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Compare Brandwatch Consumer Intelligence and Oracle Social Cloud 
Featured Products
At a Glance
Market Segments
Enterprise (35.3% of reviews)
Mid-Market (35.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Brandwatch Consumer Intelligence
Star Rating
(709)4.4 out of 5
Market Segments
Enterprise (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Brandwatch Consumer IntelligenceOracle Social Cloud
Star Rating
(17)3.7 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Oracle Social CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Brandwatch Consumer Intelligence excels in user satisfaction, boasting a significantly higher overall score compared to Oracle Social Cloud. Users appreciate its ability to surface and analyze online conversations effectively, making it a preferred choice for those seeking robust social media insights.
- According to verified reviews, Brandwatch Consumer Intelligence is praised for its intuitive user interface and ease of navigation. Reviewers highlight the platform's capability to use Boolean operators for creating queries, which enhances the data refinement process, a feature that many find lacking in Oracle Social Cloud.
- Users say that Brandwatch Consumer Intelligence offers a more comprehensive database and innovative interface for displaying results, which contributes to a better overall experience. In contrast, Oracle Social Cloud, while functional, does not receive the same level of enthusiasm for its data presentation capabilities.
- Reviewers mention that Brandwatch Consumer Intelligence has a quicker implementation process, allowing teams to get up and running faster. This is a notable advantage over Oracle Social Cloud, where users have expressed challenges with setup and configuration.
- According to recent user feedback, Brandwatch Consumer Intelligence shines in the quality of support it provides, with users rating it highly for responsiveness and helpfulness. In comparison, Oracle Social Cloud's support is viewed as adequate but not as strong, with some users wishing for more proactive assistance.
- G2 reviewers highlight that Brandwatch Consumer Intelligence is particularly effective for enterprise-level users, with a significant portion of its reviews coming from this market segment. Oracle Social Cloud, while popular among mid-market users, does not seem to cater as effectively to the needs of larger organizations, which may limit its appeal for those seeking advanced analytics capabilities.
Pricing
Entry-Level Pricing
Brandwatch Consumer Intelligence
No pricing availableOracle Social Cloud
No pricing availableFree Trial
Brandwatch Consumer Intelligence
No trial information availableOracle Social Cloud
No trial information availableRatings
Meets Requirements
8.4
579
7.9
15
Ease of Use
8.2
582
7.6
15
Ease of Setup
8.0
382
6.0
5
Ease of Admin
8.3
338
7.8
6
Quality of Support
8.6
546
7.9
15
Has the product been a good partner in doing business?
8.8
337
7.8
6
Product Direction (% positive)
9.1
552
5.3
15
Features by Category
Social Analytics
8.4(won by 0.1)
247
8.3
7
7.6
234
8.0(won by 0.4)
10
7.7
242
8.3(won by 0.6)
10
6.7
159
7.8(won by 1.1)
6
6.8
175
7.9(won by 1.1)
7
8.1(won by default)
154
Not enough data
7.2(won by default)
168
Not enough data
Reports & Dashboards
8.1
248
8.8(won by 0.7)
10
8.0
250
8.5(won by 0.5)
9
8.2
229
8.3(won by 0.1)
9
7.1(won by default)
114
Not enough data
Agentic AI - Social Media Analytics
6.2(won by default)
23
Not enough data
6.2(won by default)
23
Not enough data
6.2(won by default)
23
Not enough data
6.3(won by default)
23
Not enough data
6.4(won by default)
23
Not enough data
Content & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Management
Not enough data
8.5
8
Not enough data
8.3
10
Not enough data
8.5
9
Not enough data
8.0
11
Not enough data
7.5
6
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
6.8
107
Not enough data
6.5
105
Not enough data
8.5
134
Not enough data
Geographic Coverage
7.7
119
Not enough data
8.1
124
Not enough data
8.1
117
Not enough data
Reporting
8.6
135
Not enough data
8.4
128
Not enough data
7.9
124
Not enough data
8.9
136
Not enough data
Agentic AI - Media Monitoring
6.3
23
Not enough data
6.2
23
Not enough data
6.0
23
Not enough data
6.0
23
Not enough data
5.8
22
Not enough data
Generative AI
7.1
54
Not enough data
7.4
56
Not enough data
Audiences
8.3
113
Not enough data
7.7
100
Not enough data
6.8
82
Not enough data
7.7
96
Not enough data
Data Analysis
7.8
90
Not enough data
8.9
116
Not enough data
8.7
112
Not enough data
8.7
112
Not enough data
Administration
7.2
73
Not enough data
7.0
69
Not enough data
8.3
99
Not enough data
Agentic AI - Audience Intelligence Platforms
6.9
9
Not enough data
7.5
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
Monitoring & Listening
8.5
383
8.3
10
7.5
359
7.3
10
8.6
212
Not enough data
8.7
208
Not enough data
8.5
213
Not enough data
8.3
202
Not enough data
Agentic AI - Social Media Listening Tools
6.3
51
Not enough data
6.0
50
Not enough data
5.8
51
Not enough data
5.9
51
Not enough data
6.0
51
Not enough data
Data Management & Analysis
7.1
386
7.7
10
8.2
375
8.8
10
8.0
181
Not enough data
8.2
197
Not enough data
Brand Signals
8.1
90
Not enough data
7.1
91
Not enough data
8.3
91
Not enough data
Brand Analytics
8.3
102
Not enough data
8.2
98
Not enough data
Agentic AI - Marketing Account Intelligence
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.3
8
Not enough data
Lead Intelligence
8.7
82
Not enough data
8.2
74
Not enough data
8.0
71
Not enough data
Lead Management
8.4
73
Not enough data
7.6
62
Not enough data
7.8
63
Not enough data
Marketing Campaigns
7.6
64
Not enough data
7.0
53
Not enough data
7.5
60
Not enough data
7.6
58
Not enough data
8.4
67
Not enough data
Data Availability - Marketing Account Intelligence
8.9
11
Not enough data
Data Accuracy - Marketing Account Intelligence
9.2
11
Not enough data
Categories
Categories
Shared Categories
Brandwatch Consumer Intelligence and Oracle Social Cloud are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
Brandwatch Consumer Intelligence is categorized as Audience Intelligence Platforms, Marketing Account Intelligence, Media Monitoring, and Brand Intelligence
Oracle Social Cloud is categorized as Social Media Management and Social Media Suites
Reviews
Reviewers' Company Size
Brandwatch Consumer Intelligence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Social Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
29.3%
Public Relations and Communications
8.4%
Market Research
7.2%
Information Technology and Services
5.6%
Consulting
2.8%
Other
46.8%
Marketing and Advertising
41.2%
Financial Services
11.8%
Utilities
5.9%
Publishing
5.9%
Professional Training & Coaching
5.9%
Other
29.4%
Discussions
What is the difference between a mention and a query that is referenced in the Brandwatch pricing?
4 Comments
DV
a mention is a single tweet, comment, retweet and so in any site.
a query is a string of keywords that you can use to search for mentions.
In...Read more
Is there any possibility for Brandwatch to gather data from the number of likes?
3 Comments
ZH
Thank you for your help it helped me a lot in solving my issue
https://thenewsaddicts.com/15-best-universities-in-europe/Read more
What is brandwatch used for?
2 Comments
R
Brandwatch is primarily used for Social Listening & Analytics with the help of brand, competitors and industry specific keywords.Read more
Oracle Social Cloud has no discussions with answers
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