# Box vs OpenText Documentum Content Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Box excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate features like seamless integration with Excel and Outlook, which enhance document sharing and collaboration.
- **Users say** that OpenText Documentum Content Management is a robust solution, particularly for enterprises in regulated industries. Its ability to handle large volumes of documents and complex taxonomies is frequently highlighted, making it a strong contender for organizations with demanding content management needs.
- **Reviewers mention** that Box's implementation process is notably quick and straightforward, with many users finding the onboarding wizard helpful. This contrasts with OpenText Documentum, where some users have expressed challenges in setup and configuration, indicating a steeper learning curve.
- **According to verified reviews** , Box stands out for its strong security features, including granular permission settings and audit logs, which provide users peace of mind when sharing sensitive files. In comparison, while OpenText Documentum also offers security, users have noted that Box's controls feel more user-friendly and accessible.
- **G2 reviewers highlight** that Box's support quality is superior, with a score reflecting high satisfaction. Users have reported positive experiences with customer service, while OpenText Documentum's support has received mixed feedback, suggesting room for improvement in responsiveness and assistance.
- **Users note** that Box's collaboration features are particularly strong, with high ratings for document sharing and teamwork capabilities. In contrast, while OpenText Documentum provides solid functionality, some users feel that its collaboration tools are less intuitive, which can hinder team productivity.



| | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.7 out of 5 | 
| **Total Reviews** | 5,250 | 57 | 
| **Largest Market Segment** | Enterprise (40.4% of reviews) | Enterprise (60.7% of reviews) | 
| **Entry Level Price** | $5.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Box

Pros:
- Ease of Use (96 reviews)
- Security (57 reviews)

Cons:
- Slow Performance (30 reviews)
- Expensive (27 reviews)

### OpenText Documentum Content Management

Pros:
- Security (2 reviews)
- User-Friendly Interface (2 reviews)

Cons:
- Expensive (2 reviews)
- Training Required (2 reviews)

---
## Ratings Comparison
| Rating | Box | OpenText Documentum Content Management | 
|---|---|---|
  | **Meets Requirements** | 8.8 (4425 reviews) | 8.1 (48 reviews) | 
  | **Ease of Use** | 8.7 (4470 reviews) | 6.8 (49 reviews) | 
  | **Ease of Setup** | 8.7 (1126 reviews) | 5.5 (35 reviews) | 
  | **Ease of Admin** | 8.7 (1015 reviews) | 6.6 (32 reviews) | 
  | **Quality of Support** | 8.4 (3062 reviews) | 7.2 (47 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (908 reviews) | 6.8 (33 reviews) | 
  | **Product Direction (% positive)** | 7.7 (4317 reviews) | 4.4 (48 reviews) | 

---
## Pricing

### Box

#### Entry-Level Pricing

Plan: Business Starter

Price: $5.00 Per Month

Description: Secure file collaboration, storage and native e-signatures for up to 10 users

Key Features:
- 100 GB of storage
- 2 GB file upload
- 25 file versions

[Browse all 6 editions](https://www.g2.com/products/box/pricing)

#### Free Trial

Yes

### OpenText Documentum Content Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Box** | 9.2/10 | 101 |
| **OpenText Documentum Content Management** | N/A | N/A |

#### Signature Process

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Document Signing** | 9.2 (58 reviews) | Not enough data | 
| **Reminders and Expirations** | 9.1 (54 reviews) | Not enough data | 
| **Sign-In Process** | 9.3 (58 reviews) | Not enough data | 
| **Mobile Signatures** | 9.2 (57 reviews) | Not enough data | 
| **Signature Workflow** | 8.8 (55 reviews) | Not enough data | 
| **Bulk Digital Signatures ** | 9.2 (51 reviews) | Not enough data | 
| **Reporting** | 9.0 (55 reviews) | Not enough data | 
| **Signature Document Creation** | 9.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Signature

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Regulatory Compliance** | 9.0 (56 reviews) | Not enough data | 
| **Signature History and Audit** | 9.2 (56 reviews) | Not enough data | 
| **Enterprise Scalability** | 9.2 (55 reviews) | Not enough data | 

#### Platform

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Custom Branding** | 8.8 (65 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.2 (72 reviews) | Not enough data | 
| **Internationalization** | 9.1 (62 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (70 reviews) | Not enough data | 
| **Integration APIs** | 8.8 (62 reviews) | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 3785 |
| **OpenText Documentum Content Management** | N/A | N/A |

#### File Management

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Device Syncing** | 8.6 (2963 reviews) | Not enough data | 
| **Web Interface** | 8.7 (3321 reviews) | Not enough data | 
| **File Type Support** | 8.9 (3274 reviews) | Not enough data | 
| **Search** | 8.3 (3179 reviews) | Not enough data | 
| **Mobile Apps** | 8.5 (2275 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (46 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (50 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (47 reviews) | Not enough data | 

#### Collaboration

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **File following** | 8.7 (2853 reviews) | Not enough data | 
| **File Sharing** | 9.1 (3440 reviews) | Not enough data | 
| **Simultaneously Editing** | 7.8 (2650 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.3 (2564 reviews) | Not enough data | 

#### Administration

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **User and Role Management** | 8.8 (2016 reviews) | Not enough data | 
| **Policies and Controls** | 8.7 (1871 reviews) | Not enough data | 
| **Device Management** | 8.7 (1790 reviews) | Not enough data | 
| **Storage Limits** | 8.6 (2046 reviews) | Not enough data | 
| **Storage Zones** | 8.7 (1667 reviews) | Not enough data | 
| **Security** | 9.1 (2150 reviews) | Not enough data | 

#### Platform

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Performance and Reliability** | 8.9 (816 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.5 (613 reviews) | Not enough data | 
| **System of Record Integration** | 8.6 (575 reviews) | Not enough data | 
| **APIs** | 8.5 (498 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **OpenText Documentum Content Management** | N/A | N/A |

#### Responses

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 139 |
| **OpenText Documentum Content Management** | 7.7/10 | 28 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (15 reviews) | Not enough data | 
| **Decision Making** | 8.0 (15 reviews) | Not enough data | 

#### File Management

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **File Type Support** | 9.0 (114 reviews) | 8.5 (25 reviews) | 
| **Metadata** | 8.5 (96 reviews) | 8.6 (24 reviews) | 
| **OCR Scanning** | 8.3 (93 reviews) | 8.5 (14 reviews) | 
| **Versioning** | 8.7 (108 reviews) | 9.2 (23 reviews) | 
| **Collaboration** | 9.0 (115 reviews) | 6.7 (22 reviews) | 
| **Document Assembly** | 8.7 (101 reviews) | 7.6 (16 reviews) | 
| **Form Creation** | 8.4 (93 reviews) | 7.1 (15 reviews) | 
| **Portals and Sites** | 8.2 (91 reviews) | 6.9 (19 reviews) | 
| **Disposition** | 8.4 (88 reviews) | 7.0 (15 reviews) | 
| **Search** | 8.8 (113 reviews) | 8.1 (24 reviews) | 
| **Web Interface** | 8.9 (108 reviews) | 7.1 (23 reviews) | 
| **Mobile Apps** | 8.7 (106 reviews) | 5.6 (8 reviews) | 

#### Workflow

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Process Automation** | 8.5 (96 reviews) | 7.2 (23 reviews) | 
| **Conditions** | 8.3 (97 reviews) | 7.3 (23 reviews) | 
| **Activities** | 8.4 (101 reviews) | 7.8 (22 reviews) | 
| **Records Management** | 8.8 (101 reviews) | 7.6 (21 reviews) | 
| **Case Management** | 8.6 (92 reviews) | 7.4 (16 reviews) | 

#### Platform

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Internationalization** | 8.6 (92 reviews) | 8.5 (14 reviews) | 
| **Performance and Reliability** | 8.9 (112 reviews) | 7.4 (24 reviews) | 
| **Reporting and Auditing** | 8.6 (90 reviews) | 6.4 (23 reviews) | 
| **System of Record Integration** | 8.8 (94 reviews) | 7.2 (18 reviews) | 
| **APIs** | 8.6 (91 reviews) | 7.3 (20 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **OpenText Documentum Content Management** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)

**Unique to Box (2):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to OpenText Documentum Content Management (1):** [Document Management Software](https://www.g2.com/categories/document-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Box | OpenText Documentum Content Management | 
|---|---|---|
| **Small-Business** | 28.6% | 17.9% | 
| **Mid-Market** | 31.0% | 21.4% | 
| **Enterprise** | 40.4% | 60.7% | 

### By Industry

#### Box

- **Higher Education:** 9.3%
- **Information Technology and Services:** 7.5%
- **Computer Software:** 6.3%
- **Education Management:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 4.2%
- **Non-Profit Organization Management:** 2.8%
- **Research:** 2.6%
- **Accounting:** 2.4%
- **Other:** 49.3%

#### OpenText Documentum Content Management

- **Information Technology and Services:** 15.8%
- **Financial Services:** 8.8%
- **Oil & Energy:** 8.8%
- **Banking:** 5.3%
- **Accounting:** 3.5%
- **Computer & Network Security:** 3.5%
- **Computer Software:** 3.5%
- **Management Consulting:** 3.5%
- **Utilities:** 3.5%
- **Pharmaceuticals:** 3.5%
- **Other:** 40.4%

---
## Alternatives

### Alternatives to Box

- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (388 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (309 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (259 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48046 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31316 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10358 reviews)
- [Docusign](https://www.g2.com/products/docusign/reviews) — 4.5/5 stars (2609 reviews)

### Alternatives to OpenText Documentum Content Management

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (272 reviews)
- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (249 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [IBM FileNet Content Manager](https://www.g2.com/products/ibm-filenet-content-manager/reviews) — 4.0/5 stars (139 reviews)
- [DocuShare](https://www.g2.com/products/docushare/reviews) — 4.0/5 stars (132 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (309 reviews)
- [Oracle WebCenter Content](https://www.g2.com/products/oracle-webcenter-content/reviews) — 3.8/5 stars (99 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10358 reviews)

---
## Top Discussions

### Box

- Title: [How does this service differ from Dropbox?](https://www.g2.com/discussions/box-vs-dropbox) — 4 comments, 1 upvote
  > **Top comment:** "They are very similar.  Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features."
- Title: [Where is Box headed in the near future? Will it become an integrated service?](https://www.g2.com/discussions/where-is-box-headed-in-the-near-future-will-it-become-an-integrated-service) — 3 comments, 1 upvote
  > **Top comment:** "With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being..."
- Title: [how can i better improve my experience with this program?](https://www.g2.com/discussions/how-can-i-better-improve-my-experience-with-this-program) — 3 comments, 1 upvote
  > **Top comment:** "Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and..."
- Title: [Is there a way to sync multiple box accounts?](https://www.g2.com/discussions/is-there-a-way-to-sync-multiple-box-accounts) — 3 comments, 1 upvote
  > **Top comment:** "If you are a user on all three, they should show up.  You'd have to log into all three using whatever app you are using. If you can't make that happen in..."
- Title: [Is there any way this app could be cheaper?](https://www.g2.com/discussions/13847-is-there-any-way-this-app-could-be-cheaper) — 3 comments, 1 upvote
  > **Top comment:** "The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all..."

### OpenText Documentum Content Management

- Title: [Is Documentum dead?](https://www.g2.com/discussions/is-documentum-dead) — 1 comment
  > **Top comment:** "No"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/box-vs-opentext-documentum-content-management)