# Box vs OpenText Content Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Box excels in user satisfaction, boasting a significantly higher overall score compared to OpenText Content Management. Users appreciate Box's ability to handle large media files efficiently, with one reviewer noting its reliability in managing sensitive production materials without upload failures.
- **Users say** that Box's implementation process is notably quick and intuitive, making it easier for teams to get started. Recent feedback highlights how users can seamlessly organize files into folders based on specific projects, enhancing day-to-day usability.
- **Reviewers mention** that Box offers superior support features, with a focus on precise permission controls. This allows organizations to set different access rights for various teams, which is particularly beneficial for managing sensitive information across different user groups.
- **According to verified reviews** , OpenText Content Management has robust features that facilitate document organization and collaboration. Users appreciate its seamless integration capabilities, which help streamline workflows across the organization, although it lacks the same level of recent user engagement as Box.
- **G2 reviewers highlight** that Box's ease of use is a standout feature, with high ratings for its web interface and mobile apps. Users find it straightforward to navigate and manage documents, which enhances productivity in daily tasks.
- **Users report** that while OpenText Content Management has valuable features, it faces challenges in user satisfaction and support quality compared to Box. Some users have noted that the tool can be complex to set up, which may hinder its effectiveness for teams looking for a quick solution.



| | Box | OpenText Content Management | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 5,233 | 68 | 
| **Largest Market Segment** | Enterprise (40.4% of reviews) | Enterprise (35.4% of reviews) | 
| **Entry Level Price** | $5.00 Per Month | Contact Us | 

---
## Top Pros & Cons

### Box

Pros:
- Ease of Use (105 reviews)
- Security (60 reviews)

Cons:
- Slow Performance (31 reviews)
- Expensive (29 reviews)

### OpenText Content Management

Pros:
- Seamless Integration (5 reviews)
- Content Management (4 reviews)

Cons:
- Training Required (4 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | Box | OpenText Content Management | 
|---|---|---|
  | **Meets Requirements** | 8.8 (4412 reviews) | 8.2 (57 reviews) | 
  | **Ease of Use** | 8.7 (4457 reviews) | 8.0 (57 reviews) | 
  | **Ease of Setup** | 8.7 (1118 reviews) | 7.0 (28 reviews) | 
  | **Ease of Admin** | 8.7 (1006 reviews) | 7.5 (28 reviews) | 
  | **Quality of Support** | 8.4 (3051 reviews) | 7.9 (55 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (899 reviews) | 7.3 (27 reviews) | 
  | **Product Direction (% positive)** | 7.7 (4306 reviews) | 7.5 (57 reviews) | 

---
## Pricing

### Box

#### Entry-Level Pricing

Plan: Business Starter

Price: $5.00 Per Month

Description: Secure file collaboration, storage and native e-signatures for up to 10 users

Key Features:
- 100 GB of storage
- 2 GB file upload
- 25 file versions

[Browse all 6 editions](https://www.g2.com/products/box/pricing)

#### Free Trial

Yes

### OpenText Content Management

#### Entry-Level Pricing

Plan: X1 Plan - Boost team productivity

Price: Contact Us

Description: Best-in-class content services platform—with ready-to-use business processes, integrated Microsoft Teams collaboration, viewing and automated security and governance. 

Key Features:
- Document Management
- Business Workspaces
- Governance and Protection

[Browse all 3 editions](https://www.g2.com/products/opentext-content-management/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Box** | 9.2/10 | 101 |
| **OpenText Content Management** | N/A | N/A |

#### Signature Process

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Document Signing** | 9.2 (58 reviews) | Not enough data | 
| **Reminders and Expirations** | 9.1 (54 reviews) | Not enough data | 
| **Sign-In Process** | 9.3 (58 reviews) | Not enough data | 
| **Mobile Signatures** | 9.1 (58 reviews) | Not enough data | 
| **Signature Workflow** | 8.8 (55 reviews) | Not enough data | 
| **Bulk Digital Signatures ** | 9.2 (51 reviews) | Not enough data | 
| **Reporting** | 9.0 (55 reviews) | Not enough data | 
| **Signature Document Creation** | 9.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Signature

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Regulatory Compliance** | 9.0 (56 reviews) | Not enough data | 
| **Signature History and Audit** | 9.2 (56 reviews) | Not enough data | 
| **Enterprise Scalability** | 9.2 (55 reviews) | Not enough data | 

#### Platform

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Custom Branding** | 8.8 (65 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.2 (72 reviews) | Not enough data | 
| **Internationalization** | 9.0 (61 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (69 reviews) | Not enough data | 
| **Integration APIs** | 8.8 (62 reviews) | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 3769 |
| **OpenText Content Management** | 8.0/10 | 17 |

#### File Management

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Device Syncing** | 8.6 (2959 reviews) | 8.0 (14 reviews) | 
| **Web Interface** | 8.7 (3317 reviews) | 7.8 (12 reviews) | 
| **File Type Support** | 8.9 (3272 reviews) | 8.1 (12 reviews) | 
| **Search** | 8.3 (3173 reviews) | 7.9 (11 reviews) | 
| **Mobile Apps** | 8.5 (2270 reviews) | 8.3 (13 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (46 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (50 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (46 reviews) | Not enough data | 

#### Collaboration

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **File following** | 8.7 (2851 reviews) | 7.9 (13 reviews) | 
| **File Sharing** | 9.1 (3429 reviews) | 8.2 (12 reviews) | 
| **Simultaneously Editing** | 7.8 (2643 reviews) | 8.0 (11 reviews) | 
| **Change Tracking / Audit Logs** | 8.3 (2558 reviews) | 7.4 (13 reviews) | 

#### Administration

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **User and Role Management** | 8.8 (2007 reviews) | 8.3 (10 reviews) | 
| **Policies and Controls** | 8.7 (1864 reviews) | 7.9 (13 reviews) | 
| **Device Management** | 8.7 (1788 reviews) | 8.2 (10 reviews) | 
| **Storage Limits** | 8.6 (2043 reviews) | 7.5 (10 reviews) | 
| **Storage Zones** | 8.7 (1665 reviews) | 7.6 (12 reviews) | 
| **Security** | 9.1 (2140 reviews) | 8.2 (10 reviews) | 

#### Platform

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Performance and Reliability** | 8.9 (815 reviews) | 8.2 (14 reviews) | 
| **Reporting and Auditing** | 8.5 (612 reviews) | 8.1 (13 reviews) | 
| **System of Record Integration** | 8.6 (574 reviews) | 8.8 (11 reviews) | 
| **APIs** | 8.5 (498 reviews) | 8.2 (14 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **OpenText Content Management** | N/A | N/A |

#### Responses

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 134 |
| **OpenText Content Management** | 8.1/10 | 51 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (14 reviews) | Not enough data | 
| **Decision Making** | 7.9 (14 reviews) | Not enough data | 

#### File Management

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **File Type Support** | 9.0 (114 reviews) | 8.4 (43 reviews) | 
| **Metadata** | 8.5 (96 reviews) | 8.3 (40 reviews) | 
| **OCR Scanning** | 8.3 (93 reviews) | 8.4 (35 reviews) | 
| **Versioning** | 8.8 (107 reviews) | 8.5 (41 reviews) | 
| **Collaboration** | 9.0 (112 reviews) | 8.1 (38 reviews) | 
| **Document Assembly** | 8.6 (99 reviews) | 8.0 (41 reviews) | 
| **Form Creation** | 8.4 (93 reviews) | 7.8 (37 reviews) | 
| **Portals and Sites** | 8.2 (91 reviews) | 7.9 (38 reviews) | 
| **Disposition** | 8.4 (88 reviews) | 8.1 (37 reviews) | 
| **Search** | 8.8 (113 reviews) | 7.7 (41 reviews) | 
| **Web Interface** | 8.9 (108 reviews) | 8.0 (41 reviews) | 
| **Mobile Apps** | 8.7 (105 reviews) | 7.4 (28 reviews) | 

#### Workflow

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Process Automation** | 8.4 (95 reviews) | 7.9 (38 reviews) | 
| **Conditions** | 8.3 (97 reviews) | 7.7 (37 reviews) | 
| **Activities** | 8.4 (100 reviews) | 7.9 (37 reviews) | 
| **Records Management** | 8.8 (100 reviews) | 8.5 (41 reviews) | 
| **Case Management** | 8.6 (91 reviews) | 8.2 (33 reviews) | 

#### Platform

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Internationalization** | 8.6 (92 reviews) | 8.3 (33 reviews) | 
| **Performance and Reliability** | 8.9 (110 reviews) | 7.9 (43 reviews) | 
| **Reporting and Auditing** | 8.6 (90 reviews) | 8.2 (41 reviews) | 
| **System of Record Integration** | 8.7 (90 reviews) | 8.1 (37 reviews) | 
| **APIs** | 8.6 (91 reviews) | 8.1 (36 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **OpenText Content Management** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Box | OpenText Content Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)

**Unique to Box (2):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to OpenText Content Management (1):** [Document Management Software](https://www.g2.com/categories/document-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Box | OpenText Content Management | 
|---|---|---|
| **Small-Business** | 28.6% | 33.8% | 
| **Mid-Market** | 30.9% | 30.8% | 
| **Enterprise** | 40.4% | 35.4% | 

### By Industry

#### Box

- **Higher Education:** 9.3%
- **Information Technology and Services:** 7.5%
- **Computer Software:** 6.3%
- **Education Management:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 4.2%
- **Non-Profit Organization Management:** 2.8%
- **Research:** 2.6%
- **Accounting:** 2.4%
- **Other:** 49.3%

#### OpenText Content Management

- **Information Technology and Services:** 12.3%
- **Computer Software:** 7.7%
- **Oil & Energy:** 7.7%
- **Financial Services:** 6.2%
- **Transportation/Trucking/Railroad:** 4.6%
- **Pharmaceuticals:** 4.6%
- **Marketing and Advertising:** 4.6%
- **Accounting:** 3.1%
- **Computer & Network Security:** 3.1%
- **Defense & Space:** 3.1%
- **Other:** 43.1%

---
## Alternatives

### Alternatives to Box

- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1534 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1245 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (386 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.3/5 stars (302 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (254 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47896 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31272 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10338 reviews)
- [Docusign](https://www.g2.com/products/docusign/reviews) — 4.5/5 stars (2598 reviews)

### Alternatives to OpenText Content Management

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1245 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (272 reviews)
- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (247 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10338 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5813 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31272 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.5/5 stars (1157 reviews)

---
## Top Discussions

### Box

- Title: [How does this service differ from Dropbox?](https://www.g2.com/discussions/box-vs-dropbox) — 4 comments, 1 upvote
  > **Top comment:** "They are very similar.  Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features."
- Title: [Where is Box headed in the near future? Will it become an integrated service?](https://www.g2.com/discussions/where-is-box-headed-in-the-near-future-will-it-become-an-integrated-service) — 3 comments, 1 upvote
  > **Top comment:** "With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being..."
- Title: [how can i better improve my experience with this program?](https://www.g2.com/discussions/how-can-i-better-improve-my-experience-with-this-program) — 3 comments, 1 upvote
  > **Top comment:** "Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and..."
- Title: [Is there a way to sync multiple box accounts?](https://www.g2.com/discussions/is-there-a-way-to-sync-multiple-box-accounts) — 3 comments, 1 upvote
  > **Top comment:** "If you are a user on all three, they should show up.  You'd have to log into all three using whatever app you are using. If you can't make that happen in..."
- Title: [Is there any way this app could be cheaper?](https://www.g2.com/discussions/13847-is-there-any-way-this-app-could-be-cheaper) — 3 comments, 1 upvote
  > **Top comment:** "The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all..."

### OpenText Content Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/box-vs-opentext-content-management)