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At a Glance
Market Segments
Enterprise (40.7% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
$5.00 Per Month
Contact Vendor for Pricing
Box
Star Rating
(5,146)4.2 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansDocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Box excels in its document signing capabilities, with a high rating of 9.3 for Document Signing, while DocuWare also performs well but slightly lower at 9.0. Reviewers mention that Box's Signature Document Creation feature is particularly user-friendly, making it easy to generate documents for signing.
- Reviewers mention that DocuWare shines in its search functionality, achieving a remarkable score of 9.6 compared to Box's 8.3. Users on G2 appreciate DocuWare's ability to quickly locate files, which is crucial for efficient document management.
- Users say that Box offers a more straightforward setup process, with an Ease of Setup score of 8.7, while DocuWare's score of 7.9 indicates some challenges. Reviewers mention that Box's user interface is intuitive, making it easier for new users to get started.
- G2 users highlight that DocuWare provides superior quality of support, scoring 8.9 compared to Box's 8.4. Reviewers mention that DocuWare's customer service is responsive and helpful, which is essential for businesses that rely on timely assistance.
- Users report that Box has a more robust mobile app experience, with a score of 8.5, while DocuWare's mobile apps score slightly higher at 8.9. However, reviewers mention that Box's mobile interface is particularly praised for its ease of use and functionality on the go.
- Reviewers mention that DocuWare's file type support is slightly better, scoring 9.3 compared to Box's 8.9. Users on G2 appreciate the variety of file formats that DocuWare can handle, which is beneficial for organizations dealing with diverse document types.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
Free Trial
Box
Free Trial is available
DocuWare
Free Trial is available
Ratings
Meets Requirements
8.8
4,366
9.0
214
Ease of Use
8.7
4,410
8.8
216
Ease of Setup
8.7
1,080
7.8
80
Ease of Admin
8.7
986
8.2
64
Quality of Support
8.4
3,012
8.9
206
Has the product been a good partner in doing business?
8.7
878
9.0
64
Product Direction (% positive)
7.6
4,263
9.5
213
Features by Category
Signature Process
9.2
56
Not enough data
9.0
52
Not enough data
9.3
56
Not enough data
9.2
55
Not enough data
8.8
53
Not enough data
9.2
49
Not enough data
9.0
53
Not enough data
9.3
50
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
54
Not enough data
9.2
54
Not enough data
9.2
53
Not enough data
Platform
8.8
62
Not enough data
9.2
67
Not enough data
9.0
59
Not enough data
9.3
67
Not enough data
8.8
59
Not enough data
File Management
8.6
2947
8.2
11
8.7
3309
9.1
11
8.9
3265
9.4
11
8.3
3163
9.5
11
8.5
2264
8.8
11
Agentic AI - Cloud Content Collaboration
7.2
45
Not enough data
8.0
48
Not enough data
7.6
45
Not enough data
Collaboration
8.7
2851
9.5
10
9.1
3399
9.4
11
7.8
2638
8.0
11
8.3
2553
9.0
10
Administration
8.8
2002
9.3
10
8.7
1856
9.2
10
8.7
1788
7.0
10
8.6
2041
8.2
10
8.7
1665
8.3
10
9.1
2122
9.3
10
Platform
8.9
809
8.8
12
8.5
610
8.3
12
8.6
572
8.8
12
8.5
496
8.3
12
Edit
Not enough data
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Logistics
Not enough data
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Setup
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Management
Not enough data
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Generative AI
Not enough data
7.6
16
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Invoice Processing
Not enough data
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Analytics
Not enough data
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Integration
Not enough data
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
Feature Not Available
Not enough data
7.9
11
Audit
Not enough data
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Fraud
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Document Processing
Not enough data
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Platform Additional Functionality
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Additional Functionality
Not enough data
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
7.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
File Management
9.0
111
9.1
147
8.5
94
8.8
140
8.3
91
8.9
141
8.7
103
8.9
139
8.9
109
8.8
138
8.6
97
8.6
137
8.3
91
9.0
129
8.2
89
8.6
132
8.4
86
8.7
125
8.8
109
8.8
148
8.9
105
8.8
142
8.7
102
8.8
124
Workflow
8.4
93
9.0
138
8.2
95
8.9
133
8.4
98
8.7
135
8.8
98
8.8
144
8.5
89
8.8
131
Platform
8.6
90
9.0
127
8.9
106
8.8
148
8.5
88
8.6
136
8.7
87
8.9
138
8.6
88
8.7
128
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Platform Data
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Platform
Not enough data
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Recruiting and Onboarding
Not enough data
8.8
78
Not enough data
9.2
79
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and DocuWare are categorized as Enterprise Content Management (ECM) and Cloud Content Collaboration
Unique Categories
Box is categorized as E-Signature and AI Agents For Business Operations
DocuWare is categorized as Engineering Document Management, Workflow Management, Document Scanning, AP Automation, OCR, Online Form Builder, Onboarding, Intelligent Document Processing (IDP), and Document Management
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.4%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.7%
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 Comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
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