Compare Boomerang for Gmail and Front
At a Glance
Market Segments
Small-Business (61.6% of reviews)
Small-Business (49.0% of reviews)
Entry-Level Pricing
Free Per Month
$25.00 1 user/month
Boomerang for Gmail
Star Rating
(423)4.6 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plans
Front
Star Rating
(2,460)4.7 out of 5
Market Segments
Small-Business (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Boomerang for Gmail excels in its email scheduling and reminder features, allowing users to send emails at optimal times and follow up effectively if there’s no response. This functionality is particularly appreciated by those who value organization and productivity.
- Users say that Front stands out for its user-friendly interface, making it easy to navigate and manage emails. The internal commenting feature is highlighted as a significant advantage, enabling team members to collaborate directly on email threads without the need for additional communication tools.
- Reviewers mention that while Boomerang for Gmail offers impressive features like inbox pause and follow-up tracking, it may not be as robust in collaborative environments compared to Front, which provides shared drafts and task management capabilities that enhance team alignment.
- According to verified reviews, Front's AI capabilities, including text generation and summarization, are seen as a valuable addition that streamlines workflows, whereas Boomerang for Gmail's AI features are viewed as less advanced, which may limit its appeal for users seeking cutting-edge technology.
- Users highlight that Boomerang for Gmail's integration with Gmail is exceptional, with many praising how seamlessly it syncs calendars and displays available time slots. In contrast, Front's integration, while functional, does not receive the same level of acclaim, indicating a potential area for improvement.
- G2 reviewers note that both products have high satisfaction ratings, but Front's overall score reflects a broader user base and more recent feedback, suggesting that it may be better suited for businesses looking for a comprehensive email management solution that supports collaboration and team dynamics.
Pricing
Entry-Level Pricing
Boomerang for Gmail
Basic (our free plan)
Free
Per Month
Free Trial
- Message Credits - 10 per month
- Supported Accounts - Gmail/G Suite (Google Apps)
- Send Later
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Free Trial
Boomerang for Gmail
Free Trial is available
Front
Free Trial is available
Ratings
Meets Requirements
9.1
342
9.1
1,934
Ease of Use
9.1
346
9.1
1,950
Ease of Setup
9.1
60
8.8
733
Ease of Admin
9.1
55
8.9
478
Quality of Support
8.8
173
9.1
1,662
Has the product been a good partner in doing business?
9.4
49
9.2
464
Product Direction (% positive)
8.7
338
9.3
1,818
Features by Category
Ticket and Case Management
Not enough data
8.8
268
|
Verified
Not enough data
8.9
270
|
Verified
Not enough data
8.9
299
|
Verified
Not enough data
8.8
287
|
Verified
Not enough data
8.9
245
|
Verified
Not enough data
9.1
310
Not enough data
9.2
297
|
Verified
Not enough data
8.7
262
|
Verified
Generative AI
Not enough data
7.8
64
Not enough data
8.3
64
Agentic AI - Help Desk
Not enough data
7.1
28
Not enough data
7.1
28
Not enough data
7.2
28
Communication Channels
Not enough data
8.7
236
|
Verified
Not enough data
9.2
289
|
Verified
Not enough data
8.7
237
|
Verified
Not enough data
8.3
211
|
Verified
Not enough data
7.8
133
Platform
Not enough data
8.3
219
|
Verified
Not enough data
8.4
289
|
Verified
Not enough data
8.8
263
|
Verified
Not enough data
8.6
236
|
Verified
Not enough data
8.3
232
|
Verified
Not enough data
8.3
238
|
Verified
Channels
Not enough data
8.9
630
Not enough data
8.6
528
Not enough data
7.9
476
Design
Not enough data
8.8
652
Not enough data
8.2
533
Not enough data
8.8
750
Not enough data
8.8
713
Not enough data
8.7
564
Generative AI
Not enough data
7.8
191
Not enough data
8.0
191
Usability
Not enough data
8.8
67
Not enough data
8.8
65
Not enough data
8.9
68
Reporting
Not enough data
8.2
64
Not enough data
7.6
59
Not enough data
8.1
63
Generative AI
Not enough data
7.7
37
Not enough data
7.8
38
Inbox Tools
Not enough data
9.3
813
Not enough data
8.9
818
Not enough data
9.1
796
Not enough data
9.0
837
Coordination Tools
Not enough data
8.5
732
Not enough data
8.7
709
Not enough data
8.7
649
Software Options
Not enough data
9.3
795
Not enough data
8.6
726
Email Client - Agentic AI
Not enough data
6.7
25
Not enough data
7.3
25
Conversational Platform
Not enough data
8.8
491
Not enough data
8.8
384
Not enough data
8.7
385
Not enough data
8.8
343
Support Automation
Not enough data
8.7
413
Not enough data
8.9
415
Not enough data
8.7
378
Not enough data
8.6
327
Generative AI
Not enough data
8.1
108
Not enough data
8.2
108
Notifications
8.9
92
Not enough data
Feature Not Available
Not enough data
9.0
90
Not enough data
Settings
Feature Not Available
Not enough data
8.9
93
Not enough data
8.9
90
Not enough data
Personalization
Feature Not Available
Not enough data
8.5
73
Not enough data
Integrations
8.7
76
Not enough data
7.5
52
Not enough data
Feature Not Available
Not enough data
7.2
52
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
44
Not enough data
6.5
43
Not enough data
6.2
43
Not enough data
6.1
43
Not enough data
6.0
43
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
Feature Not Available
8.3
235
Feature Not Available
9.1
240
Feature Not Available
7.6
225
Feature Not Available
8.4
230
Integrations
Feature Not Available
8.0
221
9.6
64
8.5
230
Feature Not Available
7.4
208
Time Management
Feature Not Available
9.0
232
8.8
52
8.7
225
8.5
54
9.3
241
Generative AI
6.1
28
7.7
138
5.7
28
7.2
129
6.4
28
7.9
137
Agentic AI - Email Management
Not enough data
6.6
34
Not enough data
7.2
34
Generative AI
Not enough data
8.3
35
Not enough data
8.3
35
Not enough data
7.8
33
Communication
Not enough data
8.7
219
|
Verified
Not enough data
9.0
269
|
Verified
Not enough data
8.9
208
Not enough data
8.9
231
|
Verified
Not enough data
8.8
151
Internal Use
Not enough data
8.4
289
|
Verified
Not enough data
9.2
283
|
Verified
Not enough data
8.8
194
Not enough data
8.8
220
Not enough data
9.5
290
|
Verified
Not enough data
8.8
222
|
Verified
Generative AI
Not enough data
7.7
30
Self-Service Experience
Not enough data
8.3
55
Not enough data
8.5
53
Not enough data
8.0
53
Not enough data
8.2
51
Not enough data
8.4
50
Self-Service Platform
Not enough data
8.0
50
Not enough data
8.4
50
Not enough data
8.0
50
Not enough data
8.1
48
Agentic AI - Customer Self-Service
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Generative AI
Not enough data
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Process
Not enough data
9.1(won by default)
197
Not enough data
8.8(won by default)
160
Not enough data
8.8(won by default)
172
Channels
Not enough data
9.5(won by default)
242
Not enough data
9.1(won by default)
193
Not enough data
8.8(won by default)
185
Not enough data
8.4(won by default)
135
Not enough data
9.1(won by default)
159
Insight
Not enough data
8.9(won by default)
140
Not enough data
8.7(won by default)
160
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
156
Generative AI
Not enough data
7.5
29
Not enough data
7.6
30
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Feature Not Available
Not enough data
8.2
110
Not enough data
Feature Not Available
Not enough data
Customizations
Feature Not Available
Not enough data
9.5
194
Not enough data
8.8
169
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
4.6
20
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
9.1
53
Not enough data
9.0
40
Not enough data
Feature Not Available
Not enough data
9.2
49
Not enough data
Feature Not Available
Not enough data
9.4
47
Not enough data
Categories
Categories
Shared Categories
Boomerang for Gmail and Front are categorized as Email Management
Unique Categories
Boomerang for Gmail is categorized as Appointment Reminder, Google Workspace Office Tools, Email Tracking, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Boomerang for Gmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Computer Software
7.8%
Education Management
6.3%
Information Technology and Services
5.1%
Non-Profit Organization Management
4.9%
Other
64.3%
Logistics and Supply Chain
10.1%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.6%
Other
64.3%
Alternatives
Discussions
Is it Possible to use in Other Mailing Platform
5 Comments
GI
Boomerang is available on the desktop through the www. Android devices, iOS devices version 10 and up, Hope that helpsRead more
What is Boomerang for Gmail used for?
1 Comment
AM
I love the features that let me schedule meetings directly from email. It cuts down on the back and forth so much! If you schedule a lot of interviews for...Read more
How to automate different replies regarding the sender or type of answer?
1 Comment
GI
1. Open an existing thread. Or write and send a new email to someone, then open that new message in your Sent Mail folder.
2. Open a reply to the...Read more
What is Happening on the Forum?
1 Comment
G2
After so many attempts in getting my funds back which I lost to a fake platform called mycoinbanking.com I lost the total of $348.000. I needed the profit...Read more
Are there any "Front hacks" that are lesser known but extremely helpful?
1 Comment
JR
Hit the popout button on a draft email twice. Once for the draft to appear on top of your reading pane and the second time opens it in its own browser window...Read more
