G2 reviewers report that Brand24 excels in customer support, with users highlighting its responsiveness and helpfulness. One user mentioned the accuracy of sentiment analysis and the instant detection of social media mentions, which are crucial for managing digital reputation crises.
Users say that Keyhole offers a user-friendly interface that makes it easy to train staff. Reviewers appreciate the clean design and the straightforward integration process, which enhances the overall experience of using the platform.
According to verified reviews, Brand24 stands out for its AI Insights report, which provides a concise summary that can be easily shared with clients. This feature allows users to save time and streamline reporting, making it a valuable tool for busy professionals.
Reviewers mention that Keyhole's social media analytics, particularly its hashtag tracking, were key reasons for switching to the platform. Users find the insights provided in reports to be comprehensive and actionable, which aids in strategic decision-making.
G2 reviewers highlight that Brand24's customized alert system is a game-changer for monitoring brand mentions. This feature allows users to react quickly to potential issues, ensuring that they stay ahead of any digital reputation challenges.
Users report that while Keyhole has strong features for hashtag analytics and brand monitoring, it may not match the overall market presence and support quality that Brand24 offers, as evidenced by the higher satisfaction ratings from Brand24 users.
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 Comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 Comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
In few second for a refresh. Keyhole is abble to monitore quickly hasthag.
But it's important to know exactly that you want monirore to build the right...Read more
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