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Compare BotSpace and Gupshup 
Featured Products
At a Glance
Market Segments
Small-Business (71.4% of reviews)
Mid-Market (45.3% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
BotSpace
Star Rating
(37)4.8 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plansGupshup
Star Rating
(65)4.4 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GupshupBotSpace vs Gupshup
When assessing the two solutions, reviewers found BotSpace easier to use, set up, and administer. Reviewers also preferred doing business with BotSpace overall.
- Reviewers felt that BotSpace meets the needs of their business better than Gupshup.
- When comparing quality of ongoing product support, reviewers felt that BotSpace is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BotSpace over Gupshup.
Pricing
Entry-Level Pricing
BotSpace
Free
Free
Per Month
1000 free conversations included
- 1 Team member
- Shared inbox
- Workflows
Gupshup
No pricing availableFree Trial
BotSpace
Free Trial is available
Gupshup
No trial information availableRatings
Meets Requirements
9.4
25
8.8
57
Ease of Use
9.6
31
8.7
58
Ease of Setup
9.7
25
8.8
40
Ease of Admin
9.3
18
8.1
22
Quality of Support
9.4
25
8.5
57
Has the product been a good partner in doing business?
9.6
17
8.7
22
Product Direction (% positive)
10.0
30
8.8
57
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.6
22
Not enough data
7.2
21
Not enough data
7.5
21
Not enough data
7.9
21
Channels
Not enough data
7.3
20
Not enough data
7.3
22
Not enough data
8.5
21
Not enough data
6.9
19
Not enough data
7.2
18
Customers
Not enough data
8.2
19
Not enough data
7.8
20
Not enough data
7.9
21
Not enough data
7.7
19
Not enough data
7.6
19
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.1
11
Not enough data
9.1
11
Not enough data
9.7
12
Not enough data
9.2
11
Not enough data
9.2
10
Not enough data
Platform
9.5
10
Not enough data
9.4
11
Not enough data
8.9
11
Not enough data
9.0
10
Not enough data
8.2
10
Not enough data
9.0
10
Not enough data
9.4
11
Not enough data
Generative AI
8.7
9
Not enough data
8.9
9
Not enough data
Conversational Platform
Not enough data
8.6
13
Not enough data
8.5
11
Not enough data
8.5
12
Not enough data
9.0
12
Support Automation
Not enough data
8.8
12
Not enough data
8.6
13
Not enough data
8.0
11
Not enough data
8.5
12
Generative AI
Not enough data
6.9
8
Not enough data
7.1
8
Generative AI
9.5
7
7.0
11
9.5
7
7.4
11
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.3
14
Not enough data
9.4
14
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
9.0
14
Not enough data
9.4
14
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.0
13
Not enough data
9.4
13
Not enough data
8.5
13
Not enough data
8.6
13
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BotSpace and Gupshup are categorized as Bot Platforms, Conversational Support, Conversational Marketing, and WhatsApp Marketing
Unique Categories
BotSpace is categorized as Chatbots, Customer Communications Management, Social Customer Service, AI Customer Support Agents, and AI Chatbots
Gupshup has no unique categories
Reviews
Reviewers' Company Size
BotSpace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gupshup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.0%
Information Technology and Services
11.4%
Education Management
11.4%
Real Estate
8.6%
Retail
5.7%
Other
42.9%
Financial Services
7.8%
Computer Software
7.8%
Marketing and Advertising
6.3%
Insurance
6.3%
Automotive
6.3%
Other
65.6%
Discussions
BotSpace has no discussions with answers
Gupshup has no more discussions with answers
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