# Brand24 vs Onclusive Social Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Brand24 excels in user experience, with many users highlighting its **intuitive interface** and **easy navigation**. One user mentioned, "The platform is very user-friendly and easy to navigate," which contributes to a smoother daily workflow compared to Onclusive Social.
- **Users say** that Brand24's customer support is a standout feature, with feedback praising the **timeliness** and **helpfulness** of the support team. A recent review noted, "I like the excellent customer service provided so far," indicating a strong commitment to user satisfaction that Onclusive Social may not consistently match.
- **Reviewers mention** that Brand24 offers comprehensive monitoring across various platforms, making it easier to get a daily overview of brand mentions. One user appreciated the **email digests** , stating, "It saves me from having to 'go look' for things," which enhances productivity compared to Onclusive Social's more limited insights.
- **According to verified reviews** , Onclusive Social provides valuable **LinkedIn analytics** that users find particularly helpful. This feature is noted as a strong point, especially for businesses focused on professional networking, although it may not offer the same breadth of coverage as Brand24.
- **G2 reviewers report** that Brand24 has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users have rated it highly for **ease of setup** and **administration** , with one stating, "Support and customer service are outstanding," which contrasts with Onclusive Social's more mixed feedback in these areas.
- **Users say** that while Onclusive Social has a variety of features, some find it less comprehensive than Brand24, particularly in areas like **social measurement** and **trend analysis**. A user noted the "comprehensive insights & recommendations" from Onclusive, but many still prefer Brand24's broader capabilities for everyday use.



| | Brand24 | Onclusive Social | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 346 | 212 | 
| **Largest Market Segment** | Small-Business (65.4% of reviews) | Enterprise (36.7% of reviews) | 
| **Entry Level Price** | $199.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Brand24

Pros:
- Ease of Use (19 reviews)
- Helpful (14 reviews)

Cons:
- Filtering Problems (8 reviews)
- Limited Features (6 reviews)

### Onclusive Social

Pros:
- Analytics (1 reviews)
- Helpful (1 reviews)

Cons:
- Difficult Learning (1 reviews)
- Difficult Setup (1 reviews)

---
## Ratings Comparison
| Rating | Brand24 | Onclusive Social | 
|---|---|---|
  | **Meets Requirements** | 9.0 (313 reviews) | 8.6 (180 reviews) | 
  | **Ease of Use** | 9.2 (319 reviews) | 8.8 (181 reviews) | 
  | **Ease of Setup** | 8.9 (192 reviews) | 7.9 (92 reviews) | 
  | **Ease of Admin** | 8.9 (158 reviews) | 8.4 (91 reviews) | 
  | **Quality of Support** | 9.5 (294 reviews) | 9.1 (175 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (150 reviews) | 8.8 (91 reviews) | 
  | **Product Direction (% positive)** | 9.1 (312 reviews) | 9.1 (172 reviews) | 

---
## Pricing

### Brand24

#### Entry-Level Pricing

Plan: Individual

Price: $199.00 Per Month

Description: For tracking a small brand.

Key Features:
- 3 keywords, 1 user
- 2K mentions / mo
-  Basic AI features

[Browse all 4 editions](https://www.g2.com/products/brand24/pricing)

#### Free Trial

Yes

### Onclusive Social

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | 8.5/10 | 139 |
| **Onclusive Social** | 8.4/10 | 65 |

#### Social Analytics

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Competitor Analysis** | 8.8 (114 reviews) | 8.7 (52 reviews) | 
| **Follower Analysis** | 8.7 (114 reviews) | 8.3 (51 reviews) | 
| **Post Performance** | 8.9 (116 reviews) | 8.7 (44 reviews) | 
| **Paid Campaign Tracking** | Feature Not Available | 8.2 (33 reviews) | 
| **Attribution** | 8.4 (102 reviews) | 7.8 (12 reviews) | 
| **Hashtag Analytics** | 9.0 (45 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.5 (47 reviews) | Not enough data | 

#### Reports & Dashboards

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Report Customizability** | 8.4 (118 reviews) | 8.5 (55 reviews) | 
| **Report Exporting** | 9.0 (120 reviews) | 8.8 (55 reviews) | 
| **Scalability** | 9.0 (57 reviews) | 8.5 (52 reviews) | 
| **White Label** | 8.3 (42 reviews) | Not enough data | 

#### Agentic AI - Social Media Analytics

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | 7.3 (5 reviews) | Not enough data | 

### Competitive Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | N/A | N/A |
| **Onclusive Social** | 7.5/10 | 7 |

#### Platform Basics

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Centralized Platform** | Not enough data | 7.3 (5 reviews) | 
| **Web Tracking** | Not enough data | 7.0 (5 reviews) | 

#### Agentic AI - Competitive Intelligence

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Product Details** | Not enough data | Not enough data | 
| **Customer Feedback & Reviews** | Not enough data | Not enough data | 
| **Channel Acquisition** | Not enough data | Not enough data | 

#### Platform Content 

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Battlecards** | Not enough data | Not enough data | 

#### Platform Reporting

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Customizable Dashboard** | Not enough data | 8.3 (5 reviews) | 
| **Benchmark Reporting** | Not enough data | Not enough data | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | 8.8/10 | 90 |
| **Onclusive Social** | N/A | N/A |

#### Media Channels

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Broadcast Media** | Feature Not Available | Not enough data | 
| **Print Media** | Feature Not Available | Not enough data | 
| **Online Media** | 9.2 (85 reviews) | Not enough data | 

#### Geographic Coverage

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Local Media** | 8.3 (75 reviews) | Not enough data | 
| **National Media** | 8.8 (76 reviews) | Not enough data | 
| **International Media** | 8.8 (69 reviews) | Not enough data | 

#### Reporting

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Keyword Targeting** | 8.9 (82 reviews) | Not enough data | 
| **Custom Feeds and Alerts** | 8.8 (85 reviews) | Not enough data | 
| **Custom Reports** | 8.8 (74 reviews) | Not enough data | 
| **Dashboards** | 9.2 (77 reviews) | Not enough data | 

#### Agentic AI - Media Monitoring

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 8.4 (44 reviews) | Not enough data | 

### Market Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | N/A | N/A |
| **Onclusive Social** | 7.3/10 | 7 |

#### Data collection

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | 
| **Data Sources** | Not enough data | Not enough data | 
| **Custom Research Sources** | Not enough data | Not enough data | 
| **Lead Enrichment** | Not enough data | Not enough data | 
| **Advanced Data Collection** | Not enough data | Not enough data | 

#### Segment Trending

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Web** | Not enough data | 7.7 (5 reviews) | 
| **Social** | Not enough data | Not enough data | 
| **Benchmarks** | Not enough data | Not enough data | 
| **Finance ** | Not enough data | Not enough data | 

#### Analysis

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Custom Dashboards** | Not enough data | 7.0 (5 reviews) | 
| **Reports** | Not enough data | 7.3 (5 reviews) | 
| **Integrations** | Not enough data | Not enough data | 

#### Platform

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Search** | Not enough data | Not enough data | 
| **User, Role, And Access Management** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Agentic AI - Market Intelligence

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Brand24** | 8.4/10 | 255 |
| **Onclusive Social** | 7.8/10 | 129 |

#### Monitoring & Listening

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Social Measurement** | 8.8 (216 reviews) | 8.5 (118 reviews) | 
| **Influencer Identification** | 8.5 (207 reviews) | 8.1 (117 reviews) | 
| **Brand Monitoring** | 9.4 (93 reviews) | 7.9 (7 reviews) | 
| **Keyword Tracking** | 9.0 (84 reviews) | 7.6 (7 reviews) | 
| **Trend Analysis** | 8.8 (73 reviews) | 7.6 (7 reviews) | 
| **Competitor Analysis** | 8.6 (69 reviews) | 7.5 (8 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (9 reviews) | Not enough data | 
| **Decision Making** | 8.1 (9 reviews) | Not enough data | 

#### Data Management & Analysis

| Feature | Brand24 | Onclusive Social | 
|---|---|---|
| **Sentiment Analysis** | 8.0 (216 reviews) | 7.6 (117 reviews) | 
| **Social Reporting** | 8.8 (218 reviews) | 8.4 (115 reviews) | 
| **Alerts and Notifications** | 9.0 (76 reviews) | 7.6 (7 reviews) | 
| **Advanced Data Filtering** | 8.4 (74 reviews) | 6.9 (8 reviews) | 

---
## Categories
**Shared Categories (2):** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)

**Unique to Brand24 (1):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring)

**Unique to Onclusive Social (2):** [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence), [Market Intelligence Software](https://www.g2.com/categories/market-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Brand24 | Onclusive Social | 
|---|---|---|
| **Small-Business** | 65.4% | 33.7% | 
| **Mid-Market** | 28.4% | 29.6% | 
| **Enterprise** | 6.2% | 36.7% | 

### By Industry

#### Brand24

- **Marketing and Advertising:** 22.9%
- **Information Technology and Services:** 8.7%
- **Internet:** 7.2%
- **Computer Software:** 7.2%
- **Public Relations and Communications:** 4.5%
- **Food & Beverages:** 2.7%
- **Media Production:** 2.4%
- **Consumer Goods:** 2.1%
- **Higher Education:** 2.1%
- **Non-Profit Organization Management:** 2.1%
- **Other:** 38.0%

#### Onclusive Social

- **Marketing and Advertising:** 14.9%
- **Information Technology and Services:** 6.5%
- **Telecommunications:** 4.5%
- **Higher Education:** 4.5%
- **Automotive:** 3.5%
- **Internet:** 3.5%
- **Public Relations and Communications:** 3.5%
- **Management Consulting:** 3.0%
- **Food & Beverages:** 3.0%
- **Computer Software:** 3.0%
- **Other:** 50.2%

---
## Alternatives

### Alternatives to Brand24

- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews)
- [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) — 4.9/5 stars (109 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7185 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6422 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews)
- [SentiOne](https://www.g2.com/products/sentione/reviews) — 4.6/5 stars (37 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)
- [Synthesio](https://www.g2.com/products/synthesio/reviews) — 4.3/5 stars (152 reviews)

### Alternatives to Onclusive Social

- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6422 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7185 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (400 reviews)
- [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews)

---
## Top Discussions

### Brand24

- Title: [What platforms/websites are monitored by Brand24?](https://www.g2.com/discussions/platforms-websites-monitored-by-brand24) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Brand24 looks for mentions in publicly available places on the Internet. 
This means we collect mentions from Facebook, Twitter, video & photo sharing sites..."
- Title: [Does Brand24 provide historical data?](https://www.g2.com/discussions/data-provided-by-brand24) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is Brand24 tool used for?](https://www.g2.com/discussions/benefits-a18d4965-bb85-4d49-9737-62505fa536cf) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Internet monitoring can be used for many purposes: brand image, keeping up with competition, improving customer service, identifying brand ambassadors,..."
- Title: [Who will benefit from using Brand24 tool?](https://www.g2.com/discussions/target-customer) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for..."
- Title: [What are the key differentiators of Brand24 from the competition?](https://www.g2.com/discussions/key-differentiators) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than..."

### Onclusive Social

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/brand24-vs-onclusive-social)