Compare Box and DocSend 
Featured Products
At a Glance
Market Segments
Enterprise (40.6% of reviews)
Small-Business (75.9% of reviews)
Entry-Level Pricing
$5.00 Per Month
From $10 user/month
Box
Star Rating
(5,198)4.2 out of 5
Market Segments
Enterprise (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansDocSend
Star Rating
(589)4.6 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
From $10 user/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Box excels in security features, with users praising its two-factor authentication and AES encryption for protecting sensitive data. This focus on security is a significant advantage for businesses that prioritize data confidentiality.
- Users say that Box offers a seamless experience for document management and collaboration, highlighting its ability to simplify workflows and facilitate easy sharing. Many appreciate the integration with Google Drive, making it a versatile choice for teams needing robust collaboration tools.
- Reviewers mention that DocSend stands out for its document protection and control, with users noting its effectiveness in maintaining confidentiality and providing maximum control over business files. This makes it particularly appealing for organizations that handle sensitive information.
- According to verified reviews, DocSend is recognized for its user-friendly interface, with many users finding it easy to navigate and utilize for their document processes. This ease of use is a key factor for small businesses looking for straightforward solutions.
- G2 reviewers highlight that Box has a significantly larger user base, with nearly 5,000 reviews compared to DocSend's 544. This extensive feedback provides a more reliable insight into Box's performance and user satisfaction over time.
- Users report that while DocSend has a higher star rating, Box's overall G2 Score reflects a broader range of user experiences, indicating that it may be a better fit for larger enterprises seeking comprehensive cloud content collaboration solutions.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
DocSend
PERSONAL
From $10
user/month
For entrepreneurs
- Real-time Content Tracking
- Instant Notifications
- Live Present
Free Trial
Box
Free Trial is available
DocSend
Free Trial is available
Ratings
Meets Requirements
8.8
4,393
8.9
434
Ease of Use
8.7
4,437
9.0
438
Ease of Setup
8.7
1,100
8.9
228
Ease of Admin
8.7
989
8.6
179
Quality of Support
8.4
3,033
8.9
338
Has the product been a good partner in doing business?
8.7
881
8.8
174
Product Direction (% positive)
7.7
4,289
9.0
404
Features by Category
Signature Process
9.2
57
8.7
84
|
Verified
9.1
53
8.1
65
9.3
57
8.8
82
|
Verified
9.1
57
8.4
76
|
Verified
8.8
54
8.5
68
9.2
50
8.2
48
9.0
54
8.6
57
9.3
51
8.4
62
Agentic AI - E-Signature
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
9.1
11
Security and Scalability
9.0
55
8.9
62
|
Verified
9.2
55
8.9
69
|
Verified
9.2
54
9.1
46
Platform
8.8
64
8.0
51
|
Verified
9.2
71
8.6
51
9.0
60
8.4
38
9.3
68
9.2
63
|
Verified
8.8
61
8.3
32
File Management
8.6
2952
9.1
68
8.7
3315
9.1
76
8.9
3272
8.9
76
8.3
3172
8.9
73
8.5
2270
Feature Not Available
Agentic AI - Cloud Content Collaboration
7.3
47
9.1
18
8.0
51
9.2
18
7.6
47
9.0
18
Collaboration
8.7
2852
Feature Not Available
9.1
3416
9.3
79
7.8
2642
Feature Not Available
8.3
2557
Feature Not Available
Administration
8.8
2005
9.2
69
8.7
1861
9.1
67
8.7
1789
Feature Not Available
8.6
2043
Feature Not Available
8.7
1666
Feature Not Available
9.1
2134
9.3
73
Platform
8.9
813
9.3
73
8.5
611
8.5
70
8.6
573
8.1
59
8.5
497
Feature Not Available
Document Creation
Not enough data
8.3
36
Not enough data
Feature Not Available
Not enough data
8.4
96
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
97
|
Verified
Workflow
Not enough data
Feature Not Available
Not enough data
8.6
82
|
Verified
Not enough data
Feature Not Available
Analytics
Not enough data
9.4
134
|
Verified
Not enough data
9.1
125
|
Verified
Not enough data
9.0
132
|
Verified
Administration and Platform
Not enough data
8.6
109
|
Verified
Not enough data
8.9
126
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
|
Verified
Generative AI
Not enough data
9.1
15
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
7.7
62
Platform Basics
Not enough data
8.6
79
Not enough data
7.9
70
Not enough data
8.4
73
Platform Content
Not enough data
8.8
86
Platform Data
Not enough data
8.4
84
Platform Performance
Not enough data
8.1
74
Not enough data
8.1
65
Platform Basics
Not enough data
9.8
11
Not enough data
9.5
11
Not enough data
10.0
11
Platform Content
Not enough data
9.1
11
Not enough data
Feature Not Available
Not enough data
10.0
11
Platform Additional Functionality
Not enough data
10.0
11
Not enough data
10.0
11
Agentic AI - Screen and Video Capture
Not enough data
10.0
9
Content
Not enough data
Feature Not Available
Not enough data
8.8
27
Not enough data
9.5
26
Not enough data
9.0
27
Not enough data
Feature Not Available
Collaboration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
27
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Features
Not enough data
9.6
18
Not enough data
9.7
18
Not enough data
9.5
18
Not enough data
9.2
18
Not enough data
9.6
18
Not enough data
Feature Not Available
Organization
Not enough data
9.7
19
Not enough data
9.8
18
Not enough data
9.8
18
Customization
Not enough data
9.1
18
Not enough data
9.7
18
Not enough data
Feature Not Available
Analytics
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
9.7
19
Agentic AI - Enterprise Content Management (ECM)
7.5
16
Not enough data
8.1
15
Not enough data
8.0
15
Not enough data
File Management
9.0
113
Not enough data
8.5
96
Not enough data
8.3
93
Not enough data
8.7
106
Not enough data
8.9
111
Not enough data
8.6
99
Not enough data
8.4
93
Not enough data
8.2
91
Not enough data
8.4
88
Not enough data
8.9
112
Not enough data
9.0
108
Not enough data
8.7
105
Not enough data
Workflow
8.4
95
Not enough data
8.3
97
Not enough data
8.5
100
Not enough data
8.8
100
Not enough data
8.6
91
Not enough data
Platform
8.6
92
Not enough data
9.0
108
Not enough data
8.6
90
Not enough data
8.7
89
Not enough data
8.6
91
Not enough data
Agentic AI - Sales Enablement
Not enough data
8.9
23
Not enough data
9.1
23
Not enough data
9.1
23
Content Management
Not enough data
9.0
136
Not enough data
8.8
103
Not enough data
Feature Not Available
Not enough data
8.5
110
Not enough data
9.1
129
Analytics
Not enough data
8.9
134
Not enough data
9.0
127
Not enough data
8.9
119
Not enough data
8.9
125
Learning Management - Sales Enablement
Not enough data
9.0
23
Not enough data
9.2
23
Not enough data
9.2
23
Revenue Enablement - Sales Enablement
Not enough data
9.1
24
Not enough data
9.1
23
Not enough data
9.2
24
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and DocSend are categorized as E-Signature and Cloud Content Collaboration
Unique Categories
Box is categorized as AI Agents For Business Operations and Enterprise Content Management (ECM)
DocSend is categorized as Video Communications, Virtual Data Room (VDR), Sales Enablement, Screen and Video Capture, Proposal, and Client Portal
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DocSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.5%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.7%
Computer Software
16.3%
Information Technology and Services
11.6%
Financial Services
7.2%
Internet
6.5%
Marketing and Advertising
5.1%
Other
53.3%
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 Comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
DocSend has no discussions with answers
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