Compare Box and DocSend
At a Glance
Market Segments
Enterprise (40.4% of reviews)
Small-Business (76.5% of reviews)
Entry-Level Pricing
$5.00 Per Month
From $10 user/month
Box
Star Rating
(5,229)4.2 out of 5
Market Segments
Enterprise (40.4% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plans
DocSend
Star Rating
(587)4.6 out of 5
Market Segments
Small-Business (76.5% of reviews)
Pros & Cons
Entry-Level Pricing
From $10 user/month
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Box excels in handling large media files, making it a reliable choice for users in industries like broadcasting. Users appreciate its ability to manage sensitive production materials without upload failures, highlighting its secure permission controls as a standout feature.
- Users say that DocSend shines in providing visibility into document engagement, which is particularly beneficial for sales teams. Reviewers love the ability to track who viewed a file and how long they spent on it, helping them prioritize follow-ups and enhance sales conversations.
- According to verified reviews, Box offers a more affordable entry-level price point, making it accessible for larger teams or enterprises. Users find it effective for organizing client-related documents, with features that allow for easy folder management based on project modules.
- Reviewers mention that DocSend's file importing process is seamless, with drag-and-drop functionality and bulk folder imports that maintain structure. This feature is particularly praised for its utility in managing larger data rooms, making it a favorite among users who frequently share complex documents.
- G2 reviewers highlight that while Box has a solid overall satisfaction score, it faces challenges in user experience compared to DocSend. Users note that DocSend's interface is more intuitive, contributing to a smoother day-to-day usability, especially for those new to document sharing tools.
- Users report that both platforms have strong support, but DocSend edges out with higher ratings in quality of support. Reviewers appreciate the responsiveness and helpfulness of DocSend's support team, which enhances their overall experience with the product.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
DocSend
PERSONAL
From $10
user/month
For entrepreneurs
- Real-time Content Tracking
- Instant Notifications
- Live Present
Free Trial
Box
Free Trial is available
DocSend
Free Trial is available
Ratings
Meets Requirements
8.8
4,412
8.9
431
Ease of Use
8.7
4,457
9.0
435
Ease of Setup
8.7
1,118
8.9
224
Ease of Admin
8.7
1,006
8.6
180
Quality of Support
8.4
3,050
8.9
335
Has the product been a good partner in doing business?
8.7
898
8.8
175
Product Direction (% positive)
7.7
4,305
8.9
399
Features by Category
Signature Process
9.2
58
8.7
83
|
Verified
9.1
54
8.1
64
9.3
58
8.8
81
|
Verified
9.1
58
8.4
75
|
Verified
8.8
55
8.5
67
9.2
51
8.2
47
9.0
55
8.6
56
9.3
52
8.4
61
Agentic AI - E-Signature
Not enough data
8.7
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
8.8
10
Not enough data
9.0
10
Security and Scalability
9.0
56
8.9
61
|
Verified
9.2
56
8.9
68
|
Verified
9.2
55
9.0
45
Platform
8.8
65
8.0
50
|
Verified
9.2
72
8.6
50
9.0
61
8.3
37
9.3
69
9.1
62
|
Verified
8.8
62
8.3
31
File Management
8.6
2959
9.1
64
8.7
3317
9.0
72
8.9
3272
8.8
72
8.3
3173
8.8
69
8.5
2270
Feature Not Available
Agentic AI - Cloud Content Collaboration
7.2
46
8.8
14
8.0
51
8.9
14
7.6
46
8.7
14
Collaboration
8.7
2851
Feature Not Available
9.1
3429
9.3
75
7.8
2643
Feature Not Available
8.3
2558
Feature Not Available
Administration
8.8
2007
9.1
65
8.7
1864
9.0
63
8.7
1788
Feature Not Available
8.6
2043
Feature Not Available
8.7
1665
Feature Not Available
9.1
2140
9.3
69
Platform
8.9
815
9.3
69
8.5
612
8.5
66
8.6
574
8.0
55
8.5
498
Feature Not Available
Document Creation
Not enough data
8.3
35
Not enough data
Feature Not Available
Not enough data
8.4
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
96
|
Verified
Workflow
Not enough data
Feature Not Available
Not enough data
8.5
81
|
Verified
Not enough data
Feature Not Available
Analytics
Not enough data
9.4
133
|
Verified
Not enough data
9.1
124
|
Verified
Not enough data
9.0
131
|
Verified
Administration and Platform
Not enough data
8.6
108
|
Verified
Not enough data
8.9
125
|
Verified
Not enough data
8.3
60
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
61
|
Verified
Generative AI
Not enough data
9.0
14
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
7.7
62
Platform Basics
Not enough data
8.6
79
Not enough data
7.9
70
Not enough data
8.4
73
Platform Content
Not enough data
8.8
86
Platform Data
Not enough data
8.4
84
Platform Performance
Not enough data
8.1
74
Not enough data
8.1
65
Platform Basics
Not enough data
9.8
9
Not enough data
9.4
9
Not enough data
10.0
9
Platform Content
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
10.0
9
Platform Additional Functionality
Not enough data
10.0
9
Not enough data
10.0
9
Agentic AI - Screen and Video Capture
Not enough data
10.0
7
Content
Not enough data
Feature Not Available
Not enough data
8.6
23
Not enough data
9.4
22
Not enough data
8.8
23
Not enough data
Feature Not Available
Collaboration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Features
Not enough data
9.5
14
Not enough data
9.6
14
Not enough data
9.4
14
Not enough data
9.0
14
Not enough data
9.5
14
Not enough data
Feature Not Available
Organization
Not enough data
9.7
15
Not enough data
9.8
14
Not enough data
9.8
14
Customization
Not enough data
9.0
14
Not enough data
9.6
14
Not enough data
Feature Not Available
Analytics
Not enough data
Feature Not Available
Not enough data
9.7
15
Not enough data
9.7
15
Agentic AI - Enterprise Content Management (ECM)
7.3
15
Not enough data
8.0
14
Not enough data
7.9
14
Not enough data
File Management
9.0
114
Not enough data
8.5
96
Not enough data
8.3
93
Not enough data
8.8
107
Not enough data
9.0
112
Not enough data
8.6
99
Not enough data
8.4
93
Not enough data
8.2
91
Not enough data
8.4
88
Not enough data
8.8
113
Not enough data
8.9
108
Not enough data
8.7
105
Not enough data
Workflow
8.4
95
Not enough data
8.3
97
Not enough data
8.4
100
Not enough data
8.8
100
Not enough data
8.6
91
Not enough data
Platform
8.6
92
Not enough data
8.9
110
Not enough data
8.6
90
Not enough data
8.7
90
Not enough data
8.6
91
Not enough data
Agentic AI - Sales Enablement
Not enough data
8.7
19
Not enough data
8.9
19
Not enough data
8.9
19
Content Management
Not enough data
9.0
132
Not enough data
8.8
100
Not enough data
Feature Not Available
Not enough data
8.4
106
Not enough data
9.0
125
Analytics
Not enough data
8.9
130
Not enough data
8.9
123
Not enough data
8.8
115
Not enough data
8.9
121
Learning Management - Sales Enablement
Not enough data
8.8
19
Not enough data
9.0
19
Not enough data
9.1
19
Revenue Enablement - Sales Enablement
Not enough data
9.1
20
Not enough data
8.9
19
Not enough data
9.1
20
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and DocSend are categorized as E-Signature and Cloud Content Collaboration
Unique Categories
Box is categorized as AI Agents For Business Operations and Enterprise Content Management (ECM)
DocSend is categorized as Video Communications, Virtual Data Room (VDR), Sales Enablement, Screen and Video Capture, Proposal, and Client Portal
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DocSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.3%
Information Technology and Services
7.5%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.6%
Other
65.7%
Computer Software
16.4%
Information Technology and Services
11.6%
Financial Services
7.3%
Internet
5.8%
Marketing and Advertising
5.3%
Other
53.6%
Alternatives
Discussions
How does this service differ from Dropbox?
4 Comments
DL
They are very similar. Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features.Read more
Where is Box headed in the near future? Will it become an integrated service?
3 Comments
MM
With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being...Read more
how can i better improve my experience with this program?
3 Comments
DV
Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and...Read more
DocSend has no discussions with answers
