# Brand24 vs Quid Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Brand24 excels in **ease of use** , with users appreciating its intuitive interface and quick setup process. Many highlight the platform's ability to generate customized PDF reports effortlessly, making it a favorite for those who need to share insights with clients regularly.
- **Users say** Quid offers unique **visualization maps** and strong integration with media analysis, which some find particularly beneficial for tracking regulatory reports and analyzing student feedback. This feature set is praised for aiding in curriculum development and enhancing alumni engagement.
- **According to verified reviews** , Brand24's **quality of support** stands out, with many users noting the responsiveness and helpfulness of the support team. This level of assistance is crucial for users who need quick resolutions to issues, especially during digital reputation crises.
- **Reviewers mention** that while Quid has strong capabilities in **competitor analysis** , it sometimes struggles to meet specific workflow needs, leading to configuration challenges. This can be a drawback for users looking for a seamless integration into their existing processes.
- **G2 reviewers highlight** Brand24's **sentiment analysis** and **instant detection of social media mentions** as key features that allow for timely responses to brand conversations. Users find these tools essential for maintaining a positive digital reputation and staying ahead of potential issues.
- **Users say** that while Quid provides valuable insights, it has fewer recent reviews compared to Brand24, which may indicate a need for improvement in user satisfaction and engagement. This could be a consideration for potential buyers looking for a more actively supported product.



| | Brand24 | Quid | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 351 | 305 | 
| **Largest Market Segment** | Small-Business (65.3% of reviews) | Mid-Market (45.5% of reviews) | 
| **Entry Level Price** | $199.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Brand24

Pros:
- Ease of Use (19 reviews)
- Helpful (14 reviews)

Cons:
- Filtering Problems (8 reviews)
- Limited Features (6 reviews)

### Quid

Pros:
- Analytics (5 reviews)
- User Interface (4 reviews)

Cons:
- Expensive (3 reviews)
- Learning Curve (2 reviews)

---
## Ratings Comparison
| Rating | Brand24 | Quid | 
|---|---|---|
  | **Meets Requirements** | 9.0 (316 reviews) | 8.2 (264 reviews) | 
  | **Ease of Use** | 9.2 (322 reviews) | 7.9 (266 reviews) | 
  | **Ease of Setup** | 8.9 (195 reviews) | 7.4 (142 reviews) | 
  | **Ease of Admin** | 8.9 (158 reviews) | 7.7 (138 reviews) | 
  | **Quality of Support** | 9.5 (297 reviews) | 8.8 (255 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (150 reviews) | 8.7 (140 reviews) | 
  | **Product Direction (% positive)** | 9.1 (315 reviews) | 8.4 (263 reviews) | 

---
## Pricing

### Brand24

#### Entry-Level Pricing

Plan: Individual

Price: $199.00 Per Month

Description: For tracking a small brand.

Key Features:
- 3 keywords, 1 user
- 2K mentions / mo
-  Basic AI features

[Browse all 4 editions](https://www.g2.com/products/brand24/pricing)

#### Free Trial

Yes

### Quid

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | 8.5/10 | 139 |
| **Quid** | 7.7/10 | 171 |

#### Social Analytics

| Feature | Brand24 | Quid | 
|---|---|---|
| **Competitor Analysis** | 8.8 (114 reviews) | 8.5 (146 reviews) | 
| **Follower Analysis** | 8.7 (114 reviews) | 8.4 (65 reviews) | 
| **Post Performance** | 8.9 (116 reviews) | 7.7 (136 reviews) | 
| **Paid Campaign Tracking** | Feature Not Available | 6.3 (33 reviews) | 
| **Attribution** | 8.4 (102 reviews) | 6.9 (34 reviews) | 
| **Hashtag Analytics** | 9.0 (45 reviews) | 7.1 (12 reviews) | 
| **Sentiment Analysis** | 8.5 (47 reviews) | 7.8 (15 reviews) | 

#### Reports & Dashboards

| Feature | Brand24 | Quid | 
|---|---|---|
| **Report Customizability** | 8.4 (118 reviews) | 8.4 (153 reviews) | 
| **Report Exporting** | 9.0 (120 reviews) | 8.5 (146 reviews) | 
| **Scalability** | 9.0 (57 reviews) | 7.8 (127 reviews) | 
| **White Label** | 8.3 (42 reviews) | 7.7 (8 reviews) | 

#### Agentic AI - Social Media Analytics

| Feature | Brand24 | Quid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | 7.3 (5 reviews) | Not enough data | 

### Competitive Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | N/A | N/A |
| **Quid** | 8.0/10 | 20 |

#### Platform Basics

| Feature | Brand24 | Quid | 
|---|---|---|
| **Centralized Platform** | Not enough data | 8.4 (15 reviews) | 
| **Web Tracking** | Not enough data | 7.6 (15 reviews) | 

#### Agentic AI - Competitive Intelligence

| Feature | Brand24 | Quid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Brand24 | Quid | 
|---|---|---|
| **Product Details** | Not enough data | 8.2 (18 reviews) | 
| **Customer Feedback & Reviews** | Not enough data | 8.2 (18 reviews) | 
| **Channel Acquisition** | Not enough data | 7.6 (17 reviews) | 

#### Platform Content 

| Feature | Brand24 | Quid | 
|---|---|---|
| **Battlecards** | Not enough data | 7.3 (14 reviews) | 

#### Platform Reporting

| Feature | Brand24 | Quid | 
|---|---|---|
| **Customizable Dashboard** | Not enough data | 8.4 (16 reviews) | 
| **Benchmark Reporting** | Not enough data | 8.4 (16 reviews) | 

### Technology Scouting

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | N/A | N/A |
| **Quid** | 9.1/10 | 10 |

#### Data Identification

| Feature | Brand24 | Quid | 
|---|---|---|
| **Technologies Identification** | Not enough data | 9.0 (10 reviews) | 
| **Patents Identification** | Not enough data | Not enough data | 
| **Research Identification** | Not enough data | 8.5 (9 reviews) | 
| **Markets Identification** | Not enough data | 9.2 (10 reviews) | 

#### Management

| Feature | Brand24 | Quid | 
|---|---|---|
| **Data Visualization** | Not enough data | 9.8 (10 reviews) | 
| **Opportunity Assessment** | Not enough data | 9.3 (10 reviews) | 
| **Competitive Insights** | Not enough data | 9.3 (10 reviews) | 
| **Scouting Automation** | Not enough data | 8.8 (7 reviews) | 

#### Agentic AI - Technology Scouting

| Feature | Brand24 | Quid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | 8.8/10 | 90 |
| **Quid** | 8.1/10 | 16 |

#### Media Channels

| Feature | Brand24 | Quid | 
|---|---|---|
| **Broadcast Media** | Feature Not Available | 7.1 (11 reviews) | 
| **Print Media** | Feature Not Available | 7.6 (13 reviews) | 
| **Online Media** | 9.2 (85 reviews) | 8.8 (16 reviews) | 

#### Geographic Coverage

| Feature | Brand24 | Quid | 
|---|---|---|
| **Local Media** | 8.3 (75 reviews) | 7.6 (11 reviews) | 
| **National Media** | 8.8 (76 reviews) | 8.6 (13 reviews) | 
| **International Media** | 8.8 (69 reviews) | 7.8 (13 reviews) | 

#### Reporting

| Feature | Brand24 | Quid | 
|---|---|---|
| **Keyword Targeting** | 8.9 (82 reviews) | 8.6 (16 reviews) | 
| **Custom Feeds and Alerts** | 8.8 (85 reviews) | 8.0 (14 reviews) | 
| **Custom Reports** | 8.8 (74 reviews) | 8.4 (16 reviews) | 
| **Dashboards** | 9.2 (77 reviews) | 8.8 (15 reviews) | 

#### Agentic AI - Media Monitoring

| Feature | Brand24 | Quid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Brand24 | Quid | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 8.4 (44 reviews) | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | N/A | N/A |
| **Quid** | 8.3/10 | 18 |

#### Platform Basics

| Feature | Brand24 | Quid | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | 8.6 (7 reviews) ✓ Verified | 
| **Journey Optimization** | Not enough data | 8.9 (6 reviews) ✓ Verified | 

#### Platform Data

| Feature | Brand24 | Quid | 
|---|---|---|
| **Journey Reporting** | Not enough data | 7.7 (5 reviews) ✓ Verified | 
| **Trends Reporting** | Not enough data | 8.5 (12 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 9.2 (14 reviews) ✓ Verified | 
| **Advanced Data Filtering** | Not enough data | 9.2 (13 reviews) ✓ Verified | 

#### Platform Additional Functionality

| Feature | Brand24 | Quid | 
|---|---|---|
| **Journey Mapping** | Not enough data | 7.4 (7 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 7.3 (8 reviews) ✓ Verified | 
| **Automated Alerts** | Not enough data | 7.8 (10 reviews) ✓ Verified | 

#### Agentic AI - Customer Journey Analytics

| Feature | Brand24 | Quid | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | 8.4/10 | 257 |
| **Quid** | 8.2/10 | 191 |

#### Monitoring & Listening

| Feature | Brand24 | Quid | 
|---|---|---|
| **Social Measurement** | 8.8 (216 reviews) | 8.4 (176 reviews) | 
| **Influencer Identification** | 8.5 (207 reviews) | 7.0 (153 reviews) | 
| **Brand Monitoring** | 9.4 (94 reviews) | 9.1 (9 reviews) | 
| **Keyword Tracking** | 9.0 (84 reviews) | 7.8 (10 reviews) | 
| **Trend Analysis** | 8.8 (73 reviews) | 8.0 (9 reviews) | 
| **Competitor Analysis** | 8.6 (69 reviews) | 9.1 (9 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Brand24 | Quid | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (9 reviews) | Not enough data | 
| **Decision Making** | 8.1 (9 reviews) | Not enough data | 

#### Data Management & Analysis

| Feature | Brand24 | Quid | 
|---|---|---|
| **Sentiment Analysis** | 8.0 (216 reviews) | 7.5 (170 reviews) | 
| **Social Reporting** | 8.9 (219 reviews) | 8.2 (169 reviews) | 
| **Alerts and Notifications** | 9.0 (77 reviews) | 8.3 (6 reviews) | 
| **Advanced Data Filtering** | 8.4 (74 reviews) | 8.7 (9 reviews) | 

---
## Categories
**Shared Categories (3):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)


**Unique to Quid (4):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Technology Scouting Software](https://www.g2.com/categories/technology-scouting), [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Brand24 | Quid | 
|---|---|---|
| **Small-Business** | 65.3% | 22.7% | 
| **Mid-Market** | 28.3% | 45.5% | 
| **Enterprise** | 6.4% | 31.8% | 

### By Industry

#### Brand24

- **Marketing and Advertising:** 22.7%
- **Information Technology and Services:** 8.7%
- **Internet:** 7.2%
- **Computer Software:** 7.2%
- **Public Relations and Communications:** 4.5%
- **Food & Beverages:** 2.7%
- **Media Production:** 2.4%
- **Consumer Goods:** 2.1%
- **Higher Education:** 2.1%
- **Non-Profit Organization Management:** 2.1%
- **Other:** 38.5%

#### Quid

- **Marketing and Advertising:** 47.5%
- **Market Research:** 7.0%
- **Public Relations and Communications:** 5.7%
- **Management Consulting:** 4.0%
- **Consumer Goods:** 3.0%
- **Entertainment:** 2.7%
- **Food & Beverages:** 2.3%
- **Internet:** 1.7%
- **Financial Services:** 1.3%
- **Health, Wellness and Fitness:** 1.3%
- **Other:** 23.4%

---
## Alternatives

### Alternatives to Brand24

- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2658 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (728 reviews)
- [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) — 4.9/5 stars (112 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7345 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6602 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (973 reviews)
- [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews)
- [SentiOne](https://www.g2.com/products/sentione/reviews) — 4.6/5 stars (37 reviews)
- [Synthesio](https://www.g2.com/products/synthesio/reviews) — 4.3/5 stars (152 reviews)
- [Talkwalker by Hootsuite](https://www.g2.com/products/talkwalker-by-hootsuite/reviews) — 4.3/5 stars (137 reviews)

### Alternatives to Quid

- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2658 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6602 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1215 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (905 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (728 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7345 reviews)
- [Oktopost](https://www.g2.com/products/oktopost/reviews) — 4.4/5 stars (203 reviews)
- [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)

---
## Top Discussions

### Brand24

- Title: [What platforms/websites are monitored by Brand24?](https://www.g2.com/discussions/platforms-websites-monitored-by-brand24) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Brand24 looks for mentions in publicly available places on the Internet. 
This means we collect mentions from Facebook, Twitter, video & photo sharing sites..."
- Title: [Does Brand24 provide historical data?](https://www.g2.com/discussions/data-provided-by-brand24) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is Brand24 tool used for?](https://www.g2.com/discussions/benefits-a18d4965-bb85-4d49-9737-62505fa536cf) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Internet monitoring can be used for many purposes: brand image, keeping up with competition, improving customer service, identifying brand ambassadors,..."
- Title: [Who will benefit from using Brand24 tool?](https://www.g2.com/discussions/target-customer) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for..."
- Title: [What are the key differentiators of Brand24 from the competition?](https://www.g2.com/discussions/key-differentiators) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than..."

### Quid

- Title: [How long does it take to get trained on NetBase?](https://www.g2.com/discussions/on-boarding-0afa5eec-c319-46fe-92f5-580ce1faba34) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "NetBase provides an intuitive learning portal with extensive training curriculum including how-to videos, searchable knowledge base, and FAQs. The Customer..."
- Title: [Is NetBase difficult to use?](https://www.g2.com/discussions/ease-of-use-f3b3a170-6672-45c0-9040-1639b040f7ba) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "NetBase offers a variety of tools for both analyst and non-analyst users to get the most value from their social listening investment. NetBase also includes..."
- Title: [Can I verify NetBase's results for accuracy?](https://www.g2.com/discussions/transparency-6a6ace53-cb60-4de5-be22-056acafc855b) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "NetBase's results are completely transparent. Customers can easily verify the accuracy of the data by inspecting every post in the analysis to ensure..."
- Title: [How does  NetBase compare to other social listening solution with respect to accuracy and recall?](https://www.g2.com/discussions/accuracy) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "NetBase AI is 3X more accuracy that competing social listening solutions. NetBase's next generation AI breaks down every post to expose brands, objects,..."
- Title: [What sources are covered with NetBase?](https://www.g2.com/discussions/coverage-a5544172-5fc0-47d4-8da9-d6bf97c9c02f) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "NetBase listens and analyzes over 300M social sources including Twitter, Facebook, Instagram, YouTube, Reddit, Tumblr, blogs, forums, news sites, review..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/brand24-vs-quid-2023-10-05)