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Compare Botpress and Microsoft Copilot Studio 
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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (41.4% of reviews)
Entry-Level Pricing
Free Per Month
$1.00 2000 Sessions Month
Botpress
Star Rating
(440)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansMicrosoft Copilot Studio
Star Rating
(124)4.4 out of 5
Market Segments
Small-Business (41.4% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 2000 Sessions Month
Learn more about Microsoft Copilot StudioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Copilot Studio excels in AI Text Generation with a score of 8.1, where reviewers mention its ability to create contextually relevant content quickly. In contrast, Botpress, with a score of 8.4, is noted for its slightly better performance in generating text but lacks the same level of contextual understanding.
- Reviewers mention that Microsoft Copilot Studio offers superior Seamless Human Escalation capabilities, scoring 8.1, which users appreciate for its smooth transition from bot to human agents. Botpress, scoring 7.0, has been criticized for its less effective escalation process, leading to potential customer frustration.
- Users on G2 highlight that Microsoft Copilot Studio's Adaptive Learning feature, scoring 7.9, allows the software to improve over time based on user interactions, which is a significant advantage. Botpress, with a score of 6.5, is seen as lacking in this area, making it less responsive to evolving user needs.
- Reviewers mention that Microsoft Copilot Studio shines in Workflow Automation, scoring 8.2, with users praising its ability to streamline processes effectively. Botpress, scoring 7.9, offers automation features but is perceived as less intuitive, which can hinder user experience.
- Users say that Microsoft Copilot Studio's Data Privacy Compliance, with a score of 8.1, is a strong point, as it meets various regulatory standards, which is crucial for businesses. Botpress, scoring 8.2, is also compliant but has received feedback about its transparency in data handling practices.
- G2 users report that Microsoft Copilot Studio's Quality of Support, scoring 8.3, is highly rated, with many reviewers appreciating the responsiveness and helpfulness of the support team. In comparison, Botpress, with a score of 8.0, has received mixed reviews regarding support, with some users feeling that response times could be improved.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Microsoft Copilot Studio
Power Virtual Agents
$1.00
2000 Sessions Month
NA
- Create and maintain intelligent chatbots - 1,000 bots Sessions - 2,000 per month3 Use Common Data Service} - 10 GB database capacity } 420 GB file capacity4 Enable your bot to take action - Power Automate use rights5 Sessions add-on - Sessions add-on$450
Free Trial
Botpress
Free Trial is available
Microsoft Copilot Studio
No trial information availableRatings
Meets Requirements
8.4
335
8.3
109
Ease of Use
8.4
343
8.7
111
Ease of Setup
8.5
248
8.6
90
Ease of Admin
8.5
198
8.6
34
Quality of Support
8.0
289
8.3
103
Has the product been a good partner in doing business?
8.5
187
8.5
34
Product Direction (% positive)
9.5
342
9.3
106
Features by Category
Messenger
8.3
61
Not enough data
8.6
64
Not enough data
7.9
61
Not enough data
8.5
62
Not enough data
Channels
7.8
59
Not enough data
8.8
62
Not enough data
7.1
57
Not enough data
6.6
56
Not enough data
7.7
55
Not enough data
Customers
8.0
58
Not enough data
8.0
57
Not enough data
8.0
58
Not enough data
8.7
58
Not enough data
8.2
54
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
201
Not enough data
8.2
197
Not enough data
7.6
195
Not enough data
8.1
194
Not enough data
7.8
188
Not enough data
Platform
7.9
193
Not enough data
8.2
198
Not enough data
8.0
197
Not enough data
7.8
192
Not enough data
7.2
188
Not enough data
8.0
192
Not enough data
8.2
193
Not enough data
Generative AI
8.3
145
Not enough data
8.2
141
Not enough data
Generative AI
8.4
134
8.1
34
8.2
131
8.5
34
Agentic AI - Bot Platforms
7.7
8
8.0
25
7.5
8
7.7
25
7.3
8
7.7
25
6.5
8
7.9
25
7.5
8
7.9
24
7.1
8
7.6
24
7.9
8
7.4
24
Generative AI
8.3
102
Not enough data
Self-Service Experience
8.0
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
113
Not enough data
8.0
112
Not enough data
Self-Service Platform
7.8
113
Not enough data
8.6
115
Not enough data
8.7
114
Not enough data
8.3
113
Not enough data
Agentic AI - Customer Self-Service
8.3
13
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
8.5
13
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
Not enough data
8.2
29
Not enough data
8.2
29
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Not enough data
8.2
30
Not enough data
8.5
24
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
29
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
Security and Compliance - Generative AI Infrastructure
8.3
28
Not enough data
8.2
29
Not enough data
7.8
23
Not enough data
Usability and Support - Generative AI Infrastructure
8.0
28
Not enough data
8.3
28
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
Customization - AI Agent Builders
7.8
31
8.1
56
7.4
30
7.7
57
7.5
31
7.8
57
Functionality - AI Agent Builders
7.4
29
7.8
54
8.1
29
7.9
54
7.7
30
8.0
53
7.2
29
8.1
53
Data and Analytics - AI Agent Builders
7.3
31
7.8
52
7.8
31
7.7
53
8.1
31
8.1
52
Integration - AI Agent Builders
8.0
31
8.2
53
7.5
31
8.0
52
7.4
31
7.9
51
7.2
30
7.9
52
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and Microsoft Copilot Studio are categorized as AI Agent Builders and Bot Platforms
Unique Categories
Botpress is categorized as Large Language Model Operationalization (LLMOps), Generative AI Infrastructure, Conversational Marketing, Chatbots, Customer Self-Service, and AI Orchestration
Microsoft Copilot Studio has no unique categories
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Copilot Studio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.3%
Computer Software
9.9%
Marketing and Advertising
9.6%
Consulting
6.5%
Higher Education
3.7%
Other
55.1%
Information Technology and Services
19.8%
Computer Software
9.5%
Financial Services
6.0%
Automotive
5.2%
Computer & Network Security
4.3%
Other
55.2%
Alternatives
Discussions
Is Botpress open source?
3 Comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
How soon will this bot be able to answer customer questions flawlessly?
1 Comment
RJ
It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to...Read more
What can power virtual agents do?
1 Comment
AD
Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in...Read more
Microsoft Copilot Studio has no more discussions with answers
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