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Compare Botpress and Collect.chat 
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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
Free Per Month
Free Per Month
Botpress
Star Rating
(440)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansCollect.chat
Star Rating
(14)4.3 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Collect.chat excels in ease of setup, achieving a perfect score of 10.0, which reviewers mention makes it incredibly user-friendly for small businesses looking to implement chat solutions quickly. In contrast, Botpress has a score of 8.7, indicating a more complex setup process that may require additional technical expertise.
- Reviewers mention that Collect.chat offers superior quality of support with a score of 8.9, highlighting responsive customer service and helpful resources. Botpress, with a score of 8.1, has received feedback indicating that while support is adequate, it may not be as readily available or comprehensive.
- G2 users say that Collect.chat's customization interface is rated at 8.3, allowing for easy personalization of chat flows, which is particularly beneficial for businesses wanting to tailor their customer interactions. Botpress, while also customizable, has a slightly lower score of 8.3, with some users noting that the customization options can be less intuitive.
- Users on G2 report that Collect.chat shines in its AI capabilities, particularly in AI text generation, scoring 8.4, which reviewers say enhances the conversational quality of interactions. Botpress, with a score of 8.5 in the same category, is noted for its advanced AI features but may require more technical knowledge to fully leverage.
- Reviewers mention that Collect.chat's integration capabilities are robust, scoring 8.4, which allows for seamless connections with various platforms, making it a favorite among small businesses. Botpress, with a score of 8.3, also offers integrations but has received feedback that some users find the process less straightforward.
- Users report that Collect.chat's analytics features, rated at 8.0, provide valuable insights into customer interactions, which is crucial for small businesses looking to optimize their engagement strategies. Botpress, while offering analytics as well, has a slightly lower score of 8.0, with some users indicating that the analytics dashboard could be more user-friendly.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Collect.chat
Free
Free
Per Month
- 50 Responses per month
- Unlimited Bots
- Responses & Insights
Free Trial
Botpress
Free Trial is available
Collect.chat
No trial information availableRatings
Meets Requirements
8.4
335
8.2
12
Ease of Use
8.4
343
8.6
12
Ease of Setup
8.5
248
9.6
8
Ease of Admin
8.5
198
9.0
8
Quality of Support
8.0
289
8.2
12
Has the product been a good partner in doing business?
8.5
187
8.3
8
Product Direction (% positive)
9.5
342
9.0
12
Features by Category
Messenger
8.3
61
Not enough data
8.6
64
Not enough data
7.9
61
Not enough data
8.5
62
Not enough data
Channels
7.8
59
Not enough data
8.8
62
Not enough data
7.1
57
Not enough data
6.6
56
Not enough data
7.7
55
Not enough data
Customers
8.0
58
Not enough data
8.0
57
Not enough data
8.0
58
Not enough data
8.7
58
Not enough data
8.2
54
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
201
Not enough data
8.2
197
Not enough data
7.6
195
Not enough data
8.1
194
Not enough data
7.8
188
Not enough data
Platform
7.9
193
Not enough data
8.2
198
Not enough data
8.0
197
Not enough data
7.8
192
Not enough data
7.2
188
Not enough data
8.0
192
Not enough data
8.2
193
Not enough data
Generative AI
8.3
145
Not enough data
8.2
141
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.4
134
Not enough data
8.2
131
Not enough data
Agentic AI - Bot Platforms
7.7
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.9
8
Not enough data
Generative AI
8.3
102
Not enough data
Self-Service Experience
8.0
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
113
Not enough data
8.0
112
Not enough data
Self-Service Platform
7.8
113
Not enough data
8.6
115
Not enough data
8.7
114
Not enough data
8.3
113
Not enough data
Agentic AI - Customer Self-Service
8.3
13
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
8.5
13
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
Not enough data
8.2
29
Not enough data
8.2
29
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Not enough data
8.2
30
Not enough data
8.5
24
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
29
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
Security and Compliance - Generative AI Infrastructure
8.3
28
Not enough data
8.2
29
Not enough data
7.8
23
Not enough data
Usability and Support - Generative AI Infrastructure
8.0
28
Not enough data
8.3
28
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
Customization - AI Agent Builders
7.8
31
Not enough data
7.4
30
Not enough data
7.5
31
Not enough data
Functionality - AI Agent Builders
7.4
29
Not enough data
8.1
29
Not enough data
7.7
30
Not enough data
7.2
29
Not enough data
Data and Analytics - AI Agent Builders
7.3
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
Integration - AI Agent Builders
8.0
31
Not enough data
7.5
31
Not enough data
7.4
31
Not enough data
7.2
30
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and Collect.chat are categorized as Conversational Marketing and Chatbots
Unique Categories
Botpress is categorized as AI Agent Builders, Large Language Model Operationalization (LLMOps), Generative AI Infrastructure, Bot Platforms, Customer Self-Service, and AI Orchestration
Collect.chat is categorized as Online Form Builder and Survey
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Collect.chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.3%
Computer Software
9.9%
Marketing and Advertising
9.6%
Consulting
6.5%
Higher Education
3.7%
Other
55.1%
Marketing and Advertising
25.0%
Internet
25.0%
Printing
8.3%
Information Technology and Services
8.3%
Hospitality
8.3%
Other
25.0%
Discussions
Is Botpress open source?
3 Comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
Collect.chat has no discussions with answers
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