Compare Brand24 and Onclusive Social 
At a Glance
Market Segments
Small-Business (66.0% of reviews)
Enterprise (36.7% of reviews)
Entry-Level Pricing
$199.00 Per Month
No pricing available
Brand24
Star Rating
(344)4.6 out of 5
Market Segments
Small-Business (66.0% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 4 pricing plansOnclusive Social
Star Rating
(212)4.5 out of 5
Market Segments
Enterprise (36.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Onclusive SocialSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Brand24 excels in user experience, with many users highlighting its intuitive interface and easy navigation. One user mentioned, "The platform is very user-friendly and easy to navigate," which contributes to a smoother daily workflow compared to Onclusive Social.
- Users say that Brand24's customer support is a standout feature, with feedback praising the timeliness and helpfulness of the support team. A recent review noted, "I like the excellent customer service provided so far," indicating a strong commitment to user satisfaction that Onclusive Social may not consistently match.
- Reviewers mention that Brand24 offers comprehensive monitoring across various platforms, making it easier to get a daily overview of brand mentions. One user appreciated the email digests, stating, "It saves me from having to 'go look' for things," which enhances productivity compared to Onclusive Social's more limited insights.
- According to verified reviews, Onclusive Social provides valuable LinkedIn analytics that users find particularly helpful. This feature is noted as a strong point, especially for businesses focused on professional networking, although it may not offer the same breadth of coverage as Brand24.
- G2 reviewers report that Brand24 has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users have rated it highly for ease of setup and administration, with one stating, "Support and customer service are outstanding," which contrasts with Onclusive Social's more mixed feedback in these areas.
- Users say that while Onclusive Social has a variety of features, some find it less comprehensive than Brand24, particularly in areas like social measurement and trend analysis. A user noted the "comprehensive insights & recommendations" from Onclusive, but many still prefer Brand24's broader capabilities for everyday use.
Pricing
Entry-Level Pricing
Brand24
Individual
$199.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
Onclusive Social
No pricing availableFree Trial
Brand24
Free Trial is available
Onclusive Social
No trial information availableRatings
Meets Requirements
9.0
310
8.6
180
Ease of Use
9.2
316
8.8
181
Ease of Setup
8.9
189
7.9
92
Ease of Admin
8.9
158
8.4
91
Quality of Support
9.5
291
9.1
175
Has the product been a good partner in doing business?
9.3
150
8.8
91
Product Direction (% positive)
9.1
309
9.1
172
Features by Category
Social Analytics
8.8(won by 0.1)
114
8.7
52
8.7(won by 0.4)
114
8.3
51
8.9(won by 0.2)
116
8.7
44
Feature Not Available
8.2(won by default)
33
8.4(won by 0.6)
102
7.8
12
9.0(won by default)
45
Not enough data
8.5(won by default)
47
Not enough data
Reports & Dashboards
8.4
118
8.5(won by 0.1)
55
9.0(won by 0.2)
120
8.8
55
9.0(won by 0.5)
57
8.5
52
8.3(won by default)
42
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
7.7(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3(won by default)
5
Not enough data
Platform Basics
Not enough data
7.3
5
Not enough data
7.0
5
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Platform Reporting
Not enough data
8.3
5
Not enough data
Not enough data
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
85
Not enough data
Geographic Coverage
8.3
75
Not enough data
8.8
76
Not enough data
8.8
69
Not enough data
Reporting
8.9
82
Not enough data
8.8
85
Not enough data
8.8
74
Not enough data
9.2
77
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
44
Not enough data
Data collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segment Trending
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.8
216
8.5
118
8.5
207
8.1
117
9.4
90
7.9
7
9.1
82
7.6
7
8.8
73
7.6
7
8.6
69
7.5
8
Agentic AI - Social Media Listening Tools
7.6
9
Not enough data
7.0
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
Data Management & Analysis
8.0
215
7.6
117
8.8
217
8.4
115
9.0
76
7.6
7
8.4
72
6.9
8
Categories
Categories
Shared Categories
Brand24 and Onclusive Social are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
Brand24 is categorized as Media Monitoring
Onclusive Social is categorized as Competitive Intelligence and Market Intelligence
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Onclusive Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.8%
Information Technology and Services
8.8%
Internet
7.3%
Computer Software
7.3%
Public Relations and Communications
4.6%
Other
49.2%
Marketing and Advertising
14.9%
Information Technology and Services
6.5%
Telecommunications
4.5%
Higher Education
4.5%
Automotive
3.5%
Other
66.2%
Alternatives
Discussions
What platforms/websites are monitored by Brand24?
1 Comment
Official Response from Brand24
Brand24 looks for mentions in publicly available places on the Internet.
This means we collect mentions from Facebook, Twitter, video & photo sharing sites...Read more
What is Brand24 tool used for?
1 Comment
Official Response from Brand24
Internet monitoring can be used for many purposes: brand image, keeping up with competition, improving customer service, identifying brand ambassadors,...Read more
Onclusive Social has no discussions with answers
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