
9.0
13
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.4
14
Reporting
Not enough data
9.4
14
Not enough data
9.3
15
Personalization
Not enough data
9.0
15
Not enough data
9.3
14
Not enough data
9.1
13
Administration
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
8.9
15
Not enough data
9.2
14
Categories
Categories
Shared Categories
Braze and Netcore Customer Engagement Platform are categorized as Personalization, Personalization Engines, Push Notification, Customer Journey Analytics, Mobile Marketing, Marketing Automation, SMS Marketing, and WhatsApp Marketing
Unique Categories
Braze is categorized as Email Template Builder and RCS Business Messaging
Netcore Customer Engagement Platform is categorized as Customer Journey Mapping, Geofencing, Digital Adoption Platform, E-Commerce Personalization, Customer Data Platform (CDP), A/B Testing, Marketing Analytics, Mobile App Analytics, Mobile App Optimization, and Proactive Notification
Reviews
Reviewers' Company Size
Braze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Netcore Customer Engagement Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
12.0%
Marketing and Advertising
7.3%
Information Technology and Services
6.3%
Health, Wellness and Fitness
6.3%
Food & Beverages
5.7%
Other
62.4%
Financial Services
20.3%
Insurance
7.4%
Retail
7.1%
Banking
6.5%
Marketing and Advertising
5.4%
Other
53.2%
Discussions
What is Braze used for?
4 Comments
NR
Marketing automation across various channels Read more
Reporting gaps and clunky dashboards are turning campaign reviews into manual spreadsheet work
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">You might find it easier to build a few reusable “Dashboard Builder” views for each region or KPI set instead of...Read more
How do you deal with Braze’s pricing complexity and the surprise costs that come with growth?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Something that helped us avoid surprise invoices was setting internal alerts for campaign send volumes and monitoring...Read more
Netcore Customer Engagement Platform has no discussions with answers
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