Introducing G2.ai, the future of software buying.Try now
Compare Botpress and Synthflow 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
AiSDR
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fathom
Visit Website
At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (92.8% of reviews)
Entry-Level Pricing
Free Per Month
Pay As You Go Per Month
Botpress
Star Rating
(440)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansSynthflow
Star Rating
(949)4.5 out of 5
Market Segments
Small-Business (92.8% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Botpress and Synthflow excel in ease of use, scoring equally at 8.5. However, reviewers mention that Botpress offers a more intuitive interface, making it easier for new users to navigate and utilize its features effectively.
- Reviewers mention that Botpress shines in quality of support with a score of 8.1, compared to Synthflow's 7.7. Users appreciate Botpress's responsive customer service and comprehensive documentation, which helps resolve issues quickly.
- Users on G2 highlight Botpress's superior ease of setup, scoring 8.6 against Synthflow's 8.3. Reviewers say that Botpress provides a more straightforward installation process, allowing businesses to get started without extensive technical knowledge.
- Reviewers mention that both products have strong natural language understanding (NLU) capabilities, scoring 8.3 each. However, users report that Botpress's NLU is more adaptable to various contexts, enhancing user interactions.
- Users say that Botpress outperforms Synthflow in customer interaction automation, with a score of 8.6 compared to 8.2. Reviewers appreciate Botpress's advanced automation features, which streamline customer engagement processes effectively.
- G2 users report that while both products have similar scores in product direction (9.5), Botpress is perceived as a more reliable partner in business, scoring 8.7 versus Synthflow's 8.1. Reviewers mention that Botpress consistently updates its features based on user feedback, ensuring it meets evolving business needs.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Synthflow
Pay as you go
Pay As You Go
Per Month
Launch instantly, scale when you’re ready. Ideal for builders, pilots, and small-scale deployments. $0 to start, usage-based billing after launch.
- Free to start, then usage-based
- Telephony: Synthflow Twilio/ Bring Your Own
- 5 concurrent calls, then $20/reserved concurrency
Free Trial
Botpress
Free Trial is available
Synthflow
Free Trial is available
Ratings
Meets Requirements
8.4
335
8.4
889
Ease of Use
8.4
343
8.5
921
Ease of Setup
8.5
248
8.1
914
Ease of Admin
8.5
198
8.2
536
Quality of Support
8.0
289
7.8
770
Has the product been a good partner in doing business?
8.5
187
8.2
478
Product Direction (% positive)
9.5
342
9.4
895
Features by Category
Messenger
8.3
61
Not enough data
8.6
64
Not enough data
7.9
61
Not enough data
8.5
62
Not enough data
Channels
7.8
59
Not enough data
8.8
62
Not enough data
7.1
57
Not enough data
6.6
56
Not enough data
7.7
55
Not enough data
Customers
8.0
58
Not enough data
8.0
57
Not enough data
8.0
58
Not enough data
8.7
58
Not enough data
8.2
54
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.8
265
Not enough data
7.7
257
Not enough data
7.9
255
Organization
Not enough data
7.7
253
Not enough data
7.9
249
Not enough data
8.1
247
Performance Analysis
Not enough data
Feature Not Available
Not enough data
7.8
245
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.2
238
Not enough data
8.1
240
Agentic AI - AI Sales Assistant
Not enough data
8.2
75
Not enough data
8.0
73
Not enough data
7.9
73
Not enough data
8.0
73
Not enough data
8.3
73
Not enough data
8.2
74
Not enough data
8.3
74
Responses
Not enough data
8.1
594
Not enough data
7.9
594
Not enough data
8.2
586
Automation - AI Agents
Not enough data
8.0
545
Not enough data
8.1
544
Not enough data
8.0
538
Not enough data
7.7
528
Not enough data
7.9
524
Platform
Not enough data
8.1
579
Not enough data
8.2
568
Not enough data
8.0
566
Autonomy - AI Agents
Not enough data
8.1
523
Not enough data
8.1
518
Not enough data
8.1
521
Not enough data
8.1
522
Generative AI
Not enough data
8.1
565
Not enough data
8.0
555
Responses
8.5
201
Not enough data
8.2
197
Not enough data
7.6
195
Not enough data
8.1
194
Not enough data
7.8
188
Not enough data
Platform
7.9
193
Not enough data
8.2
198
Not enough data
8.0
197
Not enough data
7.8
192
Not enough data
7.2
188
Not enough data
8.0
192
Not enough data
8.2
193
Not enough data
Generative AI
8.3
145
Not enough data
8.2
141
Not enough data
Generative AI
8.4
134
Not enough data
8.2
131
Not enough data
Agentic AI - Bot Platforms
7.7
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.9
8
Not enough data
Generative AI
8.3
102
Not enough data
Self-Service Experience
8.0
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
113
Not enough data
8.0
112
Not enough data
Self-Service Platform
7.8
113
Not enough data
8.6
115
Not enough data
8.7
114
Not enough data
8.3
113
Not enough data
Agentic AI - Customer Self-Service
8.3
13
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
8.5
13
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
Not enough data
8.2
29
Not enough data
8.2
29
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Not enough data
8.2
30
Not enough data
8.5
24
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
29
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
Security and Compliance - Generative AI Infrastructure
8.3
28
Not enough data
8.2
29
Not enough data
7.8
23
Not enough data
Usability and Support - Generative AI Infrastructure
8.0
28
Not enough data
8.3
28
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
Customization - AI Agent Builders
7.8
31
Not enough data
7.4
30
Not enough data
7.5
31
Not enough data
Functionality - AI Agent Builders
7.4
29
Not enough data
8.1
29
Not enough data
7.7
30
Not enough data
7.2
29
Not enough data
Data and Analytics - AI Agent Builders
7.3
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
Integration - AI Agent Builders
8.0
31
Not enough data
7.5
31
Not enough data
7.4
31
Not enough data
7.2
30
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
8.2
197
Speech Synthesis - AI Voice Assistants
Not enough data
8.2
196
Not enough data
8.0
194
Not enough data
8.1
190
Security and privacy - AI Voice Assistants
Not enough data
7.9
195
Compatibility - AI Voice Assistants
Not enough data
8.0
193
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and Synthflow share no categories
Unique Categories
Botpress is categorized as AI Agent Builders, Large Language Model Operationalization (LLMOps), Generative AI Infrastructure, Conversational Marketing, Chatbots, Bot Platforms, Customer Self-Service, and AI Orchestration
Synthflow is categorized as AI Agents For Business Operations, AI Voice Assistants, and AI Sales Assistant
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synthflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.3%
Computer Software
9.9%
Marketing and Advertising
9.6%
Consulting
6.5%
Higher Education
3.7%
Other
55.1%
Marketing and Advertising
17.5%
Information Technology and Services
7.3%
Real Estate
7.1%
Consulting
6.5%
Computer Software
6.0%
Other
55.5%
Discussions
Is Botpress open source?
3 Comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
Synthflow has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
