# Brandwatch Consumer Intelligence, Sprinklr Social vs CisionOne Comparison

| | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 723 | 1,207 | 1,317 | 
| **Largest Market Segment** | Mid-Market (35.2% of reviews) | Enterprise (48.7% of reviews) | Small-Business (43.9% of reviews) | 
| **Entry Level Price** | No pricing available | $2,800.00 1 User Per Year | No pricing available | 

---
## Top Pros & Cons

### Brandwatch Consumer Intelligence

Pros:
- Ease of Use (50 reviews)
- Helpful (31 reviews)

Cons:
- Learning Curve (18 reviews)
- Limited Features (18 reviews)

### Sprinklr Social

Pros:
- Ease of Use (79 reviews)
- Centralized Management (70 reviews)

Cons:
- Complex Usage (51 reviews)
- Learning Curve (45 reviews)

### CisionOne

Pros:
- Ease of Use (69 reviews)
- Helpful (40 reviews)

Cons:
- Data Inaccuracy (37 reviews)
- Not Intuitive (27 reviews)

---
## Ratings Comparison
| Rating | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
  | **Meets Requirements** | 8.4 (591 reviews) | 8.1 (982 reviews) | 7.8 (1168 reviews) | 
  | **Ease of Use** | 8.2 (596 reviews) | 7.5 (1011 reviews) | 7.6 (1171 reviews) | 
  | **Ease of Setup** | 8.0 (395 reviews) | 7.0 (605 reviews) | 7.6 (494 reviews) | 
  | **Ease of Admin** | 8.3 (341 reviews) | 7.3 (436 reviews) | 8.0 (374 reviews) | 
  | **Quality of Support** | 8.6 (559 reviews) | 7.7 (934 reviews) | 8.0 (1046 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (339 reviews) | 8.0 (421 reviews) | 8.2 (391 reviews) | 
  | **Product Direction (% positive)** | 9.1 (565 reviews) | 7.9 (960 reviews) | 6.9 (1143 reviews) | 

---
## Pricing

### Brandwatch Consumer Intelligence

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Sprinklr Social

#### Entry-Level Pricing

Plan:  Essentials- Growth Package 

Price: $2,800.00 1 User Per Year

Description: The Standard Plan offers essential social media management 
features tailored for smaller teams, focusing on basic listening, 
publishing, engagement, and reporting. Powered by AI-driven 
capabilities, it enables teams to monitor online conversations, 
schedule and distribute content, manage audience interactions, 
and track performance efficiently. Designed for those handling 
fundamental social media operations, this plan helps streamline 
workflows and enhance strategy with simple yet effective tools. 
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management

Key Features:
- Cross Module
- Social Publishing and Engagement 
- Social Listening 

[Browse all 2 editions](https://www.g2.com/products/sprinklr-social/pricing)

#### Free Trial

Yes

### CisionOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | 7.2/10 | 294 |
| **Sprinklr Social** | 7.1/10 | 565 |
| **CisionOne** | 6.9/10 | 72 |

#### Social Analytics

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Competitor Analysis** | 8.4 (250 reviews) | 7.1 (364 reviews) | 7.0 (48 reviews) | 
| **Follower Analysis** | 7.6 (234 reviews) | Feature Not Available | 7.3 (53 reviews) | 
| **Post Performance** | 7.7 (243 reviews) | 8.2 (441 reviews) | 7.5 (56 reviews) | 
| **Paid Campaign Tracking** | 6.7 (159 reviews) | Feature Not Available | Feature Not Available | 
| **Attribution** | 6.8 (175 reviews) | Feature Not Available | 7.5 (26 reviews) | 
| **Hashtag Analytics** | 8.1 (155 reviews) | 7.1 (223 reviews) | 5.0 (5 reviews) | 
| **Sentiment Analysis** | 7.2 (171 reviews) | 7.1 (233 reviews) | 4.7 (5 reviews) | 

#### Reports & Dashboards

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Report Customizability** | 8.1 (250 reviews) | 8.1 (446 reviews) | 7.0 (52 reviews) | 
| **Report Exporting** | 8.0 (251 reviews) | 8.0 (443 reviews) | 7.5 (52 reviews) | 
| **Scalability** | 8.2 (230 reviews) | 8.2 (437 reviews) | 7.4 (50 reviews) | 
| **White Label** | 7.1 (114 reviews) | Feature Not Available | Feature Not Available | 

#### Agentic AI - Social Media Analytics

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.2 (23 reviews) | 6.4 (39 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (23 reviews) | 6.5 (39 reviews) | Not enough data | 
| **Adaptive Learning** | 6.2 (23 reviews) | 6.2 (38 reviews) | Not enough data | 
| **Proactive Assistance** | 6.3 (23 reviews) | 6.0 (38 reviews) | Not enough data | 
| **Decision Making** | 6.4 (23 reviews) | 6.5 (38 reviews) | Not enough data | 

### PR CRM

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | 6.8/10 | 26 |

#### Contact Management

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Media Database** | Not enough data | Not enough data | 7.6 (26 reviews) | 
| **Record Management** | Not enough data | Not enough data | 7.1 (21 reviews) | 
| **Relationship Management** | Not enough data | Not enough data | 6.3 (20 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 7.4 (23 reviews) | 

#### PR Management

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Communications** | Not enough data | Not enough data | 7.7 (22 reviews) | 
| **Campaign Management** | Not enough data | Not enough data | 7.1 (21 reviews) | 
| **Engagement Tracking** | Not enough data | Not enough data | 7.7 (22 reviews) | 
| **PR Analytics** | Not enough data | Not enough data | 7.8 (22 reviews) | 

#### Agentic AI - Regulatory Change Management

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.2 (7 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 5.7 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 5.2 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.2 (7 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 5.2 (7 reviews) | 

#### Workflow Automation

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | Feature Not Available | 
| **Pitching** | Not enough data | Not enough data | 7.0 (22 reviews) | 
| **Campaign Scheduling** | Not enough data | Not enough data | 7.5 (18 reviews) | 
| **Follow-ups** | Not enough data | Not enough data | Feature Not Available | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | 7.3/10 | 705 |
| **CisionOne** | N/A | N/A |

#### Content & Collaboration

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Content Calendar** | Not enough data | 8.5 (346 reviews) | Not enough data | 
| **Content Library** | Not enough data | 8.0 (332 reviews) | Not enough data | 
| **Shared Inbox** | Not enough data | 7.6 (310 reviews) | Not enough data | 
| **Approval Workflows** | Not enough data | 7.9 (335 reviews) | Not enough data | 
| **Users and Permissions** | Not enough data | 7.9 (344 reviews) | Not enough data | 
| **Content Creation** | Not enough data | 7.3 (237 reviews) | Not enough data | 

#### Social Management

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Social Analytics** | Not enough data | 8.2 (577 reviews) | Not enough data | 
| **Social Publishing** | Not enough data | 8.6 (553 reviews) | Not enough data | 
| **Campaign Optimization** | Not enough data | Feature Not Available | Not enough data | 
| **Social Engagement** | Not enough data | 8.3 (580 reviews) | Not enough data | 
| **Social Ads** | Not enough data | 7.3 (419 reviews) | Not enough data | 
| **Campaign Planning** | Not enough data | 7.4 (243 reviews) | Not enough data | 
| **Hashtag Capabilites** | Not enough data | 7.3 (202 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (57 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 6.6 (55 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.6 (62 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 6.3 (55 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 6.5 (55 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.4 (53 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 6.4 (52 reviews) | Not enough data | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | 7.2/10 | 148 |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | 6.4/10 | 163 |

#### Media Channels

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Broadcast Media** | 6.8 (107 reviews) | Not enough data | 6.5 (112 reviews) | 
| **Print Media** | 6.5 (105 reviews) | Not enough data | 7.1 (115 reviews) | 
| **Online Media** | 8.5 (135 reviews) | Not enough data | 7.9 (128 reviews) | 

#### Geographic Coverage

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Local Media** | 7.7 (119 reviews) | Not enough data | 7.5 (116 reviews) | 
| **National Media** | 8.1 (124 reviews) | Not enough data | 8.0 (121 reviews) | 
| **International Media** | 8.1 (117 reviews) | Not enough data | 7.2 (106 reviews) | 

#### Reporting

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Keyword Targeting** | 8.6 (135 reviews) | Not enough data | 7.7 (126 reviews) | 
| **Custom Feeds and Alerts** | 8.4 (128 reviews) | Not enough data | 7.9 (116 reviews) | 
| **Custom Reports** | 7.9 (124 reviews) | Not enough data | 7.7 (124 reviews) | 
| **Dashboards** | 8.9 (137 reviews) | Not enough data | 7.9 (126 reviews) | 

#### Agentic AI - Media Monitoring

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.3 (23 reviews) | Not enough data | 4.9 (39 reviews) | 
| **Cross-system Integration** | 6.2 (23 reviews) | Not enough data | 4.7 (38 reviews) | 
| **Adaptive Learning** | 6.0 (23 reviews) | Not enough data | 4.8 (38 reviews) | 
| **Natural Language Interaction** | 6.0 (23 reviews) | Not enough data | 4.8 (38 reviews) | 
| **Proactive Assistance** | 5.8 (22 reviews) | Not enough data | 4.8 (39 reviews) | 

#### Generative AI

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **AI Text Generation** | 7.1 (54 reviews) | Not enough data | 4.9 (51 reviews) | 
| **AI Text Summarization** | 7.4 (56 reviews) | Not enough data | 5.0 (48 reviews) | 

### Audience Intelligence Platforms

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | 7.7/10 | 125 |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | N/A | N/A |

#### Audiences

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Audience Insights** | 8.4 (116 reviews) | Not enough data | Not enough data | 
| **Influencer Identification** | 7.7 (100 reviews) | Not enough data | Not enough data | 
| **Buyer Personas** | 6.8 (82 reviews) | Not enough data | Not enough data | 
| **Segmentation** | 7.7 (97 reviews) | Not enough data | Not enough data | 

#### Data Analysis

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Network Analysis** | 7.8 (90 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 8.9 (118 reviews) | Not enough data | Not enough data | 
| **Visualizations** | 8.7 (112 reviews) | Not enough data | Not enough data | 
| **Advanced Filtering** | 8.7 (113 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Marketing Integrations** | 7.2 (73 reviews) | Not enough data | Not enough data | 
| **Ad Integrations** | 7.0 (69 reviews) | Not enough data | Not enough data | 
| **Data Exporting** | 8.3 (99 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Audience Intelligence Platforms

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.9 (9 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.5 (10 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.3 (10 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.3 (10 reviews) | Not enough data | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | 7.7/10 | 65 |
| **CisionOne** | N/A | N/A |

#### Collection

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Authentification** | Not enough data | Feature Not Available | Not enough data | 
| **Review Forms** | Not enough data | 7.4 (47 reviews) ✓ Verified | Not enough data | 
| **Personalization** | Not enough data | Feature Not Available | Not enough data | 
| **Engagement** | Not enough data | 8.4 (56 reviews) ✓ Verified | Not enough data | 
| **Community Q&A** | Not enough data | Feature Not Available | Not enough data | 

#### Agentic AI - Review Management

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.3 (10 reviews) | Not enough data | 

#### Moderation

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Reviewer Validation** | Not enough data | 7.8 (48 reviews) ✓ Verified | Not enough data | 
| **Response Types** | Not enough data | Feature Not Available | Not enough data | 
| **Legal Agreements** | Not enough data | 8.2 (46 reviews) ✓ Verified | Not enough data | 

#### Use Cases

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **E-commerce** | Not enough data | 7.5 (46 reviews) ✓ Verified | Not enough data | 
| **Retail** | Not enough data | 7.6 (45 reviews) ✓ Verified | Not enough data | 
| **Customer Service** | Not enough data | 8.1 (52 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Incentives** | Not enough data | Feature Not Available | Not enough data | 
| **Syndication** | Not enough data | Feature Not Available | Not enough data | 
| **Insights** | Not enough data | 8.2 (55 reviews) ✓ Verified | Not enough data | 
| **Content** | Not enough data | 8.3 (54 reviews) ✓ Verified | Not enough data | 
| **Sampling** | Not enough data | 7.3 (45 reviews) ✓ Verified | Not enough data | 

#### Display Options

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Badges** | Not enough data | 7.1 (44 reviews) ✓ Verified | Not enough data | 
| **Widgets** | Not enough data | Feature Not Available | Not enough data | 
| **Integration & APIs** | Not enough data | 7.2 (52 reviews) ✓ Verified | Not enough data | 
| **Marketing** | Not enough data | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Not enough data | 

### Employee Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | 7.2/10 | 31 |
| **CisionOne** | N/A | N/A |

#### Content Sharing

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Social sharing** | Not enough data | 7.4 (30 reviews) | Not enough data | 
| **Content scheduling** | Not enough data | 7.9 (30 reviews) | Not enough data | 
| **Content optimization** | Not enough data | 7.5 (29 reviews) | Not enough data | 
| **Content templates** | Not enough data | Feature Not Available | Not enough data | 
| **AI Content Generation** | Not enough data | Not enough data | Not enough data | 
| **Content Settings** | Not enough data | Not enough data | Not enough data | 

#### Content Dashboard

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Company news** | Not enough data | Feature Not Available | Not enough data | 
| **Coworker content** | Not enough data | Feature Not Available | Not enough data | 
| **Brand content sharing** | Not enough data | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Engagement tracking** | Not enough data | 7.8 (29 reviews) | Not enough data | 
| **KPI Tracking** | Not enough data | Feature Not Available | Not enough data | 
| **Trends** | Not enough data | 6.9 (28 reviews) | Not enough data | 
| **Gamification** | Not enough data | Feature Not Available | Not enough data | 

#### Platform

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Integrations** | Not enough data | 6.6 (27 reviews) | Not enough data | 
| **Mobile** | Not enough data | 6.3 (29 reviews) | Not enough data | 
| **Adoption Insight** | Not enough data | 7.3 (28 reviews) | Not enough data | 
| **Auto-translation & multiple language management** | Not enough data | 7.2 (27 reviews) | Not enough data | 

#### Agentic AI - Employee Advocacy

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.7 (5 reviews) | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | 7.5/10 | 425 |
| **Sprinklr Social** | 7.4/10 | 490 |
| **CisionOne** | 6.9/10 | 76 |

#### Monitoring & Listening

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Social Measurement** | 8.5 (386 reviews) | 8.2 (406 reviews) | 7.0 (63 reviews) | 
| **Influencer Identification** | 7.5 (360 reviews) | 7.0 (334 reviews) | 6.7 (52 reviews) | 
| **Brand Monitoring** | 8.7 (218 reviews) | 8.3 (158 reviews) | 6.8 (10 reviews) | 
| **Keyword Tracking** | 8.7 (212 reviews) | 8.2 (159 reviews) | 8.2 (10 reviews) | 
| **Trend Analysis** | 8.5 (216 reviews) | 7.5 (156 reviews) | 6.3 (10 reviews) | 
| **Competitor Analysis** | 8.3 (205 reviews) | 7.5 (147 reviews) | 6.0 (10 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.3 (52 reviews) | 6.9 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (53 reviews) | 6.7 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 5.8 (52 reviews) | 6.7 (30 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (52 reviews) | 6.7 (32 reviews) | Not enough data | 
| **Decision Making** | 6.1 (52 reviews) | 7.2 (32 reviews) | Not enough data | 

#### Data Management & Analysis

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Sentiment Analysis** | 7.1 (391 reviews) | 7.1 (365 reviews) | 5.9 (59 reviews) | 
| **Social Reporting** | 8.2 (377 reviews) | 8.3 (406 reviews) | 6.5 (63 reviews) | 
| **Alerts and Notifications** | 8.0 (184 reviews) | 7.9 (158 reviews) | 7.3 (10 reviews) | 
| **Advanced Data Filtering** | 8.2 (199 reviews) | 7.7 (149 reviews) | 6.8 (10 reviews) | 

### Social Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | 7.6/10 | 59 |
| **CisionOne** | N/A | N/A |

#### Content

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Types** | Not enough data | 8.0 (57 reviews) | Not enough data | 
| **Migration** | Not enough data | 7.7 (55 reviews) | Not enough data | 
| **Publishing** | Not enough data | 8.2 (56 reviews) | Not enough data | 
| **UGC** | Not enough data | 7.5 (54 reviews) | Not enough data | 

#### Engagement

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Live Streaming** | Not enough data | 6.9 (53 reviews) | Not enough data | 
| **Omnichannel** | Not enough data | 7.2 (52 reviews) | Not enough data | 
| **Personalization** | Not enough data | 7.9 (53 reviews) | Not enough data | 
| **Conversational Commerce** | Not enough data | 7.1 (50 reviews) | Not enough data | 
| **Moderation** | Not enough data | 7.8 (52 reviews) | Not enough data | 

#### Social Shopping

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Promotions** | Not enough data | Feature Not Available | Not enough data | 
| **Shoppable Media** | Not enough data | 6.9 (50 reviews) | Not enough data | 
| **AR/VR** | Not enough data | Feature Not Available | Not enough data | 
| **Social Store** | Not enough data | 7.3 (51 reviews) | Not enough data | 

#### Analytics

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Product Insights** | Not enough data | Feature Not Available | Not enough data | 
| **Social Listening** | Not enough data | 8.3 (53 reviews) | Not enough data | 
| **Campaigns** | Not enough data | 7.9 (51 reviews) | Not enough data | 

### Brand Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | 8.0/10 | 110 |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | N/A | N/A |

#### Brand Signals

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Comparison** | 8.1 (90 reviews) | Not enough data | Not enough data | 
| **AI** | 7.1 (92 reviews) | Not enough data | Not enough data | 
| **Brand Health** | 8.3 (91 reviews) | Not enough data | Not enough data | 

#### Brand Analytics

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Trend Analysis** | 8.3 (102 reviews) | Not enough data | Not enough data | 
| **Tracking** | 8.2 (98 reviews) | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | 7.7/10 | 349 |
| **CisionOne** | N/A | N/A |

#### Generative AI

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.9 (133 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | Feature Not Available | Not enough data | 

#### Process

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Mentions** | Not enough data | 8.2 (266 reviews) | Not enough data | 
| **Tickets** | Not enough data | 7.7 (243 reviews) | Not enough data | 
| **Macros** | Not enough data | 8.2 (249 reviews) | Not enough data | 

#### Channels

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Email** | Not enough data | 7.5 (197 reviews) | Not enough data | 
| **Social** | Not enough data | 8.7 (280 reviews) | Not enough data | 
| **Live Chat** | Not enough data | 7.5 (190 reviews) | Not enough data | 
| **Phone** | Not enough data | 6.8 (177 reviews) | Not enough data | 
| **Text** | Not enough data | 7.3 (185 reviews) | Not enough data | 

#### Insight

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Surveys** | Not enough data | 7.6 (199 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.4 (276 reviews) | Not enough data | 
| **Visitor Activity** | Not enough data | 7.9 (223 reviews) | Not enough data | 
| **Help Desk** | Not enough data | 7.7 (233 reviews) | Not enough data | 

### PR Analytics

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | 4.7/10 | 25 |

#### Generative AI

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 4.7 (25 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 4.7 (25 reviews) | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Marketing Account Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | 8.0/10 | 87 |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | N/A | N/A |

#### Agentic AI - Marketing Account Intelligence

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.9 (8 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.7 (8 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.7 (8 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.3 (8 reviews) | Not enough data | Not enough data | 

#### Lead Intelligence

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Market Insights ** | 8.7 (82 reviews) | Not enough data | Not enough data | 
| **Account-level Insights ** | 8.2 (74 reviews) | Not enough data | Not enough data | 
| **Lead Analysis ** | 8.0 (71 reviews) | Not enough data | Not enough data | 

#### Lead Management

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Segmentation ** | 8.4 (73 reviews) | Not enough data | Not enough data | 
| **Predictive Scoring ** | 7.6 (62 reviews) | Not enough data | Not enough data | 
| **Account Identification ** | 7.8 (63 reviews) | Not enough data | Not enough data | 

#### Marketing Campaigns

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Omni-Channel Tracking ** | 7.6 (64 reviews) | Not enough data | Not enough data | 
| **Revenue Planning ** | 7.0 (53 reviews) | Not enough data | Not enough data | 
| **Media Attribution ** | 7.5 (60 reviews) | Not enough data | Not enough data | 
| **Opportunity Timeline ** | 7.6 (58 reviews) | Not enough data | Not enough data | 
| **Customization ** | 8.4 (67 reviews) | Not enough data | Not enough data | 

#### Data Availability - Marketing Account Intelligence 

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Technographic Data Availability** | 8.9 (11 reviews) | Not enough data | Not enough data | 

#### Data Accuracy - Marketing Account Intelligence 

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Technographic Data Accuracy** | 9.2 (11 reviews) | Not enough data | Not enough data | 

### Media and Influencer Targeting

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | 6.3/10 | 356 |

#### Database

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Media Database** | Not enough data | Not enough data | 8.0 (322 reviews) | 
| **Contact/Campaign Management** | Not enough data | Not enough data | 7.6 (247 reviews) | 
| **Newsroom** | Not enough data | Not enough data | 7.3 (213 reviews) | 

#### Outreach

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Media Distribution** | Not enough data | Not enough data | 7.8 (250 reviews) | 
| **PR Planner** | Not enough data | Not enough data | 7.1 (154 reviews) | 
| **Social Media Services** | Not enough data | Not enough data | 6.4 (140 reviews) | 

#### Reporting

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 7.5 (236 reviews) | 
| **Response Desk** | Not enough data | Not enough data | Feature Not Available | 
| **Impact Measurement** | Not enough data | Not enough data | 7.2 (188 reviews) | 

#### Agentic AI - Media and Influencer Targeting

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 4.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 4.8 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 4.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 5.0 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 3.8 (10 reviews) | 

#### User Rights/Roles

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Version Control** | Not enough data | Not enough data | Feature Not Available | 
| **Team Collaboration** | Not enough data | Not enough data | 7.2 (163 reviews) | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | N/A | N/A |

#### Discovery

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Referral Program** | Not enough data | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | Not enough data | 

#### Insight

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | Not enough data | 

#### Mobile

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | 

#### Autonomy

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Brandwatch Consumer Intelligence** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |
| **CisionOne** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)

**Unique to Brandwatch Consumer Intelligence (4):** [Audience Intelligence Platforms ](https://www.g2.com/categories/audience-intelligence-platforms), [Marketing Account Intelligence Software](https://www.g2.com/categories/marketing-account-intelligence), [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Brand Intelligence Software](https://www.g2.com/categories/brand-intelligence)

**Unique to Sprinklr Social (9):** [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [SAP Store Software](https://www.g2.com/categories/sap-store), [Employee Advocacy Software](https://www.g2.com/categories/employee-advocacy), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Review Management Software](https://www.g2.com/categories/review-management-software), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)

**Unique to CisionOne (4):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [PR CRM Software](https://www.g2.com/categories/pr-crm), [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting), [PR Analytics Software](https://www.g2.com/categories/pr-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Brandwatch Consumer Intelligence | Sprinklr Social | CisionOne | 
|---|---|---|---|
| **Small-Business** | 30.1% | 22.3% | 43.9% | 
| **Mid-Market** | 35.2% | 29.0% | 35.4% | 
| **Enterprise** | 34.8% | 48.7% | 20.8% | 

### By Industry

#### Brandwatch Consumer Intelligence

- **Marketing and Advertising:** 29.8%
- **Public Relations and Communications:** 8.5%
- **Market Research:** 7.1%
- **Information Technology and Services:** 5.5%
- **Consulting:** 3.0%
- **Pharmaceuticals:** 2.4%
- **Management Consulting:** 2.3%
- **Internet:** 2.3%
- **Higher Education:** 2.2%
- **Online Media:** 2.0%
- **Other:** 34.9%

#### Sprinklr Social

- **Marketing and Advertising:** 14.6%
- **Information Technology and Services:** 6.1%
- **Retail:** 4.7%
- **Financial Services:** 4.4%
- **Consumer Services:** 4.3%
- **Computer Software:** 3.9%
- **Consumer Goods:** 3.9%
- **Entertainment:** 3.6%
- **Hospital & Health Care:** 3.3%
- **Automotive:** 2.6%
- **Other:** 48.7%

#### CisionOne

- **Public Relations and Communications:** 36.6%
- **Marketing and Advertising:** 10.1%
- **Non-Profit Organization Management:** 4.3%
- **Higher Education:** 3.8%
- **Computer Software:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Financial Services:** 2.2%
- **Internet:** 2.0%
- **Information Technology and Services:** 1.8%
- **Publishing:** 1.5%
- **Other:** 32.1%

---
## Alternatives

### Alternatives to Brandwatch Consumer Intelligence

- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2655 reviews)
- [Pulsar Platform](https://www.g2.com/products/pulsar-platform/reviews) — 4.3/5 stars (89 reviews)
- [YouScan](https://www.g2.com/products/youscan/reviews) — 4.7/5 stars (292 reviews)
- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (347 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)
- [Sprinklr Insights](https://www.g2.com/products/sprinklr-insights/reviews) — 4.3/5 stars (105 reviews)
- [Infegy Starscape](https://www.g2.com/products/infegy-starscape/reviews) — 4.5/5 stars (213 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7219 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6425 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3894 reviews)

### Alternatives to Sprinklr Social

- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6425 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7219 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2655 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)
- [Oktopost](https://www.g2.com/products/oktopost/reviews) — 4.4/5 stars (185 reviews)
- [Zoho Social](https://www.g2.com/products/zoho-social/reviews) — 4.6/5 stars (2918 reviews)
- [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (406 reviews)

### Alternatives to CisionOne

- [Onclusive](https://www.g2.com/products/onclusive/reviews) — 4.3/5 stars (207 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2655 reviews)
- [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (434 reviews)
- [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) — 4.1/5 stars (404 reviews)
- [Prowly](https://www.g2.com/products/prowly/reviews) — 4.2/5 stars (112 reviews)
- [Critical Mention](https://www.g2.com/products/critical-mention/reviews) — 4.3/5 stars (221 reviews)
- [Newswire](https://www.g2.com/products/newswire/reviews) — 4.4/5 stars (720 reviews)
- [Nexis Newsdesk](https://www.g2.com/products/nexis-newsdesk/reviews) — 4.3/5 stars (64 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6425 reviews)
- [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews)

---
## Top Discussions

### Brandwatch Consumer Intelligence

- Title: [What is the difference between a mention and a query that is referenced in the Brandwatch pricing?](https://www.g2.com/discussions/mention-vs-query) — 4 comments, 1 upvote
  > **Top comment:** "Hi, here's a quick description of each, which might help clear things up:

A query is a search for something - be it a brand name (Nokia), a competitor..."
- Title: [Is there any possibility for Brandwatch to gather data from the number of likes?](https://www.g2.com/discussions/is-there-any-possibility-for-brandwatch-to-gather-data-from-the-number-of-likes) — 3 comments, 1 upvote
  > **Top comment:** "Yes, I also think so that brandwatch can gather most numbers of likes that can make this more attractive. 
http://thevloggingtech.com/"
- Title: [What is brandwatch used for?](https://www.g2.com/discussions/what-is-brandwatch-used-for) — 2 comments
  > **Top comment:** "Brandwatch is primarily used for Social Listening & Analytics with the help of brand, competitors and industry specific keywords."
- Title: [What does Brandwatch do?](https://www.g2.com/discussions/what-does-brandwatch-do) — 1 comment
  > **Top comment:** "Brandwatch is a social media monitoring and analytics platform. It provides tools for businesses and organizations to track and analyze their online presence..."
- Title: [Is brandwatch free?](https://www.g2.com/discussions/is-brandwatch-free) — 1 comment
  > **Top comment:** "No, but there are some good free features to social media monitoring."

### Sprinklr Social

- Title: [What is the best way to find hashtags that are getting traffic.](https://www.g2.com/discussions/34161-what-is-the-best-way-to-find-hashtags-that-are-getting-traffic) — 1 comment, 1 upvote
  > **Top comment:** "semrush.com is Great!

You pay for what ya get if ya get me"
- Title: [Can I use this for my personal accounts?](https://www.g2.com/discussions/33990-can-i-use-this-for-my-personal-accounts) — 1 comment, 1 upvote
  > **Top comment:** "Hello everyone , here’s your  opportunity for you to achieve your dreams of being a multi million dollar rich through trading , I once loss all I got through..."

### CisionOne

- Title: [Do you think the addition of a checkbox or bulleted list](https://www.g2.com/discussions/24605-do-you-think-the-addition-of-a-checkbox-or-bulleted-list) — 2 comments, 1 upvote
  > **Top comment:** "If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. "
- Title: [What is Help a Reporter Out used for?](https://www.g2.com/discussions/what-is-help-a-reporter-out-used-for) — 1 comment, 1 upvote
  > **Top comment:** "It's no longer exists...for all incoming leads, use Qwoted!"
- Title: [Browser Support](https://www.g2.com/discussions/browser-support-bec4244d-7f06-4c59-ae92-38018bd66461) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Support will be maintained for Chrome, Firefox, and Safari on the current versions and one version
back. We also support Internet Explorer 11 and the..."
- Title: [Social Content](https://www.g2.com/discussions/social-content) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes"
- Title: [Audience Insights](https://www.g2.com/discussions/how-are-audience-insights-determined) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We are looking at our media influencers, their network of followers and actions, plus the next level of
followers and following, and their actions,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/brandwatch-consumer-intelligence-vs-sprinklr-social-vs-cisionone)