# Brandwatch Social Media Management vs Reputation Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Brandwatch Social Media Management excels in organizing feedback, which users find incredibly helpful for managing their social media presence. One user mentioned that it saves them time by allowing scheduling across multiple platforms like Instagram, Facebook, and TikTok.
- **Users say** that Reputation stands out for its high-quality data and excellent customer support. Reviewers appreciate features like the ability to reconnect with previous guests for Google reviews, which enhances their engagement and feedback collection.
- **According to verified reviews** , Brandwatch's Engage section significantly reduces social media monitoring time, making it easier for users to stay on top of their interactions without switching between platforms. This feature has been highlighted as a major time-saver.
- **Reviewers mention** that Reputation's integration with EHR systems for sending out patient review invitations has led to a notable increase in positive feedback, showcasing its effectiveness in the healthcare sector.
- **G2 reviewers highlight** that while Brandwatch is user-friendly with a wide range of sources for analysis, it sometimes struggles to meet specific workflow needs, which can lead to configuration challenges for some users.
- **Users express** that Reputation's new AI feature for drafting responses to comments and reviews is a game-changer, enhancing their ability to manage online reputation efficiently and effectively.



| | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 983 | 2,469 | 
| **Largest Market Segment** | Mid-Market (39.5% of reviews) | Mid-Market (45.6% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Brandwatch Social Media Management

Pros:
- Ease of Use (70 reviews)
- Post Scheduling (45 reviews)

Cons:
- Improvement Needed (31 reviews)
- Publishing Limitations (27 reviews)

### Reputation

Pros:
- Ease of Use (103 reviews)
- Review Management (90 reviews)

Cons:
- Improvement Needed (25 reviews)
- Reporting Issues (21 reviews)

---
## Ratings Comparison
| Rating | Brandwatch Social Media Management | Reputation | 
|---|---|---|
  | **Meets Requirements** | 8.0 (840 reviews) | 9.1 (1989 reviews) | 
  | **Ease of Use** | 8.3 (847 reviews) | 9.0 (2030 reviews) | 
  | **Ease of Setup** | 8.2 (565 reviews) | 8.6 (1142 reviews) | 
  | **Ease of Admin** | 8.4 (500 reviews) | 8.9 (876 reviews) | 
  | **Quality of Support** | 8.6 (795 reviews) | 8.9 (1772 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (489 reviews) | 8.9 (874 reviews) | 
  | **Product Direction (% positive)** | 8.5 (828 reviews) | 8.9 (1952 reviews) | 

---
## Pricing

### Brandwatch Social Media Management

#### Entry-Level Pricing

Plan: Full Suite

Price: Contact Us

Description: All-in-one social media management platform including everything you need to discover, attract and engage customers on social, across teams and regions. Perfect for larger teams collaborating on social.

Key Features:
- Manage all your social media channels in one place
- Collaborate on content creation with one social calendar, including both organic and paid posts
- Engage with your community in one centralized social CRM

[Learn more about Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews)

#### Free Trial

No

### Reputation

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | 6.4/10 | 529 |
| **Reputation** | 8.5/10 | 313 |

#### Social Analytics

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Competitor Analysis** | 7.1 (355 reviews) | 8.3 (235 reviews) | 
| **Follower Analysis** | 7.4 (411 reviews) | 8.5 (238 reviews) | 
| **Post Performance** | 8.0 (439 reviews) | 8.7 (244 reviews) | 
| **Paid Campaign Tracking** | 6.8 (294 reviews) | 8.4 (203 reviews) | 
| **Attribution** | 6.7 (296 reviews) | 8.4 (209 reviews) | 
| **Hashtag Analytics** | 6.9 (152 reviews) | 8.1 (169 reviews) | 
| **Sentiment Analysis** | 6.7 (158 reviews) | 8.3 (188 reviews) | 

#### Reports & Dashboards

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Report Customizability** | 7.4 (434 reviews) | 8.7 (251 reviews) | 
| **Report Exporting** | 7.6 (431 reviews) | 8.8 (248 reviews) | 
| **Scalability** | 8.1 (428 reviews) | 8.7 (234 reviews) | 
| **White Label** | 6.5 (143 reviews) | 8.2 (158 reviews) | 

#### Agentic AI - Social Media Analytics

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | 4.8 (45 reviews) | Not enough data | 
| **Cross-system Integration** | 4.8 (43 reviews) | Not enough data | 
| **Adaptive Learning** | 4.7 (43 reviews) | Not enough data | 
| **Proactive Assistance** | 4.7 (44 reviews) | Not enough data | 
| **Decision Making** | 4.9 (44 reviews) | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | N/A | N/A |
| **Reputation** | 8.3/10 | 416 |

#### Listing Management

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Network Directory** | Not enough data | 8.2 (298 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.3 (302 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.0 (302 reviews) | 
| **Optimization** | Not enough data | 8.1 (320 reviews) ✓ Verified | 

#### Performance

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 8.4 (346 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.7 (369 reviews) ✓ Verified | 

### Local SEO

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | N/A | N/A |
| **Reputation** | 9.0/10 | 200 |

#### Local Search Optimization

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Rank Tracking** | Not enough data | 8.9 (146 reviews) | 
| **Online Listings** | Not enough data | 8.8 (161 reviews) ✓ Verified | 
| **Google My Business** | Not enough data | 9.1 (176 reviews) | 
| **Reputation Management** | Not enough data | 9.3 (186 reviews) ✓ Verified | 
| **Social Media** | Not enough data | 8.7 (156 reviews) ✓ Verified | 
| **Dashboards and Reporting** | Not enough data | 9.1 (182 reviews) ✓ Verified | 

### Competitive Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | N/A | N/A |
| **Reputation** | 8.6/10 | 283 |

#### Platform Basics

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Centralized Platform** | Not enough data | 9.2 (238 reviews) | 
| **Web Tracking** | Not enough data | 8.8 (226 reviews) | 

#### Agentic AI - Competitive Intelligence

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (5 reviews) | 

#### Platform Data

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Product Details** | Not enough data | 8.8 (226 reviews) | 
| **Customer Feedback & Reviews** | Not enough data | 9.4 (269 reviews) | 
| **Channel Acquisition** | Not enough data | 8.4 (195 reviews) | 

#### Platform Content 

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Battlecards** | Not enough data | Feature Not Available | 

#### Platform Reporting

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Customizable Dashboard** | Not enough data | 9.0 (239 reviews) | 
| **Benchmark Reporting** | Not enough data | 9.1 (236 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | 6.7/10 | 721 |
| **Reputation** | 7.7/10 | 513 |

#### Content & Collaboration

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Content Calendar** | 8.4 (288 reviews) | 8.8 (391 reviews) | 
| **Content Library** | 7.4 (266 reviews) | 8.4 (367 reviews) | 
| **Shared Inbox** | 7.5 (260 reviews) | 8.4 (322 reviews) | 
| **Approval Workflows** | 7.9 (271 reviews) | 8.4 (324 reviews) | 
| **Users and Permissions** | 8.1 (277 reviews) | 8.7 (370 reviews) | 
| **Content Creation** | 7.6 (210 reviews) | 8.3 (313 reviews) | 

#### Social Management

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Social Analytics** | 7.6 (597 reviews) | 8.6 (422 reviews) | 
| **Social Publishing** | 8.3 (631 reviews) | 8.7 (433 reviews) | 
| **Campaign Optimization** | 7.7 (552 reviews) | 8.5 (379 reviews) | 
| **Social Engagement** | 8.2 (626 reviews) | 8.7 (424 reviews) | 
| **Social Ads** | 6.6 (409 reviews) | 8.3 (346 reviews) | 
| **Campaign Planning** | 7.0 (200 reviews) | 8.3 (299 reviews) | 
| **Hashtag Capabilites** | 6.7 (142 reviews) | 8.2 (184 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | 5.0 (58 reviews) | 6.0 (15 reviews) | 
| **Multi-step Planning** | 5.0 (55 reviews) | 6.6 (17 reviews) | 
| **Cross-system Integration** | 5.0 (55 reviews) | 5.8 (17 reviews) | 
| **Adaptive Learning** | 4.9 (56 reviews) | 6.3 (17 reviews) | 
| **Natural Language Interaction** | 5.0 (56 reviews) | 5.8 (17 reviews) | 
| **Proactive Assistance** | 5.1 (56 reviews) | 6.2 (17 reviews) | 
| **Decision Making** | 5.1 (57 reviews) | 7.0 (17 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | N/A | N/A |
| **Reputation** | 8.4/10 | 725 |

#### Analytics

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 8.8 (572 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.9 (598 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 8.8 (552 reviews) | 
| **Gamification** | Not enough data | 8.2 (486 reviews) | 

#### Customization

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.4 (479 reviews) | 
| **Multilanguage Support** | Not enough data | 8.2 (462 reviews) | 
| **Multiple Branding Support** | Not enough data | 8.6 (491 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.4 (472 reviews) | 

#### Generative AI

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (109 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (104 reviews) | 

#### Agentic AI - Experience Management

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | N/A | N/A |
| **Reputation** | 7.0/10 | 46 |

#### Collection

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Authentication** | Not enough data | 7.0 (24 reviews) | 
| **Review Forms** | Not enough data | 7.9 (28 reviews) | 
| **Personalization** | Not enough data | 7.7 (25 reviews) | 
| **Engagement** | Not enough data | 8.3 (25 reviews) | 
| **Community Q&A** | Not enough data | 6.7 (24 reviews) | 

#### Agentic AI - Review Management

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.5 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (20 reviews) | 

#### Moderation

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 7.4 (25 reviews) | 
| **Response Types** | Not enough data | 7.5 (25 reviews) | 
| **Legal Agreements** | Not enough data | 7.3 (23 reviews) | 

#### Use Cases

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **E-commerce** | Not enough data | 7.0 (22 reviews) | 
| **Retail** | Not enough data | 7.3 (21 reviews) | 
| **Customer Service** | Not enough data | 7.4 (23 reviews) | 

#### Administration

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Incentives** | Not enough data | 5.9 (21 reviews) | 
| **Syndication** | Not enough data | 7.8 (22 reviews) | 
| **Insights** | Not enough data | 8.4 (28 reviews) | 
| **Content** | Not enough data | 7.5 (22 reviews) | 
| **Sampling** | Not enough data | 6.1 (21 reviews) | 

#### Display Options

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Badges** | Not enough data | 6.7 (20 reviews) | 
| **Widgets** | Not enough data | 6.3 (20 reviews) | 
| **Integration & APIs** | Not enough data | 6.4 (24 reviews) | 
| **Marketing** | Not enough data | 7.2 (20 reviews) | 

#### Generative AI

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (19 reviews) | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | 6.6/10 | 514 |
| **Reputation** | 8.8/10 | 318 |

#### Monitoring & Listening

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Social Measurement** | 7.9 (431 reviews) | 8.9 (242 reviews) | 
| **Influencer Identification** | 6.8 (334 reviews) | 8.5 (189 reviews) | 
| **Brand Monitoring** | 8.1 (125 reviews) | 8.7 (174 reviews) | 
| **Keyword Tracking** | 7.9 (116 reviews) | 8.7 (150 reviews) | 
| **Trend Analysis** | 7.6 (110 reviews) | 8.7 (162 reviews) | 
| **Competitor Analysis** | 7.5 (110 reviews) | 8.5 (154 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | 4.4 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 4.9 (24 reviews) | Not enough data | 
| **Adaptive Learning** | 5.0 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 5.1 (24 reviews) | Not enough data | 
| **Decision Making** | 4.9 (24 reviews) | Not enough data | 

#### Data Management & Analysis

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Sentiment Analysis** | 7.1 (388 reviews) | 8.8 (240 reviews) | 
| **Social Reporting** | 7.7 (443 reviews) | 9.0 (247 reviews) | 
| **Alerts and Notifications** | 7.6 (115 reviews) | 9.0 (183 reviews) | 
| **Advanced Data Filtering** | 7.1 (112 reviews) | 8.7 (154 reviews) | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | N/A | N/A |
| **Reputation** | 8.7/10 | 504 |

#### Generative AI

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Process

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Mentions** | Not enough data | 8.7 (360 reviews) | 
| **Tickets** | Not enough data | 8.4 (342 reviews) | 
| **Macros** | Not enough data | 8.4 (316 reviews) | 

#### Channels

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Email** | Not enough data | 9.0 (371 reviews) | 
| **Social** | Not enough data | 9.1 (406 reviews) | 
| **Live Chat** | Not enough data | 8.4 (312 reviews) | 
| **Phone** | Not enough data | 8.5 (325 reviews) | 
| **Text** | Not enough data | 8.7 (335 reviews) | 

#### Insight

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Surveys** | Not enough data | 9.2 (406 reviews) | 
| **Reporting** | Not enough data | 9.1 (428 reviews) | 
| **Visitor Activity** | Not enough data | Feature Not Available | 
| **Help Desk** | Not enough data | 8.6 (348 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | N/A | N/A |
| **Reputation** | 7.9/10 | 1262 |

#### Consumer Intelligence

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Customer Feedback** | Not enough data | 9.0 (1060 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.6 (937 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.8 (1010 reviews) ✓ Verified | 

#### Reporting

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 8.6 (925 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 9.1 (1141 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.6 (962 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.6 (947 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.5 (881 reviews) | 

#### In-House Management

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | 8.5 (850 reviews) | 

#### Generative AI

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (392 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (33 reviews) | 
| **Multi-step Planning** | Not enough data | 6.6 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (36 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (32 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (32 reviews) | 
| **Decision Making** | Not enough data | 7.0 (30 reviews) | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Social Media Management** | N/A | N/A |
| **Reputation** | N/A | N/A |

#### Platform

| Feature | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Social Media Suites](https://www.g2.com/categories/social-media-suites)


**Unique to Reputation (8):** [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms), [Experience Management Software](https://www.g2.com/categories/experience-management), [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Review Management Software](https://www.g2.com/categories/review-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Brandwatch Social Media Management | Reputation | 
|---|---|---|
| **Small-Business** | 33.1% | 28.6% | 
| **Mid-Market** | 39.5% | 45.6% | 
| **Enterprise** | 27.4% | 25.8% | 

### By Industry

#### Brandwatch Social Media Management

- **Marketing and Advertising:** 21.2%
- **Higher Education:** 5.3%
- **Automotive:** 4.1%
- **Non-Profit Organization Management:** 3.7%
- **Retail:** 3.4%
- **Food & Beverages:** 3.0%
- **Public Relations and Communications:** 2.7%
- **Consumer Goods:** 2.6%
- **Hospital & Health Care:** 2.2%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 49.7%

#### Reputation

- **Automotive:** 27.6%
- **Real Estate:** 27.5%
- **Hospital & Health Care:** 11.7%
- **Marketing and Advertising:** 3.6%
- **Hospitality:** 3.4%
- **Commercial Real Estate:** 2.9%
- **Health, Wellness and Fitness:** 2.5%
- **Retail:** 2.5%
- **Consumer Services:** 2.5%
- **Construction:** 1.7%
- **Other:** 14.0%

---
## Alternatives

### Alternatives to Brandwatch Social Media Management

- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7381 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6862 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2666 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1217 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (973 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (905 reviews)
- [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Oktopost](https://www.g2.com/products/oktopost/reviews) — 4.4/5 stars (203 reviews)
- [Zoho Social](https://www.g2.com/products/zoho-social/reviews) — 4.6/5 stars (2946 reviews)

### Alternatives to Reputation

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4200 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4658 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (4024 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6862 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7381 reviews)
- [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews) — 4.5/5 stars (120 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (540 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)

---
## Top Discussions

### Brandwatch Social Media Management

- Title: [Does Falcon has been used by any of gambling operators?](https://www.g2.com/discussions/does-falcon-has-been-used-by-any-of-gambling-operators) — 7 comments, 1 upvote
  > **Top comment:** "Hi Valentina! We do have a few gambling brands as customers and a few of them we're allowed to mention. Betsson https://www.betssonab.com/ in Sweden, they..."
- Title: [How is Falcon implemented?](https://www.g2.com/discussions/5804-platform) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Falcon is a SaaS platform, all you need to do is log in, connect your channels and you're ready to use the platform. No software or complex installation is..."
- Title: [What is Falcon io?](https://www.g2.com/discussions/what-is-falcon-io) — 2 comments
  > **Top comment:** "A full social media platform containing components for content scheduling, analytics, advertising and even influencer research and outreach "
- Title: [What is Falcon.io (now Brandwatch Social Media Management) used for?](https://www.g2.com/discussions/what-is-falcon-io-now-brandwatch-social-media-management-used-for) — 1 comment
  > **Top comment:** "Falcon.io? It's like a handy toolbox for businesses on social media. It helps me schedule posts, chat with customers, and see how I'm doing on platforms like..."
- Title: [How to post the same post to several channels?](https://www.g2.com/discussions/41437-how-to-post-the-same-post-to-several-channels) — 1 comment
  > **Top comment:** "Create for one channel, copy content to next channel."

### Reputation

- Title: [Can you use Facebook Live from the Reputation app?](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) — 3 comments, 2 upvotes
  > **Top comment:** "Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry."
- Title: [Can customers recieve email request?  Is Reputation only text capable?](https://www.g2.com/discussions/can-customers-recieve-email-request-is-reputation-only-text-capable) — 2 comments, 1 upvote
  > **Top comment:** "All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity..."
- Title: [What is the biggest negative of the platform?](https://www.g2.com/discussions/what-is-the-biggest-negative-of-the-platform) — 2 comments
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) — 2 comments, 2 upvotes
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) — 1 comment
  > **Top comment:** "Not sure about this..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/brandwatch-social-media-management-vs-reputation)