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Compare Boomerang for Gmail and Engageware 
Featured Products
At a Glance
Market Segments
Small-Business (61.2% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Free Per Month
Contact Us
Boomerang for Gmail
Star Rating
(419)4.6 out of 5
Market Segments
Small-Business (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansEngageware
Star Rating
(131)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansBoomerang for Gmail vs Engageware
When assessing the two solutions, reviewers found Boomerang for Gmail easier to use, set up, and administer. Reviewers also preferred doing business with Boomerang for Gmail overall.
- Reviewers felt that Boomerang for Gmail meets the needs of their business better than Engageware.
- When comparing quality of ongoing product support, reviewers felt that Boomerang for Gmail is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Boomerang for Gmail over Engageware.
Pricing
Entry-Level Pricing
Boomerang for Gmail
Basic (our free plan)
Free
Per Month
Free Trial
- Message Credits - 10 per month
- Supported Accounts - Gmail/G Suite (Google Apps)
- Send Later
Engageware
Scheduler for Enterprise
Contact Us
Solve the challenge of scheduling multiple locations, staff and resources with Intelligent Appointment Scheduling™ and queue management built for organizations that need a highly scalable and secure solution.
- Omnichannel Scheduling Experience
- Robust, Full-Stack Security
- Smart Matching
Free Trial
Boomerang for Gmail
Free Trial is available
Engageware
Free Trial is available
Ratings
Meets Requirements
9.1
340
9.0
118
Ease of Use
9.1
344
8.8
118
Ease of Setup
9.1
59
8.4
47
Ease of Admin
9.1
54
8.7
42
Quality of Support
8.8
171
8.7
105
Has the product been a good partner in doing business?
9.3
48
9.1
41
Product Direction (% positive)
8.7
336
7.4
120
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
8.9
92
Not enough data
Feature Not Available
Not enough data
9.0
90
Not enough data
Settings
Feature Not Available
Not enough data
8.9
93
Not enough data
8.9
90
Not enough data
Personalization
Feature Not Available
Not enough data
8.5
73
Not enough data
Integrations
8.7
76
Not enough data
7.5
52
Not enough data
Feature Not Available
Not enough data
7.2
52
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
44
Not enough data
6.5
43
Not enough data
6.2
43
Not enough data
6.1
43
Not enough data
6.0
43
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
9.6
64
Not enough data
Feature Not Available
Not enough data
Time Management
Feature Not Available
Not enough data
8.8
52
Not enough data
8.5
54
Not enough data
Generative AI
6.1
28
Not enough data
5.7
28
Not enough data
6.4
28
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Feature Not Available
Not enough data
8.2
110
Not enough data
Feature Not Available
Not enough data
Customizations
Feature Not Available
Not enough data
9.5
192
Not enough data
8.7
167
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
4.6
20
Not enough data
Features
9.1
53
Not enough data
9.0
40
Not enough data
Feature Not Available
Not enough data
9.2
49
Not enough data
Feature Not Available
Not enough data
9.4
47
Not enough data
Categories
Categories
Shared Categories
Boomerang for Gmail and Engageware are categorized as Appointment Reminder
Unique Categories
Boomerang for Gmail is categorized as Google Workspace Office Tools, Email Tracking, Online Appointment Scheduling, and Email Management
Engageware is categorized as Business Scheduling, Queue Management, Live Chat, Customer Self-Service, Chatbots, Digital Customer Service Platforms, and Help Desk
Reviews
Reviewers' Company Size
Boomerang for Gmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Engageware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Computer Software
7.8%
Education Management
6.3%
Information Technology and Services
5.1%
Non-Profit Organization Management
4.9%
Other
64.1%
Computer Software
11.7%
Information Technology and Services
10.2%
Education Management
9.4%
Financial Services
8.6%
Publishing
7.0%
Other
53.1%
Discussions
Is it Possible to use in Other Mailing Platform
5 Comments
Official Response from Boomerang for Gmail
All of the features in Boomerang for Gmail are available in Boomerang for Outlook and there is both an iOS and Android app.Read more
How to automate different replies regarding the sender or type of answer?
1 Comment
GI
1. Open an existing thread. Or write and send a new email to someone, then open that new message in your Sent Mail folder.
2. Open a reply to the...Read more
What is Boomerang for Gmail used for?
1 Comment
AM
I love the features that let me schedule meetings directly from email. It cuts down on the back and forth so much! If you schedule a lot of interviews for...Read more
How do i get the time trade appointments to appear in a specific category?
1 Comment
TM
Hi Natalie,
Thanks for your question. We do have a blog post on using conditional formatting to color code TimeTrade appointments based on the activity...Read more
Engageware has no more discussions with answers
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