Compare Brandwatch, Talkwalker, and NetBase

Pricing

 
Pro
$800
per month
Enterprise
On request
 
Enterprise M
Basic
$9,600
/ year
 
Enterprise Q
Corporate
On request
 
Free Trial
Free Trial
Free Trial Unavailable
Brandwatch
Pro
$800per month
Enterprise M
Enterprise Q
Free Trial
Talkwalker
Enterprise
On request
Basic
$9,600/ year
Corporate
On request
Free Trial
NetBase
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
8.5
7.8
Ease of Use
Ease of Use
8.5
8.8
7.6
Ease of Setup
Ease of Setup
8.1
8.5
7.0
Ease of Admin
Ease of Admin
8.5
8.6
7.3
Quality of Support
Quality of Support
9.3
9.5
8.5
Ease of Doing Business With
Ease of Doing Business With
9.1
8.9
8.3
Product Direction (% positive)
Product Direction (% positive)
9.5
9.3
8.3
Meets Requirements
Brandwatch
8.7
Talkwalker
8.5
NetBase
7.8
Ease of Use
Brandwatch
8.5
Talkwalker
8.8
NetBase
7.6
Ease of Setup
Brandwatch
8.1
Talkwalker
8.5
NetBase
7.0
Ease of Admin
Brandwatch
8.5
Talkwalker
8.6
NetBase
7.3
Quality of Support
Brandwatch
9.3
Talkwalker
9.5
NetBase
8.5
Ease of Doing Business With
Brandwatch
9.1
Talkwalker
8.9
NetBase
8.3
Product Direction (% positive)
Brandwatch
9.5
Talkwalker
9.3
NetBase
8.3

Features

Social Media Monitoring
Social Measurement
Brandwatch
9.0
Talkwalker
8.5
NetBase
8.1
Sentiment Scoring
Brandwatch
6.6
Talkwalker
6.4
NetBase
7.2
Influencer Identification
Brandwatch
8.2
Talkwalker
7.8
NetBase
6.9
Social Reporting
Brandwatch
8.5
Talkwalker
8.4
NetBase
7.9
Social Listening
Brandwatch
9.4
Talkwalker
9.0
NetBase
8.7
Reports & Dashboards
Competitor Analysis
Brandwatch
8.7
Talkwalker
8.9
NetBase
8.2
Follower Analysis
Brandwatch
8.1
Talkwalker
8.3
NetBase
8.3
Content Engagement Analysis
Brandwatch
7.7
Talkwalker
8.3
NetBase
7.3
Influencer Identification
Brandwatch
8.1
Talkwalker
8.2
NetBase
6.8
Paid Campaign Tracking
Brandwatch
5.8
Talkwalker
7.2
NetBase
6.5
Attribution
Brandwatch
6.8
Talkwalker
7.7
NetBase
7.5
Report Customizability
Brandwatch
8.4
Talkwalker
8.1
NetBase
8.1
Report Exporting
Brandwatch
8.1
Talkwalker
8.6
NetBase
8.3
Platform
Internationalization
Brandwatch
7.9
Talkwalker
8.7
NetBase
Not enough data available
User, Role, and Access Management
Brandwatch
8.8
Talkwalker
8.8
NetBase
7.6
Scalability
Brandwatch
8.6
Talkwalker
8.7
NetBase
7.6
Performance and Reliability
Brandwatch
8.9
Talkwalker
8.5
NetBase
8.3
API / Integrations
Brandwatch
8.4
Talkwalker
7.5
NetBase
7.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.8%
41.1%
16.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.5%
33.3%
48.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
39.7%
25.6%
35.1%
Brandwatch
Small-Business
30.8%
Mid-Market
29.5%
Enterprise
39.7%
Talkwalker
Small-Business
41.1%
Mid-Market
33.3%
Enterprise
25.6%
NetBase
Small-Business
16.2%
Mid-Market
48.7%
Enterprise
35.1%

Reviewers' Industry

 
Marketing and Advertising
30.8%
Public Relations and Communications
25.0%
Marketing and Advertising
59.8%
 
Public Relations and Communications
10.4%
Marketing and Advertising
13.9%
Market Research
6.5%
 
Information Technology and Services
9.3%
Market Research
7.4%
Public Relations and Communications
4.0%
 
Internet
7.1%
Information Technology and Services
7.4%
Entertainment
2.5%
 
Market Research
4.4%
Internet
4.6%
Research
2.0%
 
Other
37.9%
Other
41.7%
Other
25.1%
Brandwatch
Marketing and Advertising
30.8%
Public Relations and Communications
10.4%
Information Technology and Services
9.3%
Internet
7.1%
Market Research
4.4%
Other
37.9%
Talkwalker
Public Relations and Communications
25.0%
Marketing and Advertising
13.9%
Market Research
7.4%
Information Technology and Services
7.4%
Internet
4.6%
Other
41.7%
NetBase
Marketing and Advertising
59.8%
Market Research
6.5%
Public Relations and Communications
4.0%
Entertainment
2.5%
Research
2.0%
Other
25.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Alison R.
Administrator in Information Services

• Super responsive service team and sales execs. • Better insights--further above just listening than many other tools I've tried. • The social media being mined is extensive, including the entire Twitter firehose and an absolutely huge and continuously...

Alessandro C.
Consultant in Public Relations and Communications

Reporting capabilities, flexibility, user experience

Gretchen D.
User in Management Consulting

I loved the ability to see sentiment more accurately (Other products I have used didn't fully understand sentiment in slang/modern language). I also appreciated the visualization aspect. There is an immense amount of data that Netbase can pull in, and it...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Computer Software

The tool did not capture all the articles on our company, and the sales team intentionally mislead us trying to lock us into another year contract.

James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

G2 User in Oil & Energy

Language capabilities in the software seem very limited, and when I use the geographic function I frequently get results that don't appear consistent with my search query.

 
Brandwatch
Most Helpful Favorable Review
Alison R.
Administrator in Information Services

• Super responsive service team and sales execs. • Better insights--further above just listening than many other tools I've tried. • The social media being mined is extensive, including the entire Twitter firehose and an absolutely huge and continuously...

Most Helpful Critical Review
G2 User in Computer Software

The tool did not capture all the articles on our company, and the sales team intentionally mislead us trying to lock us into another year contract.

Talkwalker
Most Helpful Favorable Review
Alessandro C.
Consultant in Public Relations and Communications

Reporting capabilities, flexibility, user experience

Most Helpful Critical Review
James R.
Agency in Public Relations and Communications

It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...

NetBase
Most Helpful Favorable Review
Gretchen D.
User in Management Consulting

I loved the ability to see sentiment more accurately (Other products I have used didn't fully understand sentiment in slang/modern language). I also appreciated the visualization aspect. There is an immense amount of data that Netbase can pull in, and it...

Most Helpful Critical Review
G2 User in Oil & Energy

Language capabilities in the software seem very limited, and when I use the geographic function I frequently get results that don't appear consistent with my search query.

Screenshots

 
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Videos

 

Introducing Iris™ your personal AI analyst, for faster and smarter social insights.

With Iris, you’ll never miss a breaking news story, trending Reddit article, or important Facebook thread again. Iris discovers the insight in your data in seconds, giving you more time to focus on the important stuff. With our AI technology, Brandwatch beginners can uncover valuable insights without needing in-depth technical know-how.

See Iris™ in action.

No videos provided

For more information about the NetBase Platform, visit https://www.netbase.com
Request a Free Demo: http://pages.netbase.com/book-demo

Brandwatch

Introducing Iris™ your personal AI analyst, for faster and smarter social insights.

With Iris, you’ll never miss a breaking news story, trending Reddit article, or important Facebook thread again. Iris discovers the insight in your data in seconds, giving you more time to focus on the important stuff. With our AI technology, Brandwatch beginners can uncover valuable insights without needing in-depth technical know-how.

See Iris™ in action.

Talkwalker
No videos provided
NetBase

For more information about the NetBase Platform, visit https://www.netbase.com
Request a Free Demo: http://pages.netbase.com/book-demo

Ask Brandwatch a QuestionContact BrandwatchAsk Talkwalker a QuestionContact TalkwalkerAsk NetBase a QuestionContact NetBase