G2 reviewers report that Brandwatch Consumer Intelligence excels in user satisfaction, boasting a significantly higher overall score compared to Wiser Solutions. Users appreciate its ability to surface and analyze online conversations effectively, making it a preferred choice for those needing comprehensive insights.
Users say that Brandwatch's user interface is friendly and easy to navigate, which enhances the overall experience. In contrast, while Wiser Solutions also has an intuitive design, it doesn't quite match the level of ease reported by Brandwatch users, who highlight features like easy Boolean operators for creating queries.
Reviewers mention that Brandwatch Consumer Intelligence has a robust database and innovative interface, which allows for multifaceted data presentation. This is particularly beneficial for enterprises looking for detailed analytics, whereas Wiser Solutions, while praised for its speed of response and customer support, may not offer the same depth of analysis.
According to verified reviews, Brandwatch's implementation process is quick and straightforward, with users noting the intuitive onboarding wizard. On the other hand, Wiser Solutions has received feedback indicating that while it is user-friendly, it may not be as seamless in setup as Brandwatch.
Users highlight that Brandwatch Consumer Intelligence consistently meets the needs of its users, with a strong focus on product direction and innovation. In comparison, Wiser Solutions, while effective for small businesses, may not provide the same level of adaptability for larger enterprises.
Reviewers appreciate the quality of support from both platforms, but Brandwatch's support is noted for being slightly less responsive than Wiser's. However, Brandwatch users still value the overall support experience, which includes good explanations and diverse content offerings.
Pricing
Entry-Level Pricing
Brandwatch Consumer Intelligence
No pricing available
Wiser Solutions
No pricing available
Free Trial
Brandwatch Consumer Intelligence
No trial information available
Wiser Solutions
No trial information available
Ratings
Meets Requirements
8.4
579
8.2
45
Ease of Use
8.2
582
7.9
43
Ease of Setup
8.0
382
7.7
25
Ease of Admin
8.3
338
8.3
21
Quality of Support
8.6
546
8.9
44
Has the product been a good partner in doing business?
What is the difference between a mention and a query that is referenced in the Brandwatch pricing?
4 Comments
DV
a mention is a single tweet, comment, retweet and so in any site.
a query is a string of keywords that you can use to search for mentions.
In...Read more
Is there any possibility for Brandwatch to gather data from the number of likes?
3 Comments
ZH
Thank you for your help it helped me a lot in solving my issue
https://thenewsaddicts.com/15-best-universities-in-europe/Read more
What is brandwatch used for?
2 Comments
R
Brandwatch is primarily used for Social Listening & Analytics with the help of brand, competitors and industry specific keywords.Read more
Wiser Solutions is a retail data services provider based in San Mateo, California. Wiser's core services are pricing intelligence, MAP monitoring, repricing,...Read more
Does Wiser Solutions offer a free trial?
1 Comment
Official Response from Wiser Solutions
Wiser Solutions offers a free consultation, but not a free trial. Customers can configure their solutions to fit their exact business needs, so no two...Read more
Wiser Solutions has no more discussions with answers
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.