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Compare Botmaker and Infobip 
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At a Glance
Market Segments
Mid-Market (60.9% of reviews)
Mid-Market (42.6% of reviews)
Entry-Level Pricing
Free 300 Sessions Per Month
No pricing available
Botmaker
Star Rating
(288)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 300 Sessions Per Month
Browse all 5 pricing plansInfobip
Star Rating
(56)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Infobip excels in Ease of Integration with a score of 9.3, while Botmaker trails behind at 8.5. Reviewers mention that Infobip's seamless integration with various platforms makes it a preferred choice for businesses looking to streamline their operations.
- Reviewers mention that Infobip has a superior API Call Speed rating of 9.2 compared to Botmaker's 8.5. Users say that this speed is crucial for businesses that rely on real-time data processing and communication.
- G2 users highlight that Infobip's Quality of Support is rated at 8.5, which is higher than Botmaker's 7.9. Users report that Infobip's support team is responsive and helpful, making it easier for businesses to resolve issues quickly.
- Users on G2 mention that Infobip offers better Documentation with a score of 9.0, while Botmaker's documentation is rated at 7.8. Reviewers say that comprehensive documentation is essential for onboarding and troubleshooting, and Infobip provides more resources in this area.
- Reviewers say that Botmaker shines in Product Direction with a score of 9.4, compared to Infobip's 8.4. Users report that Botmaker's commitment to continuous improvement and feature updates is a significant factor in their satisfaction with the product.
- Users report that Infobip's Communication Varieties score of 9.3 outperforms Botmaker's 8.6. Reviewers mention that the diverse communication options available in Infobip allow for more personalized customer interactions, which is a key advantage for businesses focused on customer engagement.
Pricing
Entry-Level Pricing
Botmaker
Free
Free
300 Sessions Per Month
Up to 300 sessions per month. Sessions are counted as a 24-hour window since a user or a company starts a conversation.
- Unlimited chatbots
- All available channels (WhatsApp, Messenger, Instagram and more)
- No-code bot builder
Infobip
No pricing availableFree Trial
Botmaker
Free Trial is available
Infobip
No trial information availableRatings
Meets Requirements
8.8
241
9.1
38
Ease of Use
8.8
244
9.0
39
Ease of Setup
8.1
192
8.8
23
Ease of Admin
8.7
196
8.9
22
Quality of Support
7.9
236
8.5
42
Has the product been a good partner in doing business?
8.7
191
8.6
23
Product Direction (% positive)
9.4
238
8.5
39
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
22
Not enough data
9.2
24
Not enough data
9.3
27
Support
Not enough data
9.1
30
Not enough data
8.7
21
Not enough data
8.6
30
Responses
8.5
180
Not enough data
8.6
178
Not enough data
8.7
179
Not enough data
8.6
174
Not enough data
8.3
149
Not enough data
Platform
8.7
168
Not enough data
8.4
163
Not enough data
8.5
162
Not enough data
7.9
175
Not enough data
7.9
156
Not enough data
8.7
170
Not enough data
8.2
177
Not enough data
Generative AI
8.2
47
Not enough data
7.9
46
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botmaker and Infobip are categorized as Chatbots
Unique Categories
Botmaker has no unique categories
Infobip is categorized as WhatsApp Marketing, Communication Platform as a Service (CPaaS), Transactional Email, and RCS Business Messaging
Reviews
Reviewers' Company Size
Botmaker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
22.3%
Telecommunications
8.4%
Banking
6.9%
Information Technology and Services
4.7%
Consumer Services
4.7%
Other
52.9%
Financial Services
14.8%
Information Technology and Services
11.1%
Banking
11.1%
Automotive
7.4%
Retail
5.6%
Other
50.0%
Discussions
how do they manage changes and new intentions within the organization
2 Comments
MR
Camilo, how are you?
That sincerely depends a lot on the organization and the use cases they are addressing from Botmaker. In any case, from the platform...Read more
Is there any integration with Hubspot CRM? Or something done besides the actions of the intention?
1 Comment
MR
Julio, how are you?
Currently, the integration with Hubspot is in development. It is likely that this quarter it will already be active on the platform. In...Read more
Botmaker has no more discussions with answers
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
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