Compare Brand24 and Synup
At a Glance
Market Segments
Small-Business (65.8% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
$199.00 Per Month
No pricing available
Brand24
Star Rating
(344)4.6 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 4 pricing plans
Synup
Star Rating
(315)4.5 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Synup
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Brand24 excels in user-friendliness, with many users appreciating how well information is displayed. The platform's ability to track online mentions in real-time is highlighted as a significant advantage, making it easy for businesses to monitor their brand presence.
- Users say that Synup shines in business listing management, providing a robust solution for maintaining consistent information across multiple search engines. Reviewers commend its centralized dashboard, which simplifies the process of updating business details and enhances online visibility.
- According to verified reviews, Brand24's comparison tool and AI brand assistant are standout features, allowing users to quickly analyze their brand against competitors. This functionality is particularly appreciated by small businesses looking for actionable insights.
- Reviewers mention that Synup's focus on SEO visibility through social media posting is a key benefit, helping businesses improve their online presence. Users find that the platform effectively amplifies their visibility, which is crucial for attracting new customers.
- G2 reviewers highlight Brand24's exceptional quality of support, with many users praising the responsiveness and helpfulness of the support team. This level of assistance is particularly beneficial for small businesses that may require more guidance during implementation.
- Users report that while Synup offers impressive features for review management and business information updates, some find it less intuitive compared to Brand24. This can lead to a steeper learning curve for new users, especially those who prioritize ease of use in their daily operations.
Pricing
Entry-Level Pricing
Brand24
Individual
$199.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
Synup
No pricing availableFree Trial
Brand24
Free Trial is available
Synup
No trial information availableRatings
Meets Requirements
9.0
311
9.0
252
Ease of Use
9.2
317
8.9
256
Ease of Setup
8.9
190
8.9
185
Ease of Admin
8.9
158
8.8
147
Quality of Support
9.5
292
9.2
249
Has the product been a good partner in doing business?
9.3
150
8.9
148
Product Direction (% positive)
9.1
310
9.2
244
Features by Category
Social Analytics
8.8
114
10.0(won by 1.2)
31
8.7
114
10.0(won by 1.3)
31
8.9
116
10.0(won by 1.1)
31
Feature Not Available
10.0(won by default)
30
8.4
102
10.0(won by 1.6)
30
9.0
45
10.0(won by 1.0)
31
8.5
47
9.8(won by 1.3)
32
Reports & Dashboards
8.4
118
9.9(won by 1.5)
31
9.0
120
9.9(won by 0.9)
32
9.0
57
10.0(won by 1.0)
31
8.3
42
10.0(won by 1.7)
30
Agentic AI - Social Media Analytics
Not enough data
10.0(won by default)
5
7.7
5
10.0(won by 2.3)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
7.3
5
10.0(won by 2.7)
5
Business Tools
Not enough data
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Customer Tools
Not enough data
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Performance
Not enough data
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Local Search Optimization
Not enough data
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Content & Collaboration
Not enough data
9.9
61
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Social Management
Not enough data
9.9
63
Not enough data
9.9
62
Not enough data
9.9
60
Not enough data
9.9
61
Not enough data
9.8
61
Not enough data
9.9
61
Not enough data
9.8
32
Agentic AI - Social Media Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
85
Not enough data
Geographic Coverage
8.3
75
Not enough data
8.8
76
Not enough data
8.8
69
Not enough data
Reporting
8.9
82
Not enough data
8.8
85
Not enough data
8.8
74
Not enough data
9.2
77
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
44
Not enough data
Monitoring & Listening
8.8
216
Not enough data
8.5
207
Not enough data
9.4
91
Not enough data
9.1
82
Not enough data
8.8
73
Not enough data
8.6
69
Not enough data
Agentic AI - Social Media Listening Tools
7.6
9
Not enough data
7.0
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
Data Management & Analysis
8.0
216
Not enough data
8.8
217
Not enough data
9.0
76
Not enough data
8.5
73
Not enough data
Visual UGC
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Integrations
Not enough data
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Support
Not enough data
9.8
42
Not enough data
9.8
42
Performance
Not enough data
9.8
40
Not enough data
9.5
43
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.9
125
|
Verified
Not enough data
8.8
108
Not enough data
8.8
109
|
Verified
Reporting
Not enough data
8.6
97
Not enough data
8.8
104
|
Verified
Not enough data
8.9
127
|
Verified
Media Monitoring
Not enough data
8.7
112
|
Verified
Not enough data
8.6
113
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
8.8
100
Generative AI
Not enough data
9.0
54
Agentic AI - Online Reputation Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Brand24 and Synup are categorized as Social Media Analytics
Unique Categories
Brand24 is categorized as Media Monitoring and Social Media Listening Tools
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.7%
Information Technology and Services
8.8%
Internet
7.3%
Computer Software
7.3%
Public Relations and Communications
4.5%
Other
49.4%
Marketing and Advertising
39.0%
Financial Services
5.2%
Retail
4.9%
Health, Wellness and Fitness
3.2%
Information Technology and Services
3.2%
Other
44.5%
Alternatives
Discussions
What platforms/websites are monitored by Brand24?
1 Comment
Official Response from Brand24
Brand24 looks for mentions in publicly available places on the Internet.
This means we collect mentions from Facebook, Twitter, video & photo sharing sites...Read more
What is Brand24 tool used for?
1 Comment
Official Response from Brand24
Internet monitoring can be used for many purposes: brand image, keeping up with competition, improving customer service, identifying brand ambassadors,...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
LU
Synup Dashboard is great for locations that change their hours often. Its a much cheaper way to manage. Read more
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
Synup has no more discussions with answers
