Introducing G2.ai, the future of software buying.Try now
Compare Botpress and ChatBot 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Thoughtly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Lyzr.ai
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ada
Visit Website
At a Glance
Market Segments
Small-Business (77.5% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Free Per Month
$50 per month
Botpress
Star Rating
(440)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatBot excels in its Ease of Use with a score of 9.3, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Botpress, while still user-friendly, has a lower score of 8.5, which may indicate a steeper learning curve for new users.
- Reviewers mention that ChatBot's Quality of Support is notably high, scoring 9.1, which users appreciate for timely assistance. Botpress, however, has a lower support score of 8.1, leading some users to feel less supported during their implementation process.
- G2 users highlight ChatBot's strong Personalization features with a score of 8.4, allowing businesses to tailor interactions effectively. Botpress, while also offering personalization, scores slightly lower at 8.0, which may affect user engagement strategies.
- Users on G2 report that ChatBot's Generative AI Text Generation capabilities are robust, scoring 8.4, which enhances content creation. Botpress, while competent, scores 8.2, indicating it may not be as effective in generating diverse content as ChatBot.
- Reviewers mention that ChatBot's Integration capabilities are rated highly at 8.4, making it easier to connect with other tools. Botpress, with a score of 8.3, is also strong but may not offer the same level of seamless integration that some users desire.
- Users say that ChatBot's Product Direction is rated a perfect 10.0, indicating a clear and positive vision for future updates and features. In comparison, Botpress scores 9.5, which, while still strong, suggests a slightly less aggressive roadmap that may concern some users looking for rapid innovation.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Free Trial
Botpress
Free Trial is available
ChatBot
Free Trial is available
Ratings
Meets Requirements
8.4
335
9.2
20
Ease of Use
8.4
343
9.3
20
Ease of Setup
8.5
248
8.8
12
Ease of Admin
8.5
198
8.7
10
Quality of Support
8.0
289
9.0
19
Has the product been a good partner in doing business?
8.5
187
9.4
8
Product Direction (% positive)
9.5
342
10.0
18
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
61
Not enough data
8.6
64
Not enough data
7.9
61
Not enough data
8.5
62
Not enough data
Channels
7.8
59
Not enough data
8.8
62
Not enough data
7.1
57
Not enough data
6.6
56
Not enough data
7.7
55
Not enough data
Customers
8.0
58
Not enough data
8.0
57
Not enough data
8.0
58
Not enough data
8.7
58
Not enough data
8.2
54
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
201
9.0
5
8.2
197
8.7
5
7.6
195
8.0
5
8.1
194
8.7
5
7.8
188
8.0
5
Platform
7.9
193
9.3
5
8.2
198
9.0
5
8.0
197
7.7
5
7.8
192
8.3
5
7.2
188
7.0
5
8.0
192
7.7
5
8.2
193
8.3
5
Generative AI
8.3
145
Not enough data
8.2
141
Not enough data
Generative AI
8.4
134
Not enough data
8.2
131
Not enough data
Agentic AI - Bot Platforms
7.7
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.9
8
Not enough data
Generative AI
8.3
102
Not enough data
Self-Service Experience
8.0
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
113
Not enough data
8.0
112
Not enough data
Self-Service Platform
7.8
113
Not enough data
8.6
115
Not enough data
8.7
114
Not enough data
8.3
113
Not enough data
Agentic AI - Customer Self-Service
8.3
13
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
8.5
13
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
Not enough data
8.2
29
Not enough data
8.2
29
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Not enough data
8.2
30
Not enough data
8.5
24
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
29
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
Security and Compliance - Generative AI Infrastructure
8.3
28
Not enough data
8.2
29
Not enough data
7.8
23
Not enough data
Usability and Support - Generative AI Infrastructure
8.0
28
Not enough data
8.3
28
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
Customization - AI Agent Builders
7.8
31
Not enough data
7.4
30
Not enough data
7.5
31
Not enough data
Functionality - AI Agent Builders
7.4
29
Not enough data
8.1
29
Not enough data
7.7
30
Not enough data
7.2
29
Not enough data
Data and Analytics - AI Agent Builders
7.3
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
Integration - AI Agent Builders
8.0
31
Not enough data
7.5
31
Not enough data
7.4
31
Not enough data
7.2
30
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and ChatBot are categorized as Chatbots and Bot Platforms
Unique Categories
Botpress is categorized as AI Agent Builders, Large Language Model Operationalization (LLMOps), Generative AI Infrastructure, Conversational Marketing, Customer Self-Service, and AI Orchestration
ChatBot is categorized as AI Chatbots
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.3%
Computer Software
9.9%
Marketing and Advertising
9.6%
Consulting
6.5%
Higher Education
3.7%
Other
55.1%
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Discussions
Is Botpress open source?
3 Comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
ChatBot has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
