Compare Brand24 and CisionOne 
Featured Products
At a Glance
Market Segments
Small-Business (65.7% of reviews)
Small-Business (43.8% of reviews)
Entry-Level Pricing
$199.00 Per Month
No pricing available
Brand24
Star Rating
(338)4.6 out of 5
Market Segments
Small-Business (65.7% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 4 pricing plansCisionOne
Star Rating
(1,306)3.9 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Brand24 excels in user-friendliness, with many users highlighting its intuitive navigation and ease of use. One user mentioned, "The platform is very user-friendly and easy to navigate," which contributes to its higher satisfaction ratings compared to CisionOne.
- Users say that CisionOne offers a centralized dashboard that simplifies media monitoring and outreach. Reviewers appreciate the "clean and organized" dashboards and the effectiveness of the real-time alerts and filtering tools, making it easier to focus on relevant coverage.
- According to verified reviews, Brand24 stands out for its exceptional customer support, with users praising the "excellent customer service" and timely responses from the support team. This level of service is a significant factor in its higher quality of support ratings compared to CisionOne.
- Reviewers mention that CisionOne has strong capabilities in media monitoring, with users noting its effectiveness in tracking media coverage and generating reports. However, some users feel it could improve in meeting specific workflow needs, indicating potential configuration challenges.
- G2 reviewers highlight Brand24's comprehensive coverage across various platforms, making it easy to get a daily overview of brand mentions. Users appreciate features like email digests that save time and streamline the monitoring process, which enhances its overall usability.
- Users report that while CisionOne has a solid feature set, it faces challenges in areas like sentiment analysis and hashtag analytics, where Brand24 significantly outperforms it. This difference in feature effectiveness may influence users' decisions based on their specific monitoring needs.
Pricing
Entry-Level Pricing
Brand24
Individual
$199.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
CisionOne
No pricing availableFree Trial
Brand24
Free Trial is available
CisionOne
No trial information availableRatings
Meets Requirements
9.0
306
7.8
1,160
Ease of Use
9.2
312
7.6
1,163
Ease of Setup
8.9
185
7.6
486
Ease of Admin
8.9
157
8.0
374
Quality of Support
9.5
287
8.0
1,038
Has the product been a good partner in doing business?
9.4
149
8.2
391
Product Direction (% positive)
9.1
306
6.9
1,137
Features by Category
Social Analytics
8.8(won by 1.8)
113
7.0
48
8.7(won by 1.4)
113
7.3
53
8.9(won by 1.4)
116
7.5
56
Feature Not Available
Feature Not Available
8.4(won by 0.9)
102
7.5
26
9.0(won by 4.0)
45
5.0
5
8.5(won by 3.8)
47
4.7
5
Reports & Dashboards
8.4(won by 1.4)
117
7.0
52
9.0(won by 1.5)
120
7.5
52
9.0(won by 1.6)
57
7.4
50
8.3(won by default)
42
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
Not enough data
7.7(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3(won by default)
5
Not enough data
Contact Management
Not enough data
7.6
24
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.4
23
PR Management
Not enough data
7.7
22
Not enough data
7.0
20
Not enough data
7.6
21
Not enough data
7.8
22
Agentic AI - Regulatory Change Management
Not enough data
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Workflow Automation
Not enough data
Feature Not Available
Not enough data
6.8
21
Not enough data
7.5
18
Not enough data
Feature Not Available
Media Channels
Feature Not Available
6.6
111
Feature Not Available
7.1
112
9.2
85
7.9
125
Geographic Coverage
8.3
75
7.5
114
8.8
76
8.0
119
8.8
69
7.2
104
Reporting
8.9
82
7.6
124
8.8
85
7.9
113
8.8
74
7.6
121
9.2
77
7.8
122
Agentic AI - Media Monitoring
Not enough data
4.9
39
Not enough data
4.7
38
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.8
39
Generative AI
Feature Not Available
4.9
51
8.4
44
5.0
48
Monitoring & Listening
8.8
216
7.0
63
8.5
207
6.7
52
9.4
89
6.8
10
9.1
81
8.2
10
8.8
73
6.3
10
8.6
69
6.0
10
Agentic AI - Social Media Listening Tools
7.6
9
Not enough data
7.0
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
Data Management & Analysis
8.0
215
5.9
59
8.8
215
6.5
63
9.0
76
7.3
10
8.4
70
6.8
10
Generative AI
Not enough data
4.7
25
Not enough data
4.7
25
Database
Not enough data
8.0
320
Not enough data
7.6
245
Not enough data
7.3
212
Outreach
Not enough data
7.8
248
Not enough data
7.1
154
Not enough data
6.4
140
Reporting
Not enough data
7.5
235
Not enough data
Feature Not Available
Not enough data
7.2
187
Agentic AI - Media and Influencer Targeting
Not enough data
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
User Rights/Roles
Not enough data
Feature Not Available
Not enough data
7.2
162
Categories
Categories
Shared Categories
Brand24 and CisionOne are categorized as Media Monitoring, Social Media Analytics, and Social Media Listening Tools
Unique Categories
Brand24 has no unique categories
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.8%
Information Technology and Services
8.9%
Internet
7.4%
Computer Software
7.4%
Public Relations and Communications
4.6%
Other
48.9%
Public Relations and Communications
36.6%
Marketing and Advertising
10.0%
Non-Profit Organization Management
4.3%
Higher Education
3.8%
Computer Software
2.9%
Other
42.3%
Alternatives
Discussions
What platforms/websites are monitored by Brand24?
1 Comment
Official Response from Brand24
Brand24 looks for mentions in publicly available places on the Internet.
This means we collect mentions from Facebook, Twitter, video & photo sharing sites...Read more
What is Brand24 tool used for?
1 Comment
Official Response from Brand24
Internet monitoring can be used for many purposes: brand image, keeping up with competition, improving customer service, identifying brand ambassadors,...Read more
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
What is Help a Reporter Out used for?
1 Comment
JT
It's no longer exists...for all incoming leads, use Qwoted!Read more
Browser Support
1 Comment
Official Response from CisionOne
Support will be maintained for Chrome, Firefox, and Safari on the current versions and one version
back. We also support Internet Explorer 11 and the...Read more
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