Introducing G2.ai, the future of software buying.Try now
Compare Botsonic and LiveChatAI 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
LiveChat
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Document360
Visit Website
At a Glance
Market Segments
Small-Business (77.4% of reviews)
Small-Business (73.7% of reviews)
Entry-Level Pricing
$40.83 3000 No. of Messages Per Month
$39.00 Per Month
Botsonic
Star Rating
(103)4.6 out of 5
Market Segments
Small-Business (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
$40.83 3000 No. of Messages Per Month
Browse all 2 pricing plansLiveChatAI
Star Rating
(50)4.6 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Browse all 4 pricing plansBotsonic vs LiveChatAI
When assessing the two solutions, reviewers found LiveChatAI easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Botsonic.
- Reviewers felt that LiveChatAI meets the needs of their business better than Botsonic.
- When comparing quality of ongoing product support, reviewers felt that LiveChatAI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of LiveChatAI over Botsonic.
Pricing
Entry-Level Pricing
Botsonic
Business
$40.83
3000 No. of Messages Per Month
Priced at $49/month or $40.83/month when billed annually, this plan is perfect for small to medium businesses.
- 3000 Unique messages/month
- 2 chatbot
- 2 Admin seats
LiveChatAI
Basic Plan
$39.00
Per Month
Personal use
- 4.000 GPT-4o Messages
- 5 Million Characters
- 1 Chatbot
Free Trial
Botsonic
Free Trial is available
LiveChatAI
No trial information availableRatings
Meets Requirements
8.8
68
9.2
18
Ease of Use
9.2
72
9.6
19
Ease of Setup
9.4
49
9.3
12
Ease of Admin
9.0
47
9.3
5
Quality of Support
8.7
56
9.3
18
Has the product been a good partner in doing business?
8.7
40
9.3
5
Product Direction (% positive)
9.3
69
9.4
19
Features by Category
Responses
8.8
65
9.2
18
8.7
65
9.1
18
8.1
65
8.9
17
8.3
64
9.1
17
8.3
61
8.5
16
Platform
8.3
64
9.4
17
8.4
64
9.1
17
8.5
63
8.4
17
8.5
60
8.7
17
Feature Not Available
9.1
16
8.0
62
9.0
16
8.5
60
9.7
15
Generative AI
Feature Not Available
9.5
17
Feature Not Available
9.6
16
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.1
11
Not enough data
Self-Service Experience
9.1
13
Not enough data
9.0
13
Not enough data
8.6
13
Not enough data
9.0
13
Not enough data
9.2
13
Not enough data
Self-Service Platform
8.7
13
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.1
12
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botsonic and LiveChatAI are categorized as Chatbots
Unique Categories
Botsonic is categorized as Customer Self-Service
LiveChatAI is categorized as AI Customer Support Agents and Live Chat
Reviews
Reviewers' Company Size
Botsonic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LiveChatAI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
6.0%
Retail
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.8%
Entertainment
4.8%
Other
75.0%
Information Technology and Services
15.8%
Computer Software
15.8%
Telecommunications
5.3%
Real Estate
5.3%
Marketing and Advertising
5.3%
Other
52.6%
Alternatives
Discussions
Botsonic has no discussions with answers
LiveChatAI has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
