G2 reviewers report that Podium excels in overall user satisfaction, boasting a significantly higher G2 Score compared to BrandYourself. Users appreciate Podium's comprehensive features for managing online reviews and reputation, with one user highlighting its ability to automatically send review invitations via SMS, streamlining the feedback process.
According to verified reviews, BrandYourself is praised for its effectiveness in quickly identifying and removing exposed personal information. Users mention that the tool saves them hours of work and stress, making it a valuable asset for those concerned about their online reputation.
Reviewers mention that Podium's user interface is clear and easy to navigate, which enhances day-to-day usability. Users have noted that the centralization of customer messaging from various platforms into a single feed simplifies communication management, making it a favorite among small businesses.
Users say that while BrandYourself is easy to use, it faces challenges in meeting specific workflow needs for some users. This is contrasted with Podium, which has received high marks for its ease of setup and administration, allowing businesses to get up and running quickly.
G2 reviewers highlight the quality of support provided by Podium, which is rated higher than BrandYourself. Users appreciate the responsive customer service, with one reviewer noting that Podium has been a great partner in their business, indicating a strong support system for users.
According to recent feedback, BrandYourself's dashboard is well-received, with users finding it effective for monitoring their online presence. However, Podium's broader feature set for reputation management and customer engagement gives it an edge in functionality, as users enjoy the convenience of managing multiple communication channels in one place.
Pricing
Entry-Level Pricing
BrandYourself
No pricing available
Podium
Core
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Per Month
With essential AI features, respond to and convert more leads faster.
Premium features make it easy to manage the process of creating relevant websites and profiles about yourself, optimizing them to be search engine friendly,...Read more
Service Levels and Value of Each
1 Comment
PK
I wrote this blog post describing the difference between each service, including the benefits of Concierge vs. our DIY product: http://bit.ly/1EyaGtf Read more
How does BrandYourself work?
1 Comment
PK
BrandYourself helps you improve what shows up when people Google your name.
We have tools and services no matter your situation: from a free do-it-yourself...Read more
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
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