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Compare Botpress and Chatling 
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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (94.8% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Botpress
Star Rating
(440)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansChatling
Star Rating
(65)4.7 out of 5
Market Segments
Small-Business (94.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatlingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Botpress excels in its customization capabilities, scoring 8.5, allowing businesses to tailor the chatbot experience extensively. In contrast, Chatling, with a score of 8.6, also offers good customization but is noted for being slightly less flexible in certain scenarios.
- Reviewers mention that Botpress has a strong quality of support, scoring 8.0, which is beneficial for small businesses needing assistance. However, Chatling outperforms in this area with a score of 8.9, indicating a more responsive support team that users appreciate.
- G2 users highlight that Botpress has a better route to human interaction, scoring 7.6, which is crucial for maintaining customer satisfaction. Chatling, however, scores lower at 6.5, suggesting that users may experience more difficulty in reaching a human representative when needed.
- Users on G2 report that Botpress provides robust analytics features, scoring 7.8, which help businesses track performance effectively. Chatling, with a higher score of 8.5, is praised for its more comprehensive analytics tools that offer deeper insights into user interactions.
- Reviewers mention that Botpress has a solid entry-level price point, being free, which is a significant advantage for small businesses. Chatling does not offer a free tier, which may deter budget-conscious users.
- Users say that while both products have strong product direction, Botpress scores 9.5, indicating a clear roadmap for future enhancements. Chatling, with a perfect score of 10.0, is seen as having an even more promising trajectory, which excites users about upcoming features.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Chatling
No pricing availableFree Trial
Botpress
Free Trial is available
Chatling
No trial information availableRatings
Meets Requirements
8.4
335
9.2
53
Ease of Use
8.4
343
9.4
57
Ease of Setup
8.5
248
9.4
56
Ease of Admin
8.5
198
9.3
46
Quality of Support
8.0
289
8.8
49
Has the product been a good partner in doing business?
8.5
187
9.0
43
Product Direction (% positive)
9.5
342
10.0
54
Features by Category
Messenger
8.3
61
Not enough data
8.6
64
Not enough data
7.9
61
Not enough data
8.5
62
Not enough data
Channels
7.8
59
Not enough data
8.8
62
Not enough data
7.1
57
Not enough data
6.6
56
Not enough data
7.7
55
Not enough data
Customers
8.0
58
Not enough data
8.0
57
Not enough data
8.0
58
Not enough data
8.7
58
Not enough data
8.2
54
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
201
8.7
46
8.2
197
8.0
45
7.6
195
6.5
44
8.1
194
7.8
45
7.8
188
6.6
42
Platform
7.9
193
7.1
45
8.2
198
8.0
45
8.0
197
8.6
45
7.8
192
8.6
43
7.2
188
5.9
41
8.0
192
7.3
41
8.2
193
8.4
42
Generative AI
8.3
145
7.8
27
8.2
141
8.1
27
Generative AI
8.4
134
Not enough data
8.2
131
Not enough data
Agentic AI - Bot Platforms
7.7
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.9
8
Not enough data
Generative AI
8.3
102
Not enough data
Self-Service Experience
8.0
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
113
Not enough data
8.0
112
Not enough data
Self-Service Platform
7.8
113
Not enough data
8.6
115
Not enough data
8.7
114
Not enough data
8.3
113
Not enough data
Agentic AI - Customer Self-Service
8.3
13
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
8.5
13
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
Not enough data
8.2
29
Not enough data
8.2
29
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Not enough data
8.2
30
Not enough data
8.5
24
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
29
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
Security and Compliance - Generative AI Infrastructure
8.3
28
Not enough data
8.2
29
Not enough data
7.8
23
Not enough data
Usability and Support - Generative AI Infrastructure
8.0
28
Not enough data
8.3
28
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
Customization - AI Agent Builders
7.8
31
Not enough data
7.4
30
Not enough data
7.5
31
Not enough data
Functionality - AI Agent Builders
7.4
29
Not enough data
8.1
29
Not enough data
7.7
30
Not enough data
7.2
29
Not enough data
Data and Analytics - AI Agent Builders
7.3
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
Integration - AI Agent Builders
8.0
31
Not enough data
7.5
31
Not enough data
7.4
31
Not enough data
7.2
30
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and Chatling are categorized as Chatbots
Unique Categories
Botpress is categorized as AI Agent Builders, Large Language Model Operationalization (LLMOps), Generative AI Infrastructure, Conversational Marketing, Bot Platforms, Customer Self-Service, and AI Orchestration
Chatling has no unique categories
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chatling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.3%
Computer Software
9.9%
Marketing and Advertising
9.6%
Consulting
6.5%
Higher Education
3.7%
Other
55.1%
Marketing and Advertising
13.8%
Information Technology and Services
6.9%
Health, Wellness and Fitness
6.9%
Computer Software
6.9%
Financial Services
5.2%
Other
60.3%
Alternatives
Discussions
Is Botpress open source?
3 Comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
Chatling has no discussions with answers
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