# Box, OpenText Content Management vs DocuWare Comparison | | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Star Rating** | 4.2 out of 5 | 4.1 out of 5 | 4.4 out of 5 | | **Total Reviews** | 5,237 | 68 | 247 | | **Largest Market Segment** | Enterprise (40.4% of reviews) | Enterprise (35.4% of reviews) | Mid-Market (42.7% of reviews) | | **Entry Level Price** | $5.00 Per Month | Contact Us | Contact Vendor for Pricing | --- ## Top Pros & Cons ### Box Pros: - Ease of Use (105 reviews) - Security (60 reviews) Cons: - Slow Performance (31 reviews) - Expensive (29 reviews) ### OpenText Content Management Pros: - Seamless Integration (5 reviews) - Content Management (4 reviews) Cons: - Training Required (4 reviews) - Learning Curve (3 reviews) ### DocuWare Pros: - Ease of Use (16 reviews) - Integrations (13 reviews) Cons: - Learning Curve (7 reviews) - Complexity (5 reviews) --- ## Ratings Comparison | Rating | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Meets Requirements** | 8.8 (4413 reviews) | 8.2 (57 reviews) | 9.0 (214 reviews) | | **Ease of Use** | 8.7 (4458 reviews) | 8.0 (57 reviews) | 8.8 (216 reviews) | | **Ease of Setup** | 8.7 (1119 reviews) | 7.0 (28 reviews) | 7.8 (80 reviews) | | **Ease of Admin** | 8.7 (1007 reviews) | 7.5 (28 reviews) | 8.2 (64 reviews) | | **Quality of Support** | 8.4 (3052 reviews) | 7.9 (55 reviews) | 8.9 (206 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (900 reviews) | 7.3 (27 reviews) | 9.0 (64 reviews) | | **Product Direction (% positive)** | 7.7 (4307 reviews) | 7.5 (57 reviews) | 9.4 (212 reviews) | --- ## Pricing ### Box #### Entry-Level Pricing Plan: Business Starter Price: $5.00 Per Month Description: Secure file collaboration, storage and native e-signatures for up to 10 users Key Features: - 100 GB of storage - 2 GB file upload - 25 file versions [Browse all 6 editions](https://www.g2.com/products/box/pricing) #### Free Trial Yes ### OpenText Content Management #### Entry-Level Pricing Plan: X1 Plan - Boost team productivity Price: Contact Us Description: Best-in-class content services platform—with ready-to-use business processes, integrated Microsoft Teams collaboration, viewing and automated security and governance. Key Features: - Document Management - Business Workspaces - Governance and Protection [Browse all 3 editions](https://www.g2.com/products/opentext-content-management/pricing) #### Free Trial No ### DocuWare #### Entry-Level Pricing Plan: Contact Vendor Price: Contact Vendor for Pricing [Learn more about DocuWare](https://www.g2.com/products/docuware/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### E-Signature | Product | Score | Reviews | |---|---|---| | **Box** | 9.2/10 | 102 | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | N/A | N/A | #### Signature Process | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Document Signing** | 9.2 (58 reviews) | Not enough data | Not enough data | | **Reminders and Expirations** | 9.1 (54 reviews) | Not enough data | Not enough data | | **Sign-In Process** | 9.3 (58 reviews) | Not enough data | Not enough data | | **Mobile Signatures** | 9.1 (58 reviews) | Not enough data | Not enough data | | **Signature Workflow** | 8.8 (55 reviews) | Not enough data | Not enough data | | **Bulk Digital Signatures ** | 9.2 (51 reviews) | Not enough data | Not enough data | | **Reporting** | 9.0 (55 reviews) | Not enough data | Not enough data | | **Signature Document Creation** | 9.3 (52 reviews) | Not enough data | Not enough data | #### Agentic AI - E-Signature | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Security and Scalability | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Regulatory Compliance** | 9.0 (56 reviews) | Not enough data | Not enough data | | **Signature History and Audit** | 9.2 (56 reviews) | Not enough data | Not enough data | | **Enterprise Scalability** | 9.2 (55 reviews) | Not enough data | Not enough data | #### Platform | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Custom Branding** | 8.8 (66 reviews) | Not enough data | Not enough data | | **User, Role, and Access Management** | 9.2 (73 reviews) | Not enough data | Not enough data | | **Internationalization** | 9.1 (62 reviews) | Not enough data | Not enough data | | **Performance and Reliability** | 9.3 (70 reviews) | Not enough data | Not enough data | | **Integration APIs** | 8.8 (63 reviews) | Not enough data | Not enough data | ### Cloud Content Collaboration | Product | Score | Reviews | |---|---|---| | **Box** | 8.6/10 | 3771 | | **OpenText Content Management** | 8.0/10 | 17 | | **DocuWare** | 8.8/10 | 15 | #### File Management | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Device Syncing** | 8.6 (2960 reviews) | 8.0 (14 reviews) | 8.2 (11 reviews) | | **Web Interface** | 8.7 (3318 reviews) | 7.8 (12 reviews) | 9.1 (11 reviews) | | **File Type Support** | 8.9 (3273 reviews) | 8.1 (12 reviews) | 9.4 (11 reviews) | | **Search** | 8.3 (3174 reviews) | 7.9 (11 reviews) | 9.7 (11 reviews) | | **Mobile Apps** | 8.5 (2271 reviews) | 8.3 (13 reviews) | 8.9 (11 reviews) | #### Agentic AI - Cloud Content Collaboration | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Autonomous Task Execution** | 7.2 (46 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 8.0 (50 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 7.6 (47 reviews) | Not enough data | Not enough data | #### Collaboration | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **File following** | 8.7 (2852 reviews) | 7.9 (13 reviews) | 9.5 (11 reviews) | | **File Sharing** | 9.1 (3430 reviews) | 8.2 (12 reviews) | 9.4 (11 reviews) | | **Simultaneously Editing** | 7.8 (2644 reviews) | 8.0 (11 reviews) | 8.0 (11 reviews) | | **Change Tracking / Audit Logs** | 8.3 (2559 reviews) | 7.4 (13 reviews) | 9.1 (11 reviews) | #### Administration | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **User and Role Management** | 8.8 (2008 reviews) | 8.3 (10 reviews) | 9.4 (11 reviews) | | **Policies and Controls** | 8.7 (1865 reviews) | 7.9 (13 reviews) | 9.2 (11 reviews) | | **Device Management** | 8.7 (1789 reviews) | 8.2 (10 reviews) | 7.3 (11 reviews) | | **Storage Limits** | 8.6 (2044 reviews) | 7.5 (10 reviews) | 8.3 (11 reviews) | | **Storage Zones** | 8.7 (1666 reviews) | 7.6 (12 reviews) | 8.5 (11 reviews) | | **Security** | 9.1 (2141 reviews) | 8.2 (10 reviews) | 9.4 (11 reviews) | #### Platform | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Performance and Reliability** | 8.9 (816 reviews) | 8.2 (14 reviews) | 8.8 (13 reviews) | | **Reporting and Auditing** | 8.5 (613 reviews) | 8.1 (13 reviews) | 8.5 (13 reviews) | | **System of Record Integration** | 8.6 (575 reviews) | 8.8 (11 reviews) | 8.8 (13 reviews) | | **APIs** | 8.5 (498 reviews) | 8.2 (14 reviews) | 8.3 (12 reviews) | ### Document Scanning | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | 8.8/10 | 23 | #### Edit | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **File Type** | Not enough data | Not enough data | 9.1 (20 reviews) | | **Color** | Not enough data | Not enough data | 8.4 (20 reviews) | | **Crop** | Not enough data | Not enough data | 8.4 (19 reviews) | | **Size** | Not enough data | Not enough data | 8.2 (19 reviews) | #### Logistics | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Upload** | Not enough data | Not enough data | 9.0 (22 reviews) | | **Email Attachment** | Not enough data | Not enough data | 8.8 (22 reviews) | | **Direct Send** | Not enough data | Not enough data | 8.9 (21 reviews) | | **Document Management** | Not enough data | Not enough data | 9.7 (21 reviews) | | **Search** | Not enough data | Not enough data | 9.3 (20 reviews) | ### Workflow Management | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | 8.1/10 | 21 | #### Setup | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Activities** | Not enough data | Not enough data | 8.2 (19 reviews) | | **Flows** | Not enough data | Not enough data | 8.4 (19 reviews) | | **Dependencies** | Not enough data | Not enough data | 7.8 (19 reviews) | | **Notifications** | Not enough data | Not enough data | 8.4 (19 reviews) | #### Management | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Updates** | Not enough data | Not enough data | 8.1 (19 reviews) | | **Audit Trail** | Not enough data | Not enough data | 8.3 (19 reviews) | | **Integration** | Not enough data | Not enough data | 8.2 (19 reviews) | #### Generative AI | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 7.6 (16 reviews) | #### Agentic AI - Workflow Management | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### AP Automation | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | 8.9/10 | 106 | #### Invoice Management | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Capture** | Not enough data | Not enough data | 9.3 (95 reviews) ✓ Verified | | **Supplier Portal** | Not enough data | Not enough data | 8.2 (12 reviews) | | **Repository** | Not enough data | Not enough data | 9.2 (95 reviews) ✓ Verified | #### Invoice Processing | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Matching** | Not enough data | Not enough data | 9.0 (92 reviews) ✓ Verified | | **Payments** | Not enough data | Not enough data | 8.9 (87 reviews) ✓ Verified | | **Workflows** | Not enough data | Not enough data | 9.1 (92 reviews) ✓ Verified | | **Tax Compliance** | Not enough data | Not enough data | 8.6 (20 reviews) | #### Analytics | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Due Dates** | Not enough data | Not enough data | 9.1 (90 reviews) ✓ Verified | | **Benchmarking** | Not enough data | Not enough data | Feature Not Available | | **KPIs** | Not enough data | Not enough data | 9.2 (86 reviews) ✓ Verified | #### Integration | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Accounting** | Not enough data | Not enough data | 9.0 (91 reviews) ✓ Verified | | **Payment Integration** | Not enough data | Not enough data | 8.9 (87 reviews) ✓ Verified | | **ERP** | Not enough data | Not enough data | 9.0 (89 reviews) ✓ Verified | #### Risk | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Analysis** | Not enough data | Not enough data | Feature Not Available | | **Identification** | Not enough data | Not enough data | Feature Not Available | | **Scoring** | Not enough data | Not enough data | Feature Not Available | #### Recovery | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Recoup** | Not enough data | Not enough data | Feature Not Available | | **Reporting** | Not enough data | Not enough data | 7.9 (11 reviews) | #### Audit | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Filters** | Not enough data | Not enough data | 8.9 (11 reviews) | | **Post Audits** | Not enough data | Not enough data | Feature Not Available | | **Overpayments** | Not enough data | Not enough data | 9.3 (9 reviews) | | **Duplicates** | Not enough data | Not enough data | 9.6 (13 reviews) | #### Fraud | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Vendor Checks** | Not enough data | Not enough data | Feature Not Available | | **Data Generation** | Not enough data | Not enough data | 8.9 (11 reviews) | | **Monitoring** | Not enough data | Not enough data | Feature Not Available | #### Agentic AI - AP Automation | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | N/A | N/A | #### Responses | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | Not enough data | | **Route To Human** | Not enough data | Not enough data | Not enough data | | **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | #### Automation - AI Agents | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | | **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | Not enough data | | **Document Processing** | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | #### Platform | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Conversation Editor** | Not enough data | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | Not enough data | | **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | #### Autonomy - AI Agents | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | | **Task Execution** | Not enough data | Not enough data | Not enough data | | **Problem Solving** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### OCR | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | 8.4/10 | 15 | #### Operating System | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **PC Operating System** | Not enough data | Not enough data | 9.0 (14 reviews) | | **Mac Operating System** | Not enough data | Not enough data | 7.1 (14 reviews) | | **Linux Operating System** | Not enough data | Not enough data | 6.7 (13 reviews) | #### Document Processing | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **File Type** | Not enough data | Not enough data | 9.4 (14 reviews) | | **Data Extraction** | Not enough data | Not enough data | 9.0 (14 reviews) | | **Mobile Capability** | Not enough data | Not enough data | 8.5 (14 reviews) | | **Intelligent Processing** | Not enough data | Not enough data | 8.7 (14 reviews) | | **Image Enhancement** | Not enough data | Not enough data | 8.7 (14 reviews) | #### Platform Additional Functionality | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Integration** | Not enough data | Not enough data | 8.8 (14 reviews) | | **File Conversion** | Not enough data | Not enough data | 8.8 (14 reviews) | | **Windows and Mac** | Not enough data | Not enough data | 7.7 (14 reviews) | #### Agentic AI - OCR | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | 8.5/10 | 11 | #### Customization | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Custom Fields** | Not enough data | Not enough data | 9.0 (10 reviews) | | **Conditional Logic** | Not enough data | Not enough data | 8.5 (10 reviews) | | **Multi-page Forms** | Not enough data | Not enough data | 9.3 (10 reviews) | | **Design** | Not enough data | Not enough data | 9.0 (10 reviews) | #### Additional Functionality | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Embedded Forms** | Not enough data | Not enough data | 9.0 (10 reviews) | | **Offline Capability** | Not enough data | Not enough data | 6.3 (10 reviews) | | **Notifications** | Not enough data | Not enough data | 9.3 (10 reviews) | | **Payments** | Not enough data | Not enough data | 7.3 (10 reviews) | | **Mobile Forms** | Not enough data | Not enough data | 8.7 (10 reviews) | ### Engineering Document Management | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | N/A | N/A | #### Data Management | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Document Identification** | Not enough data | Not enough data | Not enough data | | **Workflows** | Not enough data | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | Not enough data | #### Dashboards | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Resource-based Reports** | Not enough data | Not enough data | Not enough data | | **Data Visualization and Analysis** | Not enough data | Not enough data | Not enough data | | **Quality-Based Reports** | Not enough data | Not enough data | Not enough data | | **Automated Dashboards** | Not enough data | Not enough data | Not enough data | #### Collaboration | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Change Tracking** | Not enough data | Not enough data | Not enough data | | **Simultaneous Access** | Not enough data | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | Not enough data | | **Commenting on Documents** | Not enough data | Not enough data | Not enough data | #### Security | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Authorization** | Not enough data | Not enough data | Not enough data | | **QR Code** | Not enough data | Not enough data | Not enough data | | **Updates on Files** | Not enough data | Not enough data | Not enough data | ### Intelligent Document Processing (IDP) | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | N/A | N/A | #### Data Capture | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Multi-format Support** | Not enough data | Not enough data | Not enough data | | **OCR Capabilities** | Not enough data | Not enough data | Not enough data | #### Data Extraction | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Entity Recognition** | Not enough data | Not enough data | Not enough data | | **Text Classification** | Not enough data | Not enough data | Not enough data | #### Data Validation | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Accuracy Checking** | Not enough data | Not enough data | Not enough data | #### Workflow Automation | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Batch Processing** | Not enough data | Not enough data | Not enough data | | **Process Integration** | Not enough data | Not enough data | Not enough data | #### Document Management | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Search Functionality** | Not enough data | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | Not enough data | #### Machine Learning | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Custom Model Training** | Not enough data | Not enough data | Not enough data | #### Natural Language Processing | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | #### Semantic Analysis | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Contextual Understanding** | Not enough data | Not enough data | Not enough data | #### Data Integration | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **API Support** | Not enough data | Not enough data | Not enough data | #### Security | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Compliance Standards** | Not enough data | Not enough data | Not enough data | | **Data Encryption** | Not enough data | Not enough data | Not enough data | ### Enterprise Content Management (ECM) | Product | Score | Reviews | |---|---|---| | **Box** | 8.6/10 | 134 | | **OpenText Content Management** | 8.1/10 | 51 | | **DocuWare** | 8.8/10 | 171 | #### Agentic AI - Enterprise Content Management (ECM) | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Autonomous Task Execution** | 7.3 (15 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 8.0 (14 reviews) | Not enough data | Not enough data | | **Decision Making** | 7.9 (14 reviews) | Not enough data | Not enough data | #### File Management | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **File Type Support** | 9.0 (114 reviews) | 8.4 (43 reviews) | 9.1 (147 reviews) | | **Metadata** | 8.5 (96 reviews) | 8.3 (40 reviews) | 8.8 (140 reviews) | | **OCR Scanning** | 8.3 (93 reviews) | 8.4 (35 reviews) | 8.9 (140 reviews) | | **Versioning** | 8.8 (107 reviews) | 8.5 (41 reviews) | 8.9 (139 reviews) | | **Collaboration** | 9.0 (112 reviews) | 8.1 (38 reviews) | 8.8 (139 reviews) | | **Document Assembly** | 8.6 (99 reviews) | 8.0 (41 reviews) | 8.6 (138 reviews) | | **Form Creation** | 8.4 (93 reviews) | 7.8 (37 reviews) | 9.0 (130 reviews) | | **Portals and Sites** | 8.2 (91 reviews) | 7.9 (38 reviews) | 8.6 (132 reviews) | | **Disposition** | 8.4 (88 reviews) | 8.1 (37 reviews) | 8.7 (125 reviews) | | **Search** | 8.8 (113 reviews) | 7.7 (41 reviews) | 8.8 (147 reviews) | | **Web Interface** | 8.9 (108 reviews) | 8.0 (41 reviews) | 8.8 (142 reviews) | | **Mobile Apps** | 8.7 (105 reviews) | 7.4 (28 reviews) | 8.8 (124 reviews) | #### Workflow | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Process Automation** | 8.4 (95 reviews) | 7.9 (38 reviews) | 9.0 (137 reviews) | | **Conditions** | 8.3 (97 reviews) | 7.7 (37 reviews) | 8.9 (133 reviews) | | **Activities** | 8.4 (100 reviews) | 7.9 (37 reviews) | 8.7 (135 reviews) | | **Records Management** | 8.8 (100 reviews) | 8.5 (41 reviews) | 8.8 (144 reviews) | | **Case Management** | 8.6 (91 reviews) | 8.2 (33 reviews) | 8.8 (131 reviews) | #### Platform | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Internationalization** | 8.6 (92 reviews) | 8.3 (33 reviews) | 9.0 (128 reviews) | | **Performance and Reliability** | 8.9 (110 reviews) | 7.9 (43 reviews) | 8.8 (147 reviews) | | **Reporting and Auditing** | 8.6 (90 reviews) | 8.2 (41 reviews) | 8.6 (136 reviews) | | **System of Record Integration** | 8.7 (90 reviews) | 8.1 (37 reviews) | 8.9 (138 reviews) | | **APIs** | 8.6 (91 reviews) | 8.1 (36 reviews) | 8.7 (128 reviews) | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **Box** | N/A | N/A | | **OpenText Content Management** | N/A | N/A | | **DocuWare** | N/A | N/A | #### Agentic AI - AI Agents | Feature | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Unique to Box (2):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [E-Signature Software](https://www.g2.com/categories/e-signature) **Unique to OpenText Content Management (1):** [Document Management Software](https://www.g2.com/categories/document-management) **Unique to DocuWare (8):** [Document Management Software](https://www.g2.com/categories/document-management), [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp), [Engineering Document Management Software](https://www.g2.com/categories/engineering-document-management), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Document Scanning Software](https://www.g2.com/categories/document-scanning), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [OCR Software](https://www.g2.com/categories/ocr), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) --- ## Reviewer Demographics ### By Company Size | Segment | Box | OpenText Content Management | DocuWare | |---|---|---|---| | **Small-Business** | 28.6% | 33.8% | 26.5% | | **Mid-Market** | 30.9% | 30.8% | 42.7% | | **Enterprise** | 40.4% | 35.4% | 30.8% | ### By Industry #### Box - **Higher Education:** 9.3% - **Information Technology and Services:** 7.5% - **Computer Software:** 6.3% - **Education Management:** 5.6% - **Marketing and Advertising:** 5.6% - **Financial Services:** 4.4% - **Hospital & Health Care:** 4.2% - **Non-Profit Organization Management:** 2.8% - **Research:** 2.6% - **Accounting:** 2.4% - **Other:** 49.3% #### OpenText Content Management - **Information Technology and Services:** 12.3% - **Computer Software:** 7.7% - **Oil & Energy:** 7.7% - **Financial Services:** 6.2% - **Transportation/Trucking/Railroad:** 4.6% - **Pharmaceuticals:** 4.6% - **Marketing and Advertising:** 4.6% - **Accounting:** 3.1% - **Computer & Network Security:** 3.1% - **Defense & Space:** 3.1% - **Other:** 43.1% #### DocuWare - **Information Technology and Services:** 8.6% - **Pharmaceuticals:** 8.6% - **Insurance:** 3.4% - **Management Consulting:** 3.4% - **Construction:** 3.4% - **Accounting:** 3.4% - **Real Estate:** 3.0% - **Financial Services:** 3.0% - **Non-Profit Organization Management:** 2.6% - **Telecommunications:** 2.6% - **Other:** 57.9% --- ## Alternatives ### Alternatives to Box - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1534 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1245 reviews) - [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (386 reviews) - [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (308 reviews) - [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews) - [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (254 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47929 reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31270 reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10339 reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) — 4.5/5 stars (2598 reviews) ### Alternatives to OpenText Content Management - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1245 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (272 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews) - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10339 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5814 reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31270 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews) - [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.5/5 stars (1157 reviews) - [Sanity](https://www.g2.com/products/sanity/reviews) — 4.7/5 stars (915 reviews) ### Alternatives to DocuWare - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1245 reviews) - [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.5/5 stars (172 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (272 reviews) - [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (386 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews) - [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (308 reviews) - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1922 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1805 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7043 reviews) --- ## Top Discussions ### Box - Title: [How does this service differ from Dropbox?](https://www.g2.com/discussions/box-vs-dropbox) — 4 comments, 1 upvote > **Top comment:** "They are very similar. Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features." - Title: [Where is Box headed in the near future? Will it become an integrated service?](https://www.g2.com/discussions/where-is-box-headed-in-the-near-future-will-it-become-an-integrated-service) — 3 comments, 1 upvote > **Top comment:** "With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being..." - Title: [how can i better improve my experience with this program?](https://www.g2.com/discussions/how-can-i-better-improve-my-experience-with-this-program) — 3 comments, 1 upvote > **Top comment:** "Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and..." - Title: [Is there a way to sync multiple box accounts?](https://www.g2.com/discussions/is-there-a-way-to-sync-multiple-box-accounts) — 3 comments, 1 upvote > **Top comment:** "If you are a user on all three, they should show up. You'd have to log into all three using whatever app you are using. If you can't make that happen in..." - Title: [Is there any way this app could be cheaper?](https://www.g2.com/discussions/13847-is-there-any-way-this-app-could-be-cheaper) — 3 comments, 1 upvote > **Top comment:** "The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all..." ### OpenText Content Management No discussions available for this product. ### DocuWare - Title: [What are the primary business benefits of DocuWare?](https://www.g2.com/discussions/business-benefits-e4662c7c-e096-43a9-bf60-1885a5ab23b4) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "From our many conversations with customers, we’ve identified three strategic benefits common to almost all: 1. Taking big steps in digital..." - Title: [Is DocuWare secure?](https://www.g2.com/discussions/security-9d7bf0c7-4155-4861-814c-5a6c2b9c3001) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all..." - Title: [Does DocuWare integrate with other applications and hardware?](https://www.g2.com/discussions/integrations-ec11360e-fe7c-4a8e-b7bc-41cceaafc838) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access..." - Title: [What benefits does DocuWare offer in purchasing?](https://www.g2.com/discussions/what-benefits-does-docuware-offer-in-purchasing) — 1 comment > **Top comment:** "As a leader in the ECM space, DocuWare’s DMS solutions are scalable in both cost & usage. We will save you money and increase business productivity and..." - Title: [How much does DocuWare cost?](https://www.g2.com/discussions/how-much-does-docuware-cost) — 1 comment > **Top comment:** "DocuWare Cloud is priced based on number of users and storage load. DocuWare’s proven cloud-based solutions are totally scalable and for every dollar..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/box-vs-opentext-content-management-vs-docuware)