# Brand24 vs CisionOne Comparison --- ## AI Generated Summary - **G2 reviewers report** that Brand24 excels in **ease of use** , with many users highlighting its intuitive interface and straightforward setup process. One user mentioned, "B24 is easy to set up, easy to use & pulls all key insights I need to make brand & PR/marketing decisions." - **Users say** that CisionOne offers **quick access to readership stats** and contact information, making it a valuable tool for PR professionals. Reviewers appreciate its ability to "find contacts, reporters, and outlets" easily, which can be crucial for effective media outreach. - **According to verified reviews** , Brand24 stands out for its **real-time monitoring accuracy** , particularly in sentiment analysis. Users have praised its "incredible accuracy" that allows them to gauge public perception instantly, which is essential for timely decision-making. - **Reviewers mention** that CisionOne's customer support is **responsive and helpful** , with users noting the "very quick customer service" as a significant advantage. This can be particularly beneficial for users who may need assistance during critical moments. - **Users highlight** that Brand24's reporting capabilities are **robust and customizable** , with features like the AI Assistant for drilling down into coverage. One user stated, "I love the AI Assistant for drilling down into coverage & customizing reports for clients," showcasing its adaptability for various needs. - **G2 reviewers report** that while CisionOne has strengths in certain areas, it faces challenges in **overall user satisfaction** , reflected in its lower G2 Score compared to Brand24. Users have noted that while it is "intuitive to use," it may not meet all specific workflow needs as effectively as Brand24. --- ## Frequently Asked Questions ### What is the difference between CisionOne vs Brand24? Brand24 stands out for higher reviewer satisfaction, especially in ease of use and support, while CisionOne is recognized for its comprehensive media database and outreach tools. | [CisionOne](https://www.g2.com/products/cisionone/reviews) | [Brand24](https://www.g2.com/products/brand24/reviews) | | --- | --- | | 3.9/5 (1,344 reviews) | 4.6/5 (356 reviews) | | Small-Business | Small-Business | | 7.6 | 8.9 | | 8.0 | 9.5 | | Comprehensive media database | Ease of use and actionable monitoring | ### How do the pricing models of CisionOne and Brand24 compare? Brand24 is rated as the stronger value, with higher satisfaction on price and cost-related dimensions. - **CisionOne:** Reviewers frequently cite the product as expensive for small organizations and note limited pricing flexibility. - **Brand24:** Reviewers consistently highlight good pricing, strong value, and satisfaction with the cost for the features provided. - **Switching reasons:** Recent reviews mention switching to Brand24 for better value and more transparent pricing. ### What are the best alternatives to CisionOne and Brand24? The top 3 alternatives to CisionOne and Brand24 are Meltwater, Onclusive, and Brandwatch Consumer Intelligence. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [CisionOne](https://www.g2.com/products/cisionone/reviews) | 3.9/5 (1,344 reviews) | Small-Business | Expensive for small organizations | Comprehensive media database | | [Brand24](https://www.g2.com/products/brand24/reviews) | 4.6/5 (356 reviews) | Small-Business | Good pricing and strong value | Ease of use and actionable monitoring | | [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2,669 reviews) | Mid-Market | — | Robust media monitoring capabilities | | [Onclusive](https://www.g2.com/products/onclusive/reviews) | 4.3/5 (207 reviews) | Mid-Market | — | Comprehensive analytics and reporting | | [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) | 4.4/5 (729 reviews) | Mid-Market | — | Advanced social listening and insights | ### Which Media Monitoring features should I prioritize when comparing CisionOne and Brand24? Buyers should prioritize Monitoring, Ease of Use, Reporting & Analytics, Integrations, and Media Database quality when comparing CisionOne and Brand24. - **Monitoring:** CisionOne (16 all-time analytics mentions), Brand24 (12 all-time brand monitoring mentions, 9 mentions tracking, 7 analytics, 7 social listening) - **Ease of Use:** CisionOne (69 all-time mentions), Brand24 (19 all-time mentions) - **Reporting & Analytics:** CisionOne (16 analytics, 17 poor reporting cons), Brand24 (9 reporting, 7 analytics, 7 data accuracy) - **Integrations:** CisionOne (PR Newswire, Slack integrations cited), Brand24 (integrates with all major social media platforms per recent reviews) - **Media Database Quality:** CisionOne (18 all-time database quality mentions), Brand24 (not cited for media database) ### What are the pros and cons of CisionOne vs Brand24? CisionOne's headline strength is its comprehensive media database, while Brand24 excels in ease of use and actionable monitoring. - **CisionOne strengths:** Ease of use (69 all-time mentions), media outreach (39), user interface (22), comprehensive journalist database (18), analytics (16). - **CisionOne trade-offs:** Learning curve (26), missing features (20), limited coverage (19), poor reporting (17), complexity (15), outdated contacts and navigation issues cited in recent reviews. - **Brand24 strengths:** Ease of use (19), helpful support (14), brand monitoring (12), user interface (11), efficiency (9), intuitive design (9), actionable reporting (9), customer support (8), AI features (6). - **Brand24 trade-offs:** Filtering problems (8), limited features (6), data inaccuracy (5), some reviewers note overwhelming data volume and occasional sentiment analysis inaccuracies. ### Is CisionOne or Brand24 better for small businesses? Brand24 is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger value perception. - **CisionOne:** Largest segment is Small-Business; reviewers in this segment often cite high cost and complexity as challenges for smaller organizations. - **Brand24:** Largest segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and strong support as advantages for small teams. ### Which Media Monitoring platform has better integrations? Brand24 is favored for integrations, with reviewers highlighting broad social media platform support and ease of connecting tools. - **CisionOne:** PR Newswire (7 all-time mentions), Slack (3 all-time mentions), with reviewers noting integration options but requesting more third-party connections. - **Brand24:** Reviewers frequently cite integrations with all major social media platforms and value the platform's ability to centralize data from multiple sources. ### How do CisionOne and Brand24 compare on customer support? Brand24 leads on Quality of Support by a material margin, with a 1.5-point advantage over CisionOne (9.5 vs 8.0). - **CisionOne:** Reviewers describe support as friendly and accessible in some cases, but others report slow response times, turnover among account reps, and inconsistent helpdesk experiences. - **Brand24:** Reviewers consistently praise responsive, proactive, and helpful support, with many citing dedicated account managers and quick resolutions. ### Which is easier to implement, CisionOne or Brand24? Brand24 is easier to implement, with a 1.3-point higher Ease of Setup score (8.9 vs 7.6). - **CisionOne:** Reviewers note a learning curve and occasional setup complexity, but many find onboarding manageable with account manager assistance. - **Brand24:** Reviewers consistently describe setup as very easy, quick, and intuitive, often completed in a few clicks without the need for extensive onboarding. ### Which product has better Monitoring? Brand24 is rated higher for Monitoring, with reviewers citing actionable insights and comprehensive coverage. - **CisionOne:** Monitoring and analytics are cited in 16 all-time mentions, with reviewers noting robust metrics but also reporting limited coverage and occasional missed mentions. - **Brand24:** Brand monitoring is cited in 12 all-time mentions, mentions tracking in 9, analytics in 7, and social listening in 7, with reviewers highlighting real-time alerts, actionable insights, and broad coverage across platforms. | | Brand24 | CisionOne | |---|---|---| | **Star Rating** | 4.6 out of 5 | 3.9 out of 5 | | **Total Reviews** | 366 | 1,349 | --- ## Top Pros & Cons ### Brand24 Pros: - Ease of Use (19 reviews) - Helpful (14 reviews) Cons: - Filtering Problems (8 reviews) - Limited Features (6 reviews) ### CisionOne Pros: - Ease of Use (69 reviews) - Helpful (40 reviews) Cons: - Data Inaccuracy (37 reviews) - Not Intuitive (27 reviews) --- ## Ratings Comparison | Rating | Brand24 | CisionOne | |---|---|---| | **Meets Requirements** | 9.0 (328 reviews) | 7.8 (1198 reviews) | | **Ease of Use** | 9.2 (334 reviews) | 7.6 (1202 reviews) | | **Ease of Setup** | 8.9 (207 reviews) | 7.6 (525 reviews) | | **Ease of Admin** | 9.0 (163 reviews) | 8.0 (380 reviews) | | **Quality of Support** | 9.6 (309 reviews) | 8.0 (1076 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (155 reviews) | 8.2 (396 reviews) | | **Product Direction (% positive)** | 9.1 (321 reviews) | 6.9 (1166 reviews) | --- ## Pricing ### Brand24 #### Entry-Level Pricing Plan: Individual Price: $199.00 Per Month Description: For tracking a small brand. Key Features: - 3 keywords, 1 user - 2K mentions / mo - Basic AI features [Browse all 4 editions](https://www.g2.com/products/brand24/pricing) #### Free Trial Yes ### CisionOne #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Social Media Marketing | Product | Score | Reviews | |---|---|---| | **Brand24** | N/A | N/A | | **CisionOne** | N/A | N/A | #### Additional Functionality | Feature | Brand24 | CisionOne | |---|---|---| | **Customer Segmentation** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **Post Scheduling** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Automated Publishing** | Not enough data | Not enough data | | **Image Library** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Keyword Filtering** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Multi-Account Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Click Tracking** | Not enough data | Not enough data | ### Social Media Analytics | Product | Score | Reviews | |---|---|---| | **Brand24** | 8.5/10 | 142 | | **CisionOne** | 7.5/10 | 72 | #### Social Analytics | Feature | Brand24 | CisionOne | |---|---|---| | **Competitor Analysis** | 8.8 (115 reviews) | 7.0 (48 reviews) | | **Follower Analysis** | 8.7 (115 reviews) | 7.3 (53 reviews) | | **Post Performance** | 8.9 (117 reviews) | 7.5 (56 reviews) | | **Attribution** | 8.4 (102 reviews) | 7.5 (26 reviews) | | **Hashtag Analytics** | 9.0 (46 reviews) | 5.0 (5 reviews) | | **Sentiment Analysis** | 8.6 (49 reviews) | 4.7 (5 reviews) | | **Lead Attribution** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | | **Influencer Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | #### Reports & Dashboards | Feature | Brand24 | CisionOne | |---|---|---| | **Report Customizability** | 8.4 (118 reviews) | 7.0 (52 reviews) | | **Report Exporting** | 9.0 (121 reviews) | 7.5 (52 reviews) | | **Scalability** | 9.0 (58 reviews) | 7.4 (50 reviews) | | **White Label** | 8.3 (42 reviews) | Feature Not Available | | **Customizable Reports** | Not enough data | Not enough data | #### Agentic AI - Social Media Analytics | Feature | Brand24 | CisionOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | 7.7 (5 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | 7.3 (5 reviews) | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Brand24 | CisionOne | |---|---|---| | **Generative AI** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Multi-Channel Data Collection** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Post Scheduling** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Competitor Monitoring** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Social Advertising** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Campaign Scheduling** | Not enough data | Not enough data | | **Social Performance Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | ### PR CRM | Product | Score | Reviews | |---|---|---| | **Brand24** | N/A | N/A | | **CisionOne** | 6.8/10 | 27 | #### Contact Management | Feature | Brand24 | CisionOne | |---|---|---| | **Media Database** | Not enough data | 7.7 (27 reviews) | | **Record Management** | Not enough data | 7.1 (21 reviews) | | **Relationship Management** | Not enough data | 6.3 (20 reviews) | | **Segmentation** | Not enough data | 7.4 (23 reviews) | | **Digital Asset Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Direct Mail Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | #### PR Management | Feature | Brand24 | CisionOne | |---|---|---| | **Communications** | Not enough data | 7.7 (22 reviews) | | **Campaign Management** | Not enough data | 7.1 (21 reviews) | | **Engagement Tracking** | Not enough data | 7.7 (22 reviews) | | **PR Analytics** | Not enough data | 7.8 (22 reviews) | | **Communication Management** | Not enough data | Not enough data | | **Clippings Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | #### Agentic AI - Regulatory Change Management | Feature | Brand24 | CisionOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.2 (7 reviews) | | **Multi-step Planning** | Not enough data | 5.7 (7 reviews) | | **Cross-system Integration** | Not enough data | 5.2 (7 reviews) | | **Natural Language Interaction** | Not enough data | 6.2 (7 reviews) | | **Proactive Assistance** | Not enough data | 5.2 (7 reviews) | | **Campaign Planning** | Not enough data | Not enough data | #### Workflow Automation | Feature | Brand24 | CisionOne | |---|---|---| | **Lead Scoring** | Not enough data | Feature Not Available | | **Pitching** | Not enough data | 7.0 (22 reviews) | | **Campaign Scheduling** | Not enough data | 7.5 (18 reviews) | | **Follow-ups** | Not enough data | Feature Not Available | #### Additional Functionality | Feature | Brand24 | CisionOne | |---|---|---| | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Press Release Builder** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Press Monitoring** | Not enough data | Not enough data | | **Email Distribution** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Media Monitoring** | Not enough data | Not enough data | | **Auto Update** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | ### Media Monitoring | Product | Score | Reviews | |---|---|---| | **Brand24** | 8.8/10 | 92 | | **CisionOne** | 6.5/10 | 192 | #### Media Channels | Feature | Brand24 | CisionOne | |---|---|---| | **Broadcast Media** | Feature Not Available | 6.6 (117 reviews) | | **Print Media** | Feature Not Available | 7.1 (117 reviews) | | **Online Media** | 9.1 (86 reviews) | 7.9 (134 reviews) | #### Geographic Coverage | Feature | Brand24 | CisionOne | |---|---|---| | **Local Media** | 8.3 (75 reviews) | 7.6 (120 reviews) | | **National Media** | 8.8 (76 reviews) | 8.0 (124 reviews) | | **International Media** | 8.8 (69 reviews) | 7.2 (107 reviews) | #### Reporting | Feature | Brand24 | CisionOne | |---|---|---| | **Keyword Targeting** | 8.9 (82 reviews) | 7.6 (135 reviews) | | **Custom Feeds and Alerts** | 8.8 (85 reviews) | 7.9 (119 reviews) | | **Custom Reports** | 8.8 (74 reviews) | 7.8 (138 reviews) | | **Dashboards** | 9.2 (77 reviews) | 7.9 (133 reviews) | #### Agentic AI - Media Monitoring | Feature | Brand24 | CisionOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 4.9 (39 reviews) | | **Cross-system Integration** | Not enough data | 5.0 (41 reviews) | | **Adaptive Learning** | Not enough data | 4.8 (38 reviews) | | **Natural Language Interaction** | Not enough data | 4.8 (38 reviews) | | **Proactive Assistance** | Not enough data | 4.8 (39 reviews) | | **Social Media Integration** | Not enough data | Not enough data | #### Generative AI | Feature | Brand24 | CisionOne | |---|---|---| | **AI Text Generation** | Feature Not Available | 4.9 (51 reviews) | | **AI Text Summarization** | 8.4 (44 reviews) | 5.0 (49 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Brand24 | CisionOne | |---|---|---| | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Press Release Builder** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Press Monitoring** | Not enough data | Not enough data | | **Email Distribution** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Media Monitoring** | Not enough data | Not enough data | | **Auto Update** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | ### Social Media Listening Tools | Product | Score | Reviews | |---|---|---| | **Brand24** | 8.4/10 | 268 | | **CisionOne** | 6.9/10 | 76 | #### Monitoring & Listening | Feature | Brand24 | CisionOne | |---|---|---| | **Social Measurement** | 8.8 (218 reviews) | 7.0 (63 reviews) | | **Influencer Identification** | 8.5 (208 reviews) | 6.7 (52 reviews) | | **Brand Monitoring** | 9.5 (103 reviews) | 6.8 (10 reviews) | | **Keyword Tracking** | 9.0 (86 reviews) | 8.2 (10 reviews) | | **Trend Analysis** | 8.8 (74 reviews) | 6.3 (10 reviews) | | **Competitor Analysis** | 8.6 (71 reviews) | 6.0 (10 reviews) | | **Social Media Monitoring** | Not enough data | Not enough data | | **Competitor Monitoring** | Not enough data | Not enough data | | **Hashtag Tracking** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Influencer Tracking** | Not enough data | Not enough data | | **Impact Measurement** | Not enough data | Not enough data | #### Agentic AI - Social Media Listening Tools | Feature | Brand24 | CisionOne | |---|---|---| | **Autonomous Task Execution** | 7.6 (9 reviews) | Not enough data | | **Cross-system Integration** | 7.6 (11 reviews) | Not enough data | | **Adaptive Learning** | 7.4 (9 reviews) | Not enough data | | **Proactive Assistance** | 8.0 (9 reviews) | Not enough data | | **Decision Making** | 8.1 (9 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Data Management & Analysis | Feature | Brand24 | CisionOne | |---|---|---| | **Sentiment Analysis** | 8.0 (218 reviews) | 5.9 (59 reviews) | | **Social Reporting** | 8.9 (222 reviews) | 6.5 (63 reviews) | | **Alerts and Notifications** | 9.0 (80 reviews) | 7.3 (10 reviews) | | **Advanced Data Filtering** | 8.3 (78 reviews) | 6.8 (10 reviews) | #### Additional Functionality | Feature | Brand24 | CisionOne | |---|---|---| | **Negative Feedback Management** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Audience Analytics** | Not enough data | Not enough data | | **Multi-Account Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Audience Engagement** | Not enough data | Not enough data | | **Content Publishing Options** | Not enough data | Not enough data | | **Content Discovery** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Optical Character Recognition** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Multi-Channel Data Collection** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Automated Publishing** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Boolean Search** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Reputation Management** | Not enough data | Not enough data | | **Social Listening** | Not enough data | Not enough data | | **Social Advertising** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | ### PR Analytics | Product | Score | Reviews | |---|---|---| | **Brand24** | N/A | N/A | | **CisionOne** | 4.7/10 | 25 | #### Generative AI | Feature | Brand24 | CisionOne | |---|---|---| | **AI Text Generation** | Not enough data | 4.7 (25 reviews) | | **AI Text Summarization** | Not enough data | 4.7 (25 reviews) | ### Media and Influencer Targeting | Product | Score | Reviews | |---|---|---| | **Brand24** | N/A | N/A | | **CisionOne** | 6.3/10 | 365 | #### Database | Feature | Brand24 | CisionOne | |---|---|---| | **Media Database** | Not enough data | 8.0 (331 reviews) | | **Contact/Campaign Management** | Not enough data | 7.6 (248 reviews) | | **Newsroom** | Not enough data | 7.3 (214 reviews) | #### Outreach | Feature | Brand24 | CisionOne | |---|---|---| | **Media Distribution** | Not enough data | 7.8 (252 reviews) | | **PR Planner** | Not enough data | 7.1 (154 reviews) | | **Social Media Services** | Not enough data | 6.4 (140 reviews) | #### Reporting | Feature | Brand24 | CisionOne | |---|---|---| | **Monitoring** | Not enough data | 7.4 (239 reviews) | | **Response Desk** | Not enough data | Feature Not Available | | **Impact Measurement** | Not enough data | 7.2 (189 reviews) | #### Agentic AI - Media and Influencer Targeting | Feature | Brand24 | CisionOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 4.2 (10 reviews) | | **Cross-system Integration** | Not enough data | 4.8 (10 reviews) | | **Adaptive Learning** | Not enough data | 4.5 (10 reviews) | | **Natural Language Interaction** | Not enough data | 5.0 (10 reviews) | | **Proactive Assistance** | Not enough data | 3.8 (10 reviews) | #### User Rights/Roles | Feature | Brand24 | CisionOne | |---|---|---| | **Version Control** | Not enough data | Feature Not Available | | **Team Collaboration** | Not enough data | 7.2 (164 reviews) | --- ## Categories **Shared Categories (3):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Unique to CisionOne (3):** [PR CRM Software](https://www.g2.com/categories/pr-crm), [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting), [PR Analytics Software](https://www.g2.com/categories/pr-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | Brand24 | CisionOne | |---|---|---| | **Small-Business** | 64.3% | 43.9% | | **Mid-Market** | 29.1% | 35.4% | | **Enterprise** | 6.6% | 20.6% | ### By Industry #### Brand24 - **Marketing and Advertising:** 22.2% - **Information Technology and Services:** 8.4% - **Internet:** 7.2% - **Computer Software:** 6.9% - **Public Relations and Communications:** 4.3% - **Higher Education:** 2.9% - **Food & Beverages:** 2.6% - **Media Production:** 2.3% - **Consumer Goods:** 2.0% - **Non-Profit Organization Management:** 2.0% - **Other:** 39.2% #### CisionOne - **Public Relations and Communications:** 36.3% - **Marketing and Advertising:** 10.0% - **Non-Profit Organization Management:** 4.7% - **Higher Education:** 3.7% - **Computer Software:** 2.8% - **Hospital & Health Care:** 2.7% - **Financial Services:** 2.3% - **Internet:** 1.9% - **Information Technology and Services:** 1.8% - **Publishing:** 1.5% - **Other:** 32.2% --- ## Alternatives ### Alternatives to Brand24 - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2674 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (728 reviews) - [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) — 4.9/5 stars (115 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7477 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6874 reviews) - [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (974 reviews) - [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews) - [SentiOne](https://www.g2.com/products/sentione/reviews) — 4.6/5 stars (37 reviews) - [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews) - [Synthesio](https://www.g2.com/products/synthesio/reviews) — 4.3/5 stars (152 reviews) ### Alternatives to CisionOne - [Onclusive](https://www.g2.com/products/onclusive/reviews) — 4.3/5 stars (207 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2674 reviews) - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (532 reviews) - [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) — 4.1/5 stars (413 reviews) - [Prowly](https://www.g2.com/products/prowly/reviews) — 4.2/5 stars (111 reviews) - [Critical Mention](https://www.g2.com/products/critical-mention/reviews) — 4.3/5 stars (221 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (728 reviews) - [Newswire](https://www.g2.com/products/newswire/reviews) — 4.4/5 stars (720 reviews) - [LexisNexis Nexis Newsdesk](https://www.g2.com/products/lexisnexis-nexis-newsdesk/reviews) — 4.3/5 stars (64 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7477 reviews) --- ## Top Discussions ### Brand24 - Title: [What platforms/websites are monitored by Brand24?](https://www.g2.com/discussions/platforms-websites-monitored-by-brand24) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Brand24 looks for mentions in publicly available places on the Internet. This means we collect mentions from Facebook, Twitter, video & photo sharing sites..." - Title: [Does Brand24 provide historical data?](https://www.g2.com/discussions/data-provided-by-brand24) — 1 comment, 1 upvote > **Top comment:** "Comment deleted by user." - Title: [What is Brand24 tool used for?](https://www.g2.com/discussions/benefits-a18d4965-bb85-4d49-9737-62505fa536cf) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Internet monitoring can be used for many purposes: brand image, keeping up with competition, improving customer service, identifying brand ambassadors,..." - Title: [Who will benefit from using Brand24 tool?](https://www.g2.com/discussions/target-customer) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for..." - Title: [What are the key differentiators of Brand24 from the competition?](https://www.g2.com/discussions/key-differentiators) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than..." ### CisionOne - Title: [Do you think the addition of a checkbox or bulleted list](https://www.g2.com/discussions/24605-do-you-think-the-addition-of-a-checkbox-or-bulleted-list) — 2 comments, 1 upvote > **Top comment:** "If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. " - Title: [What is Help a Reporter Out used for?](https://www.g2.com/discussions/what-is-help-a-reporter-out-used-for) — 1 comment, 1 upvote > **Top comment:** "It's no longer exists...for all incoming leads, use Qwoted!" - Title: [Browser Support](https://www.g2.com/discussions/browser-support-bec4244d-7f06-4c59-ae92-38018bd66461) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Support will be maintained for Chrome, Firefox, and Safari on the current versions and one version back. We also support Internet Explorer 11 and the..." - Title: [Social Content](https://www.g2.com/discussions/social-content) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes" - Title: [Audience Insights](https://www.g2.com/discussions/how-are-audience-insights-determined) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We are looking at our media influencers, their network of followers and actions, plus the next level of followers and following, and their actions,..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/brand24-vs-cisionone)