G2 reviewers report that YouScan excels in user experience, with many praising its intuitive interface and the ability to track mentions across various platforms, including TikTok. Users appreciate the platform's geographic accuracy and the extensive range of information sources it covers.
Users say that Brand Analytics offers a well-organized interface that is user-friendly, making it suitable for various teams and departments. The platform's modern diagrams and ability to monitor both offline and online media in one place are frequently highlighted as significant advantages.
According to verified reviews, YouScan's customer support is highly regarded, with users noting the team's responsiveness and willingness to assist with any issues. This level of support contributes to a smoother user experience, especially for those new to the platform.
Reviewers mention that while Brand Analytics is easy to set up, some users have encountered challenges over time. However, they appreciate that the support team is quick to respond to any issues that arise, indicating a commitment to customer satisfaction.
G2 reviewers highlight that YouScan's reporting features, such as custom reports and visual insights, are particularly beneficial for users looking to extract valuable data from their social media monitoring efforts. This flexibility in reporting is a key differentiator for many users.
Users note that while Brand Analytics has a solid performance in social media listening, it may not offer the same breadth of features as YouScan, particularly in terms of social media coverage and the integration of diverse data sources, which can limit its effectiveness for some users.
Pricing
Entry-Level Pricing
Brand Analytics
Startup
25 000 rub/mo
- 5000 new messages per month
- 3 topics
- 20 tags per topic
- Monitoring of social media and online mass-media
- Monitoring by message text, recognized image text, video decriptions, check-ins, stories
- Retrospective data collection - per 1 month
- Integrations - Telegram
- Event Wall – dashboard for events
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