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Compare Brandwatch, Talkwalker, Synthesio, and Digimind Social

Pricing

 
Pro
$800
per month
Corporate
On request
Custom Pricing
Request a Quote
us@digimind.com
 
Enterprise M
Enterprise
On request
 
Enterprise Q
Basic
$9,600
/ year
 
Free Trial
Free Trial
Free Trial Unavailable
Free Trial Unavailable
Brandwatch
Pro
$800per month
Enterprise M
Enterprise Q
Free Trial
Talkwalker
Corporate
On request
Enterprise
On request
Basic
$9,600/ year
Free Trial
Synthesio
Free Trial Unavailable
Digimind Social
Custom Pricing
Request a Quoteus@digimind.com
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
8.5
8.5
8.6
Ease of Use
Ease of Use
8.5
8.8
8.6
8.9
Ease of Setup
Ease of Setup
8.1
8.5
8.3
8.1
Ease of Admin
Ease of Admin
8.5
8.6
8.5
8.5
Quality of Support
Quality of Support
9.3
9.5
9.3
9.3
Ease of Doing Business With
Ease of Doing Business With
9.1
8.9
9.4
9.0
Product Direction (% positive)
Product Direction (% positive)
9.5
9.3
8.8
9.3
Meets Requirements
Brandwatch
8.7
Talkwalker
8.5
Synthesio
8.5
Digimind Social
8.6
Ease of Use
Brandwatch
8.5
Talkwalker
8.8
Synthesio
8.6
Digimind Social
8.9
Ease of Setup
Brandwatch
8.1
Talkwalker
8.5
Synthesio
8.3
Digimind Social
8.1
Ease of Admin
Brandwatch
8.5
Talkwalker
8.6
Synthesio
8.5
Digimind Social
8.5
Quality of Support
Brandwatch
9.3
Talkwalker
9.5
Synthesio
9.3
Digimind Social
9.3
Ease of Doing Business With
Brandwatch
9.1
Talkwalker
8.9
Synthesio
9.4
Digimind Social
9.0
Product Direction (% positive)
Brandwatch
9.5
Talkwalker
9.3
Synthesio
8.8
Digimind Social
9.3

Features

Social Media Monitoring
Social Measurement
Brandwatch
9.0
Talkwalker
8.5
Synthesio
8.6
Digimind Social
8.6
Sentiment Scoring
Brandwatch
6.6
Talkwalker
6.4
Synthesio
7.9
Digimind Social
7.6
Influencer Identification
Brandwatch
8.2
Talkwalker
7.8
Synthesio
8.2
Digimind Social
8.3
Social Reporting
Brandwatch
8.5
Talkwalker
8.4
Synthesio
8.1
Digimind Social
8.5
Social Listening
Brandwatch
9.4
Talkwalker
9.0
Synthesio
8.9
Digimind Social
9.1
Reports & Dashboards
Competitor Analysis
Brandwatch
8.7
Talkwalker
8.9
Synthesio
8.7
Digimind Social
8.8
Follower Analysis
Brandwatch
8.1
Talkwalker
8.3
Synthesio
8.4
Digimind Social
8.6
Content Engagement Analysis
Brandwatch
7.7
Talkwalker
8.3
Synthesio
8.2
Digimind Social
8.6
Influencer Identification
Brandwatch
8.1
Talkwalker
8.2
Synthesio
8.6
Digimind Social
8.8
Paid Campaign Tracking
Brandwatch
5.8
Talkwalker
7.2
Synthesio
7.9
Digimind Social
8.3
Attribution
Brandwatch
6.8
Talkwalker
7.7
Synthesio
8.8
Digimind Social
Not enough data available
Report Customizability
Brandwatch
8.4
Talkwalker
8.1
Synthesio
8.4
Digimind Social
8.7
Report Exporting
Brandwatch
8.1
Talkwalker
8.6
Synthesio
8.6
Digimind Social
8.9
Platform
Internationalization
Brandwatch
7.9
Talkwalker
8.7
Synthesio
8.9
Digimind Social
8.7
User, Role, and Access Management
Brandwatch
8.8
Talkwalker
8.8
Synthesio
8.6
Digimind Social
8.4
Scalability
Brandwatch
8.6
Talkwalker
8.7
Synthesio
8.9
Digimind Social
8.5
Performance and Reliability
Brandwatch
8.9
Talkwalker
8.5
Synthesio
8.3
Digimind Social
8.9
API / Integrations
Brandwatch
8.4
Talkwalker
7.5
Synthesio
9.3
Digimind Social
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.8%
41.6%
27.0%
39.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.5%
32.6%
27.0%
28.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
39.7%
25.8%
45.9%
32.2%
Brandwatch
Small-Business
30.8%
Mid-Market
29.5%
Enterprise
39.7%
Talkwalker
Small-Business
41.6%
Mid-Market
32.6%
Enterprise
25.8%
Synthesio
Small-Business
27.0%
Mid-Market
27.0%
Enterprise
45.9%
Digimind Social
Small-Business
39.0%
Mid-Market
28.8%
Enterprise
32.2%

Reviewers' Industry

 
Marketing and Advertising
30.8%
Public Relations and Communications
25.2%
Marketing and Advertising
26.3%
Marketing and Advertising
14.4%
 
Public Relations and Communications
10.4%
Marketing and Advertising
14.0%
Public Relations and Communications
8.5%
Higher Education
6.5%
 
Information Technology and Services
9.3%
Market Research
7.5%
Information Technology and Services
7.6%
Information Technology and Services
5.2%
 
Internet
7.1%
Information Technology and Services
7.5%
Internet
5.9%
Public Relations and Communications
4.6%
 
Market Research
4.4%
Internet
4.7%
Automotive
5.1%
Internet
4.6%
 
Other
37.9%
Other
41.1%
Other
46.6%
Other
64.7%
Brandwatch
Marketing and Advertising
30.8%
Public Relations and Communications
10.4%
Information Technology and Services
9.3%
Internet
7.1%
Market Research
4.4%
Other
37.9%
Talkwalker
Public Relations and Communications
25.2%
Marketing and Advertising
14.0%
Market Research
7.5%
Information Technology and Services
7.5%
Internet
4.7%
Other
41.1%
Synthesio
Marketing and Advertising
26.3%
Public Relations and Communications
8.5%
Information Technology and Services
7.6%
Internet
5.9%
Automotive
5.1%
Other
46.6%
Digimind Social
Marketing and Advertising
14.4%
Higher Education
6.5%
Information Technology and Services
5.2%
Public Relations and Communications
4.6%
Internet
4.6%
Other
64.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Nick O.
Industry Analyst / Tech Writer in Marketing and Advertising

Setting up queries is very easy and the tool comes a strong suite of operators for accurate taxonomy building. The new dashboard is also very good and easy to use and the ability to quickly and effectively remove unwanted data is great. What I particularly...

Alessandro C.
Consultant in Public Relations and Communications

Reporting capabilities, flexibility, user experience

Bernardo D.
Industry Analyst / Tech Writer in Computer Software

The ability to get daily reports sent to my email is a life-saver, as it helps me to keep track of what's going on without having to log on. Synthesio is not a stagnant tool but it constantly evolves - in the right direction. Whether it's refinements or...

David D.
User in Research

Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search. Digimind Social provides a high level of customization/flexibility and is very responsive. Digimind Social is very user...

Most Helpful Critical Review
Most Helpful Critical Review
Yulia Y.
Administrator

Customer service, billing and Facebook connection. Customer service: we would like to have a better approach to our requests. When the platform lost its connection with Facebook (and it happened a lot) the only answer we got was: sorry, we are working on...

James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

G2 User in Market Research

Don't feel that I could trust the saved filters available. Instead have to click through each time to get a more accurate total number.

Shinnasin K.
Consultant in Marketing and Advertising

Missing some data from FB. Sometimes miss very important data.

 
Brandwatch
Most Helpful Favorable Review
Nick O.
Industry Analyst / Tech Writer in Marketing and Advertising

Setting up queries is very easy and the tool comes a strong suite of operators for accurate taxonomy building. The new dashboard is also very good and easy to use and the ability to quickly and effectively remove unwanted data is great. What I particularly...

Most Helpful Critical Review
Yulia Y.
Administrator

Customer service, billing and Facebook connection. Customer service: we would like to have a better approach to our requests. When the platform lost its connection with Facebook (and it happened a lot) the only answer we got was: sorry, we are working on...

Talkwalker
Most Helpful Favorable Review
Alessandro C.
Consultant in Public Relations and Communications

Reporting capabilities, flexibility, user experience

Most Helpful Critical Review
James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

Synthesio
Most Helpful Favorable Review
Bernardo D.
Industry Analyst / Tech Writer in Computer Software

The ability to get daily reports sent to my email is a life-saver, as it helps me to keep track of what's going on without having to log on. Synthesio is not a stagnant tool but it constantly evolves - in the right direction. Whether it's refinements or...

Most Helpful Critical Review
G2 User in Market Research

Don't feel that I could trust the saved filters available. Instead have to click through each time to get a more accurate total number.

Digimind Social
Most Helpful Favorable Review
David D.
User in Research

Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search. Digimind Social provides a high level of customization/flexibility and is very responsive. Digimind Social is very user...

Most Helpful Critical Review
Shinnasin K.
Consultant in Marketing and Advertising

Missing some data from FB. Sometimes miss very important data.

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Videos

 

Introducing Iris™ your personal AI analyst, for faster and smarter social insights.

With Iris, you’ll never miss a breaking news story, trending Reddit article, or important Facebook thread again. Iris discovers the insight in your data in seconds, giving you more time to focus on the important stuff. With our AI technology, Brandwatch beginners can uncover valuable insights without needing in-depth technical know-how.

See Iris™ in action.

No videos providedNo videos providedNo videos provided
Brandwatch

Introducing Iris™ your personal AI analyst, for faster and smarter social insights.

With Iris, you’ll never miss a breaking news story, trending Reddit article, or important Facebook thread again. Iris discovers the insight in your data in seconds, giving you more time to focus on the important stuff. With our AI technology, Brandwatch beginners can uncover valuable insights without needing in-depth technical know-how.

See Iris™ in action.

Talkwalker
No videos provided
Synthesio
No videos provided
Digimind Social
No videos provided

Downloads

 No downloads providedNo downloads providedNo downloads provided
Talkwalker
No downloads provided
Synthesio
No downloads provided
Digimind Social
No downloads provided
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