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# Box vs NetDocuments Comparison - What are their main differences?

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Pricing

**Box**
Free Trial

**$5.00** Per Month · Business Starter

**$15.00** Per Month · Business

**$25.00** Per Month · Business Plus

**$35.00** Per Month · Enterprise

**$50.00** Per Month · Enterprise Plus

**Contact Us** · Enterprise Advanced

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**NetDocuments**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Box**
$$$$$

**NetDocuments**
$$$$$

Average Discount

**Box**
14%

**NetDocuments**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Box** 6 months
Based on 100 responses

**NetDocuments** 6 months
Based on 100 responses

Return on Investment

**Box** 6 months
Based on 100 responses

**NetDocuments** 6 months
Based on 100 responses

 ![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box")

 ![NetDocuments](https://images.g2crowd.com/uploads/product/hd_favicon/41e0fc2e9dea19ddc16a0453208112e1/netdocuments.svg "NetDocuments")

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**Pros & Cons**
from reviews

**Box**
[
Ease of Use (105)
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews)[
Security (60)
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews)[
Slow Performance (31)
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews)[
Expensive (29)
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews)

**NetDocuments**
[
Document Management (1)
](https://www.g2.com/products/netdocuments/reviews?filters%5Bsentiment_snippet%5D=1506993&qs=pros-and-cons#reviews)[
Ease of Creation (1)
](https://www.g2.com/products/netdocuments/reviews?filters%5Bsentiment_snippet%5D=1507214&qs=pros-and-cons#reviews)[
Billing Issues (1)
](https://www.g2.com/products/netdocuments/reviews?filters%5Bsentiment_snippet%5D=1506893&qs=pros-and-cons#reviews)[
Cost Increase (1)
](https://www.g2.com/products/netdocuments/reviews?filters%5Bsentiment_snippet%5D=1507176&qs=pros-and-cons#reviews)

Integrations

**Box**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c881a67a70c82d18103462fd21275ec1/appomni.png "Product Avatar Image")

AppOmni

](https://www.g2.com/products/appomni/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f972a2c87e06845d7e603ede176c7bc7/appsheet.png "Product Avatar Image")

AppSheet

](https://www.g2.com/products/appsheet/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[
View all
](https://www.g2.com/products/box/integrations)

**NetDocuments**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_536bfe455c9049017c0b61e8d6ef2997/centerbase%282%29.png "Product Avatar Image")

Centerbase

](https://www.g2.com/products/centerbase/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image")

Claude

](https://www.g2.com/products/claude/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5754bf98477983306e9baccae60b9cb9/cocounsel-legal.png "Product Avatar Image")

CoCounsel Legal

](https://www.g2.com/products/cocounsel-legal/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image")

Docusign

](https://www.g2.com/products/docusign/reviews)[
View all
](https://www.g2.com/products/netdocuments/integrations)

Screenshots

**Box**
 ![Box screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/179278/Welcome-to-Intelligent-Content-Management.png)

**NetDocuments**
 ![NetDocuments screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1779883/NetDocuments-Homepage%282%29.png)

**Ratings**
from reviews

Meets Requirements

**Box**

**8.8** /10

Based on 4,444 responses

**NetDocuments**

**8.3** /10

Based on 32 responses

Ease of Use

**Box**

**8.7** /10

Based on 4,530 responses

**NetDocuments**

**8.0** /10

Based on 32 responses

Ease of Setup

**Box**

**8.7** /10

Based on 1,186 responses

**NetDocuments**

**7.4** /10

Based on 13 responses

Ease of Admin

**Box**

**8.7** /10

Based on 1,026 responses

**NetDocuments**

**7.6** /10

Based on 11 responses

Quality of Support

**Box**

**8.4** /10

Based on 3,077 responses

**NetDocuments**

**7.7** /10

Based on 27 responses

Has the product been a good partner in doing business?

**Box**

**8.7** /10

Based on 918 responses

**NetDocuments**

**8.6** /10

Based on 11 responses

Product Direction (% positive)

**Box**

**7.7** /10

Based on 4,333 responses

**NetDocuments**

**8.5** /10

Based on 31 responses

**Features**
ratings from reviews

E-Signature

**9.2** /10

Based on 122 responses

Not enough data

Cloud Content Collaboration

**8.5** /10

Based on 3,843 responses

Not enough data

Enterprise Content Management (ECM)

**8.6** /10

Based on 168 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
28.8%

Mid-Market(51-1000 emp.)
30.9%

Enterprise(\> 1000 emp.)
40.4%

Small-Business(50 or fewer emp.)
28.8%

Mid-Market(51-1000 emp.)
30.9%

Enterprise(\> 1000 emp.)
40.4%

Small-Business(50 or fewer emp.)
45.9%

Mid-Market(51-1000 emp.)
40.5%

Enterprise(\> 1000 emp.)
13.5%

Small-Business(50 or fewer emp.)
45.9%

Mid-Market(51-1000 emp.)
40.5%

Enterprise(\> 1000 emp.)
13.5%

**Reviewers' Industry**

[![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box")](https://www.g2.com/products/box/reviews)
Box

Higher Education
9.2%

Information Technology and Services
7.6%

Computer Software
6.3%

Education Management
5.6%

Marketing and Advertising
5.5%

Other
65.8%

[![NetDocuments](https://images.g2crowd.com/uploads/product/hd_favicon/41e0fc2e9dea19ddc16a0453208112e1/netdocuments.svg "NetDocuments")](https://www.g2.com/products/netdocuments/reviews)
NetDocuments

Law Practice
48.6%

Legal Services
24.3%

Venture Capital & Private Equity
5.4%

Real Estate
5.4%

Renewables & Environment
2.7%

Other
13.5%

Alternatives

**Box Alternatives**

 ![Progress ShareFile](https://images.g2crowd.com/uploads/product/hd_favicon/0f72809916b93e221e68872730635739/progress-sharefile.svg "Progress ShareFile")

[
Progress ShareFile
](/products/progress-sharefile/reviews)

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

[
Laserfiche
](/products/laserfiche/reviews)

 ![iManage Work](https://images.g2crowd.com/uploads/product/hd_favicon/e55d757a195abe94be51287f2f16e2ac/imanage-work.png "iManage Work")

[
iManage
](/products/imanage-work/reviews)

 ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace")

[
Google Workspace
](/products/google-workspace/reviews)

**NetDocuments Alternatives**

 ![iManage Work](https://images.g2crowd.com/uploads/product/hd_favicon/e55d757a195abe94be51287f2f16e2ac/imanage-work.png "iManage Work")

[
iManage
](/products/imanage-work/reviews)

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

[
Laserfiche
](/products/laserfiche/reviews)

 ![Clio Manage](https://images.g2crowd.com/uploads/product/hd_favicon/251fb6cb5e14a78abc04e611673b135d/clio-clio-manage.svg "Clio Manage")

[
Clio Manage
](/products/clio-clio-manage/reviews)

 ![Progress ShareFile](https://images.g2crowd.com/uploads/product/hd_favicon/0f72809916b93e221e68872730635739/progress-sharefile.svg "Progress ShareFile")

[
Progress ShareFile
](/products/progress-sharefile/reviews)

## Box vs NetDocuments FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Box vs NetDocuments?

Box stands out for its higher G2 rating, larger review volume, and stronger Ease of Setup and Quality of Support scores compared to NetDocuments.

| [Box](https://www.g2.com/products/box/reviews) | [NetDocuments](https://www.g2.com/products/netdocuments/reviews) |
| --- | --- |
| 4.2/5 (5,260 reviews) | 3.9/5 (34 reviews) |
| Enterprise | Mid-Market |
| 8.7 | 7.0 |
| 8.4 | 7.5 |
| Strong security and permission controls | Document management and ease of use |

### How do the pricing models of Box and NetDocuments compare?

Box is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to NetDocuments.

- **Box:** Reviewers frequently cite Box as offering strong value for its security, integrations, and collaboration features, though some mention higher costs for advanced features.
- **NetDocuments:** Reviewers note concerns about insufficient storage within quoted prices and mention cost increases as a trade-off, especially for smaller firms.
- **Switching reasons:** Recent reviews highlight that buyers move to Box for its more predictable pricing and broader feature set, while NetDocuments is sometimes chosen for legal-specific document management despite higher costs.

### What are the best alternatives to Box and NetDocuments?

The top three alternatives to Box and NetDocuments are iManage, Progress ShareFile, and Laserfiche.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Box](https://www.g2.com/products/box/reviews) | 4.2/5 (5,260 reviews) | Enterprise | Pricing is competitive for core features, but advanced security and compliance add-ons increase costs. | Strong security and permission controls |
| [NetDocuments](https://www.g2.com/products/netdocuments/reviews) | 3.9/5 (34 reviews) | Mid-Market | Reviewers cite concerns about storage limits and cost increases for additional features. | Document management and ease of use |
| [iManage](https://www.g2.com/products/imanage-work/reviews) | 4.4/5 (342 reviews) | Mid-Market | — | Robust document management for legal and professional services |
| [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) | 4.2/5 (1,542 reviews) | Small-Business | — | Secure file sharing and client collaboration |
| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1,247 reviews) | Mid-Market | — | Advanced workflow automation and document management |

### Which Cloud Content Collaboration features should I prioritize when comparing Box and NetDocuments?

Buyers comparing Box and NetDocuments should prioritize security and permission controls, integration ecosystem, ease of setup, file sharing, and document management.

- **Security and permission controls:** Box is frequently cited for strong security and granular permission settings; NetDocuments is also recognized for secure document management.
- **Integration ecosystem:** Box integrates with Slack (30 all-time mentions), Microsoft 365 (18), and Google Workspace (15); NetDocuments is noted for Outlook integration in recent reviews.
- **Ease of setup:** Box scores 8.7, NetDocuments 7.0 on Ease of Setup.
- **File sharing:** Both products are used for file sharing, with Box highlighted for external sharing and permission management.
- **Document management:** NetDocuments is frequently cited for document management in legal and professional contexts.

### What are the pros and cons of Box vs NetDocuments?

Box's headline strength is its security and permission controls, while NetDocuments is recognized for document management and ease of use.

- **Box strengths:** Strong security and granular permission controls, robust integration ecosystem, reliable file sharing, and centralized document management.
- **Box trade-offs:** Reviewers mention higher costs for advanced features, occasional slow performance with large files, and a learning curve for complex permission settings.
- **NetDocuments strengths:** Effective document management, ease of use for legal workflows, and Outlook integration.
- **NetDocuments trade-offs:** Reviewers cite insufficient storage in base pricing, cost increases for additional features, setup difficulty, and less robust customer support (1 all-time mention for poor support).

### Is Box or NetDocuments better for small businesses?

Box is the better fit for small businesses, supported by its broader adoption and positive sentiment in the small-business segment.

- **Box:** Largest segment is Enterprise, but recent reviews from small-business users highlight ease of setup, strong integrations, and value for money.
- **NetDocuments:** Largest segment is Mid-Market, with small-business reviewers noting higher setup complexity and cost concerns.

### Which Cloud Content Collaboration platform has better integrations?

Box is favored by reviewers for its broader and more frequently cited integrations compared to NetDocuments.

- **Box:** 30 all-time G2 reviews mention its Slack integration, 18 mention Microsoft 365, and 15 mention Google Workspace.
- **NetDocuments:** Outlook integration is highlighted in recent reviews, especially for legal workflows.

### How do Box and NetDocuments compare on customer support?

Box and NetDocuments are rated within 0.9 points on Quality of Support, with Box at 8.4 and NetDocuments at 7.5, indicating near parity.

- **Box:** Reviewers consistently cite responsive support, helpful onboarding, and strong documentation, with a Quality of Support score of 8.4.
- **NetDocuments:** Reviewers note generally positive support experiences but mention occasional challenges with setup and limited support for complex implementations, with a Quality of Support score of 7.5.

### Which is easier to implement, Box or NetDocuments?

Box is easier to implement than NetDocuments, with a 1.7-point higher Ease of Setup score (8.7 vs 7.0).

- **Box:** Reviewers describe a straightforward setup process, easy onboarding, and minimal technical effort for basic configurations.
- **NetDocuments:** Reviewers report a steeper learning curve, more complex setup, and the need for specialized expertise or third-party assistance for optimal configuration.

### Which product has better File Sharing?

Box is rated higher for File Sharing, with reviewers highlighting its permission controls and external sharing capabilities.

- **Box:** Frequently cited for secure file sharing, granular permission settings, and ease of sharing large files; reviewers highlight its external sharing features and integration with Microsoft 365 and Slack.
- **NetDocuments:** Reviewers note secure document sharing and integration with Outlook, but mention limitations in storage and file management as trade-offs.