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Compare Brand24 and SentiOne 
Featured Products
At a Glance
Market Segments
Small-Business (65.2% of reviews)
Small-Business (60.6% of reviews)
Entry-Level Pricing
$199.00 Per Month
299$ per month
Brand24
Star Rating
(322)4.6 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 4 pricing plansSentiOne
Star Rating
(36)4.7 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
299$ per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Brand24 excels in providing clear social listening capabilities, with users highlighting its ability to detect mentions and compare brand performance against competitors. This feature is particularly valuable for brands looking to engage in conversations they might otherwise miss.
- Users say that SentiOne has introduced innovative features, such as a map of mentions and a gallery of pictures, which enhance the user experience. However, while these updates are appreciated, they may not be enough to compete with Brand24's more established reputation in the market.
- Reviewers mention that Brand24's AI Insights report is a standout feature, allowing users to generate concise summaries for clients with minimal effort. This capability is praised for its efficiency, making it easier for teams to stay informed without extensive manual input.
- According to verified reviews, SentiOne's real-time mention tracking is a strong point, with users appreciating the quick updates on brand mentions. However, some users feel that the overall functionality may not be as robust as Brand24's comprehensive monitoring tools.
- Users highlight Brand24's high-quality support, noting its responsiveness and helpfulness, which contributes to a smoother user experience. In contrast, while SentiOne also receives positive feedback for support, it may not have the same level of user engagement as Brand24.
- G2 reviewers indicate that Brand24's ease of use is a significant advantage, with many users finding the platform intuitive and straightforward. This contrasts with SentiOne, where some users have reported a steeper learning curve despite its powerful features.
Pricing
Entry-Level Pricing
Brand24
Individual
$199.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
SentiOne
TEAM
299$
per month
IN-DEPTH ANALYSIS
- SENTIMENT ANALYSIS
- REAL-TIME RESULTS
- UNLIMITED KEYWORDS
Free Trial
Brand24
Free Trial is available
SentiOne
No trial information availableRatings
Meets Requirements
9.0
294
9.1
31
Ease of Use
9.2
300
9.1
31
Ease of Setup
8.9
174
9.0
18
Ease of Admin
9.0
154
9.0
18
Quality of Support
9.6
275
9.5
30
Has the product been a good partner in doing business?
9.3
146
9.5
17
Product Direction (% positive)
9.1
297
9.2
29
Features by Category
Social Analytics
8.8(won by default)
111
Not enough data
8.7(won by default)
112
Not enough data
8.9(won by default)
115
Not enough data
Feature Not Available
Feature Not Available
8.4(won by default)
102
Feature Not Available
9.0(won by default)
44
Not enough data
8.5(won by default)
45
Not enough data
Reports & Dashboards
8.4(won by default)
114
Not enough data
9.0(won by default)
117
Not enough data
9.0(won by default)
56
Not enough data
8.3(won by default)
42
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
7.7(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3(won by default)
5
Not enough data
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Not enough data
Geographic Coverage
8.3
73
Not enough data
8.7
74
Not enough data
8.8
69
Not enough data
Reporting
8.8
80
Not enough data
8.8
82
Not enough data
8.8
72
Not enough data
9.2
76
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
44
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.8
214
9.1
22
8.5
207
8.8
21
9.4
82
Not enough data
9.1
79
Not enough data
8.8
73
Not enough data
8.6
69
Not enough data
Agentic AI - Social Media Listening Tools
7.8
10
Not enough data
7.2
9
Not enough data
7.7
10
Not enough data
8.0
9
Not enough data
8.0
9
Not enough data
Data Management & Analysis
7.9
212
8.1
23
8.8
211
9.3
23
9.0
74
Not enough data
8.5
69
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Brand24 and SentiOne are categorized as Media Monitoring, Social Media Analytics, and Social Media Listening Tools
Unique Categories
Brand24 has no unique categories
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SentiOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.4%
Information Technology and Services
8.9%
Internet
7.6%
Computer Software
7.6%
Public Relations and Communications
3.5%
Other
49.1%
Marketing and Advertising
21.2%
Internet
18.2%
Public Relations and Communications
12.1%
Information Technology and Services
12.1%
Retail
6.1%
Other
30.3%
Alternatives
Discussions
What is Brand24 tool used for?
1 Comment
Official Response from Brand24
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 Comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 Comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
SentiOne has no more discussions with answers
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