# Box vs pCloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Box excels in user satisfaction, with a significantly higher overall score compared to pCloud. Users appreciate its robust security features, such as granular permission settings and audit logs, which provide peace of mind when sharing sensitive files.
- **Users say** that Box offers a seamless integration experience, particularly with tools like Excel and Outlook. Many find that it enhances their document management capabilities, allowing for quick sharing and collaboration, which is a standout feature compared to pCloud.
- **Reviewers mention** that while pCloud has a user-friendly interface and offers a great lifetime deal, it lacks the extensive feature set that Box provides. Users highlight pCloud's ease of syncing and backing up files, but some feel it doesn't match the comprehensive collaboration tools available in Box.
- **According to verified reviews** , Box's implementation process is praised for its intuitive onboarding, making it easier for teams to get started quickly. In contrast, pCloud, while easy to set up, may not offer the same level of support for larger organizations looking for advanced features.
- **Users highlight** that Box's performance and reliability are consistently rated higher, with many noting that it feels more dependable for daily business needs. pCloud users appreciate its syncing capabilities but sometimes express concerns about performance under heavy usage.
- **G2 reviewers indicate** that Box's customer support is generally rated higher than pCloud's, with users valuing the responsive assistance they receive. While pCloud does offer solid support, some users feel that Box's dedicated resources for enterprise clients provide a more robust support experience.



| | Box | pCloud | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 5,255 | 166 | 
| **Largest Market Segment** | Enterprise (40.4% of reviews) | Small-Business (54.7% of reviews) | 
| **Entry Level Price** | $5.00 Per Month | $3.99 per month | 

---
## Top Pros & Cons

### Box

Pros:
- Ease of Use (105 reviews)
- Security (60 reviews)

Cons:
- Slow Performance (31 reviews)
- Expensive (29 reviews)

### pCloud

Pros:
- Cloud Storage (6 reviews)
- Ease of Use (6 reviews)

Cons:
- Lacking Features (2 reviews)
- Performance Issues (2 reviews)

---
## Ratings Comparison
| Rating | Box | pCloud | 
|---|---|---|
  | **Meets Requirements** | 8.8 (4427 reviews) | 8.7 (142 reviews) | 
  | **Ease of Use** | 8.7 (4472 reviews) | 8.7 (144 reviews) | 
  | **Ease of Setup** | 8.7 (1129 reviews) | 9.2 (32 reviews) | 
  | **Ease of Admin** | 8.7 (1017 reviews) | 8.5 (21 reviews) | 
  | **Quality of Support** | 8.4 (3064 reviews) | 8.2 (128 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (910 reviews) | 7.5 (17 reviews) | 
  | **Product Direction (% positive)** | 7.7 (4319 reviews) | 8.8 (142 reviews) | 

---
## Pricing

### Box

#### Entry-Level Pricing

Plan: Business Starter

Price: $5.00 Per Month

Description: Secure file collaboration, storage and native e-signatures for up to 10 users

Key Features:
- 100 GB of storage
- 2 GB file upload
- 25 file versions

[Browse all 6 editions](https://www.g2.com/products/box/pricing)

#### Free Trial

Yes

### pCloud

#### Entry-Level Pricing

Plan: Premium

Price: $3.99 per month

Description: Best for sharing large files on a
regular basis.

Key Features:
- 500GB Storage
- 500GB Download link traffic

[Browse all 4 editions](https://www.g2.com/products/pcloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Box** | 9.2/10 | 101 |
| **pCloud** | N/A | N/A |

#### Signature Process

| Feature | Box | pCloud | 
|---|---|---|
| **Document Signing** | 9.2 (58 reviews) | Not enough data | 
| **Reminders and Expirations** | 9.1 (54 reviews) | Not enough data | 
| **Sign-In Process** | 9.3 (58 reviews) | Not enough data | 
| **Mobile Signatures** | 9.2 (57 reviews) | Not enough data | 
| **Signature Workflow** | 8.8 (55 reviews) | Not enough data | 
| **Bulk Digital Signatures ** | 9.2 (51 reviews) | Not enough data | 
| **Reporting** | 9.0 (55 reviews) | Not enough data | 
| **Signature Document Creation** | 9.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Signature

| Feature | Box | pCloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Box | pCloud | 
|---|---|---|
| **Regulatory Compliance** | 9.0 (56 reviews) | Not enough data | 
| **Signature History and Audit** | 9.2 (56 reviews) | Not enough data | 
| **Enterprise Scalability** | 9.2 (55 reviews) | Not enough data | 

#### Platform

| Feature | Box | pCloud | 
|---|---|---|
| **Custom Branding** | 8.8 (65 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.2 (72 reviews) | Not enough data | 
| **Internationalization** | 9.1 (62 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (70 reviews) | Not enough data | 
| **Integration APIs** | 8.8 (62 reviews) | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 3792 |
| **pCloud** | 8.2/10 | 137 |

#### File Management

| Feature | Box | pCloud | 
|---|---|---|
| **Device Syncing** | 8.6 (2964 reviews) | 8.9 (130 reviews) | 
| **Web Interface** | 8.7 (3321 reviews) | 8.3 (129 reviews) | 
| **File Type Support** | 8.9 (3273 reviews) | 8.7 (127 reviews) | 
| **Search** | 8.3 (3179 reviews) | 8.3 (125 reviews) | 
| **Mobile Apps** | 8.5 (2274 reviews) | 8.1 (121 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Box | pCloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (46 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (50 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (47 reviews) | Not enough data | 

#### Collaboration

| Feature | Box | pCloud | 
|---|---|---|
| **File following** | 8.7 (2852 reviews) | 8.2 (113 reviews) | 
| **File Sharing** | 9.1 (3440 reviews) | 8.8 (127 reviews) | 
| **Simultaneously Editing** | 7.8 (2649 reviews) | 7.8 (96 reviews) | 
| **Change Tracking / Audit Logs** | 8.3 (2564 reviews) | 7.9 (99 reviews) | 

#### Administration

| Feature | Box | pCloud | 
|---|---|---|
| **User and Role Management** | 8.8 (2016 reviews) | 8.1 (98 reviews) | 
| **Policies and Controls** | 8.7 (1872 reviews) | 8.1 (102 reviews) | 
| **Device Management** | 8.7 (1789 reviews) | 8.2 (100 reviews) | 
| **Storage Limits** | 8.6 (2045 reviews) | 8.4 (109 reviews) | 
| **Storage Zones** | 8.7 (1666 reviews) | 8.5 (95 reviews) | 
| **Security** | 9.1 (2151 reviews) | 8.6 (112 reviews) | 

#### Platform

| Feature | Box | pCloud | 
|---|---|---|
| **Performance and Reliability** | 8.9 (816 reviews) | 8.3 (26 reviews) | 
| **Reporting and Auditing** | 8.5 (613 reviews) | 7.2 (12 reviews) | 
| **System of Record Integration** | 8.6 (575 reviews) | 7.0 (11 reviews) | 
| **APIs** | 8.5 (498 reviews) | 4.4 (6 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **pCloud** | N/A | N/A |

#### Responses

| Feature | Box | pCloud | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Box | pCloud | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Box | pCloud | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Box | pCloud | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Box | pCloud | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Photo Management

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **pCloud** | 9.4/10 | 6 |

#### Agentic AI - Photo Management

| Feature | Box | pCloud | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 9.4 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (6 reviews) | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 143 |
| **pCloud** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Box | pCloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (15 reviews) | Not enough data | 
| **Decision Making** | 8.0 (15 reviews) | Not enough data | 

#### File Management

| Feature | Box | pCloud | 
|---|---|---|
| **File Type Support** | 9.1 (115 reviews) | Not enough data | 
| **Metadata** | 8.5 (96 reviews) | Not enough data | 
| **OCR Scanning** | 8.3 (93 reviews) | Not enough data | 
| **Versioning** | 8.7 (108 reviews) | Not enough data | 
| **Collaboration** | 9.0 (115 reviews) | Not enough data | 
| **Document Assembly** | 8.7 (102 reviews) | Not enough data | 
| **Form Creation** | 8.4 (93 reviews) | Not enough data | 
| **Portals and Sites** | 8.2 (91 reviews) | Not enough data | 
| **Disposition** | 8.4 (88 reviews) | Not enough data | 
| **Search** | 8.8 (114 reviews) | Not enough data | 
| **Web Interface** | 8.9 (108 reviews) | Not enough data | 
| **Mobile Apps** | 8.7 (106 reviews) | Not enough data | 

#### Workflow

| Feature | Box | pCloud | 
|---|---|---|
| **Process Automation** | 8.5 (97 reviews) | Not enough data | 
| **Conditions** | 8.3 (97 reviews) | Not enough data | 
| **Activities** | 8.4 (101 reviews) | Not enough data | 
| **Records Management** | 8.8 (101 reviews) | Not enough data | 
| **Case Management** | 8.6 (92 reviews) | Not enough data | 

#### Platform

| Feature | Box | pCloud | 
|---|---|---|
| **Internationalization** | 8.6 (92 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (113 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.6 (90 reviews) | Not enough data | 
| **System of Record Integration** | 8.8 (94 reviews) | Not enough data | 
| **APIs** | 8.6 (91 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **pCloud** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Box | pCloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)

**Unique to Box (3):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to pCloud (1):** [Photo Management Software](https://www.g2.com/categories/photo-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Box | pCloud | 
|---|---|---|
| **Small-Business** | 28.6% | 54.7% | 
| **Mid-Market** | 31.0% | 25.2% | 
| **Enterprise** | 40.4% | 20.1% | 

### By Industry

#### Box

- **Higher Education:** 9.3%
- **Information Technology and Services:** 7.5%
- **Computer Software:** 6.3%
- **Education Management:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 4.2%
- **Non-Profit Organization Management:** 2.8%
- **Research:** 2.6%
- **Accounting:** 2.4%
- **Other:** 49.4%

#### pCloud

- **Information Technology and Services:** 11.3%
- **Marketing and Advertising:** 11.3%
- **Higher Education:** 6.3%
- **Computer Software:** 3.8%
- **Telecommunications:** 3.8%
- **Photography:** 3.8%
- **Accounting:** 3.1%
- **Retail:** 3.1%
- **E-Learning:** 2.5%
- **Entertainment:** 2.5%
- **Other:** 48.4%

---
## Alternatives

### Alternatives to Box

- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1536 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (395 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (342 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (250 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (261 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31363 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10373 reviews)

### Alternatives to pCloud

- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10373 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (261 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31363 reviews)
- [Nextcloud](https://www.g2.com/products/nextcloud/reviews) — 4.4/5 stars (195 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1161 reviews)
- [Koofr](https://www.g2.com/products/koofr/reviews) — 4.4/5 stars (50 reviews)
- [Sync.com](https://www.g2.com/products/sync-com/reviews) — 4.0/5 stars (43 reviews)
- [DiskStation](https://www.g2.com/products/diskstation/reviews) — 4.6/5 stars (96 reviews)
- [SugarSync](https://www.g2.com/products/sugarsync/reviews) — 4.0/5 stars (80 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)

---
## Top Discussions

### Box

- Title: [How does this service differ from Dropbox?](https://www.g2.com/discussions/box-vs-dropbox) — 4 comments, 1 upvote
  > **Top comment:** "They are very similar.  Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features."
- Title: [Where is Box headed in the near future? Will it become an integrated service?](https://www.g2.com/discussions/where-is-box-headed-in-the-near-future-will-it-become-an-integrated-service) — 3 comments, 1 upvote
  > **Top comment:** "With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being..."
- Title: [how can i better improve my experience with this program?](https://www.g2.com/discussions/how-can-i-better-improve-my-experience-with-this-program) — 3 comments, 1 upvote
  > **Top comment:** "Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and..."
- Title: [Is there a way to sync multiple box accounts?](https://www.g2.com/discussions/is-there-a-way-to-sync-multiple-box-accounts) — 3 comments, 1 upvote
  > **Top comment:** "If you are a user on all three, they should show up.  You'd have to log into all three using whatever app you are using. If you can't make that happen in..."
- Title: [Is there any way this app could be cheaper?](https://www.g2.com/discussions/13847-is-there-any-way-this-app-could-be-cheaper) — 3 comments, 1 upvote
  > **Top comment:** "The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all..."

### pCloud

- Title: [Is pCloud any good?](https://www.g2.com/discussions/is-pcloud-any-good) — 2 comments, 1 upvote
  > **Top comment:** "pCloud is the best cloud service I have ever used, fast, reliable and affordable"
- Title: [pCloud Crypto Hack challenge](https://www.g2.com/discussions/pcloud-crypto-hack-challenge) — 2 comments, 1 upvote
  > **Top comment:** "Challenges must exist, but to respond to them must be more prepared."
- Title: [What is pCloud used for?](https://www.g2.com/discussions/pcloud-what-is-pcloud-used-for) — 1 comment
  > **Top comment:** "storing photos on cloud"
- Title: [Is pCloud better than Dropbox?](https://www.g2.com/discussions/is-pcloud-better-than-dropbox) — 1 comment
  > **Top comment:** "yes"
- Title: [What is pCloud used for?](https://www.g2.com/discussions/what-is-pcloud-used-for) — 1 comment
  > **Top comment:** "If your laptop hard drive gets too full you can move some of the files you don't use every day to PCloud and access them from "the cloud" whenever you need..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/box-vs-pcloud)