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Compare Brandwatch, Talkwalker, Synthesio, and Mention

Pricing

 
Pro
$800
per month
Enterprise
On request
Solo
$29
/ month
 
Enterprise M
Basic
$9,600
/ year
Starter
$99
/ month
 
Enterprise Q
Corporate
On request
Enterprise
Custom
 
Free Trial
Free Trial
Free Trial Unavailable
Free Trial
Brandwatch
Pro
$800per month
Enterprise M
Enterprise Q
Free Trial
Talkwalker
Enterprise
On request
Basic
$9,600/ year
Corporate
On request
Free Trial
Synthesio
Free Trial Unavailable
Mention
Solo
$29/ month
Starter
$99/ month
Enterprise
Custom
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
8.5
8.5
8.3
Ease of Use
Ease of Use
8.5
8.8
8.6
8.8
Ease of Setup
Ease of Setup
8.1
8.5
8.3
8.7
Ease of Admin
Ease of Admin
8.5
8.6
8.5
8.7
Quality of Support
Quality of Support
9.3
9.5
9.3
8.5
Ease of Doing Business With
Ease of Doing Business With
9.1
8.9
9.4
8.5
Product Direction (% positive)
Product Direction (% positive)
9.5
9.3
8.8
8.1
Meets Requirements
Brandwatch
8.7
Talkwalker
8.5
Synthesio
8.5
Mention
8.3
Ease of Use
Brandwatch
8.5
Talkwalker
8.8
Synthesio
8.6
Mention
8.8
Ease of Setup
Brandwatch
8.1
Talkwalker
8.5
Synthesio
8.3
Mention
8.7
Ease of Admin
Brandwatch
8.5
Talkwalker
8.6
Synthesio
8.5
Mention
8.7
Quality of Support
Brandwatch
9.3
Talkwalker
9.5
Synthesio
9.3
Mention
8.5
Ease of Doing Business With
Brandwatch
9.1
Talkwalker
8.9
Synthesio
9.4
Mention
8.5
Product Direction (% positive)
Brandwatch
9.5
Talkwalker
9.3
Synthesio
8.8
Mention
8.1

Features

Social Media Monitoring
Social Measurement
Brandwatch
9.0
Talkwalker
8.5
Synthesio
8.6
Mention
8.1
Sentiment Scoring
Brandwatch
6.6
Talkwalker
6.4
Synthesio
7.9
Mention
7.5
Influencer Identification
Brandwatch
8.2
Talkwalker
7.8
Synthesio
8.2
Mention
7.8
Social Reporting
Brandwatch
8.5
Talkwalker
8.4
Synthesio
8.1
Mention
8.2
Social Listening
Brandwatch
9.4
Talkwalker
9.0
Synthesio
8.9
Mention
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.8%
41.6%
27.0%
65.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.5%
32.6%
27.0%
25.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
39.7%
25.8%
45.9%
9.4%
Brandwatch
Small-Business
30.8%
Mid-Market
29.5%
Enterprise
39.7%
Talkwalker
Small-Business
41.6%
Mid-Market
32.6%
Enterprise
25.8%
Synthesio
Small-Business
27.0%
Mid-Market
27.0%
Enterprise
45.9%
Mention
Small-Business
65.0%
Mid-Market
25.7%
Enterprise
9.4%

Reviewers' Industry

 
Marketing and Advertising
30.8%
Public Relations and Communications
25.2%
Marketing and Advertising
26.3%
Marketing and Advertising
12.6%
 
Public Relations and Communications
10.4%
Marketing and Advertising
14.0%
Public Relations and Communications
8.5%
Internet
10.6%
 
Information Technology and Services
9.3%
Market Research
7.5%
Information Technology and Services
7.6%
Information Technology and Services
6.9%
 
Internet
7.1%
Information Technology and Services
7.5%
Internet
5.9%
Computer Software
6.5%
 
Market Research
4.4%
Internet
4.7%
Automotive
5.1%
Public Relations and Communications
4.1%
 
Other
37.9%
Other
41.1%
Other
46.6%
Other
59.3%
Brandwatch
Marketing and Advertising
30.8%
Public Relations and Communications
10.4%
Information Technology and Services
9.3%
Internet
7.1%
Market Research
4.4%
Other
37.9%
Talkwalker
Public Relations and Communications
25.2%
Marketing and Advertising
14.0%
Market Research
7.5%
Information Technology and Services
7.5%
Internet
4.7%
Other
41.1%
Synthesio
Marketing and Advertising
26.3%
Public Relations and Communications
8.5%
Information Technology and Services
7.6%
Internet
5.9%
Automotive
5.1%
Other
46.6%
Mention
Marketing and Advertising
12.6%
Internet
10.6%
Information Technology and Services
6.9%
Computer Software
6.5%
Public Relations and Communications
4.1%
Other
59.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Nick O.
Industry Analyst / Tech Writer in Marketing and Advertising

Setting up queries is very easy and the tool comes a strong suite of operators for accurate taxonomy building. The new dashboard is also very good and easy to use and the ability to quickly and effectively remove unwanted data is great. What I particularly...

Robert S.
Industry Analyst / Tech Writer in Telecommunications

Talkwalker is one of the best listening and monitoring tools on the marked. Workflow, widget integreation can compete to every other top-tool like brandwatch oder crimson hexagon. Groundbreaking is the best alerting funktion on the market.

Oliver O.
User in Marketing and Advertising

The tool brings in data that is relevant to your search and it can categorised effectively so that you can compare different parts of your business and/or competitors in the market. The sentiment seems to be accurate when done automatically, but can also be...

Orlando .
User in Information Technology and Services

The product itself is just really well designed, it allows me to track everything that I need, whether it is a unique term, my username on a particular social network, a common hashtag or a company. It allows me to understand the mood behind each "alert" -...

Most Helpful Critical Review
Most Helpful Critical Review
John C.
Agency in Marketing and Advertising

data quality is often lacking, Blogs especially have ridiculous amounts of spam. Without paying for firehose Twitter data is incomplete on large topics, other tools such as Sysomos have this as standard. exporting large data sets is very difficult and...

James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

G2 User in Wine and Spirits

The tool lacks visual appeal. In addition, the native dashboard really lacks any useful or interesting insights that set it apart from any of its competition.

Bart H.
Consultant

I used to have a great relationship with Mention because they did what I expected. Then the results started lacking, close to 90% of previous results. They kept telling me they were working on their end to fix the problem. Nothing! I then said I was...

 
Brandwatch
Most Helpful Favorable Review
Nick O.
Industry Analyst / Tech Writer in Marketing and Advertising

Setting up queries is very easy and the tool comes a strong suite of operators for accurate taxonomy building. The new dashboard is also very good and easy to use and the ability to quickly and effectively remove unwanted data is great. What I particularly...

Most Helpful Critical Review
John C.
Agency in Marketing and Advertising

data quality is often lacking, Blogs especially have ridiculous amounts of spam. Without paying for firehose Twitter data is incomplete on large topics, other tools such as Sysomos have this as standard. exporting large data sets is very difficult and...

Talkwalker
Most Helpful Favorable Review
Robert S.
Industry Analyst / Tech Writer in Telecommunications

Talkwalker is one of the best listening and monitoring tools on the marked. Workflow, widget integreation can compete to every other top-tool like brandwatch oder crimson hexagon. Groundbreaking is the best alerting funktion on the market.

Most Helpful Critical Review
James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

Synthesio
Most Helpful Favorable Review
Oliver O.
User in Marketing and Advertising

The tool brings in data that is relevant to your search and it can categorised effectively so that you can compare different parts of your business and/or competitors in the market. The sentiment seems to be accurate when done automatically, but can also be...

Most Helpful Critical Review
G2 User in Wine and Spirits

The tool lacks visual appeal. In addition, the native dashboard really lacks any useful or interesting insights that set it apart from any of its competition.

Mention
Most Helpful Favorable Review
Orlando .
User in Information Technology and Services

The product itself is just really well designed, it allows me to track everything that I need, whether it is a unique term, my username on a particular social network, a common hashtag or a company. It allows me to understand the mood behind each "alert" -...

Most Helpful Critical Review
Bart H.
Consultant

I used to have a great relationship with Mention because they did what I expected. Then the results started lacking, close to 90% of previous results. They kept telling me they were working on their end to fix the problem. Nothing! I then said I was...

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Videos

 

Introducing Iris™ your personal AI analyst, for faster and smarter social insights.

With Iris, you’ll never miss a breaking news story, trending Reddit article, or important Facebook thread again. Iris discovers the insight in your data in seconds, giving you more time to focus on the important stuff. With our AI technology, Brandwatch beginners can uncover valuable insights without needing in-depth technical know-how.

See Iris™ in action.

No videos providedNo videos provided

Meet Mention, the perfect tool for companies that want to listen to every conversation, anywhere online.

Brandwatch

Introducing Iris™ your personal AI analyst, for faster and smarter social insights.

With Iris, you’ll never miss a breaking news story, trending Reddit article, or important Facebook thread again. Iris discovers the insight in your data in seconds, giving you more time to focus on the important stuff. With our AI technology, Brandwatch beginners can uncover valuable insights without needing in-depth technical know-how.

See Iris™ in action.

Talkwalker
No videos provided
Synthesio
No videos provided
Mention

Meet Mention, the perfect tool for companies that want to listen to every conversation, anywhere online.

Downloads

Ask Brandwatch a QuestionContact BrandwatchAsk Talkwalker a QuestionContact TalkwalkerAsk Synthesio a QuestionContact SynthesioAsk Mention a QuestionContact Mention