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At a Glance
Market Segments
Enterprise (40.7% of reviews)
Small-Business (77.6% of reviews)
Entry-Level Pricing
$5.00 Per Month
From $10 user/month
Box
Star Rating
(5,144)4.2 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansDocSend
Star Rating
(568)4.6 out of 5
Market Segments
Small-Business (77.6% of reviews)
Pros & Cons
Entry-Level Pricing
From $10 user/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Box excels in document signing capabilities, scoring 9.2 compared to DocSend's 8.5. Reviewers mention that Box's signature workflow is intuitive and efficient, making it a preferred choice for users who prioritize seamless signing processes.
- Reviewers mention that DocSend shines in ease of use, with a score of 9.0 versus Box's 8.7. Users on G2 highlight that DocSend's user interface is straightforward, allowing for quick onboarding and minimal training for new users.
- Users say that Box offers superior performance and reliability, scoring 9.3 compared to DocSend's 9.1. Reviewers appreciate Box's consistent uptime and fast document retrieval, which is crucial for businesses that rely on timely access to files.
- G2 users report that Box provides robust file sharing features, scoring 9.1 against DocSend's 9.2. However, reviewers mention that while both platforms are effective, DocSend's sharing capabilities are slightly more user-friendly, particularly for small businesses.
- Reviewers mention that Box has a strong focus on security, scoring 9.0 compared to DocSend's 9.2. Users appreciate Box's comprehensive security features, including advanced encryption and compliance with regulatory standards, which are essential for enterprise-level clients.
- Users report that DocSend has a slight edge in user and role management, scoring 9.0 against Box's 8.8. Reviewers highlight that DocSend's management tools are particularly beneficial for small businesses looking to streamline access controls and permissions.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
DocSend
PERSONAL
From $10
user/month
For entrepreneurs
- Real-time Content Tracking
- Instant Notifications
- Live Present
Free Trial
Box
Free Trial is available
DocSend
Free Trial is available
Ratings
Meets Requirements
8.8
4,363
8.9
422
Ease of Use
8.7
4,407
9.0
425
Ease of Setup
8.7
1,077
8.9
216
Ease of Admin
8.7
986
8.6
177
Quality of Support
8.4
3,010
8.9
329
Has the product been a good partner in doing business?
8.7
878
8.8
172
Product Direction (% positive)
7.6
4,260
8.9
392
Features by Category
Signature Process
9.2
56
8.6
81
|
Verified
9.0
52
8.1
62
9.3
56
8.8
79
|
Verified
9.2
55
8.4
73
|
Verified
8.8
53
8.4
66
9.2
49
8.2
47
9.0
53
8.6
55
9.3
50
8.5
61
Agentic AI - E-Signature
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
9.1
11
Security and Scalability
9.0
54
8.9
62
|
Verified
9.2
54
8.9
67
|
Verified
9.2
52
9.1
46
Platform
8.8
62
8.0
50
|
Verified
9.2
67
8.6
49
9.0
59
8.5
37
9.3
67
9.1
61
|
Verified
8.8
59
8.3
31
File Management
8.6
2946
9.1
68
8.7
3308
9.1
75
8.9
3264
8.9
74
8.3
3161
8.9
72
8.5
2264
Feature Not Available
Agentic AI - Cloud Content Collaboration
7.2
45
9.1
19
7.9
46
9.2
19
7.6
45
9.0
19
Collaboration
8.7
2850
Feature Not Available
9.1
3396
9.3
77
7.8
2637
Feature Not Available
8.3
2552
Feature Not Available
Administration
8.8
2001
9.2
69
8.7
1855
9.1
67
8.7
1788
Feature Not Available
8.6
2040
Feature Not Available
8.7
1665
Feature Not Available
9.0
2119
9.3
73
Platform
8.9
809
9.3
73
8.5
610
8.5
70
8.6
571
8.2
60
8.5
496
Feature Not Available
Document Creation
Not enough data
8.3
33
Not enough data
Feature Not Available
Not enough data
8.4
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
95
|
Verified
Workflow
Not enough data
Feature Not Available
Not enough data
8.5
80
|
Verified
Not enough data
Feature Not Available
Analytics
Not enough data
9.4
131
|
Verified
Not enough data
9.1
121
|
Verified
Not enough data
9.0
127
|
Verified
Administration and Platform
Not enough data
8.6
109
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
|
Verified
Generative AI
Not enough data
9.1
15
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
7.7
62
Platform Basics
Not enough data
8.6
78
Not enough data
7.9
69
Not enough data
8.4
73
Platform Content
Not enough data
8.8
85
Platform Data
Not enough data
8.4
84
Platform Performance
Not enough data
8.1
74
Not enough data
8.1
65
Platform Basics
Not enough data
9.9
12
Not enough data
9.6
12
Not enough data
10.0
12
Platform Content
Not enough data
9.0
12
Not enough data
Feature Not Available
Not enough data
10.0
12
Platform Additional Functionality
Not enough data
10.0
12
Not enough data
10.0
12
Agentic AI - Screen and Video Capture
Not enough data
10.0
10
Content
Not enough data
Feature Not Available
Not enough data
8.9
28
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Feature Not Available
Collaboration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Features
Not enough data
9.6
19
Not enough data
9.7
19
Not enough data
9.6
19
Not enough data
9.1
19
Not enough data
9.6
19
Not enough data
Feature Not Available
Organization
Not enough data
9.8
20
Not enough data
9.8
19
Not enough data
9.8
19
Customization
Not enough data
9.1
19
Not enough data
9.7
19
Not enough data
Feature Not Available
Analytics
Not enough data
Feature Not Available
Not enough data
9.8
20
Not enough data
9.8
20
Agentic AI - Enterprise Content Management (ECM)
7.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
File Management
9.0
111
Not enough data
8.5
94
Not enough data
8.3
91
Not enough data
8.7
103
Not enough data
8.9
109
Not enough data
8.6
97
Not enough data
8.3
91
Not enough data
8.2
89
Not enough data
8.4
86
Not enough data
8.8
109
Not enough data
8.9
105
Not enough data
8.7
102
Not enough data
Workflow
8.4
93
Not enough data
8.2
95
Not enough data
8.4
98
Not enough data
8.8
98
Not enough data
8.5
89
Not enough data
Platform
8.6
90
Not enough data
8.9
106
Not enough data
8.5
88
Not enough data
8.7
87
Not enough data
8.6
88
Not enough data
Agentic AI - Sales Enablement
Not enough data
9.0
25
Not enough data
9.1
25
Not enough data
9.2
25
Content Management
Not enough data
9.0
136
Not enough data
8.8
104
Not enough data
Feature Not Available
Not enough data
8.5
110
Not enough data
9.0
125
Analytics
Not enough data
8.9
128
Not enough data
9.0
128
Not enough data
8.9
119
Not enough data
8.9
124
Learning Management - Sales Enablement
Not enough data
9.1
25
Not enough data
9.3
25
Not enough data
9.3
25
Revenue Enablement - Sales Enablement
Not enough data
9.1
25
Not enough data
9.1
25
Not enough data
9.4
25
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and DocSend are categorized as Cloud Content Collaboration and E-Signature
Unique Categories
Box is categorized as Enterprise Content Management (ECM) and AI Agents For Business Operations
DocSend is categorized as Video Communications, Virtual Data Room (VDR), Sales Enablement, Screen and Video Capture, Proposal, and Client Portal
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DocSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.4%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.8%
Computer Software
16.7%
Information Technology and Services
10.6%
Financial Services
7.4%
Internet
6.7%
Marketing and Advertising
5.2%
Other
53.5%
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 Comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
DocSend has no discussions with answers
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