Introducing G2.ai, the future of software buying.Try now
Compare Botmaker and Botpress 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quizell
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Burai
Visit Website
At a Glance
Market Segments
Mid-Market (60.9% of reviews)
Small-Business (77.5% of reviews)
Entry-Level Pricing
Free 300 Sessions Per Month
Free Per Month
Botmaker
Star Rating
(288)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 300 Sessions Per Month
Browse all 5 pricing plansBotpress
Star Rating
(440)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Botpress excels in its AI Model Training Scalability with a score of 8.5, allowing for more efficient training of AI models compared to Botmaker, which has not been rated in this area. This makes Botpress a preferred choice for businesses looking to scale their AI capabilities.
- Reviewers mention that Botmaker shines in Live Chat functionality, scoring 8.7, which is higher than Botpress's score of 7.8. Users appreciate the seamless integration of live chat features, enhancing customer interaction and support.
- G2 users highlight Botpress's superior AI Inference Speed with a score of 8.2, which is crucial for real-time applications. In contrast, Botmaker does not provide a specific rating for this feature, indicating a potential gap in performance for time-sensitive tasks.
- Users on G2 report that Botmaker offers better Route To Human capabilities, scoring 8.7 compared to Botpress's 7.7. This feature is essential for ensuring that customers can easily reach a human representative when needed, enhancing user satisfaction.
- Reviewers mention that Botpress has a more robust Customization Interface with a score of 8.3, allowing users to tailor their bots more effectively than Botmaker, which has not been rated in this specific area. This flexibility is crucial for businesses wanting to create unique user experiences.
- Users say that Botmaker's Menu Bars feature scores 8.6, outperforming Botpress's score of 8.2. This feature is particularly appreciated for its ease of use and effectiveness in guiding users through various options, making it a strong point for Botmaker.
Pricing
Entry-Level Pricing
Botmaker
Free
Free
300 Sessions Per Month
Up to 300 sessions per month. Sessions are counted as a 24-hour window since a user or a company starts a conversation.
- Unlimited chatbots
- All available channels (WhatsApp, Messenger, Instagram and more)
- No-code bot builder
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Free Trial
Botmaker
Free Trial is available
Botpress
Free Trial is available
Ratings
Meets Requirements
8.8
241
8.4
335
Ease of Use
8.8
244
8.4
343
Ease of Setup
8.1
192
8.5
248
Ease of Admin
8.7
196
8.5
198
Quality of Support
7.9
236
8.0
289
Has the product been a good partner in doing business?
8.7
191
8.5
187
Product Direction (% positive)
9.4
238
9.5
342
Features by Category
Messenger
Not enough data
8.3
61
Not enough data
8.6
64
Not enough data
7.9
61
Not enough data
8.5
62
Channels
Not enough data
7.8
59
Not enough data
8.8
62
Not enough data
7.1
57
Not enough data
6.6
56
Not enough data
7.7
55
Customers
Not enough data
8.0
58
Not enough data
8.0
57
Not enough data
8.0
58
Not enough data
8.7
58
Not enough data
8.2
54
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
180
8.5
201
8.6
178
8.2
197
8.7
179
7.6
195
8.6
174
8.1
194
8.3
149
7.8
188
Platform
8.7
168
7.9
193
8.4
163
8.2
198
8.5
162
8.0
197
7.9
175
7.8
192
7.9
156
7.2
188
8.7
170
8.0
192
8.2
177
8.2
193
Generative AI
8.2
47
8.3
145
7.9
46
8.2
141
Generative AI
Not enough data
8.4
134
Not enough data
8.2
131
Agentic AI - Bot Platforms
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.9
8
Generative AI
Not enough data
8.3
102
Self-Service Experience
Not enough data
8.0
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
113
Not enough data
8.0
112
Self-Service Platform
Not enough data
7.8
113
Not enough data
8.6
115
Not enough data
8.7
114
Not enough data
8.3
113
Agentic AI - Customer Self-Service
Not enough data
8.3
13
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
8.5
13
Scalability and Performance - Generative AI Infrastructure
Not enough data
8.3
29
Not enough data
8.2
29
Not enough data
8.2
29
Cost and Efficiency - Generative AI Infrastructure
Not enough data
8.0
30
Not enough data
8.2
30
Not enough data
8.5
24
Integration and Extensibility - Generative AI Infrastructure
Not enough data
8.0
29
Not enough data
8.3
28
Not enough data
8.4
29
Security and Compliance - Generative AI Infrastructure
Not enough data
8.3
28
Not enough data
8.2
29
Not enough data
7.8
23
Usability and Support - Generative AI Infrastructure
Not enough data
8.0
28
Not enough data
8.3
28
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
Not enough data
7.7
12
Prompt Engineering - Large Language Model Operationalization (LLMOps)
Not enough data
8.8
8
Not enough data
7.7
8
Inference Optimization - Large Language Model Operationalization (LLMOps)
Not enough data
7.3
8
Model Garden - Large Language Model Operationalization (LLMOps)
Not enough data
7.3
8
Custom Training - Large Language Model Operationalization (LLMOps)
Not enough data
6.9
8
Application Development - Large Language Model Operationalization (LLMOps)
Not enough data
6.3
8
Model Deployment - Large Language Model Operationalization (LLMOps)
Not enough data
9.0
8
Not enough data
7.9
8
Guardrails - Large Language Model Operationalization (LLMOps)
Not enough data
8.1
8
Not enough data
6.7
8
Model Monitoring - Large Language Model Operationalization (LLMOps)
Not enough data
Feature Not Available
Not enough data
7.9
8
Security - Large Language Model Operationalization (LLMOps)
Not enough data
Feature Not Available
Not enough data
8.3
8
Gateways & Routers - Large Language Model Operationalization (LLMOps)
Not enough data
8.1
8
Customization - AI Agent Builders
Not enough data
7.8
31
Not enough data
7.4
30
Not enough data
7.5
31
Functionality - AI Agent Builders
Not enough data
7.4
29
Not enough data
8.1
29
Not enough data
7.7
30
Not enough data
7.2
29
Data and Analytics - AI Agent Builders
Not enough data
7.3
31
Not enough data
7.8
31
Not enough data
8.1
31
Integration - AI Agent Builders
Not enough data
8.0
31
Not enough data
7.5
31
Not enough data
7.4
31
Not enough data
7.2
30
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botmaker and Botpress are categorized as Chatbots
Unique Categories
Botmaker has no unique categories
Botpress is categorized as AI Agent Builders, Large Language Model Operationalization (LLMOps), Generative AI Infrastructure, Conversational Marketing, Bot Platforms, Customer Self-Service, and AI Orchestration
Reviews
Reviewers' Company Size
Botmaker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
22.3%
Telecommunications
8.4%
Banking
6.9%
Information Technology and Services
4.7%
Consumer Services
4.7%
Other
52.9%
Information Technology and Services
15.3%
Computer Software
9.9%
Marketing and Advertising
9.6%
Consulting
6.5%
Higher Education
3.7%
Other
55.1%
Discussions
how do they manage changes and new intentions within the organization
2 Comments
MR
Camilo, how are you?
That sincerely depends a lot on the organization and the use cases they are addressing from Botmaker. In any case, from the platform...Read more
Is there any integration with Hubspot CRM? Or something done besides the actions of the intention?
1 Comment
MR
Julio, how are you?
Currently, the integration with Hubspot is in development. It is likely that this quarter it will already be active on the platform. In...Read more
Botmaker has no more discussions with answers
Is Botpress open source?
3 Comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
