Compare Box and DocuWare 
At a Glance
Market Segments
Enterprise (40.6% of reviews)
Mid-Market (42.7% of reviews)
Entry-Level Pricing
$5.00 Per Month
Contact Vendor for Pricing
Box
Star Rating
(5,198)4.2 out of 5
Market Segments
Enterprise (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansDocuWare
Star Rating
(245)4.4 out of 5
Market Segments
Mid-Market (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Box excels in handling large media files, making it a reliable choice for industries like broadcasting. Users appreciate its ability to manage sensitive production materials with secure permission controls, ensuring safe sharing without upload failures.
- Users say DocuWare simplifies document management by consolidating files in one place and automating workflows. Reviewers highlight its intelligent indexing and dynamic forms, which streamline the process of pulling data into preset fields, making it easier to manage inconsistent formats.
- According to verified reviews, Box has a significantly higher overall satisfaction score, reflecting its strong performance in user experience and support. Users mention the intuitive organization of files into folders, which enhances day-to-day usability for managing client-related documents.
- Reviewers mention that DocuWare shines in its user-friendly interface, allowing for quick setup and integration into daily workflows. Many users find it easy to start managing documents securely, which is a significant advantage for teams looking for a straightforward solution.
- G2 reviewers highlight Box's robust collaboration features, with users noting its effective file sharing and simultaneous editing capabilities. This makes it a strong contender for teams that require seamless collaboration on projects, especially in enterprise environments.
- Users report that while DocuWare offers excellent support and meets specific workflow needs, it may not be as flexible as Box in terms of file management and sharing. However, its strong focus on security and document automation is a key selling point for organizations prioritizing compliance and efficiency.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
Free Trial
Box
Free Trial is available
DocuWare
Free Trial is available
Ratings
Meets Requirements
8.8
4,393
9.0
213
Ease of Use
8.7
4,437
8.8
215
Ease of Setup
8.7
1,100
7.8
79
Ease of Admin
8.7
989
8.2
64
Quality of Support
8.4
3,033
8.9
205
Has the product been a good partner in doing business?
8.7
881
9.0
64
Product Direction (% positive)
7.7
4,289
9.4
212
Features by Category
Signature Process
9.2
57
Not enough data
9.1
53
Not enough data
9.3
57
Not enough data
9.1
57
Not enough data
8.8
54
Not enough data
9.2
50
Not enough data
9.0
54
Not enough data
9.3
51
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
55
Not enough data
9.2
55
Not enough data
9.2
54
Not enough data
Platform
8.8
64
Not enough data
9.2
71
Not enough data
9.0
60
Not enough data
9.3
68
Not enough data
8.8
61
Not enough data
File Management
8.6
2952
8.2
11
8.7
3315
9.1
11
8.9
3272
9.4
11
8.3
3172
9.5
11
8.5
2270
8.8
11
Agentic AI - Cloud Content Collaboration
7.3
47
Not enough data
8.0
51
Not enough data
7.6
47
Not enough data
Collaboration
8.7
2852
9.5
10
9.1
3416
9.4
11
7.8
2642
8.0
11
8.3
2557
9.0
10
Administration
8.8
2005
9.3
10
8.7
1861
9.2
10
8.7
1789
7.0
10
8.6
2043
8.2
10
8.7
1666
8.3
10
9.1
2134
9.3
10
Platform
8.9
813
8.8
12
8.5
611
8.3
12
8.6
573
8.8
12
8.5
497
8.3
12
Edit
Not enough data
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Logistics
Not enough data
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Setup
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Management
Not enough data
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Generative AI
Not enough data
7.6
16
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Invoice Processing
Not enough data
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Analytics
Not enough data
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Integration
Not enough data
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
Feature Not Available
Not enough data
7.9
11
Audit
Not enough data
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Fraud
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Document Processing
Not enough data
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Platform Additional Functionality
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Additional Functionality
Not enough data
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
7.5
16
Not enough data
8.1
15
Not enough data
8.0
15
Not enough data
File Management
9.0
113
9.1
147
8.5
96
8.8
140
8.3
93
8.9
141
8.7
106
8.9
139
8.9
111
8.8
138
8.6
99
8.6
137
8.4
93
9.0
129
8.2
91
8.6
132
8.4
88
8.7
125
8.9
112
8.8
148
9.0
108
8.8
142
8.7
105
8.8
124
Workflow
8.4
95
9.0
138
8.3
97
8.9
133
8.5
100
8.7
135
8.8
100
8.8
144
8.6
91
8.8
131
Platform
8.6
92
9.0
127
9.0
108
8.8
148
8.6
90
8.6
136
8.7
89
8.9
138
8.6
91
8.7
128
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Platform Data
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Platform
Not enough data
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Recruiting and Onboarding
Not enough data
8.8
78
Not enough data
9.2
79
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and DocuWare are categorized as Enterprise Content Management (ECM) and Cloud Content Collaboration
Unique Categories
Box is categorized as AI Agents For Business Operations and E-Signature
DocuWare is categorized as Engineering Document Management, Workflow Management, Document Scanning, AP Automation, OCR, Online Form Builder, Onboarding, Intelligent Document Processing (IDP), and Document Management
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.5%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.7%
Information Technology and Services
9.1%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.0%
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 Comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
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