Compare Box and Guru 
At a Glance
Market Segments
Enterprise (40.6% of reviews)
Mid-Market (56.6% of reviews)
Entry-Level Pricing
$5.00 Per Month
Contact Us
Box
Star Rating
(5,198)4.2 out of 5
Market Segments
Enterprise (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansGuru
Star Rating
(2,313)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Box excels in its ease of implementation, with many users highlighting its ability to roll out across teams with minimal onboarding friction. This makes it a solid choice for organizations looking for a straightforward setup process.
- Users say that Guru stands out for its knowledge management capabilities, particularly its ability to eliminate the "shoulder-tapping" culture by providing a single, verified source of truth. This feature is especially appreciated by teams that rely on accurate and accessible information.
- Reviewers mention that Box offers a clean interface that simplifies file management, making it user-friendly even for those who may not be technically inclined. This aspect is crucial for teams that need to collaborate without extensive training.
- According to verified reviews, Guru's verification feature is a game-changer for maintaining accurate information. Users appreciate how it keeps knowledge sharing simple and reliable, which is vital for teams that depend on up-to-date data.
- G2 reviewers highlight that Box integrates smoothly with various enterprise applications, such as CRM and email tools, enhancing its utility in a corporate environment. This integration capability is a significant advantage for businesses looking to streamline their workflows.
- Users report that Guru's ease of use and helpful AI tools make it a favorite among teams, particularly for those who value quick access to information and efficient collaboration. This user-friendly approach is essential for maintaining productivity in fast-paced work settings.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Free Trial
Box
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.8
4,393
9.3
1,885
Ease of Use
8.7
4,437
9.3
1,907
Ease of Setup
8.7
1,100
9.3
921
Ease of Admin
8.7
989
9.0
476
Quality of Support
8.4
3,033
9.4
1,484
Has the product been a good partner in doing business?
8.7
881
9.4
429
Product Direction (% positive)
7.7
4,289
9.2
1,783
Features by Category
Signature Process
9.2
57
Not enough data
9.1
53
Not enough data
9.3
57
Not enough data
9.1
57
Not enough data
8.8
54
Not enough data
9.2
50
Not enough data
9.0
54
Not enough data
9.3
51
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
55
Not enough data
9.2
55
Not enough data
9.2
54
Not enough data
Platform
8.8
64
Not enough data
9.2
71
Not enough data
9.0
60
Not enough data
9.3
68
Not enough data
8.8
61
Not enough data
File Management
8.6
2952
Not enough data
8.7
3315
Not enough data
8.9
3272
Not enough data
8.3
3172
Not enough data
8.5
2270
Not enough data
Agentic AI - Cloud Content Collaboration
7.3
47
Not enough data
8.0
51
Not enough data
7.6
47
Not enough data
Collaboration
8.7
2852
Not enough data
9.1
3416
Not enough data
7.8
2642
Not enough data
8.3
2557
Not enough data
Administration
8.8
2005
Not enough data
8.7
1861
Not enough data
8.7
1789
Not enough data
8.6
2043
Not enough data
8.7
1666
Not enough data
9.1
2134
Not enough data
Platform
8.9
813
Not enough data
8.5
611
Not enough data
8.6
573
Not enough data
8.5
497
Not enough data
Content Management
Not enough data
9.6
91
Not enough data
9.5
93
Not enough data
9.5
89
Content Discovery
Not enough data
9.5
93
Not enough data
9.5
90
Not enough data
9.5
88
Not enough data
9.2
86
Not enough data
9.6
85
Not enough data
9.5
86
Generative AI
Not enough data
9.4
48
Not enough data
9.4
50
Administration
Not enough data
9.3
644
Not enough data
9.2
640
Not enough data
9.2
634
Knowledge Management
Not enough data
9.7
762
Not enough data
9.3
708
Not enough data
9.2
672
Compliance
Not enough data
9.3
656
Not enough data
9.3
626
Not enough data
9.3
623
Not enough data
9.2
600
Customer Support
Not enough data
9.3
731
Not enough data
9.2
691
Not enough data
9.1
616
Data Security
Not enough data
9.2
602
Not enough data
9.3
596
Not enough data
9.3
620
Not enough data
9.2
603
Administration
Not enough data
9.2
649
Not enough data
9.3
671
Not enough data
9.5
738
Generative AI
Not enough data
9.1
460
Knowledge Pages
Not enough data
9.0
659
Not enough data
9.1
615
Not enough data
9.1
658
Not enough data
8.9
556
Not enough data
8.9
516
Not enough data
9.1
528
Knowledge Dissemination
Not enough data
9.0
641
Not enough data
9.1
638
Not enough data
9.5
714
Not enough data
9.2
686
Not enough data
9.2
552
Not enough data
9.2
554
Not enough data
9.4
557
Not enough data
9.0
529
Not enough data
9.2
537
Agentic AI - Knowledge Base
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
9.0
82
Compatibility
Not enough data
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Agentic AI - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Search Queries
Not enough data
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.3
80
AI powered search - Enterprise Search Software
Not enough data
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Functionality
Not enough data
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Compatibility - Enterprise Search Software
Not enough data
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Functionality - Enterprise Search Software
Not enough data
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Search Queries - Enterprise Search Software
Not enough data
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Responses
Not enough data
9.2
43
Not enough data
9.2
43
Not enough data
8.9
46
Automation - AI Agents
Not enough data
8.7
39
Not enough data
8.7
43
Not enough data
8.7
43
Not enough data
9.0
44
Not enough data
9.1
42
Platform
Not enough data
9.1
42
Not enough data
9.2
42
Not enough data
9.2
44
Autonomy - AI Agents
Not enough data
9.1
44
Not enough data
9.1
43
Not enough data
9.1
45
Not enough data
9.2
44
Generative AI
Not enough data
8.9
46
Not enough data
9.0
44
Customization - AI Agent Builders
Not enough data
10.0
6
Not enough data
9.7
5
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
5
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
7.5
16
Not enough data
8.1
15
Not enough data
8.0
15
Not enough data
File Management
9.0
113
Not enough data
8.5
96
Not enough data
8.3
93
Not enough data
8.7
106
Not enough data
8.9
111
Not enough data
8.6
99
Not enough data
8.4
93
Not enough data
8.2
91
Not enough data
8.4
88
Not enough data
8.9
112
Not enough data
9.0
108
Not enough data
8.7
105
Not enough data
Workflow
8.4
95
Not enough data
8.3
97
Not enough data
8.5
100
Not enough data
8.8
100
Not enough data
8.6
91
Not enough data
Platform
8.6
92
Not enough data
9.0
108
Not enough data
8.6
90
Not enough data
8.7
89
Not enough data
8.6
91
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and Guru are categorized as AI Agents For Business Operations
Unique Categories
Box is categorized as Enterprise Content Management (ECM), E-Signature, and Cloud Content Collaboration
Guru is categorized as Knowledge Base, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.5%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.7%
Computer Software
14.3%
Information Technology and Services
10.7%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 Comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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