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Compare BrandMentions and Reputation 
Featured Products
At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Mid-Market (45.1% of reviews)
Entry-Level Pricing
$99.00 Per Month
No pricing available
BrandMentions
Star Rating
(257)4.9 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 Per Month
Browse all 3 pricing plansReputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BrandMentions excels in user experience, particularly with its intuitive and visually appealing dashboard, which allows for quick access to key metrics. Users appreciate the platform's ability to categorize mentions by sentiment and relevance, making it easier to focus on critical conversations.
- Users say that Reputation offers a robust solution for tracking customer reviews across various platforms, such as Facebook and Google. The real-time review monitoring system is highlighted as a key feature, providing timely alerts that help businesses maintain their reputation effectively.
- According to verified reviews, BrandMentions stands out for its comprehensive approach, combining brand monitoring, competitor analysis, and customer feedback into one platform. This integration allows teams to make smarter, data-driven decisions, which users find extremely efficient.
- Reviewers mention that while Reputation has a solid performance in meeting user needs, it sometimes struggles with configuration challenges. Users have noted that the application can be easy to use for social posting, but there are areas where it could improve in terms of setup and customization.
- G2 reviewers highlight that BrandMentions benefits from a higher overall satisfaction score, reflecting its strong market presence and user approval. The platform's AI-driven analytics provide valuable insights into sentiment and context, helping users understand the nature of conversations around their brand.
- Users report that both tools provide good support, but BrandMentions edges out with a slightly higher quality of support rating. Reviewers appreciate the responsiveness and helpfulness of the BrandMentions team, which enhances the overall user experience.
Pricing
Entry-Level Pricing
BrandMentions
STARTER
$99.00
Per Month
For small businesses looking to establish their brand presence.
- 15 keywords
- 5k mentions / mo
- 3 projects
Reputation
No pricing availableFree Trial
BrandMentions
Free Trial is available
Reputation
No trial information availableRatings
Meets Requirements
9.0
239
9.1
1,944
Ease of Use
9.3
239
9.0
1,985
Ease of Setup
9.3
223
8.7
1,103
Ease of Admin
9.0
72
8.9
876
Quality of Support
9.1
236
8.9
1,734
Has the product been a good partner in doing business?
8.9
73
8.9
874
Product Direction (% positive)
9.8
237
8.9
1,919
Features by Category
Social Analytics
Not enough data
8.3(won by default)
235
Not enough data
8.5(won by default)
239
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
188
Reports & Dashboards
Not enough data
8.7(won by default)
250
Not enough data
8.8(won by default)
247
Not enough data
8.7(won by default)
232
Not enough data
8.2(won by default)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
237
Content & Collaboration
Not enough data
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Social Management
Not enough data
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Collection
Not enough data
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
Not enough data
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Use Cases
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Administration
Not enough data
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Display Options
Not enough data
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Generative AI
Not enough data
6.6
18
Monitoring & Listening
8.9
220
8.9
242
9.1
218
8.5
189
9.0
194
8.7
174
9.1
193
8.7
150
8.8
192
8.7
162
9.2
190
8.5
154
Agentic AI - Social Media Listening Tools
9.0
177
Not enough data
8.8
182
Not enough data
9.1
183
Not enough data
8.9
184
Not enough data
9.1
184
Not enough data
Data Management & Analysis
8.7
218
8.8
240
9.2
218
9.0
247
8.9
193
9.0
183
9.1
191
8.7
154
Brand Signals
8.8
177
Not enough data
8.9
170
Not enough data
8.9
175
Not enough data
Brand Analytics
9.0
177
Not enough data
8.8
175
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Channels
Not enough data
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Insight
Not enough data
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Consumer Intelligence
Not enough data
9.0
1041
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1000
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Media Monitoring
Not enough data
8.6
959
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
In-House Management
Not enough data
Feature Not Available
Not enough data
8.5
847
Generative AI
Not enough data
7.9
393
Agentic AI - Online Reputation Management
Not enough data
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BrandMentions and Reputation are categorized as Social Media Listening Tools
Unique Categories
BrandMentions is categorized as Brand Intelligence
Reviews
Reviewers' Company Size
BrandMentions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.5%
Computer Software
9.1%
Information Technology and Services
7.5%
Financial Services
5.0%
Real Estate
3.3%
Other
55.6%
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Discussions
BrandMentions has no discussions with answers
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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