Compare Brand24 and CisionOne 
At a Glance
Market Segments
Small-Business (65.2% of reviews)
Small-Business (43.6% of reviews)
Entry-Level Pricing
$199.00 Per Month
No pricing available
Brand24
Star Rating
(322)4.6 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 4 pricing plansCisionOne
Star Rating
(1,285)3.9 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Brand24 excels in user-friendliness, with many users appreciating its clean and intuitive dashboard that makes tracking brand mentions straightforward. In contrast, CisionOne, while offering robust features, has received feedback indicating that it can be less intuitive for new users.
- Users say that Brand24's real-time monitoring capabilities are a standout feature, allowing them to quickly see what people are saying about their brand across social media and the web. CisionOne also provides real-time alerts, but some users find its interface less accessible for immediate insights.
- Reviewers mention that Brand24's comparison tool and AI brand assistant are particularly useful for gaining quick insights into brand performance against competitors. CisionOne offers competitive analysis features, but users have noted that it may require more effort to extract similar insights.
- According to verified reviews, Brand24 shines in customer support, with users highlighting the responsiveness and helpfulness of the support team. CisionOne also has a solid support reputation, but some users feel that the quality of assistance could be improved.
- G2 reviewers indicate that CisionOne is a comprehensive tool for managing online brand presence, integrating features like press release tracking and connections with reporters. However, users have pointed out that the complexity of these features can lead to a steeper learning curve compared to Brand24's more straightforward approach.
- Users report that Brand24's reporting capabilities, including customizable reports and easy exporting options, are highly valued. While CisionOne offers similar functionalities, some users feel that the process can be less seamless, impacting their overall experience.
Pricing
Entry-Level Pricing
Brand24
Individual
$199.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
CisionOne
No pricing availableFree Trial
Brand24
Free Trial is available
CisionOne
No trial information availableRatings
Meets Requirements
9.0
294
7.8
1,142
Ease of Use
9.2
300
7.6
1,145
Ease of Setup
8.9
174
7.6
470
Ease of Admin
9.0
154
8.0
370
Quality of Support
9.6
275
8.0
1,020
Has the product been a good partner in doing business?
9.3
146
8.2
387
Product Direction (% positive)
9.1
297
6.9
1,121
Features by Category
Social Analytics
8.8(won by 1.8)
111
7.0
48
8.7(won by 1.4)
112
7.3
53
8.9(won by 1.5)
115
7.4
55
Feature Not Available
Feature Not Available
8.4(won by 0.9)
102
7.5
26
9.0(won by 4.0)
44
5.0
5
8.5(won by 3.8)
45
4.7
5
Reports & Dashboards
8.4(won by 1.4)
114
7.0
51
9.0(won by 1.5)
117
7.5
52
9.0(won by 1.6)
56
7.4
50
8.3(won by default)
42
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
Not enough data
7.7(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3(won by default)
5
Not enough data
Contact Management
Not enough data
7.5
23
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
PR Management
Not enough data
7.7
22
Not enough data
7.0
20
Not enough data
7.6
21
Not enough data
7.8
22
Agentic AI - Regulatory Change Management
Not enough data
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Workflow Automation
Not enough data
Feature Not Available
Not enough data
6.7
20
Not enough data
7.5
18
Not enough data
Feature Not Available
Media Channels
Feature Not Available
6.6
108
Feature Not Available
7.1
109
9.1
81
7.8
119
Geographic Coverage
8.3
73
7.4
111
8.7
74
7.9
115
8.8
69
7.2
100
Reporting
8.8
80
7.6
120
8.8
82
7.8
110
8.8
72
7.6
115
9.2
76
7.8
117
Agentic AI - Media Monitoring
Not enough data
4.9
39
Not enough data
4.7
37
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.8
39
Generative AI
Feature Not Available
4.9
50
8.4
44
5.0
48
Monitoring & Listening
8.8
214
7.0
63
8.5
207
6.7
52
9.4
82
6.8
10
9.1
79
8.2
10
8.8
73
6.3
10
8.6
69
6.0
10
Agentic AI - Social Media Listening Tools
7.8
10
Not enough data
7.2
9
Not enough data
7.7
10
Not enough data
8.0
9
Not enough data
8.0
9
Not enough data
Data Management & Analysis
7.9
212
5.9
59
8.8
211
6.5
63
9.0
74
7.3
10
8.5
69
6.8
10
Generative AI
Not enough data
4.7
25
Not enough data
4.7
25
Database
Not enough data
7.9
317
Not enough data
7.6
244
Not enough data
7.3
212
Outreach
Not enough data
7.8
246
Not enough data
7.1
154
Not enough data
6.4
140
Reporting
Not enough data
7.5
234
Not enough data
Feature Not Available
Not enough data
7.2
187
Agentic AI - Media and Influencer Targeting
Not enough data
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
User Rights/Roles
Not enough data
Feature Not Available
Not enough data
7.2
162
Categories
Categories
Shared Categories
Brand24 and CisionOne are categorized as Media Monitoring, Social Media Analytics, and Social Media Listening Tools
Unique Categories
Brand24 has no unique categories
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.4%
Information Technology and Services
8.9%
Internet
7.6%
Computer Software
7.6%
Public Relations and Communications
3.5%
Other
49.1%
Public Relations and Communications
36.8%
Marketing and Advertising
10.1%
Non-Profit Organization Management
4.3%
Higher Education
3.9%
Computer Software
2.9%
Other
42.0%
Alternatives
Discussions
What is Brand24 tool used for?
1 Comment
Official Response from Brand24
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 Comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 Comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
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