# Boost.ai vs ViaSay Comparison

| | Boost.ai | ViaSay | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 39 | 50 | 
| **Largest Market Segment** | Enterprise (44.8% of reviews) | Mid-Market (51.0% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at €12,500.00 Per Year | 

---
## Top Pros & Cons

### Boost.ai

Pros:
- Ease of Use (20 reviews)
- Features (17 reviews)

Cons:
- Improvements Needed (8 reviews)
- AI Limitations (4 reviews)

### ViaSay

Pros:
- Customer Support (1 reviews)
- Ease of Use (1 reviews)

Cons:
- AI Limitations (1 reviews)
- Flow Management (1 reviews)

---
## Ratings Comparison
| Rating | Boost.ai | ViaSay | 
|---|---|---|
  | **Meets Requirements** | 8.8 (26 reviews) | 9.0 (39 reviews) | 
  | **Ease of Use** | 9.2 (26 reviews) | 8.8 (39 reviews) | 
  | **Ease of Setup** | 9.2 (24 reviews) | 8.8 (27 reviews) | 
  | **Ease of Admin** | 9.2 (22 reviews) | 8.5 (28 reviews) | 
  | **Quality of Support** | 9.0 (26 reviews) | 9.6 (38 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (21 reviews) | 9.7 (26 reviews) | 
  | **Product Direction (% positive)** | 9.5 (25 reviews) | 9.4 (37 reviews) | 

---
## Pricing

### Boost.ai

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ViaSay

#### Entry-Level Pricing

Plan: Standard License

Price: Starting at €12,500.00 Per Year

Description: Annual platform license including 50,000 conversations, unlimited users, and full Generative AI capabilities. Implementation fees apply for the first year.

Key Features:
- 50k Conversations Included
- Unlimited Generative AI & AI Agents
- Unlimited Users & Seats

[Learn more about ViaSay](https://www.g2.com/products/viasay/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | 8.3/10 | 16 |
| **ViaSay** | N/A | N/A |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Controlled LLM Response Generation** | 8.8 (13 reviews) | Not enough data | 
| **Context Maintenance Within Sessions** | 8.6 (13 reviews) | Not enough data | 
| **Natural Language Understanding & Intent Inference** | 8.8 (13 reviews) | Not enough data | 

#### Data

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Reliability** | 9.0 (15 reviews) | Not enough data | 
| **Data Security** | 9.1 (15 reviews) | Not enough data | 

#### Interaction

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Complex Query Handling** | 7.8 (15 reviews) | Not enough data | 
| **Natural Conversation** | 8.1 (15 reviews) | Not enough data | 
| **Understanding** | 7.9 (15 reviews) | Not enough data | 
| **Context Management** | 8.1 (15 reviews) | Not enough data | 
| **Customizability** | 8.9 (15 reviews) | Not enough data | 

#### Task & Flow Management - AI Chatbots

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Scripted Dialogue & Decision Tree Support** | 9.1 (13 reviews) | Not enough data | 
| **Fallback Responses for Unknown Queries** | 9.0 (13 reviews) | Not enough data | 

#### Learning

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **User Interaction Learning** | 7.8 (15 reviews) | Not enough data | 
| **Error Learning** | 6.3 (15 reviews) | Not enough data | 

#### Deployment & Embedding - AI Chatbots

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **API Access for Business System Integration** | 8.7 (13 reviews) | Not enough data | 
| **Web Widget & SDK Embedding** | 8.5 (13 reviews) | Not enough data | 

#### Content Generation

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Creativity** | 8.7 (15 reviews) | Not enough data | 
| **Content Accuracy** | 8.0 (15 reviews) | Not enough data | 

#### Admin & Configuration - AI Chatbots

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **No-Code Conversation Design** | 9.2 (13 reviews) | Not enough data | 

#### System

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **API Flexibility** | 8.4 (15 reviews) | Not enough data | 
| **Update Frequency and Utility** | 9.0 (15 reviews) | Not enough data | 
| **Cross-Platform Compatibility	** | 8.9 (15 reviews) | Not enough data | 
| **Software Integration** | 8.1 (15 reviews) | Not enough data | 

#### Agentic AI - AI Chatbots

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (14 reviews) | Not enough data | 
| **Decision Making** | 8.0 (14 reviews) | Not enough data | 

#### Monitoring & Improvement - AI Chatbots

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Feedback-Driven Response Optimization** | 8.2 (12 reviews) | Not enough data | 

#### Reliability & Safety - AI Chatbots

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Guardrails & Content Controls** | 9.0 (12 reviews) | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | N/A | N/A |
| **ViaSay** | 8.2/10 | 18 |

#### Messenger

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Sequencing** | Not enough data | 8.3 (16 reviews) ✓ Verified | 
| **AI** | Not enough data | 8.1 (16 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 8.3 (8 reviews) | 
| **Customization Interface** | Not enough data | 8.4 (16 reviews) ✓ Verified | 

#### Channels

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Social Media** | Not enough data | 8.3 (9 reviews) ✓ Verified | 
| **Website** | Not enough data | 9.2 (15 reviews) ✓ Verified | 
| **Text Message (SMS)** | Not enough data | Not enough data | 
| **Voice Assistants** | Not enough data | Not enough data | 
| **Other** | Not enough data | Not enough data | 

#### Customers

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Targeting** | Not enough data | 8.3 (11 reviews) ✓ Verified | 
| **Profiles** | Not enough data | 8.1 (9 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.0 (16 reviews) ✓ Verified | 
| **Lead Gathering** | Not enough data | 8.0 (5 reviews) | 
| **Sales Conversion** | Not enough data | 7.5 (10 reviews) ✓ Verified | 

#### Agentic AI - Conversational Marketing

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | N/A | N/A |
| **ViaSay** | N/A | N/A |

#### Responses

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | 8.7/10 | 23 |
| **ViaSay** | 8.6/10 | 9 |

#### Responses

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Customization** | 8.7 (17 reviews) | 8.6 (7 reviews) | 
| **Control** | 8.8 (17 reviews) | 8.1 (7 reviews) | 
| **Route To Human** | 8.8 (18 reviews) | 8.6 (7 reviews) | 
| **Menu bars** | 8.6 (18 reviews) | 8.5 (8 reviews) | 
| **Drip sequences** | 7.8 (15 reviews) | 8.7 (5 reviews) | 

#### Platform

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Live chat** | 9.1 (16 reviews) | Not enough data | 
| **Integrations** | 9.1 (18 reviews) | 9.4 (6 reviews) | 
| **Branding** | 9.2 (16 reviews) | 8.6 (7 reviews) | 
| **Analytics** | 8.9 (19 reviews) | 8.1 (8 reviews) | 
| **A/B testing** | 9.0 (18 reviews) | Not enough data | 
| **Role-based access** | 8.4 (17 reviews) | 8.7 (5 reviews) | 
| **Collection of information** | 8.5 (17 reviews) | Not enough data | 

#### Generative AI

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **AI Text Generation** | 8.9 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (10 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | 8.5/10 | 17 |
| **ViaSay** | N/A | N/A |

#### Conversational Platform

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Personalization** | 8.9 (9 reviews) | Not enough data | 
| **Omnichannel** | 7.9 (8 reviews) | Not enough data | 
| **Contextual Engagement** | 7.8 (9 reviews) | Not enough data | 
| **Proactive Engagement** | 8.3 (10 reviews) | Not enough data | 

#### Support Automation

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Intelligent Routing** | 8.5 (9 reviews) | Not enough data | 
| **Seamless Escalation** | 8.8 (10 reviews) | Not enough data | 
| **Transcripts** | 9.2 (11 reviews) | Not enough data | 
| **Self-Serve Support** | 9.3 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **AI Text Generation** | 8.6 (7 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (7 reviews) | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | 8.9/10 | 10 |
| **ViaSay** | N/A | N/A |

#### Customer Support

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Text** | 9.3 (9 reviews) | Not enough data | 
| **Speech** | 7.7 (8 reviews) | Not enough data | 
| **Knowledge Base** | 9.3 (10 reviews) | Not enough data | 

#### Automation

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Ticket Resolution** | Feature Not Available | Not enough data | 
| **Customization** | 9.2 (10 reviews) | Not enough data | 
| **Intelligent Routing** | 8.5 (9 reviews) | Not enough data | 

#### Artificial Intelligence

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Learning** | 8.3 (10 reviews) | Not enough data | 
| **Language** | 9.3 (9 reviews) | Not enough data | 
| **Conversational AI** | 9.4 (9 reviews) | Not enough data | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | 7.4/10 | 17 |
| **ViaSay** | N/A | N/A |

#### Generative AI

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **AI Text Generation** | 8.9 (16 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (16 reviews) | Not enough data | 

#### Agentic AI - Bot Platforms

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 6.5 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (16 reviews) | Not enough data | 
| **Decision Making** | 7.0 (16 reviews) | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | 8.0/10 | 20 |
| **ViaSay** | 8.1/10 | 21 |

#### Generative AI

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **AI Text Summarization** | 9.0 (10 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Knowledge Base** | 8.7 (15 reviews) | 8.3 (19 reviews) | 
| **Searchable Articles** | 8.6 (15 reviews) | 8.0 (5 reviews) | 
| **Community Forums** | 8.5 (16 reviews) | Not enough data | 
| **Mobile Optimization** | 6.9 (15 reviews) | 8.6 (6 reviews) | 
| **Personalization** | 7.6 (15 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Branding** | 9.0 (16 reviews) | 8.6 (6 reviews) | 
| **Automation** | 8.4 (16 reviews) | 7.0 (5 reviews) | 
| **Artificial Intelligence** | 9.2 (16 reviews) | 7.5 (6 reviews) | 
| **Integrations** | 9.0 (16 reviews) | 8.9 (6 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (10 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (9 reviews) | Not enough data | 
| **Decision Making** | 8.0 (9 reviews) | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | N/A | N/A |
| **ViaSay** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Natural Language Configuration** | 9.0 (5 reviews) | Not enough data | 
| **Tone Customization** | 8.3 (5 reviews) | Not enough data | 
| **Security Guardrails** | 9.3 (5 reviews) | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Omni-channel Support** | 8.3 (5 reviews) | Not enough data | 
| **Agent Branding** | 9.0 (5 reviews) | Not enough data | 
| **Proactive Response Capabilities** | 8.7 (5 reviews) | Not enough data | 
| **Seamless Human Escalation** | 9.0 (5 reviews) | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Analytics & Reporting** | 8.0 (5 reviews) | Not enough data | 
| **Contextual Awareness** | 9.3 (5 reviews) | Not enough data | 
| **Data Privacy Compliance** | 9.7 (5 reviews) | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Workflow Automation** | 8.7 (5 reviews) | Not enough data | 
| **API Usage** | 9.0 (5 reviews) | Not enough data | 
| **Platform Interoperability** | 9.0 (5 reviews) | Not enough data | 
| **CRM Data Integration** | 9.0 (5 reviews) | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | N/A | N/A |
| **ViaSay** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | N/A | N/A |
| **ViaSay** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Boost.ai** | N/A | N/A |
| **ViaSay** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Boost.ai | ViaSay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Chatbots Software](https://www.g2.com/categories/chatbots)

**Unique to Boost.ai (5):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)

**Unique to ViaSay (3):** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Boost.ai | ViaSay | 
|---|---|---|
| **Small-Business** | 13.8% | 14.3% | 
| **Mid-Market** | 41.4% | 51.0% | 
| **Enterprise** | 44.8% | 34.7% | 

### By Industry

#### Boost.ai

- **Telecommunications:** 20.7%
- **Financial Services:** 17.2%
- **Banking:** 17.2%
- **Insurance:** 10.3%
- **Real Estate:** 3.4%
- **Printing:** 3.4%
- **Logistics and Supply Chain:** 3.4%
- **Information Technology and Services:** 3.4%
- **Government Administration:** 3.4%
- **Entertainment:** 3.4%
- **Other:** 13.8%

#### ViaSay

- **Airlines/Aviation:** 42.9%
- **Leisure, Travel & Tourism:** 28.6%
- **Transportation/Trucking/Railroad:** 18.4%
- **Sports:** 2.0%
- **Retail:** 2.0%
- **Restaurants:** 2.0%
- **Consumer Services:** 2.0%
- **Broadcast Media:** 2.0%

---
## Alternatives

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---
## Top Discussions

### Boost.ai

No discussions available for this product.

### ViaSay

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/boost-ai-vs-viasay)