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Compare BrandMonitor and Red Points 
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At a Glance
Market Segments
Small-Business (45.5% of reviews)
Mid-Market (42.4% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
BrandMonitor
Star Rating
(11)4.1 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BrandMonitorRed Points
Star Rating
(67)4.9 out of 5
Market Segments
Mid-Market (42.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Red PointsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Red Points excels in user satisfaction, boasting a significantly higher overall score compared to BrandMonitor. Users appreciate the automated takedown process, which streamlines brand protection and minimizes manual effort, making it a preferred choice for many.
- According to verified reviews, Red Points has a robust support system that users find proactive and responsive. Reviewers highlight the clear alerts and the ease of accessing help, which contributes to a smoother experience when dealing with brand violations.
- Users say that Red Points offers a user-friendly interface, with a dashboard that provides real-time insights into brand protection efforts. This clarity allows users to quickly see what actions have been taken, enhancing their control over online brand presence.
- Reviewers mention that while BrandMonitor has some innovative features for analyzing web activities and sales insights, it struggles with user satisfaction compared to Red Points. Some users feel that the platform could benefit from improved ease of use and more intuitive navigation.
- G2 reviewers highlight that Red Points has a strong market presence, reflected in its higher number of recent reviews. This suggests a more active user base and ongoing improvements, while BrandMonitor has seen less recent engagement, indicating potential stagnation.
- Users express that BrandMonitor provides valuable insights for e-commerce evaluation, but it lacks the same level of support and efficiency that Red Points offers. The feedback indicates that while BrandMonitor has useful algorithms, it may not deliver the same level of customer support and responsiveness that users expect.
Pricing
Entry-Level Pricing
BrandMonitor
No pricing availableRed Points
No pricing availableFree Trial
BrandMonitor
No trial information availableRed Points
No trial information availableRatings
Meets Requirements
8.1
9
9.6
56
Ease of Use
8.1
9
9.6
56
Ease of Setup
Not enough data
9.6
46
Ease of Admin
Not enough data
9.0
15
Quality of Support
8.5
8
9.7
57
Has the product been a good partner in doing business?
Not enough data
9.7
15
Product Direction (% positive)
7.4
9
9.6
56
Features by Category
Identification
8.9
6
9.4
44
8.9
9
9.4
49
8.9
9
9.7
46
Enforcement
8.9
9
9.5
47
7.4
9
9.6
41
8.9
9
9.4
50
Functionality
Not enough data
10.0
20
Not enough data
10.0
20
Vulnerability Management - Digital Risk Protection (DRP) Platforms
Not enough data
9.7
21
Not enough data
9.7
21
Not enough data
9.7
21
Not enough data
9.8
20
Not enough data
9.8
20
Not enough data
9.8
21
Incident Response Digital Risk Protection (DRP) Platforms
Not enough data
9.8
21
Not enough data
9.8
20
Not enough data
9.8
20
Reporting and Analytics - Digital Risk Protection (DRP) Platforms
Not enough data
9.6
20
Not enough data
9.7
21
Not enough data
9.6
21
Categories
Categories
Shared Categories
BrandMonitor and Red Points are categorized as Brand Protection
Unique Categories
BrandMonitor has no unique categories
Red Points is categorized as Digital Risk Protection (DRP) Platforms and Disinformation Detection Tools
Reviews
Reviewers' Company Size
BrandMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Red Points
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
27.3%
Public Relations and Communications
9.1%
Management Consulting
9.1%
Information Technology and Services
9.1%
Graphic Design
9.1%
Other
36.4%
Retail
16.9%
Consumer Goods
11.9%
Apparel & Fashion
11.9%
Manufacturing
10.2%
Cosmetics
8.5%
Other
40.7%
Alternatives
Discussions
BrandMonitor has no discussions with answers
Red Points has no discussions with answers
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