# Botpress, Rasa vs Qualified Comparison

| | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 495 | 11 | 1,482 | 
| **Largest Market Segment** | Small-Business (77.3% of reviews) | Small-Business (72.7% of reviews) | Mid-Market (69.8% of reviews) | 
| **Entry Level Price** | Free Per Month | Free | Contact Us | 

---
## Top Pros & Cons

### Botpress

Pros:
- Ease of Use (130 reviews)
- Features (89 reviews)

Cons:
- Learning Curve (59 reviews)
- Limited Features (32 reviews)

### Rasa

**Not enough data**

### Qualified

Pros:
- Customer Support (279 reviews)
- Helpful (266 reviews)

Cons:
- Missing Features (86 reviews)
- Learning Curve (85 reviews)

---
## Ratings Comparison
| Rating | Botpress | Rasa | Qualified | 
|---|---|---|---|
  | **Meets Requirements** | 8.5 (350 reviews) | 7.8 (9 reviews) | 9.5 (1158 reviews) | 
  | **Ease of Use** | 8.4 (358 reviews) | 7.2 (9 reviews) | 9.2 (1175 reviews) | 
  | **Ease of Setup** | 8.5 (263 reviews) | Not enough data | 9.1 (864 reviews) | 
  | **Ease of Admin** | 8.5 (211 reviews) | Not enough data | 9.2 (844 reviews) | 
  | **Quality of Support** | 8.0 (304 reviews) | 8.3 (9 reviews) | 9.9 (1160 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (200 reviews) | Not enough data | 9.9 (862 reviews) | 
  | **Product Direction (% positive)** | 9.5 (357 reviews) | 5.0 (7 reviews) | 9.9 (1089 reviews) | 

---
## Pricing

### Botpress

#### Entry-Level Pricing

Plan: Pay-as-you-go

Price: Free Per Month

Description: Includes:

Key Features:
- Visual building studio
- Free monthly AI credit
- Integration hub

[Browse all 4 editions](https://www.g2.com/products/botpress/pricing)

#### Free Trial

Yes

### Rasa

#### Entry-Level Pricing

Plan: Developer Edition

Price: Free

Description: For developers exploring AI assistant projects, you can access all of Rasa Pro on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support is available in our Forum.

Key Features:
- Access to Rasa Pro and our dialogue engine CALM (Conversational AI with Language Models) .

[Browse all 3 editions](https://www.g2.com/products/rasa/pricing)

#### Free Trial

Yes

### Qualified

#### Entry-Level Pricing

Plan: Premier

Price: Contact Us

Description: Scale pipeline with Piper the AI SDR and sales rep conversations. 

Key Features:
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails

[Browse all 3 editions](https://www.g2.com/products/qualified/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | 8.0/10 | 82 |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.0/10 | 557 |

#### Messenger

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Sequencing** | 8.3 (61 reviews) | Not enough data | 9.3 (352 reviews) ✓ Verified | 
| **AI** | 8.7 (65 reviews) | Not enough data | 9.1 (416 reviews) ✓ Verified | 
| **Live Chat** | 7.8 (60 reviews) | Not enough data | 9.6 (445 reviews) ✓ Verified | 
| **Customization Interface** | 8.5 (61 reviews) | Not enough data | 9.2 (407 reviews) ✓ Verified | 

#### Channels

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Social Media** | 7.9 (59 reviews) | Not enough data | Feature Not Available | 
| **Website** | 8.8 (61 reviews) | Not enough data | 9.6 (440 reviews) ✓ Verified | 
| **Text Message (SMS)** | 7.0 (56 reviews) | Not enough data | 7.3 (173 reviews) | 
| **Voice Assistants** | 6.6 (55 reviews) | Not enough data | Feature Not Available | 
| **Other** | 7.7 (54 reviews) | Not enough data | 8.5 (174 reviews) ✓ Verified | 

#### Customers

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Targeting** | 8.0 (57 reviews) | Not enough data | 9.4 (389 reviews) ✓ Verified | 
| **Profiles** | 7.9 (56 reviews) | Not enough data | 9.4 (335 reviews) ✓ Verified | 
| **Analytics** | 8.0 (57 reviews) | Not enough data | 9.1 (411 reviews) ✓ Verified | 
| **Lead Gathering** | 8.7 (57 reviews) | Not enough data | 9.5 (405 reviews) ✓ Verified | 
| **Sales Conversion** | 8.2 (53 reviews) | Not enough data | 9.4 (394 reviews) ✓ Verified | 

#### Agentic AI - Conversational Marketing

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (40 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.4 (34 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.9 (48 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.8 (42 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.1 (42 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.6 (37 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.7 (36 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.4/10 | 88 |

#### Lead Facilitation

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 9.6 (74 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | Not enough data | 9.3 (74 reviews) ✓ Verified | 
| **Lead Follow-up** | Not enough data | Not enough data | 9.2 (63 reviews) ✓ Verified | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 9.7 (79 reviews) ✓ Verified | 

#### Organization

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 9.3 (54 reviews) ✓ Verified | 
| **Data Entry** | Not enough data | Not enough data | 9.3 (57 reviews) ✓ Verified | 
| **Integrations / APIs** | Not enough data | Not enough data | 9.3 (66 reviews) ✓ Verified | 

#### Performance Analysis

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 9.1 (45 reviews) ✓ Verified | 
| **Peformance Tracking** | Not enough data | Not enough data | 9.5 (48 reviews) ✓ Verified | 

#### Sales Analysis

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 8.8 (44 reviews) ✓ Verified | 
| **Sales Forecasting ** | Not enough data | Not enough data | 8.8 (42 reviews) ✓ Verified | 

#### Generative AI

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.5 (44 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.6 (41 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.9 (12 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.7 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.9 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.4 (14 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.1 (13 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.7 (11 reviews) | 

### Buyer Intent Data Providers

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.4/10 | 222 |

#### Data Availability

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Contact Data Availability** | Not enough data | Not enough data | 9.4 (171 reviews) | 
| **Account Data Availability** | Not enough data | Not enough data | 9.4 (183 reviews) | 
| **Offline Data** | Not enough data | Not enough data | 9.2 (130 reviews) | 

#### Platform Additional Functionality

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 9.5 (201 reviews) | 
| **Topic Customization** | Not enough data | Not enough data | 9.5 (161 reviews) | 
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | Feature Not Available | 
| **Alerts** | Not enough data | Not enough data | 9.5 (185 reviews) | 
| **Real-time Intent** | Not enough data | Not enough data | 9.6 (188 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.6/10 | 39 |

#### Responses

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.5 (36 reviews) | 
| **Route To Human** | Not enough data | Not enough data | 9.6 (37 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 9.6 (35 reviews) | 

#### Automation - AI Agents

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 9.7 (30 reviews) | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 9.3 (30 reviews) | 
| **Lead Generation** | Not enough data | Not enough data | 9.6 (33 reviews) | 
| **Document Processing** | Not enough data | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Not enough data | Feature Not Available | 

#### Platform

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 9.6 (34 reviews) | 
| **Integration** | Not enough data | Not enough data | 9.7 (35 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 9.8 (35 reviews) | 

#### Autonomy -  AI Agents

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 9.4 (33 reviews) | 
| **Adaptive Responses** | Not enough data | Not enough data | 9.5 (32 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 9.8 (30 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 9.4 (30 reviews) | 

#### Generative AI

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.6 (29 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.6 (29 reviews) | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | 8.0/10 | 271 |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.3/10 | 617 |

#### Responses

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Customization** | 8.5 (204 reviews) | Not enough data | 9.4 (533 reviews) | 
| **Control** | 8.2 (198 reviews) | Not enough data | 9.5 (505 reviews) | 
| **Route To Human** | 7.6 (196 reviews) | Not enough data | 9.6 (537 reviews) | 
| **Menu bars** | 8.1 (195 reviews) | Not enough data | 9.3 (451 reviews) | 
| **Drip sequences** | 7.8 (189 reviews) | Not enough data | 9.0 (365 reviews) | 

#### Platform

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Live chat** | 7.9 (195 reviews) | Not enough data | 9.7 (550 reviews) | 
| **Integrations** | 8.3 (204 reviews) | Not enough data | 9.5 (542 reviews) | 
| **Branding** | 8.0 (199 reviews) | Not enough data | 9.4 (510 reviews) | 
| **Analytics** | 7.8 (193 reviews) | Not enough data | 9.3 (532 reviews) | 
| **A/B testing** | 7.2 (189 reviews) | Not enough data | 9.2 (417 reviews) | 
| **Role-based access** | 7.9 (194 reviews) | Not enough data | 9.4 (473 reviews) | 
| **Collection of information** | 8.2 (194 reviews) | Not enough data | 9.5 (485 reviews) | 

#### Generative AI

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Text Generation** | 8.3 (147 reviews) | Not enough data | 9.0 (180 reviews) | 
| **AI Text Summarization** | 8.2 (142 reviews) | Not enough data | 8.9 (174 reviews) | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Conversational Platform

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | Not enough data | 

#### Support Automation

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.1/10 | 272 |

#### Notifications

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Confirmations &amp; Reminders** | Not enough data | Not enough data | 9.3 (218 reviews) | 
| **Appointment Follow-Up** | Not enough data | Not enough data | 9.2 (204 reviews) | 
| **Scheduling Notifications** | Not enough data | Not enough data | 9.4 (221 reviews) | 

#### Settings

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | 9.4 (221 reviews) | 
| **Availability Settings** | Not enough data | Not enough data | 9.5 (229 reviews) | 
| **Blocked Time Settings** | Not enough data | Not enough data | 9.5 (218 reviews) | 

#### Personalization

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 9.4 (222 reviews) | 
| **Links** | Not enough data | Not enough data | 9.5 (206 reviews) | 

#### Integrations

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | Not enough data | 9.4 (219 reviews) | 
| **Website Integration** | Not enough data | Not enough data | 9.6 (240 reviews) | 
| **Payment Acceptance** | Not enough data | Not enough data | 7.7 (152 reviews) | 
| **Video Conferencing** | Not enough data | Not enough data | 8.6 (183 reviews) | 
| **Communication** | Not enough data | Not enough data | 8.9 (184 reviews) | 

#### Generative AI

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.0 (113 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.9 (101 reviews) | 
| **AI Text-to-Image** | Not enough data | Not enough data | 8.5 (91 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 8.7 (91 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | 8.3 (86 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.4 (26 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.3 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.6 (26 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.3/10 | 167 |

#### Integrations

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | 8.5 (113 reviews) | 
| **Email Integration** | Not enough data | Not enough data | 9.1 (131 reviews) | 
| **Zoom Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Google Meet Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Salesforce Integration** | Not enough data | Not enough data | 9.6 (154 reviews) | 

#### Branding &amp; Customizatio

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | 9.2 (143 reviews) | 
| **Personalized Links** | Not enough data | Not enough data | 9.3 (138 reviews) | 
| **Personalized Web Embed** | Not enough data | Not enough data | 9.2 (121 reviews) | 

#### Automatic Rules &amp; Configurations

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | 9.5 (150 reviews) | 
| **Automatic Updates** | Not enough data | Not enough data | 9.5 (141 reviews) | 
| **Buffer Times** | Not enough data | Not enough data | 9.2 (138 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.4 (15 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.5 (14 reviews) | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | 7.6/10 | 154 |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.7/10 | 52 |

#### Generative AI

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Text Generation** | 8.4 (133 reviews) | Not enough data | 9.3 (48 reviews) | 
| **AI Text Summarization** | 8.2 (130 reviews) | Not enough data | 9.3 (47 reviews) | 

#### Agentic AI - Bot Platforms

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.0 (9 reviews) | Not enough data | 10.0 (7 reviews) | 
| **Multi-step Planning** | 7.5 (8 reviews) | Not enough data | 10.0 (5 reviews) | 
| **Cross-system Integration** | 7.3 (8 reviews) | Not enough data | 9.7 (6 reviews) | 
| **Adaptive Learning** | 6.5 (8 reviews) | Not enough data | 9.8 (7 reviews) | 
| **Natural Language Interaction** | 7.5 (8 reviews) | Not enough data | 9.4 (6 reviews) | 
| **Proactive Assistance** | 7.1 (8 reviews) | Not enough data | 9.7 (6 reviews) | 
| **Decision Making** | 7.9 (8 reviews) | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.2/10 | 684 |

#### Generative AI

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.1 (153 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.1 (149 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 8.5 (104 reviews) | 

#### Communication

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | 9.7 (654 reviews) ✓ Verified | 
| **Notifications** | Not enough data | Not enough data | 9.4 (636 reviews) ✓ Verified | 
| **Targeted Emails** | Not enough data | Not enough data | 8.7 (393 reviews) | 
| **In-App Messaging** | Not enough data | Not enough data | 9.4 (487 reviews) ✓ Verified | 
| **Co-Browsing** | Not enough data | Not enough data | 9.1 (421 reviews) ✓ Verified | 

####  Internal Use

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 9.4 (567 reviews) ✓ Verified | 
| **Conversation Archiving** | Not enough data | Not enough data | 9.3 (520 reviews) ✓ Verified | 
| **Lead Development** | Not enough data | Not enough data | 9.5 (570 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | Not enough data | 9.3 (528 reviews) ✓ Verified | 
| **Team Inbox ** | Not enough data | Not enough data | 9.1 (413 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | Not enough data | 9.3 (511 reviews) ✓ Verified | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | 8.1/10 | 140 |
| **Rasa** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Generative AI

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Text Summarization** | 8.2 (102 reviews) | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Knowledge Base** | 8.0 (120 reviews) | Not enough data | Not enough data | 
| **Searchable Articles** | Feature Not Available | Not enough data | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | Not enough data | 
| **Mobile Optimization** | 7.1 (114 reviews) | Not enough data | Not enough data | 
| **Personalization** | 7.9 (112 reviews) | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Branding** | 7.8 (113 reviews) | Not enough data | Not enough data | 
| **Automation** | 8.6 (118 reviews) | Not enough data | Not enough data | 
| **Artificial Intelligence** | 8.7 (118 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.3 (118 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.2 (14 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.7 (15 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.1 (17 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.7 (15 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.0 (15 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.8 (15 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.5 (14 reviews) | Not enough data | Not enough data | 

### Generative AI Infrastructure

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | 8.2/10 | 40 |
| **Rasa** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Scalability and Performance - Generative AI Infrastructure

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI High Availability** | 8.3 (29 reviews) | Not enough data | Not enough data | 
| **AI Model Training Scalability** | 8.2 (29 reviews) | Not enough data | Not enough data | 
| **AI Inference Speed** | 8.2 (29 reviews) | Not enough data | Not enough data | 

#### Cost and Efficiency - Generative AI Infrastructure

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Cost per API Call** | 8.0 (30 reviews) | Not enough data | Not enough data | 
| **AI Resource Allocation Flexibility** | 8.2 (30 reviews) | Not enough data | Not enough data | 
| **AI Energy Efficiency** | 8.5 (24 reviews) | Not enough data | Not enough data | 

#### Integration and Extensibility - Generative AI Infrastructure

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Multi-cloud Support** | 8.0 (29 reviews) | Not enough data | Not enough data | 
| **AI Data Pipeline Integration** | 8.3 (28 reviews) | Not enough data | Not enough data | 
| **AI API Support and Flexibility** | 8.5 (30 reviews) | Not enough data | Not enough data | 

#### Security and Compliance - Generative AI Infrastructure

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI GDPR and Regulatory Compliance** | 8.3 (28 reviews) | Not enough data | Not enough data | 
| **AI Role-based Access Control** | 8.2 (29 reviews) | Not enough data | Not enough data | 
| **AI Data Encryption** | 7.8 (23 reviews) | Not enough data | Not enough data | 

#### Usability and Support - Generative AI Infrastructure

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **AI Documentation Quality** | 7.9 (29 reviews) | Not enough data | Not enough data | 
| **AI Community Activity** | 8.3 (28 reviews) | Not enough data | Not enough data | 

### Large Language Model Operationalization (LLMOps)

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | 7.7/10 | 12 |
| **Rasa** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Prompt Engineering - Large Language Model Operationalization (LLMOps) 

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Prompt Optimization Tools** | 8.8 (8 reviews) | Not enough data | Not enough data | 
| **Template Library** | 7.7 (8 reviews) | Not enough data | Not enough data | 

#### Inference Optimization - Large Language Model Operationalization (LLMOps)

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Batch Processing Support** | 7.3 (8 reviews) | Not enough data | Not enough data | 

#### Model Garden - Large Language Model Operationalization (LLMOps)

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Model Comparison Dashboard** | 7.3 (8 reviews) | Not enough data | Not enough data | 

#### Custom Training - Large Language Model Operationalization (LLMOps)

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Fine-Tuning Interface** | 6.9 (8 reviews) | Not enough data | Not enough data | 

#### Application Development - Large Language Model Operationalization (LLMOps) 

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **SDK &amp; API Integrations** | 6.3 (8 reviews) | Not enough data | Not enough data | 

#### Model Deployment - Large Language Model Operationalization (LLMOps) 

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **One-Click Deployment** | 9.0 (8 reviews) | Not enough data | Not enough data | 
| **Scalability Management** | 7.9 (8 reviews) | Not enough data | Not enough data | 

#### Guardrails - Large Language Model Operationalization (LLMOps)

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Content Moderation Rules** | 8.1 (8 reviews) | Not enough data | Not enough data | 
| **Policy Compliance Checker** | 6.7 (8 reviews) | Not enough data | Not enough data | 

#### Model Monitoring - Large Language Model Operationalization (LLMOps)

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Drift Detection Alerts** | Feature Not Available | Not enough data | Not enough data | 
| **Real-Time Performance Metrics** | 7.9 (8 reviews) | Not enough data | Not enough data | 

#### Security - Large Language Model Operationalization (LLMOps)

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Data Encryption Tools** | Feature Not Available | Not enough data | Not enough data | 
| **Access Control Management** | 8.3 (8 reviews) | Not enough data | Not enough data | 

#### Gateways &amp; Routers - Large Language Model Operationalization (LLMOps)

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Request Routing Optimization** | 8.1 (8 reviews) | Not enough data | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | 7.7/10 | 69 |
| **Rasa** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Natural Language Configuration** | 7.9 (34 reviews) | Not enough data | Not enough data | 
| **Tone Customization** | 7.5 (32 reviews) | Not enough data | Not enough data | 
| **Security Guardrails** | 7.4 (34 reviews) | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Omni-channel Support** | 7.6 (33 reviews) | Not enough data | Not enough data | 
| **Agent Branding** | 8.1 (31 reviews) | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | 7.8 (33 reviews) | Not enough data | Not enough data | 
| **Seamless Human Escalation** | 7.3 (31 reviews) | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Analytics &amp; Reporting** | 7.5 (34 reviews) | Not enough data | Not enough data | 
| **Contextual Awareness** | 7.8 (33 reviews) | Not enough data | Not enough data | 
| **Data Privacy Compliance** | 8.2 (34 reviews) | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Workflow Automation** | 8.1 (36 reviews) | Not enough data | Not enough data | 
| **API Usage** | 7.6 (37 reviews) | Not enough data | Not enough data | 
| **Platform Interoperability** | 7.7 (37 reviews) | Not enough data | Not enough data | 
| **CRM Data Integration** | 7.3 (33 reviews) | Not enough data | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.1/10 | 107 |

#### Automation

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 9.4 (72 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 8.8 (56 reviews) | 
| **Document Processing** | Not enough data | Not enough data | 8.1 (50 reviews) | 
| **Lead Generation** | Not enough data | Not enough data | 9.6 (84 reviews) | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 9.2 (74 reviews) | 

#### Autonomy

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 8.9 (63 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 9.1 (65 reviews) | 
| **Adaptive Responses** | Not enough data | Not enough data | 9.0 (64 reviews) | 
| **Independent Decision Making** | Not enough data | Not enough data | 8.8 (62 reviews) | 

#### Outbound Sales

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 9.3 (60 reviews) | 
| **Prospect Prioritization** | Not enough data | Not enough data | 9.0 (57 reviews) | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 8.4 (50 reviews) | 
| **Personalized Outreach** | Not enough data | Not enough data | 9.3 (64 reviews) | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 9.1 (56 reviews) | 

#### Inbound Sales

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 9.0 (62 reviews) | 
| **Inquiry Routing** | Not enough data | Not enough data | 9.4 (74 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 8.8 (56 reviews) | 
| **Real-Time Engagement** | Not enough data | Not enough data | 9.6 (84 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 9.4 (80 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | 9.3/10 | 5 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AI Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Workflow Design &amp; Integration - AI Orchestration

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Dependency Management** | Not enough data | Not enough data | Not enough data | 
| **Workflow Coordination** | Not enough data | Not enough data | Not enough data | 
| **Multi-Provider API Connectivity** | Not enough data | Not enough data | Not enough data | 
| **Multi-Step Workflow Creation** | Not enough data | Not enough data | Not enough data | 
| **Enterprise System Integration** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Data Pipelines** | Not enough data | Not enough data | Not enough data | 

#### Performance Optimization &amp; Analytics - AI Orchestration

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Workflow Performance Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Workflow Reporting** | Not enough data | Not enough data | Not enough data | 
| **Resource Utilization Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Computational Resource Management** | Not enough data | Not enough data | Not enough data | 
| **Dynamic Scaling** | Not enough data | Not enough data | Not enough data | 
| **Component Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Governance &amp; Compliance Controls - AI Orchestration

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Regulatory Compliance** | Not enough data | Not enough data | Not enough data | 
| **Governance Policy Enforcement** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Access Control** | Not enough data | Not enough data | Not enough data | 
| **Audit Trail Management** | Not enough data | Not enough data | Not enough data | 
| **Security Protocols** | Not enough data | Not enough data | Not enough data | 

### Conversational Interface Agents

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Natural Language Interaction - Conversational Interface Agents 

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Natural Language Query Understanding** | Not enough data | Not enough data | Not enough data | 
| **Multi-Turn Conversation Management** | Not enough data | Not enough data | Not enough data | 
| **Voice &amp; Text Interface Support** | Not enough data | Not enough data | Not enough data | 

#### Intent &amp; Action Handling - Conversational Interface Agents 

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Data Retrieval from Connected Systems** | Not enough data | Not enough data | Not enough data | 
| **Intent Recognition &amp; Mapping** | Not enough data | Not enough data | Not enough data | 
| **Action &amp; Workflow Triggering** | Not enough data | Not enough data | Not enough data | 

#### Context &amp; Personalization - Conversational Interface Agents 

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Conversation Context Persistence** | Not enough data | Not enough data | Not enough data | 
| **User Identity &amp; Permission Awareness** | Not enough data | Not enough data | Not enough data | 

#### Enterprise Integration &amp; Deployment - Conversational Interface Agents 

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Enterprise Application Integrations** | Not enough data | Not enough data | Not enough data | 
| **Security &amp; Access Controls** | Not enough data | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | 

#### Autonomy

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Botpress** | N/A | N/A |
| **Rasa** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing)

**Unique to Botpress (7):** [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [Chatbots Software](https://www.g2.com/categories/chatbots), [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Large Language Model Operationalization (LLMOps) Software](https://www.g2.com/categories/large-language-model-operationalization-llmops), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)

**Unique to Rasa (2):** [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents)

**Unique to Qualified (9):** [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Chatbots Software](https://www.g2.com/categories/chatbots), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Live Chat Software](https://www.g2.com/categories/live-chat), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Botpress | Rasa | Qualified | 
|---|---|---|---|
| **Small-Business** | 77.3% | 72.7% | 9.5% | 
| **Mid-Market** | 16.3% | 9.1% | 69.8% | 
| **Enterprise** | 6.5% | 18.2% | 20.7% | 

### By Industry

#### Botpress

- **Information Technology and Services:** 14.4%
- **Computer Software:** 10.1%
- **Marketing and Advertising:** 9.5%
- **Consulting:** 6.5%
- **Financial Services:** 4.3%
- **Higher Education:** 3.8%
- **Education Management:** 3.0%
- **Health, Wellness and Fitness:** 2.4%
- **Telecommunications:** 1.9%
- **Automotive:** 1.9%
- **Other:** 42.1%

#### Rasa

- **Computer Software:** 36.4%
- **Information Technology and Services:** 18.2%
- **Telecommunications:** 9.1%
- **Marketing and Advertising:** 9.1%
- **Graphic Design:** 9.1%
- **Financial Services:** 9.1%
- **Banking:** 9.1%

#### Qualified

- **Computer Software:** 44.1%
- **Information Technology and Services:** 18.7%
- **Computer &amp; Network Security:** 4.1%
- **Marketing and Advertising:** 4.0%
- **Financial Services:** 3.3%
- **Human Resources:** 2.0%
- **Telecommunications:** 1.9%
- **Hospital &amp; Health Care:** 1.9%
- **Staffing and Recruiting:** 1.7%
- **Internet:** 0.9%
- **Other:** 17.4%

---
## Alternatives

### Alternatives to Botpress

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Voiceflow](https://www.g2.com/products/voiceflow/reviews) — 4.6/5 stars (109 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3858 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [Gemini Enterprise Agent Platform](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) — 4.3/5 stars (658 reviews)
- [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews)
- [Landbot](https://www.g2.com/products/landbot/reviews) — 4.7/5 stars (334 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6949 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews)
- [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) — 4.4/5 stars (392 reviews)

### Alternatives to Rasa

- [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3858 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3750 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4070 reviews)
- [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) — 4.5/5 stars (3512 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews)

### Alternatives to Qualified

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3858 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4070 reviews)
- [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [6sense Revenue Marketing](https://www.g2.com/products/6sense-revenue-marketing/reviews) — 4.3/5 stars (1435 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6949 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13836 reviews)
- [Customers.ai](https://www.g2.com/products/customers-ai/reviews) — 4.8/5 stars (429 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews)

---
## Top Discussions

### Botpress

- Title: [Is Botpress open source?](https://www.g2.com/discussions/is-botpress-open-source) — 3 comments
  > **Top comment:** "Yes botpress is an open source  AI software  design to build chatbots. "
- Title: [How do you use Botpress?](https://www.g2.com/discussions/how-do-you-use-botpress) — 2 comments
  > **Top comment:** "I use bot press on the cloud platform for designing chatbots it&#39;s an amazing tool to develop GUI-based chatbots and integrate with other websites. "
- Title: [Is Botpress good?](https://www.g2.com/discussions/is-botpress-good) — 2 comments, 2 upvotes
  > **Top comment:** "yes botpress is amazingly good even an ordinary end user can also design a very interactive chatbot so what else needed"
- Title: [What language does Botpress use?](https://www.g2.com/discussions/what-language-does-botpress-use) — 2 comments
  > **Top comment:** "Botpress is written in JavaScript and Node.js as its runtime environment."
- Title: [Is it possible to translate the backend to german? Some of our clients would prefer that.](https://www.g2.com/discussions/31311-is-it-possible-to-translate-the-backend-to-german-some-of-our-clients-would-prefer-that) — 1 comment, 1 upvote
  > **Top comment:** "Hi Frank, It&#39;s possible to translate it, but we haven&#39;t done it yet. It&#39;s currently available only in English and French. I suggest you request this as a..."

### Rasa

No discussions available for this product.

### Qualified

- Title: [What&#39;s the most creative experience you&#39;ve created?](https://www.g2.com/discussions/what-s-the-most-creative-experience-you-ve-created) — 1 comment
  > **Top comment:** "Saying hello to competitors when they are on our site 😝"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/botpress-vs-rasa-vs-qualified)

