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At a Glance
Market Segments
Enterprise (40.7% of reviews)
Small-Business (43.1% of reviews)
Entry-Level Pricing
$5.00 Per Month
Free
Box
Star Rating
(5,144)4.2 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansCloudFiles
Star Rating
(186)4.5 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Box excels in document signing features, with a high rating of 9.3 for its Signature Process, while CloudFiles also performs well but slightly lower in this area, indicating that Box may offer a more robust solution for businesses that prioritize document signing.
- Reviewers mention that CloudFiles shines in ease of use, scoring 9.1 compared to Box's 8.7, suggesting that users find CloudFiles more intuitive and user-friendly, which can be crucial for small businesses with less technical expertise.
- G2 users highlight that Box has a strong performance in file management, particularly in File Type Support with a score of 9.0, while CloudFiles offers a solid performance but does not surpass Box, making it a better choice for users needing extensive file type compatibility.
- Users on G2 report that CloudFiles has a slight edge in collaboration features, particularly in Simultaneously Editing, where it scores 8.6 compared to Box's 7.8, indicating that teams may find it easier to work together in real-time using CloudFiles.
- Reviewers mention that Box's security features are highly rated at 9.1, which is crucial for enterprises, while CloudFiles also offers strong security at 9.0, but Box's slight advantage may appeal more to larger organizations concerned about regulatory compliance.
- Users say that CloudFiles offers a free entry-level price, making it an attractive option for small businesses or startups, while Box's entry-level price of $5.00 may be a barrier for some, especially those just starting out.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
CloudFiles
FREE
Free
Works best for individuals who have simple file sharing requirements
- Upload all file types
- 5 uploads / user / month
- 5 links / file
Free Trial
Box
Free Trial is available
CloudFiles
Free Trial is available
Ratings
Meets Requirements
8.8
4,365
9.2
118
Ease of Use
8.7
4,409
9.0
118
Ease of Setup
8.7
1,079
8.9
49
Ease of Admin
8.7
986
9.1
27
Quality of Support
8.4
3,011
8.7
116
Has the product been a good partner in doing business?
8.7
878
8.9
29
Product Direction (% positive)
7.6
4,262
9.5
113
Features by Category
Signature Process
9.2
56
Not enough data
9.0
52
Not enough data
9.3
56
Not enough data
9.2
55
Not enough data
8.8
53
Not enough data
9.2
49
Not enough data
9.0
53
Not enough data
9.3
50
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
54
Not enough data
9.2
54
Not enough data
9.2
52
Not enough data
Platform
8.8
62
Not enough data
9.2
67
Not enough data
9.0
59
Not enough data
9.3
67
Not enough data
8.8
59
Not enough data
File Management
8.6
2947
9.0
69
8.7
3309
8.7
101
8.9
3265
8.9
102
8.3
3162
8.9
102
8.5
2264
8.5
61
Agentic AI - Cloud Content Collaboration
7.2
45
7.9
13
8.0
48
8.8
14
7.6
45
8.5
14
Collaboration
8.7
2851
8.6
100
9.1
3398
9.0
106
7.8
2638
8.6
99
8.3
2553
8.4
91
Administration
8.8
2002
8.7
101
8.7
1856
8.6
97
8.7
1788
8.7
97
8.6
2040
8.7
100
8.7
1665
8.7
100
9.0
2121
9.1
101
Platform
8.9
809
9.0
57
8.5
610
8.7
54
8.6
572
8.8
55
8.5
496
8.6
53
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
7.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
File Management
9.0
111
Not enough data
8.5
94
Not enough data
8.3
91
Not enough data
8.7
103
Not enough data
8.9
109
Not enough data
8.6
97
Not enough data
8.3
91
Not enough data
8.2
89
Not enough data
8.4
86
Not enough data
8.8
109
Not enough data
8.9
105
Not enough data
8.7
102
Not enough data
Workflow
8.4
93
Not enough data
8.2
95
Not enough data
8.4
98
Not enough data
8.8
98
Not enough data
8.5
89
Not enough data
Platform
8.6
90
Not enough data
8.9
106
Not enough data
8.5
88
Not enough data
8.7
87
Not enough data
8.6
88
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and CloudFiles are categorized as Cloud Content Collaboration
Unique Categories
Box is categorized as Enterprise Content Management (ECM), E-Signature, and AI Agents For Business Operations
CloudFiles has no unique categories
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CloudFiles
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.4%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.8%
Information Technology and Services
9.8%
Computer Software
9.2%
Education Management
5.2%
Financial Services
4.6%
Accounting
4.6%
Other
66.7%
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 Comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
Can I use this for self.
2 Comments
MS
https://www.tiktok.com/@kaleemgk2/video/7093014935868902682?_r=1&u_code=dhf9ecb0j7c14b&preview_pb=0&language=en&_d=dgc4g2c70ld9k0&share_item_id=7093014935868...Read more
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