# Boulevard vs PatientNow Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Boulevard excels in user-friendliness, with many users highlighting its intuitive interface that makes it easy to learn and navigate. One user mentioned, &quot;Very user friendly and easy to learn and saves us a lot of time,&quot; which suggests a smoother day-to-day experience compared to PatientNow.
- **Users say** that PatientNow offers a variety of functions tailored for medical spas, with features like scheduling and package building that cater specifically to their needs. A reviewer noted, &quot;It’s pretty easy to use and learn. It has many functions that are great for a med spa,&quot; indicating its potential strengths in specialized environments.
- **Reviewers mention** that Boulevard&#39;s all-in-one solution significantly enhances operational efficiency, as it consolidates multiple functions into a single platform. One user expressed satisfaction with the cohesive experience, stating, &quot;Switching to Boulevard has been one of the best decisions we made for the studio,&quot; which may appeal to businesses looking to streamline their processes.
- **According to verified reviews** , PatientNow has received feedback praising its integration capabilities with other software, which can be a crucial factor for businesses that rely on multiple tools. Users appreciate features like the waitlist function and improved internal communication, suggesting it can be a valuable asset for managing client interactions.
- **G2 reviewers highlight** that Boulevard&#39;s customer support is a strong point, with many users commending the responsiveness and helpfulness of the support team. One user remarked on the &quot;great customer service,&quot; which can be a deciding factor for businesses that prioritize ongoing assistance.
- **Users report** that PatientNow faces challenges in overall satisfaction, with a lower star rating compared to Boulevard. While some users find it effective for small offices, the feedback indicates that it may not meet all user expectations as consistently as Boulevard, which has garnered a more favorable reception in recent reviews.



| | Boulevard | PatientNow | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.0 out of 5 | 
| **Total Reviews** | 100 | 20 | 
| **Largest Market Segment** | Small-Business (81.9% of reviews) | Small-Business (89.5% of reviews) | 
| **Entry Level Price** | Starting at $158.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Boulevard

Pros:
- Ease of Use (19 reviews)
- Booking Ease (9 reviews)

Cons:
- Missing Features (7 reviews)
- Communication Issues (4 reviews)

### PatientNow

Pros:
- Ease of Use (3 reviews)
- Scheduling (3 reviews)

Cons:
- Missing Features (2 reviews)
- Poor Customer Support (2 reviews)

---
## Ratings Comparison
| Rating | Boulevard | PatientNow | 
|---|---|---|
  | **Meets Requirements** | 8.5 (80 reviews) | 7.6 (11 reviews) | 
  | **Ease of Use** | 9.0 (81 reviews) | 6.5 (13 reviews) | 
  | **Ease of Setup** | 9.2 (60 reviews) | Not enough data | 
  | **Ease of Admin** | 8.7 (48 reviews) | Not enough data | 
  | **Quality of Support** | 8.7 (77 reviews) | 6.0 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (47 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.9 (72 reviews) | 4.2 (12 reviews) | 

---
## Pricing

### Boulevard

#### Entry-Level Pricing

Plan: Essentials

Price: Starting at $158.00 Per Month

Description: For small teams with simple operations. Run your business while staying on schedule and delivering best-in-class service.

Key Features:
- Online Booking
- Precision Scheduling™
- Business dashboard

[Browse all 5 editions](https://www.g2.com/products/boulevard-labs-inc-boulevard/pricing)

#### Free Trial

No

### PatientNow

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### EHR

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | N/A | N/A |
| **PatientNow** | N/A | N/A |

#### Clinical Workflow Management

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | Not enough data | 
| **Ancillary Care Provider Access** | Not enough data | Not enough data | 
| **Meaningful Use Reporting** | Not enough data | Not enough data | 
| **Clinical Documentation** | Not enough data | Not enough data | 

#### Patient Health Information Management

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **ePHI Storage** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Patient Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - EHR

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | 8.4/10 | 56 |
| **PatientNow** | N/A | N/A |

#### Business Administration - Spa Management

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Inventory Management** | 8.0 (47 reviews) | Not enough data | 
| **Billing &amp; Sales** | 8.5 (49 reviews) | Not enough data | 
| **Employee Management** | 8.2 (47 reviews) | Not enough data | 

#### Marketing - Spa Management

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Membership** | 8.4 (39 reviews) | Not enough data | 
| **Social Review** | Feature Not Available | Not enough data | 
| **Automated Campaigns** | 8.4 (41 reviews) | Not enough data | 

#### Guest Experience - Spa Management

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Scheduling** | 9.0 (53 reviews) | Not enough data | 
| **Surveys** | 8.1 (40 reviews) | Not enough data | 
| **Customer Trends** | 8.5 (42 reviews) | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | N/A | N/A |
| **PatientNow** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Feature Not Available | 

#### Operations

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | N/A | N/A |
| **PatientNow** | N/A | N/A |

#### Operations Management

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Administrative Processes** | Not enough data | Not enough data | 
| **Back Office Processes** | Not enough data | Not enough data | 
| **Workflow Coordination** | Not enough data | Not enough data | 
| **Practice Specialty Support** | Not enough data | Not enough data | 

#### Added Efficiencies

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Integration with EHRs** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Integration with Billing Software** | Not enough data | Not enough data | 
| **Patient Information Management** | Not enough data | Not enough data | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | 9.0/10 | 25 |
| **PatientNow** | N/A | N/A |

#### Messaging Channels

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **SMS Messaging** | 9.2 (19 reviews) | Not enough data | 
| **Email** | 9.6 (21 reviews) | Not enough data | 
| **Voice Messaging** | Feature Not Available | Not enough data | 
| **Two way messaging** | 9.4 (17 reviews) | Not enough data | 

#### Administration

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Scheduling** | 9.2 (19 reviews) | Not enough data | 
| **Triggered Notifications** | 8.3 (18 reviews) | Not enough data | 
| **Segmentation** | 8.7 (13 reviews) | Not enough data | 
| **Integrations** | 8.3 (14 reviews) | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Boulevard** | 8.0/10 | 18 |
| **PatientNow** | N/A | N/A |

#### Business Management

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Inventory Management** | 7.8 (18 reviews) | Not enough data | 
| **Merchant Services** | 9.5 (18 reviews) | Not enough data | 
| **Appointment Scheduling** | 9.9 (18 reviews) | Not enough data | 
| **Employee Management** | 8.5 (18 reviews) | Not enough data | 

#### Marketing

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Client Communications** | 9.0 (18 reviews) | Not enough data | 
| **Loyalty Management** | 8.2 (17 reviews) | Not enough data | 
| **CRM** | 8.0 (18 reviews) | Not enough data | 

#### Practice Management

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Patient Records** | 9.3 (18 reviews) | Not enough data | 
| **Photo Management** | 8.6 (18 reviews) | Not enough data | 
| **E-Prescribing and Lab Orders** | 5.0 (16 reviews) | Not enough data | 
| **Patient Portal** | 8.0 (18 reviews) | Not enough data | 
| **Insurance Billing** | 5.4 (15 reviews) | Not enough data | 

#### Platform Tools

| Feature | Boulevard | PatientNow | 
|---|---|---|
| **Reporting and Analytics** | 7.5 (17 reviews) | Not enough data | 
| **Healthtech Integrations** | 6.8 (17 reviews) | Not enough data | 
| **Mobile App** | 8.3 (17 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Medical Spa Software](https://www.g2.com/categories/medical-spa)

**Unique to Boulevard (2):** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification)

**Unique to PatientNow (3):** [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)


---
## Reviewer Demographics

### By Company Size

| Segment | Boulevard | PatientNow | 
|---|---|---|
| **Small-Business** | 81.9% | 89.5% | 
| **Mid-Market** | 17.0% | 5.3% | 
| **Enterprise** | 1.1% | 5.3% | 

### By Industry

#### Boulevard

- **Health, Wellness and Fitness:** 30.9%
- **Consumer Services:** 19.1%
- **Medical Practice:** 17.0%
- **Cosmetics:** 14.9%
- **Retail:** 5.3%
- **Apparel &amp; Fashion:** 3.2%
- **Accounting:** 2.1%
- **Wholesale:** 1.1%
- **Marketing and Advertising:** 1.1%
- **Individual &amp; Family Services:** 1.1%
- **Other:** 4.3%

#### PatientNow

- **Medical Practice:** 31.6%
- **Health, Wellness and Fitness:** 21.1%
- **Hospital &amp; Health Care:** 10.5%
- **Cosmetics:** 10.5%
- **Retail:** 5.3%
- **Research:** 5.3%
- **Plastics:** 5.3%
- **Medical Devices:** 5.3%
- **Marketing and Advertising:** 5.3%

---
## Alternatives

### Alternatives to Boulevard

- [Zenoti](https://www.g2.com/products/zenoti/reviews) — 4.5/5 stars (296 reviews)
- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (105 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (523 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6997 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2533 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1386 reviews)

### Alternatives to PatientNow

- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (938 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4158 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (596 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (344 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (313 reviews)
- [Zenoti](https://www.g2.com/products/zenoti/reviews) — 4.5/5 stars (296 reviews)

---
## Top Discussions

### Boulevard

No discussions available for this product.

### PatientNow

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/boulevard-labs-inc-boulevard-vs-patientnow)

