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Compare BotSpace and Gupshup

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At a Glance
BotSpace
BotSpace
Star Rating
(37)4.8 out of 5
Market Segments
Small-Business (71.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plans
Gupshup
Gupshup
Star Rating
(65)4.4 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gupshup

BotSpace vs Gupshup

When assessing the two solutions, reviewers found BotSpace easier to use, set up, and administer. Reviewers also preferred doing business with BotSpace overall.

  • Reviewers felt that BotSpace meets the needs of their business better than Gupshup.
  • When comparing quality of ongoing product support, reviewers felt that BotSpace is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of BotSpace over Gupshup.
Pricing
Entry-Level Pricing
BotSpace
Free
Free
Per Month
Browse all 3 pricing plans
Gupshup
No pricing available
Free Trial
BotSpace
Free Trial is available
Gupshup
No trial information available
Ratings
Meets Requirements
9.4
25
8.8
57
Ease of Use
9.6
31
8.7
58
Ease of Setup
9.7
25
8.8
40
Ease of Admin
9.3
18
8.1
22
Quality of Support
9.4
25
8.5
57
Has the product been a good partner in doing business?
9.6
17
8.7
22
Product Direction (% positive)
10.0
30
8.8
57
Features by Category
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
7.7
24
Messenger
Not enough data
8.6
22
Not enough data
7.2
21
Not enough data
7.5
21
Not enough data
7.9
21
Channels
Not enough data
7.3
20
Not enough data
7.3
22
Not enough data
8.5
21
Not enough data
6.9
19
Not enough data
7.2
18
Customers
Not enough data
8.2
19
Not enough data
7.8
20
Not enough data
7.9
21
Not enough data
7.7
19
Not enough data
7.6
19
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
9.1
13
Not enough data
Responses
9.1
11
Not enough data
9.1
11
Not enough data
9.7
12
Not enough data
9.2
11
Not enough data
9.2
10
Not enough data
Platform
9.5
10
Not enough data
9.4
11
Not enough data
8.9
11
Not enough data
9.0
10
Not enough data
8.2
10
Not enough data
9.0
10
Not enough data
9.4
11
Not enough data
Generative AI
8.7
9
Not enough data
8.9
9
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
8.3
15
Conversational Platform
Not enough data
8.6
13
Not enough data
8.5
11
Not enough data
8.5
12
Not enough data
9.0
12
Support Automation
Not enough data
8.8
12
Not enough data
8.6
13
Not enough data
8.0
11
Not enough data
8.5
12
Generative AI
Not enough data
6.9
8
Not enough data
7.1
8
9.5
7
7.2
12
Generative AI
9.5
7
7.0
11
9.5
7
7.4
11
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
15
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.3
14
Not enough data
9.4
14
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
9.0
14
Not enough data
9.4
14
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.0
13
Not enough data
9.4
13
Not enough data
8.5
13
Not enough data
8.6
13
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BotSpace
BotSpace
Gupshup
Gupshup
Unique Categories
Gupshup
Gupshup has no unique categories
Reviews
Reviewers' Company Size
BotSpace
BotSpace
Small-Business(50 or fewer emp.)
71.4%
Mid-Market(51-1000 emp.)
25.7%
Enterprise(> 1000 emp.)
2.9%
Gupshup
Gupshup
Small-Business(50 or fewer emp.)
25.0%
Mid-Market(51-1000 emp.)
45.3%
Enterprise(> 1000 emp.)
29.7%
Reviewers' Industry
BotSpace
BotSpace
Computer Software
20.0%
Information Technology and Services
11.4%
Education Management
11.4%
Real Estate
8.6%
Retail
5.7%
Other
42.9%
Gupshup
Gupshup
Financial Services
7.8%
Computer Software
7.8%
Marketing and Advertising
6.3%
Insurance
6.3%
Automotive
6.3%
Other
65.6%
Alternatives
BotSpace
BotSpace Alternatives
Wati
Wati
Add Wati
Tidio
Tidio
Add Tidio
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Plivo
Plivo
Add Plivo
Gupshup
Gupshup Alternatives
Wati
Wati
Add Wati
FreshChat
FreshChat
Add FreshChat
Twilio
Twilio
Add Twilio
Plivo
Plivo
Add Plivo
Discussions
BotSpace
BotSpace Discussions
Monty the Mongoose crying
BotSpace has no discussions with answers
Gupshup
Gupshup Discussions
Is Gupshup good?
1 Comment
Saroj S.
SS
yes,Overall experience is satisfactoryRead more
Monty the Mongoose crying
Gupshup has no more discussions with answers